What NetAI Inc. does

NetAI Inc. is a Palo Alto- and San Jose-based AIOps software company founded in 2023 that applies Graph Neural Networks (GNNs) to network operations and observability. The platform is purpose-built to deliver deterministic root-cause analysis across complex, multi-vendor network estates, ingesting live telemetry to build a continuous graph model of the network's topology, devices, and dependencies. Its flagship product, NetAI GraphIQ, runs the GNN-based AIOps engine; NetAI Core provides a vendor-agnostic network management system layer; and NetAI EdgeView handles edge diagnostics.

The company sells a SaaS subscription to Tier 1 telecom operators, service providers, and large enterprise networks, with pricing structured per device (free for 1-10 devices, $5.99 per device per month for 11-200 devices, and custom enterprise pricing above 200 devices). References to 78.78% MTTR reduction, 99.7% accuracy, and 40% operational time savings are used to position the product against incumbent NMS and AIOps tools. The go-to-market leverages ecosystem partnerships (Google Cloud, NVIDIA Inception) and hyperscaler distribution (AWS Marketplace), and the company has been publicly featured at MWC Barcelona 2026. NetAI employs approximately 26 people and has named MasOrange as a referenced customer.

Name

NetAI Inc.

Legal name

NetAI Inc.

Website

https://netai.ai

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

NetAI Inc. provides a Graph Neural Network-based AIOps platform that delivers deterministic root-cause analysis for network operations, serving Tier 1 telecom operators, service providers, and large enterprise networks via subscription-based monitoring and remediation products.

Ownership category

akta.pro rank

Product category

Network Management and AIOps

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Network Analytics, AIOps & Root-Cause Correlation (HDAFAGAM)

akta.pro secondary industry

Network Observability, Assurance & Closed-Loop Operations (Telemetry, AIOps) (HDAIAIAJ)

Keywords

• Network management systems
• AIOps platform
• Root cause analysis
• Graph neural networks
• Network observability

Headquarters

HQ city

San Jose

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. NetAI Core Subscription: Vendor-agnostic Network Management System with tiered per-device pricing. Free tier for 1-10 devices, then $5.99/device/month for 11-200 devices, with custom pricing for 201+ devices.
2. NetAI GraphIQ: GNN-powered AIOps engine with advanced analytics including deterministic root cause analysis, predictive anomaly detection, and automated remediation. Premium tier above Core with contact sales for pricing.
3. NetAI EdgeView: Edge diagnostics and self-service troubleshooting platform for field teams and end users. Part of the product family with contact sales for pricing.
4. AWS Marketplace Deployment: Cloud deployment option via AWS Marketplace with AMI deployment, auto-scaling, and 14-day free trial.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels3 records

Core offering

NetAI Inc. builds and sells an AIOps platform powered by Graph Neural Networks (GNNs) that converts live network topology and telemetry into a deterministic root cause analysis (RCA) chain for multi-vendor, multi-layer enterprise and service provider networks. The platform identifies root cause and blast radius simultaneously, correlates events across protocol layers, and supports closed-loop remediation through ITSM integrations. The offering is delivered as three packaged products (GraphIQ, Core, EdgeView) sold primarily via subscription.

Product overview

NetAI Inc. offers a three-product platform architecture built on Graph Neural Networks (GNNs) for deterministic network root cause analysis and AIOps. The portfolio consists of: (1) NetAI Core — a vendor-agnostic Network Management System providing unified monitoring, automated topology discovery, alerting, and ITSM integrations, serving as the entry-level product with per-device pricing and the foundation for the platform; (2) NetAI GraphIQ — the flagship GNN-powered AIOps engine that adds deterministic root cause analysis, multi-protocol causal correlation, predictive anomaly detection, and automated closed-loop remediation on top of Core; and (3) NetAI EdgeView — an edge diagnostics and self-service troubleshooting add-on that reduces support call volume and extends visibility to field teams and end users. All three products share the same core platform, deploy on-prem, cloud, or hybrid, and customers can upgrade from Core to GraphIQ seamlessly without changing deployment.

Differentiator

Problem solved

Functional benefit

Brands

• NetAI GraphIQ: Flagship GNN-powered AIOps engine for deterministic root cause analysis, multi-protocol causal correlation, predictive anomaly detection, and automated remediation workflows.
• NetAI Core
• NetAI EdgeView

Products and services

• NetAI GraphIQ Flagship AIOps engine built on Graph Neural Networks that delivers deterministic root cause analysis, multi-protocol causal correlation, predictive anomaly detection, and automated closed-loop remediation for enterprise and service provider network operations teams.
• NetAI Core Vendor-agnostic Network Management System providing unified monitoring, alerting, automated multi-layer topology discovery, configuration management with rollback, and ITSM integrations. Designed as the on-ramp to GNN-powered AI, with seamless upgrade to GraphIQ on the same data and deployment.
• NetAI EdgeView Edge diagnostics and self-service troubleshooting platform for field teams and end users that delivers instant edge diagnostics, reduces support call volume by 50% or more, and extends real-time network visibility to the network edge.

Quantifiable outcome

• MTTR reduced from 60-180 minutes (LLM) to 5-15 minutes (GNN) for fiber cut scenarios
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability5 records

Feature8 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Google CloudcoreStrategic or Co-development Partner · 1 March 2026NetAI is part of Google Cloud's Autonomous Network Operations initiative, delivering graph-native, deterministic intelligence for telecom operators at scale. The partnership combines Google Cloud infrastructure (Cloud Spanner Graph, Vertex AI, BigQuery) with NetAI's GNNs for deterministic, topology-grounded root cause analysis. Demonstrated at MWC Barcelona 2026.
• NVIDIA InceptionminorGTM or Marketing PartnerNVIDIA Inception Program membership for cutting-edge AI startups. Provides access to NVIDIA resources, technology, and ecosystem support for AI companies.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Itential: Itential provides network automation and orchestration with multi-vendor configuration management and closed-loop remediation workflows. Directly comparable to NetAI's automation and remediation capabilities and integration with ITSM platforms, targeting the same enterprise network operations buyer.
• Catchpoint: Catchpoint offers network and application performance monitoring with synthetic monitoring, BGP visibility, and root cause analysis. Like NetAI, Catchpoint targets large enterprises and service providers needing deterministic, multi-layer network observability, with comparable go-to-market emphasis on Tier 1 operators and global network footprints.
• Selector AI: Selector AI provides an AIOps platform using ML for event correlation and root cause analysis across network, application, and cloud infrastructure. Closest direct peer in the AIOps-for-networking category with similar AI-driven RCA positioning, although NetAI differentiates via its GNN architecture versus Selector's broader ML approach.
• Kentik: Kentik provides network observability and AIOps for service providers and enterprises, focused on traffic analysis, DDoS detection, and root cause diagnosis. Highly comparable to NetAI in target customer (Tier 1 operators, large enterprises) and core problem space (network visibility and incident diagnosis), though Kentik's analytics are more flow-data-centric versus NetAI's GNN topology-grounded approach.
• LogicMonitor: LogicMonitor is an infrastructure monitoring and AIOps platform for hybrid and multi-cloud environments with automated topology and alerting. Comparable to NetAI Core in vendor-agnostic monitoring and alerting for enterprise IT, with overlapping target buyer (mid-market and enterprise IT operations teams).

Broad incumbents

• Splunk (Cisco): Splunk (now part of Cisco) offers log analytics, observability, and IT service intelligence with machine-learning-driven incident correlation. Overlaps with NetAI in enterprise IT AIOps and event correlation use cases but operates at much broader scale and as part of Cisco's portfolio.
• Datadog: Datadog provides cloud monitoring, network performance monitoring, and AIOps as part of a unified observability platform. A broad incumbent with significant overlap in network monitoring and alerting for enterprise and cloud customers, though its core strengths are application/infrastructure rather than network topology-grounded RCA.
• ServiceNow: ServiceNow's ITOM and AIOps products (including Hyperautomation, Event Management, and ITSM integrations) provide incident correlation, root cause analysis, and remediation workflows. Highly relevant competitor at the workflow layer; ServiceNow is also a NetAI integration partner, reflecting the dual threat-and-channel dynamic.
• Juniper Networks (Mist AI): Juniper Mist AI delivers AI-driven WLAN, wired, and SD-WAN operations with automated root cause analysis inside Juniper's networking portfolio. A broad incumbent with overlapping AI-for-network-ops positioning but tied to Juniper's own hardware ecosystem, unlike NetAI's vendor-agnostic stance.
• Cisco (ThousandEyes): Cisco ThousandEyes offers network and application observability across the internet and enterprise WAN, integrated into Cisco's broader networking portfolio. A broad incumbent competitor with overlapping capabilities (topology visibility, RCA) but as part of a much wider vendor suite rather than a focused network AIOps product.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/netai-ai

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NetAI Inc.