Neo Insurance Uzbekistan

What Neo Insurance Uzbekistan does

Neo Insurance Uzbekistan (legal entity NEO INSURANCE CORP AJ) is a privately held Uzbek joint-stock insurance company headquartered in Tashkent that positions itself as Uzbekistan's first fully digital insurer. Founded in 2023, the company distributes auto (mandatory OSAGO, full KASKO, monthly mini-KASKO, partial KASKO), travel (international Schengen-compliant and domestic), personal accident (with variants for teachers, students, drivers, athletes, and children), property (homeowners and pets), document protection, job-loss, and corporate lines (DMS voluntary health, OSGOR employer liability, OSGOP passenger carrier liability, XICHO hazardous-production, credit, mortgage, leasing, surety, and advance-payment insurance). Underlying technology is a cloud-based PHP/Laravel web platform with native iOS/Android apps, API integrations to state systems (YTPB road patrol), medical providers, and banking/payment rails (Click, Payme, UzCard, Mastercard, Visa), plus a WebView and agent portal for partners. The operating subsidiary Neo Takaful offers Sharia-compliant products on a separate platform, and the company maintains representation in Mumbai to support travel and international reinsurance partnerships.

The business model is recurring premium collection across roughly seven product families, with subscription/billing cadences ranging from monthly (mini-KASKO starting ~60,000 UZS) to annual and pay-as-you-go for travel. Premium collection grew from 13.36B UZS in 2023 to 77.5B UZS in 2024 to 87.57B UZS in 2025, and 34.9B UZS of claims were paid in 2025 alone (61B+ cumulative over three years). The customer base spans 2.2M+ individual policyholders and corporate clients including Red Bull, Ingo, UNG, Petrotech, Humo, and enterEngineering employees, with named distribution partners spanning banks (AloqaBank, IpotekaBank), travel agencies (Pegas Touristik, Centerum Holidays, Fun&Sun, KAZUNION), payment processors, and 500+ clinics.

Go-to-market is hybrid: digital-first self-service drives 92% of policy issuance without office visits, supported by 100,000+ mobile app downloads, while 50+ physical branches and the NEO Partner agent network (API, WebView, portal) handle touch-requiring segments. Marketing is concentrated on Instagram (~48% of surveyed customer acquisition), online/search (~28%), and Telegram word-of-mouth (~24%). The company carries AAA (106 points) from Uzbekistan's National Agency for Prospective Projects, uzAAA reliability rating, Moody's B3 with Positive outlook, uzA++ from Ahbor Ratings, and (uz)AAA from S&S Ratings, and operates with only 18 employees — an unusually lean headcount reflecting the digital model.

Name

Neo Insurance Uzbekistan

Legal name

NEO INSURANCE CORP AJ

Website

https://neoinsurance.uz

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

11–50 employees

Short description

Neo Insurance Uzbekistan is a privately held, Tashkent-based digital insurance company founded in 2023 that distributes auto, travel, personal accident, health, property, and commercial insurance online and through 50+ branches to individual and corporate customers across Uzbekistan.

Ownership category

akta.pro rank

Product category

Property and Casualty Insurance

NAICS

Insurance Carriers (5241), Direct Property and Casualty Insurance Carriers (524126), Direct Life, Health, and Medical Insurance Carriers (52411), Insurance Carriers and Related Activities (524)

SIC

Insurance Carriers, Nec (6399), Accident & Health Insurance (6321), Fire, Marine & Casualty Insurance (6331), Surety Insurance (6351)

akta.pro primary industry

Personal Auto Insurance (FSAJAMAA)

Keywords

• Digital insurance platform
• Auto insurance products
• Travel medical insurance
• Corporate health insurance
• Online policy issuance

Headquarters

HQ city

Tashkent

HQ country

Uzbekistan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Property and Casualty Insurance: Collection of insurance premiums from auto insurance products including mandatory OSAGO, full KASKO, monthly KASKO, and partial KASKO coverage. Premiums are collected upfront with coverage limits ranging from 30 million to 80+ million UZS.
2. Travel Insurance: International and domestic travel insurance with premiums varying by destination, duration, and coverage amount. Policies cover medical expenses, evacuation, repatriation, travel cancellation, and flight delays.
3. Corporate Health Insurance (DMS): Voluntary medical insurance for organizations covering employee healthcare at 400+ partner clinics and pharmacies across Uzbekistan. Premiums based on coverage tier and employee count.
4. Personal Accident Insurance: Individual and group accident coverage for drivers, students, teachers, athletes, and children. Premiums based on coverage amount and insured period.
5. Business Insurance Products: Commercial insurance including employer liability (OSGOR), carrier liability (OSGOP), manufacturing accidents (XICHO), loan insurance, mortgage insurance, leasing property insurance, and advance payment insurance for businesses.
6. Property Insurance: Home insurance (uy-joy) and pet insurance policies for individual customers. Coverage for damage, theft, and liability incidents.
7. Social Insurance Products: Special insurance products including Mehr Nuri for children with special needs (20% of premium donated to charity) and job loss insurance.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

Neo Insurance Uzbekistan is a digital-first insurance company that underwrites and distributes a broad portfolio of insurance products directly to consumers and businesses through its website, mobile app, and partner network. Its core offerings span mandatory and voluntary auto insurance (OSAGO, full/monthly/partial KASKO), travel insurance, personal accident and specialty accident coverages, health and children's insurance, home and pet insurance, plus corporate lines including DMS (voluntary medical insurance), OSGOR (employer liability), OSGOP (carrier liability), XICHO (hazardous production), credit/mortgage/leasing insurance, and Sharia-compliant Takaful through a separate subsidiary.

Product overview

Neo Insurance Uzbekistan operates as a comprehensive digital insurance platform offering a diverse portfolio of insurance products for both individuals and businesses. The company provides core personal lines including auto insurance (OSAGO mandatory coverage, KASKO full/comprehensive, monthly and partial KASKO options), travel insurance (domestic and international), personal accident insurance with specialized variants for teachers, students, drivers, and sports participants, children's insurance (Neo Kids with charitable Mehr nuri program), property insurance (homeowners), pet insurance, document protection, and job loss coverage. For business clients, the platform offers group medical insurance (DMS), employer liability (OSGOR), passenger transport liability (OSGOP), manufacturing accident insurance (XICHO), credit and loan insurance, auto loan and leasing insurance, property and mortgage insurance, surety insurance, and advance payment insurance. The company also provides Sharia-compliant Takaful insurance through a separate platform. All products are accessible via web platform, mobile application, and partner network with API integration capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• Neo Takaful: Islamic insurance (Takaful) products and services operated through separate platform neotakaful.uz
• NEO Partner
• Neo Kids
• Mehr nuri

Products and services

• OSAGO (Mandatory Auto Liability Insurance) Mandatory third-party liability auto insurance for vehicle owners in Uzbekistan, covering damages to third parties up to 80 million UZS (28M property + 52M health/life). Available as a 12-month policy with unlimited-driver option.
• KASKO (Full Comprehensive Auto Insurance) Comprehensive auto insurance covering accident, theft, natural disaster, and total loss with 100% repair cost coverage at partner auto services and taxi/lease car compensation during repair period.
• Mini-KASKO (Monthly Auto Insurance) Monthly renewable auto insurance starting from approximately 60,000 UZS per month with coverage up to 30 million UZS for damages from traffic accidents registered with road patrol.
• Partial KASKO (Qismli KASKO) Flexible component-based auto insurance allowing customers to select specific vehicle parts (e.g., body, bumper) to insure and pay only for selected coverage.
• International Travel Insurance Travel insurance for trips abroad covering medical expenses, evacuation, repatriation, trip cancellation, baggage, and flight delay; Schengen-compliant policies available with a minimum 30,000 EUR COVID coverage for Austria; free home insurance (up to $10,000) included.
• Domestic Travel Insurance (Uzbekistan) Coverage up to 80 million UZS for medical services at partner clinics across Uzbekistan, including ambulance, hospitalization, medication, and repatriation for travelers within the country.
• Personal Accident Insurance Personal accident insurance for individuals and groups (including teachers, students, drivers, and outbound travelers), covering injuries, disability, and death with compensation up to policy limits.
• Sports Insurance Accident insurance for athletes covering injuries, disability, and death during sports activities and competitions; used by national sports federation teams and individual athletes.
• Children's Insurance (Neo Kids) Children's insurance covering accidents, infectious diseases, and emergency medical assistance. Base package at 50,000 UZS (5M UZS accident + 5M UZS infectious disease); Neo Kids Sport at 100,000 UZS adds sports accident, post-accident surgery, and rehabilitation coverage.
• Mehr Nuri (Children with Special Needs Insurance) Charitable insurance product for children with special needs; 200,000 UZS premium with 20% donated to charity; coverage of 100M UZS injuries, 80M UZS disability, 100M UZS death.
• Home Insurance (Uy-joy sug'urtasi) Home insurance covering damage from flood, fire, earthquake, theft, and neighbor damage up to 115 million UZS; 15-day claim processing; standard 140,000 UZS premium for 115M UZS coverage.
• Pet Insurance Annual pet insurance covering illness, third-party liability, injury, and pet death up to 84 million UZS, with 24/7 veterinary assistance at partner clinics.
• Document Protection Insurance Insurance covering loss, theft, or invalidation of identity documents up to 2.4 million UZS.
• Job Loss Insurance 12-month insurance providing financial protection against involuntary unemployment; coverage amount and premium calculated based on monthly salary.
• Corporate Health Insurance (DMS) Voluntary medical insurance for organizations covering employee healthcare at 500+ partner clinics and pharmacies across Uzbekistan; available in Basic, Comfort, and VIP tiers with customizable programs.
• Employer Liability Insurance (OSGOR) Insurance protecting employees from workplace injuries and occupational diseases; covers employer compensation for work-related accidents and illnesses; available online via Faktura Market platform.
• Passenger Carrier Liability Insurance (OSGOP) Mandatory passenger transport liability insurance covering passenger injuries and property damage up to 44 million UZS (40M health/life + 4M property).
• XICHO (Hazardous Production Facility Insurance) Mandatory insurance for chemical, oil-gas, and nuclear facilities covering technogenic accidents, environmental damage, third-party liability, and business interruption.
• Manufacturing Accident Insurance Insurance for manufacturing businesses covering worker injuries, disability, death, and lost income from industrial accidents.
• Auto Loan Insurance Insurance protecting both borrower and lender against vehicle loss or damage during auto loan tenor.
• Transport Leasing Insurance Insurance covering vehicle damage, loss, or destruction for vehicles under leasing agreements.
• Property Collateral Insurance Insurance protecting pledged property against loss, damage, or depreciation; premium based on property value and risk assessment.
• Mortgage Insurance Insurance protecting property, borrower, and lender against mortgage-related risks.
• Credit Insurance (Borrower Protection) Insurance covering outstanding debt in case of illness, job loss, or disability; protects family from debt burden; may reduce interest rates or extend loan terms.
• Surety Insurance Insurance protecting guarantors from financial losses when principals default on obligations.
• Advance Payment Insurance Insurance protecting buyers against non-delivery, non-performance, or supplier bankruptcy after advance payment.
• Takaful (Islamic Insurance) Sharia-compliant Islamic insurance products and services following Takaful principles, offered through the separate subsidiary platform neotakaful.uz.

Quantifiable outcome

• 92% of policies issued without physical office visit
• +4 more outcomes

Named customers5 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability1 record

Feature4 records

Partnerships

18 partnerships are on record, tiered core and minor.

• AoncoreTechnology or IntegrationInternational insurance broker and risk consulting firm. Logo displayed on partner page indicating partnership for reinsurance or international coverage solutions.
• ClickcoreChannel Partner/ Reseller/ DistributorPopular Uzbekistan payment service. Integrated as payment provider for online insurance purchases and claims payouts.
• AloqaBankcoreChannel Partner/ Reseller/ DistributorUzbekistan bank offering insurance products through its distribution network. Co-marketing and payment integration partnership.
• PaymecoreChannel Partner/ Reseller/ DistributorLeading payment platform in Uzbekistan. Enables insurance premium payments and claims disbursements for Neo Insurance customers.
• proMedcoreTechnology or IntegrationHealthcare provider network and medical services platform. 400+ clinics and pharmacies in the partner network for corporate health insurance (DMS).
• IpotekaBankminorChannel Partner/ Reseller/ DistributorState mortgage bank. Partnership for insurance products related to property, mortgage, and housing loans.
• Pegas TouristikcoreChannel Partner/ Reseller/ DistributorMajor international travel agency. Exclusive partnership for travel insurance distribution. Integrated as preferred insurance provider for tour packages.
• Centerum HolidayscoreChannel Partner/ Reseller/ DistributorLuxury travel agency specializing in premium travel experiences. Partnership for VIP travel insurance products.
• Fun&SunminorChannel Partner/ Reseller/ DistributorTravel company offering budget-friendly travel packages. Travel insurance distribution partnership.
• Easy BookingminorChannel Partner/ Reseller/ DistributorOnline travel booking platform. Insurance products offered alongside travel bookings.
• KAZUNIONminorChannel Partner/ Reseller/ DistributorTravel and tourism company operating in Central Asia. Travel insurance distribution for regional travelers.
• KompasminorChannel Partner/ Reseller/ DistributorTravel agency and tour operator. Partnership for travel insurance distribution.
• Fly KhivaminorChannel Partner/ Reseller/ DistributorUzbekistan-based airline and travel services. Partnership for travel insurance distribution.
• 500+ Partner Clinics and PharmaciescoreTechnology or IntegrationHealthcare provider network including hospitals, clinics, and pharmacies across Uzbekistan for corporate health insurance (DMS) product. Includes Red Bull, Ingo, UNG, Petrotech, Humo, and enterEngineering as corporate clients with employee health coverage.
• 40+ International PartnerscoreTechnology or IntegrationGlobal network of international partners for travel insurance, reinsurance, and international coverage solutions. Part of global insurance ecosystem.
• 20EriellminorChannel Partner/ Reseller/ DistributorPartner logo displayed on website partner page. Nature of partnership not specifically detailed.
• enterEngineeringminorChannel Partner/ Reseller/ DistributorIT company and corporate client. Partnership for employee health insurance and technology collaboration.
• HumominorChannel Partner/ Reseller/ DistributorInsurance company and payment provider. Logo displayed indicating partnership relationship.

Scale indicators16 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Lemonade: Digital-first multi-line insurance carrier using a mobile app and AI-driven underwriting to issue policies and process claims without human brokers. Closely comparable in distribution model and self-serve product ethos, though operating in US/European markets.
• ZhongAn Online P&C Insurance: China's pioneering online insurance carrier offering auto, health, accident, and travel products via app and ecosystem partnerships. Comparable digital-first carrier model with broad product portfolio and partner-driven distribution.
• Root Insurance: US mobile-first auto insurer using telematics-based underwriting. Directly comparable in emphasizing digital distribution and mobile app-based policy management, particularly relevant for NEO's core auto (OSAGO/KASKO) franchise.
• Acko General Insurance: India's leading digital-native insurer offering auto, health, travel and personal accident insurance through mobile-first channels. Highly comparable as a direct insurer in an emerging market using similar product line-up and digital distribution.

Emerging players

• Hippo Insurance: US digital-first home insurance carrier using technology to simplify purchase and claims. Comparable in digital-first product ethos and broad portfolio approach, though concentrated in property rather than auto.
• Policybazaar: India's leading insurance marketplace and aggregator enabling online comparison and purchase of insurance products. Comparable in digital distribution of multi-carrier insurance in an emerging market, though operates as aggregator rather than carrier.
• Inshur: Digital commercial auto insurance provider offering mobile-first underwriting for taxi, gig, and fleet operators. Comparable in mobile-first underwriting and API-driven distribution for commercial vehicle insurance.

Broad incumbents

• Aon: Global insurance and reinsurance broker and risk consultancy listed as NEO's international partner. Comparable as a counterparty in reinsurance and risk advisory, and as a broad incumbent shaping the global insurance ecosystem NEO plugs into.
• Uzbekinvest National Insurance Company: Uzbekistan's state-affiliated national insurance carrier offering broad personal and commercial lines including mandatory OSAGO. Comparable as the dominant incumbent against which NEO is competing for share in the same Uzbek market.

Regional players

• Direct Asia: Asia-focused direct-to-consumer online insurance provider offering auto and personal lines. Comparable digital distribution model applied to Asian markets, providing a regional benchmark for NEO's geographic ambitions beyond Uzbekistan.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/neoinsurance.uz
• LinkedInlinkedin.com/company/neo-insurance-uzbekistan
• Instagraminstagram.com/neoinsurance.uz

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Neo Insurance Uzbekistan