Mix & Match

What Mix & Match does

Mix & Match Travel NZ Limited is a New Zealand-domiciled online travel agency (OTA) that operates as the digital-direct channel within the House of Travel Group. The company serves NZ-based leisure travellers searching for international and domestic flights, offering a fare-comparison and booking platform at mixandmatch.co.nz plus a phone-based assisted-booking call centre (0800 367 468). Its core product is a flight search and booking engine that aggregates inventory from 11+ airline partners (Air New Zealand, Singapore Airlines, Jetstar, Emirates, Qantas, Virgin Australia, Fiji Airways, Etihad, Qatar Airways, China Airlines, China Eastern) and uniquely lets customers mix one-way and return fares across different carriers on a single itinerary. Underlying technology is built on an Amadeus GDS integration for availability, pricing, and baggage data; the platform does not expose a public API. Revenue is generated through a transparent per-person booking fee ($12.95 domestic, $17.95 Australia/South Pacific, $19.95 Hawaii/Asia, $29.95 other international online; $30-$60 via call centre), airline commissions as a registered travel agent, and ancillary amendment/cancellation fees ($30 domestic amend, $60 international amend, $30-$100 cancellation). A proprietary payment platform, MixPay, supports multi-method checkout combining BNPL (Afterpay, Laybuy), loyalty points (ASB True Rewards, Cashpoints), Q Card, and companion cost-splitting.

The business has built a layered ecosystem around the flight transaction: Mix & Match Escapes for accommodation, Travello-powered tours and activities, car hire, travel insurance, charter flights, and a Hubby eSIM free international data add-on launched in April 2026. Go-to-market is direct-to-consumer, relying on an extensive SEO-optimised destination-site footprint (60+ city landing pages), travel-blog content marketing, and email/affiliate promotions to drive organic acquisition. Pricing and terms are publicly disclosed; the customer base is exclusively NZ outbound travellers. The company has 52 employees and is privately held, with no funding rounds, no public revenue disclosure, and no M&A activity recorded. Mix & Match's strategic positioning is that of a specialised, NZ-focused OTA leveraging House of Travel Group shared services to compete on fare transparency, mix-and-match flexibility, and a flexible payment stack rather than on scale or AI-led personalisation.

Name

Mix & Match

Legal name

Mix & Match Travel NZ Limited

Website

https://mixandmatch.co.nz

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Mix & Match is a New Zealand online travel agency, part of the House of Travel Group, that aggregates flights from 11+ airlines on a website and call centre, letting NZ travellers mix one-way and return fares and pay via a proprietary MixPay platform plus BNPL and loyalty points.

Ownership category

akta.pro rank

Product category

Online Travel Agency

NAICS

Travel Agencies (561510)

akta.pro primary industry

Package Travel & Dynamic Packaging Marketplaces (Flight+Hotel+Car) (THALAFAH)

akta.pro secondary industry

Payment-Integrated Booking & Checkout Modules (THALADAO)

Keywords

• Online travel agency
• Flight booking platform
• Airfare comparison
• Travel payment solutions
• Airline aggregator

Headquarters

HQ city

New Zealand

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Booking Fees: Mix & Match charges a per-person booking fee for each flight booking confirmed through the website or call centre. The fee varies by destination: $12.95 for domestic NZ, $17.95 for Australia/South Pacific, $19.95 for Hawaii/Asia, and $29.95 for other international destinations. Offline call centre bookings incur higher fees.
2. Airline Commission: As a travel agent acting on behalf of airlines and travel suppliers (Principals), Mix & Match receives commission or other payments related to the sale of airfares and travel products. This is standard industry practice for travel agencies.
3. Amendment and Cancellation Fees: Additional fees are charged for amendments to bookings ($30 domestic, $60 international per person) and cancellations ($100 for international bookings). These are non-refundable and in addition to supplier/airline charges.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Mix & Match is a New Zealand-based online travel agency that allows customers to search, compare, and book flights across multiple airlines in one place. The platform enables travelers to mix and match one-way and return fares from different carriers, with flexible payment options including Buy Now Pay Later (Afterpay, Laybuy, MixPay), loyalty rewards, and traditional methods. The core offering is supplemented by ancillary travel services such as accommodation, travel insurance, car hire, tours and activities, charter flights, and a free international eSIM add-on.

Product overview

Mix & Match is a New Zealand online travel agency operating as part of the House of Travel Group. The core product is its flight search and booking platform, which aggregates fares from multiple airlines (Singapore Airlines, Air New Zealand, Jetstar, Emirates, Virgin Australia, Qantas, Fiji Airways, Etihad, Qatar Airways, China Airlines, China Eastern, and others) and enables customers to mix and match one-way and return fares across different carriers. This core platform is supplemented by a set of integrated add-on services: MixPay (a proprietary multi-method payment platform), Hubby eSIM (free international data add-on), Accommodation (via the Escapes platform), Travel Insurance, Car Hire, Tours & Activities (via Travello), Charter Flights, and Fly Now Pay Later payment plans. The company acts solely as an agent, facilitating bookings directly with airline and service-provider principals.

Differentiator

Problem solved

Functional benefit

Brands

• Mix & Match Escapes: Accommodation booking platform for hotels, resorts, holiday parks and vacation rentals.
• Hubby eSIM
• MixPay

Products and services

• Flight Search & Booking Platform Online travel agency platform that aggregates fares from multiple airlines (Singapore Airlines, Air New Zealand, Jetstar, Emirates, Virgin Australia, Qantas, Fiji Airways, Etihad, Qatar Airways, China Airlines, China Eastern and others) and enables customers to mix and match one-way and return fares across different carriers. Supports one-way, return, and multi-city bookings.
• MixPay Proprietary payment platform that lets customers combine multiple payment methods at a single checkout, including splitting costs between companions, redeeming loyalty rewards points, and mixing Buy Now Pay Later plans with credit cards.
• Hubby eSIM Free eSIM add-on providing 1GB of international mobile data included with eligible flight bookings, with no roaming fees or physical SIM required. Available to customers who opted into marketing emails, with promo codes issued 7 days before departure.
• Accommodation (Mix & Match Escapes) Accommodation booking service accessible via the Escapes platform, allowing customers to compare and book stays in conjunction with their flights.
• Travel Insurance Travel insurance product offered as an add-on at the time of booking to cover medical expenses, trip cancellations, and loss or damage to belongings.
• Car Hire Car rental booking service available as an add-on to flight bookings.
• Tours & Activities Tours and activities booking service, powered by Travello, available as an add-on for booked trips.
• Charter Flights Private and charter flight booking service for customers needing group travel, unaccompanied minors, or custom routing beyond standard scheduled services.

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Partnerships

20 partnerships are on record, tiered supporting and core.

• Hubby eSIMsupportingGTM or Marketing Partner · 20 April 2026Hubby eSIM provides free international mobile data (1GB) for eligible Mix & Match customers. Customers receive promo codes after booking flights with marketing opt-in.
• Singapore AirlinescoreChannel Partner/ Reseller/ DistributorSingapore Airlines flights are available for booking through the Mix & Match platform. As a partner airline, customers can book Singapore Airlines routes to Asia and beyond through Mix & Match.
• Air New ZealandcoreChannel Partner/ Reseller/ DistributorAir New Zealand is a primary airline partner for flights from New Zealand. Mix & Match offers Air New Zealand fares for domestic NZ flights and international routes.
• JetstarcoreChannel Partner/ Reseller/ DistributorJetstar low-cost carrier flights are available for booking through Mix & Match, serving trans-Tasman and international routes.
• EmiratescoreChannel Partner/ Reseller/ DistributorEmirates flights are available for booking including routes from Auckland to Dubai direct or via Australia, and Christchurch to Dubai via Sydney/Bangkok.
• Virgin AustraliacoreChannel Partner/ Reseller/ DistributorVirgin Australia flights are available from Queenstown to Sydney and Melbourne. Mix & Match offers Virgin Australia fare types including Lite, Choice, and Flex.
• QantascoreChannel Partner/ Reseller/ DistributorQantas flights are available from Auckland, Wellington, Christchurch and Queenstown to Australian and international destinations. Mix & Match offers Qantas fare options.
• Fiji AirwayscoreChannel Partner/ Reseller/ DistributorFiji Airways flights available from Auckland (twice daily), Christchurch, and Wellington to Fiji and beyond. Mix & Match highlights Fiji Airways fare options including Lite, Value, Comfort, and Plus.
• Etihad AirwayssupportingChannel Partner/ Reseller/ DistributorEtihad Airways flights are available for booking through Mix & Match for routes to Middle East and beyond.
• Qatar AirwayssupportingChannel Partner/ Reseller/ DistributorQatar Airways flights are available for booking through Mix & Match for routes to Middle East and international destinations.
• China AirlinessupportingChannel Partner/ Reseller/ DistributorChina Airlines flights are featured with promotional deals through Mix & Match, including routes to Asia and Europe from NZ.
• China EasternsupportingChannel Partner/ Reseller/ DistributorChina Eastern Airlines flights are available for booking through Mix & Match for routes to Asia.
• AfterpaycoreGTM or Marketing PartnerAfterpay Buy Now Pay Later service allows customers to split flight payments into installments. Available as a payment option at checkout.
• LaybuycoreGTM or Marketing PartnerLaybuy (by Klarna) allows customers to split flight payments into 6 weekly payments. Available as a payment option at checkout.
• MixPaycoreTechnology or IntegrationMix & Match's proprietary payment solution allowing customers to combine multiple payment methods at checkout, split costs with others, and use rewards points.
• ASB True RewardssupportingGTM or Marketing PartnerASB True Rewards loyalty points can be used as payment for flights booked through Mix & Match.
• Q Card & Q MastercardsupportingGTM or Marketing PartnerQ Card and Q Mastercard are accepted payment methods for flight bookings, subject to lending and credit criteria.
• CashpointssupportingGTM or Marketing PartnerCashpoints loyalty program allows customers to earn and redeem points for flight bookings.
• House of Travel GroupcoreOthersMix & Match Travel NZ Limited is part of the House of Travel Group, which includes Orbit Businesses and House of Travel Retail Outlets. The Group handles privacy compliance and shared services.
• Amadeus IT GroupcoreTechnology or IntegrationAmadeus provides flight search, availability, and pricing data. Mix & Match uses Amadeus for baggage information queries (bags.amadeus.com) and booking integration.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Expedia Group: Major global OTA operating Expedia, Hotels.com, Vrbo, and Trivago brands. Broad incumbent in flight and accommodation aggregation with package travel offerings that overlap with Mix & Match's mix-and-match proposition.
• Booking.com: World's largest OTA and division of Booking Holdings. Operates globally including NZ with flights, accommodation, car hire, and attractions — overlapping with almost every Mix & Match product line at much greater scale and brand recognition.
• Google Flights: Google's flight metasearch and price comparison product. As a broad incumbent, it competes for the same NZ consumer search intent for flights, often appearing above OTAs in search results and undercutting paid acquisition channels.

Direct peers

• Skyscanner: Global flight metasearch and OTA platform owned by Trip.com Group. Direct competitor in flight comparison and aggregator model, with similar mix-and-match fare philosophy and substantially greater scale.
• Kayak: Booking Holdings-owned travel metasearch engine operating in NZ. Directly comparable aggregator business model comparing fares across airlines and OTAs, with price tracking and deal discovery features that overlap with Mix & Match's value proposition.
• House of Travel: Parent group of Mix & Match and NZ's largest retail travel agency network. Sister-brand competitor in the NZ outbound travel market with extensive retail footprint and similar supplier relationships, providing a clear competitive benchmark.
• Flight Centre Travel Group: ASX-listed global travel retailer with substantial NZ operations including Flight Centre and Travel Money brands. Competes head-to-head in NZ leisure travel through retail stores and online channels, offering flights, tours, and ancillary services.
• Webjet: ASX-listed online travel company operating B2C OTA (Webjet) and B2B accommodation (WebBeds). Closest trans-Tasman OTA peer; serves NZ/AU consumers with similar flight and hotel aggregation model and comparable payment flexibility.

Regional players

• Travelstart: Africa-focused online travel agency offering flight booking, accommodation, and car hire. Comparable in operating model (online-only OTA with regional concentration) but serves a different geography with limited direct competition.

Others

• House of Travel Orbit: Corporate travel management arm of the same House of Travel Group that owns Mix & Match. Adjacent corporate-focused sibling service that shares supplier relationships and operational infrastructure.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/mixandmatch

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mix & Match