North Carolina Community Health Worker Association

What North Carolina Community Health Worker Association does

The North Carolina Community Health Worker Association (NCCHWA) is a 501(c)(3) nonprofit organization incorporated in North Carolina in 2021, operating from Newton, NC (EIN: 86-3039302). It functions as the designated statewide credentialing body and professional home for Community Health Workers (CHWs) in North Carolina, having originated from the NCDHHS-formed NC CHW Advisory Committee established in 2019. Since launching the Standardized Core Competency Training (SCCT) certification pathway in March 2022, NCCHWA has standardized and certified more than 1,200 CHWs, with cumulative certifications (including recertifications and level advancements) reaching 1,766.

NCCHWA's core product set comprises four-level professional certification (CHW I–CHW IV) with parallel SCCT and Legacy tracks, the SCCT training program delivered exclusively through 15+ North Carolina community colleges, a triennial recertification program with contact-hour requirements scaled by level (24–48 hours), and a curated specialty training catalog developed with CHW-led partner organizations. Supporting services include six regional networks, an advocacy coalition, and individual ($60/year) and organizational ($135–$150/year) memberships. The technology layer is intentionally thin: certification and membership run through a third-party portal (memberclicks.net), with Zoom used for virtual office hours and coalition meetings; no proprietary platform or AI capabilities are described.

The revenue model combines recurring membership subscriptions, one-time certification application fees ($50 non-refundable), and tax-deductible donations. Distribution is anchored by the NCCCS training channel and a partner ecosystem spanning NCDHHS, Partners In Health, NCCHCA, NCAHEC, CHASM, and UNCP. Headcount is lean at five core staff supported by two Master Trainers and a six-person Board of Directors, with bilingual English/Spanish and Hmong support built into member-facing operations.

Name

North Carolina Community Health Worker Association

Legal name

North Carolina Community Health Workers Association, Inc.

Website

https://ncchwa.org

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

The North Carolina Community Health Worker Association is a 501(c)(3) nonprofit that sets state-recognized CHW certification standards, delivers standardized training through 15+ community colleges, and serves as the professional home for Community Health Workers across North Carolina.

Ownership category

akta.pro rank

Product category

Community Health Worker Professional Certification and Workforce Development

NAICS

Technical and Trade Schools (6115), Other Technical and Trade Schools (611519)

SIC

Services-Membership Organizations (8600), Services-Educational Services (8200)

akta.pro primary industry

Conformity Assessment, Testing, Inspection & Certification Cooperation (BPADANAD)

Keywords

• Community health worker certification
• Public health workforce development
• Professional certification services
• Healthcare workforce training
• Community health advocacy

Headquarters

HQ city

Newton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Individual Membership Fees: Individual CHWs and allies pay $60 annually for membership, gaining access to networking, mentorship, career development, discussion forums, directory visibility, raffle prizes, and resources.
2. Organizational Membership Fees: Community-Based Organizations (CBOs) pay $135 for three memberships; Non-CBO organizations pay $150 for three memberships. Additional members are priced at $45 (CBO) and $50 (non-CBO). Benefits include job posting access, direct CHW resource access, summit recognition, event promotion, conference proposal priority, and discussion forum access.
3. Certification Application Fees: A non-refundable $50 application fee is charged per CHW certification submission. Financial aid is available for applicants who need assistance, with Spanish and Hmong-speaking staff available to support applicants.
4. Donations: The organization is a 501(c)(3) nonprofit (EIN: 86-3039302) that accepts tax-deductible donations from the public.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

NCCHWA is the designated statewide home for Community Health Worker certification, training, advocacy, and professional development in North Carolina. It administers the SCCT-based CHW certification program (CHW I through CHW IV) along with a Legacy track that honors lived experience, delivers the Standardized Core Competency Training through the NC community college system, runs a recertification program, manages six regional CHW networks and an advocacy coalition, and offers individual and organizational membership to CHWs across nearly every NC county.

Product overview

The North Carolina Community Health Worker Association operates as a unified membership organization offering a comprehensive ecosystem of services for CHWs in North Carolina. The core offerings include the Standardized Core Competency Training (SCCT) delivered through the community college system, a multi-level certification program (CHW I through IV) with SCCT and Legacy tracks, and a recertification program requiring ongoing Contact Hours. These are complemented by six regional networks, an advocacy coalition, specialty training programs, and individual/organizational membership. The organization functions as the central home for CHW certification and professional development throughout North Carolina, connecting CHWs across nearly every county in the state.

Differentiator

Problem solved

Functional benefit

Products and services

• CHW Certification Program
• Standardized Core Competency Training (SCCT)
• Recertification Program
• CHW Regional Networks
• Advocacy Coalition
• Membership Program
• Specialty Training Program

Quantifiable outcome

• Over 1,200 CHWs trained and certified since the organization's founding in 2021.
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered unclear and core.

• University of North Carolina at Pembroke (UNCP)unclearStrategic or Co-development PartnerListed as a partner organization contributing unique strengths to NCCHWA's mission of advancing CHWs in North Carolina. No specific details on the nature of the partnership are provided on the partners page.
• Partners In Health (PIH)coreStrategic or Co-development PartnerPartners In Health collaborated with NCCHWA and NC DHHS on the COVID-19 CHW Program from 2020–2025, partnering on building infrastructure for CHWs in North Carolina including training, certification, integration, evaluation, sustainability, and advocacy. PIH's Dr. Devin Worster served as Director of PIH-US team in North Carolina and currently serves as Senior Technical Advisor for CHW Policy & Infrastructure with PIH-US.
• North Carolina Community Health Center Association (NCCHCA)coreStrategic or Co-development PartnerNCCHCA works with NCCHWA on training and workforce development. NCCHCA's Erica Hall serves as Master Trainer for SCCT development. NCCHCA also offers NCCHWA-approved specialty training: Clinical Trials 101: An Advocacy-Focused Curriculum for Community Health Workers.
• North Carolina Community College System (NCCCS)coreChannel Partner/ Reseller/ DistributorNCCCS is the exclusive delivery channel for the Standardized Core Competency Training (SCCT) program. SCCT is offered at 15+ community colleges across North Carolina, making the community college system the primary training distribution partner.
• North Carolina Area Health Education Centers (NC AHEC)unclearChannel Partner/ Reseller/ DistributorNC AHEC is listed as a partner offering CHW practice support and training resources through its program. NC AHEC is referenced as a venue for CHW workforce activities that can earn contact hours toward recertification.
• Community Healing through Activism and Strategic Mobilization (CHASM)unclearStrategic or Co-development PartnerCHASM co-authored the Social Ecological Model (SEM) crosswalk with the Core Competencies used in NCCHWA's certification levels. Rumana Shams Rabbani and Abdul Hafeedh bin Abdullah from CHASM developed the crosswalk framework for the certification criteria.
• North Carolina Department of Health and Human Services (NCDHHS)coreStrategic or Co-development PartnerNCDHHS formed the NC CHW Advisory Committee in 2019, which became NCCHWA in 2021. NCDHHS is a key government partner for statewide CHW infrastructure, policy, and sustainable funding. NCCHWA works with NCDHHS on CHW workforce integration.

Scale indicators6 records

Recent moves8 records

Expansion highlights2 records

Direct peers

• Massachusetts Association of Community Health Workers (MACHW): State-level CHW membership association providing training, advocacy, and workforce development in Massachusetts. Closely mirrors NCCHWA's structure, mission, and state-level certification/training advocacy role.
• Texas Association of Community Health Workers (TACHW): Statewide CHW association in Texas offering training, certification support, and advocacy. Comparable state-level CHW professional association with similar service mix to NCCHWA.
• New Mexico Community Health Workers Association (NMCHWA): New Mexico statewide CHW association providing training, advocacy, and professional development. Directly comparable state-level CHW professional association with similar scope to NCCHWA.
• National Association of Community Health Workers (NACHW): National membership and advocacy organization for CHWs in the U.S. Directly comparable as a CHW professional association offering membership, advocacy, and workforce development — NACHW operates at the national level while NCCHWA operates at the state level.
• Arizona Community Health Worker Association (AzCHOW): Arizona statewide CHW association offering training, advocacy, and networking. Comparable state-level CHW association with similar member services and advocacy coalition function.

Emerging players

• MHP Salud: National nonprofit implementing CHW programs with focus on Hispanic/Latino communities. Comparable as a CHW workforce development organization with training, advocacy, and program implementation — overlapping with NCCHWA's specialty training and bilingual service focus.

Broad incumbents

• American Public Health Association (APHA) — CHW Section: National professional association whose CHW member section provides the foundational definition of Community Health Workers used by NCCHWA. Comparable as a broader public health professional body with CHW-specific programming.
• Partners In Health (PIH): Global health nonprofit and key NCCHWA partner (PIH-US team collaborated on COVID-19 CHW Program 2020–2025). Comparable as a larger organization operating in CHW workforce infrastructure and advocacy, but with a much broader global mandate.

Others

• North Carolina Community Health Center Association (NCCHCA): North Carolina association of community health centers — a direct NCCHWA partner whose staff (Erica Hall) serve as Master Trainers. Comparable as a state-level healthcare association operating in the same CHW ecosystem and offering complementary workforce and training resources.
• C3 Project (Community Health Worker Core Consensus Project): National initiative that developed the core competencies underlying NCCHWA's SCCT certification. Comparable as an enabling/thematically related organization setting the standards framework NCCHWA's certification is built upon.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/north-carolina-community-health-worker-association

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about North Carolina Community Health Worker Association