Mondo Travel

What Mondo Travel does

Mondo Travel is a New Zealand-based full-service travel agency headquartered in Mount Eden, Auckland, with company-owned offices in Tauranga, Hawera, and the Cook Islands, supported by a broker network of eight independent travel partners across additional New Zealand regions. The company sells holiday packages, flights, accommodation, tours, insurance, rental cars, rail travel, and visa assistance, acting as an agent for airlines, tour operators, and hoteliers and earning revenue through transaction commissions; pricing ranges from approximately NZD $339 for short domestic stays to over NZD $73,000 for luxury expedition cruises.

The business operates a multi-channel distribution model that combines retail offices, a broker network that meets customers in homes and shared office space, a dedicated online cruise booking portal, and traditional phone/email consultation. Mondo Travel operates as the core brand under the World of Travel umbrella alongside two wholly-owned sister companies: Cruise Company, which focuses on ocean and river cruises, and Sporting Tours, which packages sports and event travel including Melbourne Cup, All Blacks, and NRL fixtures. A Q Mastercard partnership adds interest-free payment plans (6-18 months) on purchases over NZD $500 with a 2.5% Mondo Travel processing fee, and a Mint Payments integration provides hosted online payment links.

The company is privately held by owner/CEO Chris Hammonds and owner/manager Tamsin Hammonds, with general manager Darren Driver based in Tauranga and managing director Dianne Tosland leading the Hawera office. The customer base is primarily individual leisure travelers, with secondary segments in corporate travel, groups, sports/events (via Sporting Tours), and Cook Islands residents. The technology stack is conventional: a content website, an online cruise booking engine, and standard payment integrations, with no proprietary platforms, APIs, mobile applications, or AI/ML capabilities disclosed.

Name

Mondo Travel

Legal name

Mondo Travel Limited

Website

https://mondotravel.co.nz

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Mondo Travel is a privately held New Zealand full-service travel agency selling holiday packages, cruises, and flights via 5 retail offices and an 8-partner broker network, with sister brands Cruise Company and Sporting Tours under the World of Travel umbrella.

Ownership category

akta.pro rank

Headquarters

HQ city

Mount Eden, Auckland

HQ country

New Zealand

HQ region

Oceania

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Holiday Package Sales: Revenue generated from selling complete travel packages including flights, accommodation, tours, and related services to individual travelers. The company acts as an agent for airlines, tour operators, hoteliers, and other service providers.
2. Travel Services: Additional revenue streams from booking services including insurance, rental cars, rail travel, and visa requirements. Commission-based earnings from facilitating these ancillary travel services.
3. Cruise Bookings: Revenue from ocean and river cruise package bookings through their dedicated cruise booking platform and specialized consultants.
4. Finance Services: Processing payments through Q Mastercard with a 2.5% Mondo Travel fee applied. Interest-free payment plans available for qualifying purchases over $500.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Mondo Travel is a New Zealand-based full-service travel agency that sells and arranges holiday packages, flights, accommodation, tours, cruises, travel insurance, rental cars, rail travel, visa assistance, and foreign exchange for individual and corporate travelers. The company also operates sister brands Cruise Company (cruise bookings) and Sporting Tours (sports and event travel packages), and offers interest-free payment plans through Q Mastercard financing.

Product overview

Mondo Travel is a New Zealand-based full-service travel agency operating as the core brand within the World of Travel network. The company offers a comprehensive portfolio of travel services including packaged holidays to global destinations (Africa, Asia, Australia, Europe, Americas, South Pacific, Middle East, New Zealand), ocean and river cruises, and specialized sporting tours through its sister company Sporting Tours. Additional services include airfares, accommodation booking, tour packages, travel insurance, rental cars, rail travel, visa assistance, and foreign exchange. The company provides flexible payment options through Q Card financing plans.

Differentiator

Problem solved

Functional benefit

Products and services

• Mondo Travel Holiday Packages
• Ocean Cruises Ocean cruise booking service connecting customers with major cruise lines for international voyages, accessible via the dedicated cruise booking portal.
• River Cruises River cruise booking service for European and international river travel experiences, bookable through the cruise portal.
• Sporting Tours Specialized sports travel service operated as a sister company, providing packages for events such as Melbourne Cup Carnival, All Blacks, NRL, Warriors, and Netball.
• Foreign Exchange Services Currency exchange services for travelers purchasing foreign currency as part of their travel arrangements.
• Q Mastercard Payment Plans Interest-free payment plans for travel purchases of NZ$500 or more through Q Mastercard financing, with 6, 10, 12, or 18-month terms and a 2.5% Mondo Travel fee.

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and supporting.

• Cruise CompanycoreStrategic or Co-development PartnerSister company operated from the same Mount Eden location. Specializes in cruise bookings and cruise-related travel services, complementing Mondo Travel's general travel offerings.
• Sporting TourscoreStrategic or Co-development PartnerSister company specializing in sports travel and event packages. Head tour leader Kel Munro attends over 40 Melbourne Cup Carnivals. Provides specialized sports travel services including Melbourne Cup, All Blacks, NRL, Warriors, and Netball events.
• Mint PaymentssupportingTechnology or IntegrationProvides hosted payment link services for secure online payments, enabling 24/7 payment processing through hpp.mintpayments.com portal.
• World of TravelcoreOthersParent/umbrella company operating as 'World of Travel T/A Mondo Travel'. The broader network includes Cruise Company and Sporting Tours sister companies.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Webjet: Australia/NZ online travel agency offering flights, hotels, and packages with a transactional digital model. Comparable to Mondo as a competitor targeting the same NZ outbound traveler, but operating at the opposite end of the digital-versus-broker spectrum.
• Expedia Group: Global online travel platform with consumer brands (Expedia, Hotels.com, Vrbo) plus B2B (Expedia Partner Solutions). Comparable as a broad incumbent reshaping consumer booking behavior that Mondo's traditional retail model must compete against for mindshare and direct bookings.
• Booking.com: Global online travel agency platform offering accommodation, flight, and package bookings. Competes with Mondo for NZ outbound travelers by enabling self-service booking at scale; relevant as the structural alternative Mondo's broker model must differentiate against.

Direct peers

• Flight Centre New Zealand: NZ arm of Flight Centre Travel Group, operating a retail storefront network selling leisure and corporate travel packages, cruises, and tours. Closely comparable to Mondo on the consumer-facing retail travel agency model with physical locations and consultant-driven service.
• Orbit Travel: New Zealand-based independent travel agency group selling holiday packages, cruises, and corporate travel. Comparable to Mondo as a similarly-sized NZ-headquartered multi-office retail travel agency with overlapping leisure and cruise product focus.
• First Travel Group: Co-operative network of independent NZ travel agencies sharing back-office, marketing, and supplier relationships. Comparable to Mondo on the broker/independent-agent model serving NZ leisure and corporate travelers, though structured as a co-op rather than a single corporate entity.
• Travel Associates New Zealand: Premium retail travel agency brand (part of the Flight Centre Travel Group) specializing in high-touch personalized leisure and cruise bookings. Directly comparable to Mondo on the consultant-driven, relationship-led model targeting affluent leisure travelers seeking customized itineraries.
• helloworld Travel New Zealand: NZ franchise network of helloworld Travel (formerly Harvey World Travel) operating retail travel agencies across New Zealand. Directly comparable to Mondo on the multi-location retail travel agency model with broker/franchisee-style partner locations.
• House of Travel: New Zealand's largest retail travel agency chain with a similar multi-office, broker-supported model selling leisure and corporate holidays, cruises, and group travel. Directly comparable to Mondo on customer base, product mix, and NZ-centric footprint, but with materially larger scale and brand recognition.
• Trailfinders: UK-headquartered privately-owned travel agency operating a multi-office consultant-led model selling long-haul, complex, and tailor-made holidays. Closely comparable to Mondo on privately-held status, high-touch consultant service, and a global long-haul leisure proposition — though UK-based rather than NZ.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/MondoTravNZ
• Instagraminstagram.com/mondotravelnz
• LinkedInlinkedin.com/company/mondo-travel

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mondo Travel