NAP del Caribe

What NAP del Caribe does

NAP del Caribe operates the only Network Access Point (NAP) in the Dominican Republic, functioning as the Caribbean's primary carrier-neutral internet exchange and colocation hub. Founded in 2008 and headquartered in Santo Domingo with 65 employees, the company runs a purpose-built data center facility delivering mission-critical infrastructure services including colocation, disaster recovery, business continuity, public and private cloud (NAP Cloud), a 24/7 Security Operation Center (SOC), comprehensive cybersecurity, data analytics, and IT consulting. The platform integrates 14+ local and international telecommunications providers to deliver neutral, redundant connectivity under a 100% SLA, with 24/7 NOC monitoring and remote-hands support.

The business model is a mix of recurring managed services, subscriptions, and project-based professional services sold predominantly via direct enterprise sales. Customers are concentrated in regulated verticals — financial services, telecommunications, healthcare, securities, and government — with 60% of clients using NAP del Caribe as their primary site and another 32% using it for primary plus backup. Marketing is executed through industry events (NVIDIA GTC, eMerge Americas, regional congresses), executive forums with technology partners, thought-leadership whitepapers, and partner co-selling motions with AWS, Darktrace, Acronis, Lumu, and the Dominican National Cybersecurity Center.

The company is pursuing international expansion through its NAP Technology Solutions division, entering Guatemala in 2025 via a strategic alliance with ES Consulting, and undergoing a brand transformation to position itself as a regional digital infrastructure provider for the Caribbean and Central America. Subsidiary divisions include NAP Academy (training and certification) and NAP IT Solutions (international services).

Name

NAP del Caribe

Legal name

NAP del Caribe

Website

https://napdelcaribe.net.do

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

NAP del Caribe operates the Dominican Republic's only Network Access Point, providing carrier-neutral colocation, cloud, cybersecurity, and SOC services to regulated enterprises in financial services, telecommunications, healthcare, securities, and government across the Caribbean and Central America.

Ownership category

akta.pro rank

Product category

Data Center and Connectivity Services

akta.pro primary industry

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

akta.pro secondary industry

Business/Enterprise ISPs (Dedicated Internet Access) (HDAIADAB)

Keywords

• Data center colocation
• Network access point
• Managed cybersecurity services
• Cloud infrastructure services
• Disaster recovery hosting

Headquarters

HQ city

Santo Domingo

HQ country

Dominican Republic

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Data Center Services: Colocation and hosting services for mission-critical technology equipment, disaster recovery infrastructure, and business continuity solutions
2. Cloud Solutions: Public and private cloud resources integrating local and international platforms for organizational computing and storage needs
3. Cybersecurity Services: Comprehensive cybersecurity portfolio including SOC services, security audits, and threat management across all stages of cyber threats
4. Consulting Services: IT consulting and advisory services provided by expert teams to guide clients through technology processes
5. Remote Hands and Smart Hands: 24/7 remote technical assistance and specialized project implementation support services

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

NAP del Caribe operates as the Dominican Republic's and the Caribbean's only Network Access Point (NAP), delivering mission-critical data center colocation, disaster recovery, public and private cloud computing (NAP Cloud), and 24/7 cybersecurity services anchored by a Security Operation Center (SOC). The facility provides carrier-neutral, redundant connectivity through 14+ telecom providers and supports enterprise customers in financial, telecom, healthcare, securities, and government sectors across the Caribbean and Latin America.

Product overview

NAP del Caribe operates as a unified platform of interconnected technology solutions for mission-critical infrastructure and business continuity. The core offerings include Data Center (colocation and disaster recovery), NAP Cloud (public and private cloud), Ciberseguridad (cybersecurity solutions), Security Operation Center (SOC, continuous monitoring and incident response), ANALYTICS (data analytics), and NAP Academy (educational services). An international sub-brand, NAP Technology Solutions, extends operations to Central America. Services supporting the portfolio include IT consulting, neutral and redundant connectivity with 14+ telecom providers, remote hands, and intelligent hands for special technology projects.

Differentiator

Problem solved

Functional benefit

Brands

• NAP Cloud: Cloud computing and storage solutions integrating local and international platforms
• NAP Academy
• NAP Technology Solutions
• NAP IT Solutions

Products and services

• Data Center Colocation and mission-critical hosting service designed for housing critical technology equipment, with disaster recovery and business continuity solutions built on next-generation infrastructure offering the highest security, reliability, and redundancy standards in the region. Targeted at enterprises across financial, telecom, healthcare, securities, and government sectors.
• NAP Cloud Cloud computing and virtual storage solution integrating local and international next-generation platforms, providing public and private cloud resources for organizational computing and storage needs.
• Ciberseguridad (Cybersecurity) Comprehensive cybersecurity solutions portfolio addressing all stages of cyber threats, including specialized security audits delivered through the SOC as a service. Targeted at organizations requiring end-to-end threat protection across the cybersecurity lifecycle.
• Security Operation Center (SOC) Security Operations Center providing continuous monitoring, threat detection, and incident response capabilities with 24/7 support integrated with the NOC. Sold as a managed service for organizations requiring ongoing security operations.
• ANALYTICS (Analítica de Datos) Data analytics solution enabling organizations to analyze and derive insights from their operational and business data. Targeted at enterprises seeking to extract value from operational and business datasets.
• NAP Academy Educational division providing technology training and certification programs, positioned as a key driver of social resilience through professional capacity building. Targeted at technology professionals seeking formal training and certification.
• Auditorías (Specialized Security Audits) Specialized security audit services delivered through the SOC as a service, providing expert assessment of client security posture. Targeted at organizations seeking third-party security review.
• Consultoría TI (IT Consulting) IT consulting and advisory services provided by an expert team to guide clients through technology processes and transformation initiatives. Targeted at organizations seeking expert guidance on technology strategy and implementation.
• Conectividad (Neutral Connectivity) Neutral, redundant interconnection service providing access to 14+ local and international telecommunications providers, ensuring massive and redundant connectivity for high availability. Targeted at enterprises and carriers requiring diverse carrier connectivity.
• Manos Remotas (Remote Hands) 24/7 remote technical assistance delivered through the NOC, allowing colocated clients to rely on NAP del Caribe's technicians for on-demand support. Targeted at organizations housing equipment at the data center facility.
• Manos Inteligentes (Intelligent Hands) Specialized project implementation support enabling clients to leverage NAP del Caribe's technology specialists for executing special technology projects on-site. Targeted at organizations needing expert on-site project execution.

Quantifiable outcome

• 100% SLA guaranteeing service availability
• +2 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• ES ConsultingcoreChannel Partner/ Reseller/ Distributor · 27 May 2025Strategic partnership for Central American expansion focused on regional digital resilience. NAP del Caribe's international division NAP Technology Solutions partnered with ES Consulting for Guatemala market entry and regional digital infrastructure development.
• AcroniscoreTechnology or Integration · 17 April 2025Collaboration for cloud cyber protection conference and solutions. Joint hosting of 'Lunch in the Cloud' conference focused on cyber protection and data backup solutions.
• DarktracecoreStrategic or Co-development Partner · 21 May 2024Strategic technology partnership for AI-powered cybersecurity. Collaboration on executive breakfasts and events discussing AI impact on cybersecurity and compliance requirements.
• Amazon Web Services (AWS)coreStrategic or Co-development Partner · 23 May 2023Strategic commercial alliance to expand and strengthen cloud solutions offerings. NAP del Caribe serves as AWS partner to provide integrated cloud services combining local infrastructure with AWS global cloud platform capabilities.
• Centro Nacional de Ciberseguridad (DNI)coreStrategic or Co-development PartnerStrategic alliance with Dominican Republic's National Cybersecurity Center, part of the National Intelligence Directorate. Collaboration on cybersecurity awareness events including 'Connecting Dreams with Technology' for International Day of Girls in ICT.

Scale indicators5 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Ascenty: Brazil-headquartered data center provider (Digital Realty/Brookfield) operating carrier-neutral facilities across Latin America. Comparable in mission-critical colocation, cloud connectivity and carrier-neutral interconnection within Latin American markets.
• KIO Networks: Latin American data center and managed services operator with carrier-neutral facilities in Mexico, Central America, the Caribbean and Colombia. Most directly comparable regional peer to NAP del Caribe, with a similar multi-country colocation + managed services model targeting Spanish-speaking markets.
• EdgeConneX: Specialist data center operator focused on carrier-neutral and edge colocation globally. Comparable in targeting hyperscaler-adjacent and carrier-neutral infrastructure customers with high-availability, mission-critical positioning.

Broad incumbents

• Equinix: Global carrier-neutral colocation and interconnection operator with hundreds of IBX data centers. Comparable to NAP del Caribe in business model (neutral interconnection, colocation, cross-connects) but operates at global scale versus NAP del Caribe's DR/Caribbean focus.
• Digital Realty: Large global data center REIT providing colocation, interconnection and cloud-adjacent infrastructure. Overlaps with NAP del Caribe in colocation and connectivity services for enterprise and carrier customers across multiple regions.
• Cirion Technologies (formerly Lumen Latin America): Latin American data center, cloud and connectivity provider offering colocation, managed hosting and network services. Comparable in the same enterprise and carrier customer base and overlapping regional footprint with NAP del Caribe's expansion markets.
• Claro (América Móvil): Dominican Republic's incumbent telecom with its own data center and enterprise IT services. Comparable to NAP del Caribe in providing enterprise connectivity, cloud and managed infrastructure inside the DR market, though within a much larger telecom portfolio.

Regional players

• Tigo / Millicom: Major Central American and Caribbean telecom operator providing connectivity, data center and enterprise services. Comparable to NAP del Caribe as a regional carrier with colocation and enterprise infrastructure offerings across overlapping Latin American/Caribbean geographies.
• Liberty Latin America / Cable & Wireless Networks: Cable & Wireless Networks operates a wholesale carrier network and data center infrastructure across the Caribbean and Latin America. Comparable as a regional carrier-neutral connectivity and colocation provider serving overlapping telco and enterprise customers.

Emerging players

• ODATA (by Aligned): Latin American hyperscale data center operator (now part of Aligned) focused on carrier-neutral colocation across Brazil, Mexico, Colombia and Chile. Comparable in carrier-neutral colocation economics and enterprise/hyperscaler customer mix across Latin American markets.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/nap-del-caribe

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NAP del Caribe