Navigators Insurance

What Navigators Insurance does

Navigators Insurance, operating publicly as NFP (an Aon company), is a Canadian-headquartered insurance brokerage and consulting firm with its primary office in Markham, Ontario (NFP Canada). The firm operates across three integrated divisions: Business Insurance (commercial coverage including commercial auto, general liability, property, professional liability/E&O, cyber liability, D&O, marine, surety, and trade credit and political risk), Personal Risk (car, home, motorcycle, RV, farm, equine, travel health, pet, mortgage, personal cyber, and high-net-worth private client coverage), and Benefits, Retirement and Life (group employee benefits, group retirement, individual life, estate planning, and actuarial services). The platform is supported by professional services including actuarial consulting, claims management, risk management, and captive/alternative risk solutions. Specialized industry practices cover agriculture, aviation and aerospace, construction, energy (including oil & gas control of well), marine, transportation, hospitality, and emerging verticals such as renewable energy and the sharing economy.

The firm generates revenue as a brokerage and consulting firm, placing insurance products with highly rated insurers and earning commissions and advisory fees; it does not underwrite risk itself and operates on a professional services revenue model with quote-based, tailored engagements. Go-to-market is consultative and sales-led, delivered through regional offices and direct advisor relationships across Canada, the United States, Europe, and Ireland, supported by a content-driven marketing strategy focused on insights publishing and earned media. Distribution also includes website-based quote requests and the MyNFP client portal for commercial transportation clients.

NFP (formerly National Financial Partners) was founded in 1988 and was acquired by Aon plc in 2022, integrating the brokerage into Aon's global risk and human capital platform. The company is registered as an insurance intermediary in Ontario under RIBO and CISRO conduct standards. No proprietary technology platform or AI/ML capabilities are disclosed; competitive advantage is anchored in carrier relationships, specialized brokerage talent across niche verticals, and the inherited brand and cross-sell capability of the Aon parent.

Name

Navigators Insurance

Legal name

NFP, an Aon company

Website

https://navigatorsinsurance.ca

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Short description

NFP, an Aon company, is a Canadian-headquartered insurance brokerage and consulting firm serving individuals, businesses, and employers across commercial, personal risk, and benefits/retirement lines through consultative advisory sales and carrier relationships spanning Canada, the US, the UK, and Ireland.

Ownership category

akta.pro rank

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Insurance Brokerage and Consulting Services: NFP generates revenue as an insurance brokerage and consulting firm, placing insurance products with highly rated insurers and providing advisory services to help clients manage risk, workforce, and retirement challenges.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Navigators Insurance (operating as NFP, an Aon company) is an insurance brokerage and consulting firm that places insurance products with highly rated insurers and provides advisory services. It serves organizations and individuals across three integrated solution lines: Business Insurance (commercial property, casualty, liability, and industry-specific coverage), Personal Risk (auto, home, farm, equine, travel, pet, and high-net-worth private client coverage), and Benefits, Retirement and Life (group employee benefits, retirement planning, estate planning, and individual life solutions).

Product overview

NFP, an Aon company, is an insurance brokerage and consulting firm offering a comprehensive platform of insurance and risk management solutions. The core offerings consist of three integrated divisions: Business Insurance (providing commercial coverage including property, casualty, professional liability, and industry-specific solutions), Personal Risk Insurance (covering individual needs like auto, home, farm, and specialty lines), and Benefits, Retirement and Life (offering employee benefits, retirement planning, and individual life solutions). These divisions are supported by professional services including Actuarial Services, Claims Management, Risk Management, and Captives and Alternative Risk solutions. The company operates as a unified platform serving organizations and individuals across Canada with tailored coverage expertise spanning multiple industries including agriculture, oil and gas, aviation, construction, and healthcare.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Insurance Comprehensive business insurance offerings including Commercial Auto, Commercial General Liability, Property, Professional Liability/E&O, Cyber Liability, Directors and Officers Liability, Employment Practices Liability, and Umbrella and Excess Liability coverage for organizations across multiple industries.
• Personal Risk Insurance Individual insurance coverage including Car, Home, Motorcycle, RV, Farm and Equine, Travel Health, Pet, Mortgage, and Personal Cyber Insurance for Canadian residents and high-net-worth individuals.
• Benefits, Retirement and Life Employee benefits and retirement solutions including Group Employee Benefits, Group Retirement, Individual Life Solutions, Estate Planning, Physicians Solutions, and Actuarial Services for employers and individuals.
• Actuarial Services Professional actuarial consulting services for risk assessment, financial forecasting, and insurance modeling for organizations.
• Captives and Alternative Risk Alternative risk financing solutions including captive insurance structures and self-insurance programs for organizations seeking non-traditional risk transfer.
• Claims Management End-to-end claims handling and management services to help clients navigate the claims process efficiently.
• Risk Management Enterprise risk management consulting to identify, assess, and mitigate organizational risks.
• Private Client Group High-net-worth personal insurance solutions including comprehensive property, liability, and specialty coverage for affluent individuals and families.
• Group Excess Liability Umbrella liability coverage for groups providing additional protection beyond individual policy limits.
• Collector Car Insurance Specialized insurance for collector, classic, and vintage automobiles with agreed value coverage.
• Horse Farm Insurance Comprehensive coverage for horse farms including barns, equipment, horses, and equine liability.
• Cyber Liability Insurance Insurance coverage designed to protect businesses from cyber threats, data breaches, and digital risk exposures.
• Trade Credit and Political Risk Insurance Coverage protecting businesses against non-payment by buyers, sovereign default, and political instability risks in international trade.
• Control of Well Insurance Specialized insurance for oil and gas operations covering blowout and well control incidents.
• Marine Insurance Coverage for marine operations including cargo, hull, and liability protection for shipping and maritime businesses.
• Agriculture and Farming Insurance Specialized coverage for agricultural operations including farm property, equipment, livestock, and crop protection.
• Oil and Gas Insurance Comprehensive insurance solutions for oil and gas operations including contractors, producers, and service companies.
• Aviation and Aerospace Insurance Specialized coverage for aviation operations, aircraft owners, and aerospace industry risks.
• MyNFP Client Portal Online client portal for commercial transportation clients to access policy information and manage accounts (currently available for commercial transportation clients only).

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• AoncoreStrategic or Co-development PartnerNFP is an Aon company, operating as part of Aon's global risk consulting and insurance brokerage operations. The partnership enables NFP to leverage Aon's global capabilities and create more options for clients across Risk Capital and Human Capital. Aon CEO Greg Case and President Eric Andersen appear alongside NFP CEO Doug Hammond in company communications.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• BrokerLink: BrokerLink is a major Canadian insurance brokerage serving both personal and commercial clients through a branch network; it competes with NFP's Personal Risk division and small/medium commercial book in the Canadian market.
• Hub International: Hub International is a major North American insurance brokerage competing directly with NFP across personal, commercial, and benefits lines, with comparable specialty practice groups and a strong Canadian footprint.
• Arthur J. Gallagher & Co. (Canada): Gallagher is a global insurance brokerage and risk management services firm with Canadian operations that compete with NFP across commercial P&C, benefits, and specialty verticals including construction, hospitality, and real estate.
• Marsh Canada: Marsh is one of the world's largest insurance brokers and a direct competitor to NFP in the Canadian commercial and specialty brokerage market, offering risk management, surety, cyber, and placement services across the same verticals NFP serves.
• BFL Canada: BFL Canada is one of the largest employee-owned insurance brokerages in Canada, directly competing with NFP in commercial, specialty, and personal risk segments with comparable industry-vertical expertise.
• Willis Towers Watson (WTW) Canada: WTW is a global insurance brokerage and advisory competitor offering commercial risk, human capital, and benefits solutions — directly overlapping NFP's Business Insurance and Benefits, Retirement & Life divisions in Canada.
• Jones Deslauriers: Jones Deslauriers is a Canadian commercial insurance brokerage and risk management firm (part of the Navacord brokerage group), competing with NFP across mid-market commercial, specialty, and risk consulting services in Canada.

Emerging players

• Morneau Shepell (LifeWorks): Now operating as LifeWorks (acquired by Telus Health), Morneau Shepell historically competed with NFP's Benefits, Retirement & Life division in group benefits, retirement, and actuarial consulting — overlapping in workforce/benefits advisory.
• Intact Public Entities: Intact Public Entities is a specialty brokerage arm of Intact Financial providing insurance and risk management to municipalities, schools, and public-sector clients — overlapping with NFP's public-sector and institutional commercial segments.

Broad incumbents

• Aon (Canada direct operations): Aon is NFP's parent company and the broader global brokerage whose brand operates adjacent to NFP in Canada. While NFP serves middle-market clients, Aon's Canadian operations serve larger enterprises and global accounts — making Aon both parent and overlapping competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/navigators-insurance

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Navigators Insurance