What Nedap Ons® does

Nedap Ons® is the healthcare software division of Nedap N.V., a Dutch technology company publicly listed on Euronext Amsterdam under ticker NLEN. It provides a cloud-based SaaS suite (the Ons® Suite) that supports the full care process from intake to declaration for Dutch healthcare organizations across four verticals: VVT (nursing, care and home care), GHZ (disability care), GGZ (mental healthcare) and HBH (household help). The platform is used daily by 1,900+ healthcare institutions and approximately 400,000 care professionals, with named customers including Carinova, Cosis, Altrecht, Reinaerde, ggz Drenthe, Reinier van Arkel, Savant, Alliade, Yulius and Trajectum.

Name

Nedap Ons®

Legal name

Nedap N.V.

Website

https://nedap-ons.nl

Company type

Public

Operating status

Operating

Headcount range

251–500 employees

Short description

Nedap Ons® is a cloud-based healthcare management SaaS suite from Nedap N.V. serving 1,900+ Dutch healthcare institutions across VVT, GHZ, GGZ and HBH verticals, used by 400,000+ care professionals to manage documentation, logistics, administration and network care.

Ownership category

akta.pro rank

Product category

Healthcare Management Software

NAICS

Health Care and Social Assistance (62)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Patient Intake, Digital Registration & eForms (HLACAEAF)

Keywords

• Healthcare management software
• Electronic health records
• Care logistics platform
• Healthcare SaaS Netherlands
• Integrated care suite

Headquarters

HQ city

Netherlands

HQ country

Netherlands

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription - Pay-per-Use: Monthly subscription based on the number of active clients in care. Customers pay for the number of clients they actively provide care to, with a minimum of €25 per month. This flexible model scales with customer usage and adjusts automatically when client volumes change.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Nedap Ons® develops and sells a cloud-based SaaS healthcare management software suite that supports the entire care process from intake and registration through declaration, covering documentation, care logistics, and administration. The platform is used by over 1,900 healthcare institutions and approximately 400,000 care professionals across VVT (nursing, care, home care), GHZ (disability care), GGZ (mental health), and HBH (household help) sectors in the Netherlands.

Product overview

Nedap Ons® is a comprehensive, modular healthcare software suite supporting the entire care process from intake to declaration. The platform follows a platform-plus-modules architecture with the Ons® Suite as the core product, organized into four main functional areas: Dossiervoering (documentation), Zorglogistiek (care logistics), Administratie (administration), and additional modules including Mobile, Messages, Caren, Nedap Luna, Authorization, and Employee Portal. The suite is used by over 1,900 healthcare organizations and 400,000 care professionals across VVT (nursing, care, home care), GHZ (intellectual disability care), GGZ (mental health), and HBH (home help). Ons® Podium serves as the integration marketplace with over 300 validated third-party integrations. The platform operates on a pay-per-use subscription model starting at €25/month per active client.

Differentiator

Problem solved

Functional benefit

Brands

• Caren: Care coordination application allowing family and informal caregivers to stay informed about care recipient's daily activities
• Nedap Luna
• MediKIT
• Ons Vandaag
• Ons Podium
• Ons API

Products and services

• Ons® Suite Comprehensive software suite supporting the entire care process from intake to declaration, including documentation, care logistics, and administration modules. Used by over 1,900 healthcare organizations and approximately 400,000 care professionals across VVT, GHZ, GGZ, and HBH sectors.
• Ons® Podium Integration marketplace platform for the Ons® Suite, providing validated third-party integrations with HR tools, accounting applications, BI dashboards, and healthcare-specific solutions. Healthcare organizations can discover, request, and activate integrations to extend Ons® Suite functionality.
• Ons® API External API for data exchange between applications and the Ons® Suite, enabling developers to retrieve, update, and synchronize data via approved integrations. Documented at ons-api.nl.
• Caren Patient-facing portal for relatives and informal caregivers to stay informed about the care recipient's daily activities. Provides real-time updates and communication between care professionals and the care recipient's network.
• Nedap Luna Sensor technology for care environments that enables automatic tracking of care activities, medication, meals, and no-shows. Provides plug-and-play implementation for care facilities, with case study demonstrating time savings.
• Ons® Mobiel Mobile application for healthcare professionals to access care documentation and planning while on-location or on-the-go. Supports offline functionality for planning, team, and client data, enabling care delivery in areas without connectivity.
• Ons® Planhulp (Planning Assistant) AI-powered planning assistant that helps healthcare organizations plan faster and smarter by reducing travel time and increasing productive care hours. Uses optimization algorithms to consider staff availability, client preferences, contract hours, and travel times. Provides semi-automatic suggestions while maintaining human control.
• Ons Diensten Service portal for managing subscriptions, agreements, and organizational setup for the Ons® Suite. Supports the Ons® Suite customer onboarding and subscription management processes.

Quantifiable outcome

• Significant time savings in medication, meals & drinks management, and no-shows through Nedap Luna automation (case study: Markenheem)
• +4 more outcomes

Named customers18 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

AI capability8 records

Feature11 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Ons® Podium PartnerscoreTechnology or IntegrationOns® Podium is the integration platform for the Ons® Suite, featuring over 300 validated integrations with third-party software solutions including HR tools, accounting applications, BI dashboards, and healthcare-specific solutions. Partners gain exposure to Nedap's customer base of 1,900+ healthcare institutions.
• Implementation PartnerscoreImplementation/ SI/ Consulting PartnerCertified implementation partners help configure, implement, and optimize the Ons® Suite. They provide advisory, software setup, training, and ongoing support services. Partners specialize by healthcare domain (VVT, GHZ, GGZ, HBH) and organization size.
• EquinixcoreOthersEquinix provides colocation datacenter services in Amsterdam (AM4), Enschede (EN1), and Zwolle (ZW1). All Equinix datacenters meet strict physical access controls, climate control, fire prevention, and power redundancy standards with ISO 27001 certification.
• Previder (Odin Groep)coreOthersPrevider provides colocation datacenter services from PDC2 in Hengelo, Overijssel. Services include carrier-neutral connectivity, with ISO 27001 and NEN 7510 certifications.
• Amazon Web Services (AWS)coreOthersAWS S3 used for document storage (photos, videos) outside Nedap's datacenters. Documents in the Documents tab are stored at AWS. All documents are encrypted with keys managed by Nedap in Equinix and Previder datacenters. EU region data processing with ISO 27001, ISO 27017, ISO 27018, SOC 1, SOC 2 certifications.
• VECOZOcoreTechnology or IntegrationVECOZO handles communication between healthcare chain parties (health insurers, care offices, municipalities) and healthcare providers. Nedap integrates with VECOZO for insurance data verification, COV control, message box, DBC Grouper submission, and Wlz indication verification.
• ReinaerdeminorOthersHealthcare institution for people with intellectual disabilities and non-congenital brain injury in Utrecht province. Implemented Nedap Ons® in 2022, consolidating multiple systems into one shared dossier.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• InterSystems: US-based healthcare data platform vendor (HealthShare, TrakCare) used by European hospitals and national health information networks. Comparable focus on interoperability and integrated care records, and an emerging player in the Dutch market through partnerships.

Broad incumbents

• Visma: Large Nordic software group with healthcare and public sector solutions, including care administration and ERP for care providers. Comparable scale and go-to-market model across Northern Europe, primarily as a broader incumbent.
• Oracle Health (Cerner): Global EHR and population health vendor (formerly Cerner) operating across North America, UK, and parts of Europe. Broad incumbent with deep hospital footprint; not a direct competitor in long-term care, but a strategic threat as care delivery consolidates.
• Epic Systems: World's largest EHR vendor, primarily serving large hospitals and academic medical centers with growing international footprint, including Netherlands. A broad incumbent threat rather than a current direct competitor in VVT/GHZ/HBH, but represents an expanding ceiling on the addressable market.

Direct peers

• PinkRoccade Healthcare: Branch of Dutch IT firm PinkRoccade focused on healthcare solutions, including electronic client dossiers and care administration for Dutch care providers. Directly competes with Nedap Ons® in the Dutch VVT and social care segments.
• CompuGroup Medical: European healthcare IT vendor with physician practice, hospital, and care coordination solutions across multiple countries. Comparable in offering modular SaaS for care providers and competes for pan-European tenders.
• Adapcare: Dutch software provider delivering EHR and case management solutions for youth care, social services, and elderly/disability care. Overlaps directly with Nedap Ons®'s VVT and GHZ verticals in the Netherlands.
• Chipsoft: Leading Dutch EHR vendor whose HiX platform is widely used across Dutch hospitals and increasingly in adjacent care settings. Most direct domestic competitor to Nedap Ons® in the Dutch healthcare IT landscape, serving overlapping customers with care documentation and logistics functionality.
• Cambio Healthcare Systems: Swedish EHR provider (Cambio COSMIC, Cambio WIN) serving hospitals and regional care organizations across Scandinavia and parts of Europe. Comparable business model and customer profile to Nedap Ons®, with similar focus on integrated care documentation.
• Dedalus: One of the largest European healthcare IT vendors, headquartered in Italy, with broad portfolio spanning EHR, care documentation, and regional health information systems. Active in the Netherlands and a credible competitor in multidisciplinary care documentation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/nedap-ons

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nedap Ons®