Newcastle West End Food Bank

Name

Newcastle West End Food Bank

Legal name

Newcastle Foodbank

Website

https://newcastlewestend.foodbank.org.uk

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Anti-Poverty and Food Bank Services

NAICS

Community Food Services (62421), Community Food Services (624210), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300)

akta.pro primary industry

Food Assistance & Food Banks (BPAGAEAA)

akta.pro secondary industries

Food Assistance & Nutrition Relief (Emergency Feeding) (BPAGAAAD), Food Assistance & Safety Nets (In-Kind, Vouchers, Cash Transfers) (BPADAJAA), Bulk Food Buying Clubs & Cooperative Bulk Programs (CRAHAMAM)

Keywords

• Emergency food relief
• Food poverty services
• Welfare advice programs
• Community pantry access
• Anti-poverty charity

Headquarters

HQ city

Newcastle upon Tyne

HQ country

United Kingdom

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Others

Revenue model

1. Financial Donations and Grants: The organization receives financial support from individual donors, corporate partners, and grant-making bodies including The National Lottery Community Fund. Donations are made via the Enthuse fundraising platform, bank transfer, standing order, or legacy bequests. Gift Aid reclaim adds 25p per £1 donated by UK taxpayers.
2. Food Donations: Public donations of food items collected at supermarket collection points and during food drives. These donations are sorted at the warehouse and packed into food parcels for distribution to clients.
3. Corporate Partnerships: Organizations partner with the foodbank through corporate volunteering, team-building days at the warehouse, food collection points at workplaces, equipment sponsorship, and financial support. These partnerships provide both volunteer labour and donations.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Newcastle West End Food Bank (trading as Newcastle Foodbank) provides emergency food parcels to individuals and families in Newcastle upon Tyne experiencing food poverty, distributed through seven physical hubs across the city. The charity supplements this with the Pathways Out of Hunger welfare programme offering advice on benefits, debt, employment, and housing; a network of membership-based Community Pantries providing affordable food access in deprived neighbourhoods; and the Food Newcastle sustainable food network. All services are offered free of charge to recipients holding a valid referral voucher.

Product overview

Newcastle Foodbank operates as a unified anti-poverty charity offering emergency food relief and welfare support services. The core offering consists of the emergency foodbank service (providing food parcels through seven distribution hubs), supplemented by the Pathways Out of Hunger welfare programme that addresses underlying causes of food insecurity through advice on benefits, debt, and housing. The organisation also runs Newcastle Community Pantry (membership-based affordable food access), Food Newcastle (a sustainable food network initiative), and NUFC Fans Foodbank (a football fan fundraising initiative). These services work together to provide emergency support, long-term welfare assistance, and community food access across Newcastle.

Differentiator

Problem solved

Functional benefit

Brands

• Newcastle Community Pantry: Membership-based co-operative providing dignified, affordable shopping experience with added access to welfare support in socially disadvantaged neighbourhoods
• Food Newcastle
• NUFC Fans Foodbank
• Pathways Out of Hunger

Products and services

• Newcastle Foodbank (Emergency Food Parcels)
• Pathways Out of Hunger (Welfare Services)

Quantifiable outcome

• Provided 25,500+ food parcels in 2023-2024
• +2 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

17 partnerships are on record, tiered core, major and minor.

• The Trussell TrustcoreStrategic or Co-development PartnerNewcastle Foodbank is part of the Trussell foodbank network, working within their framework and standards. The Trussell Trust provides support, resources, and a national infrastructure for foodbanks across the UK.
• Newcastle City CouncilcoreStrategic or Co-development PartnerLocal government partner providing support, referrals, and collaboration on anti-poverty initiatives. Citizens Advice Newcastle, which works with the council, also issues food vouchers.
• Newcastle UnitedcoreGTM or Marketing PartnerPremier League football club partner. The NUFC Fans Foodbank, a group of volunteers and fans, raises funds at home games and is part of the Fans Supporting Foodbank network.
• NUFC TrustcoreStrategic or Co-development PartnerOfficial charity foundation of Newcastle United, working in partnership on community initiatives.
• Newcastle United FoundationcoreStrategic or Co-development PartnerFoundation associated with the football club supporting community outreach and charitable activities.
• TescocoreChannel Partner/ Reseller/ DistributorMajor supermarket chain hosting food donation collection points at multiple locations including Tesco Extra Kingston Park, Tesco Extra North Shields, and numerous Tesco Express stores across Newcastle.
• WaitrosemajorChannel Partner/ Reseller/ DistributorSupermarket chain hosting food donation collection points at Ponteland and Jesmond stores.
• Sainsbury'smajorChannel Partner/ Reseller/ DistributorSupermarket chain hosting food donation collection points at Throckley, Chapel House, and Denton Burn locations.
• ASDAmajorChannel Partner/ Reseller/ DistributorSupermarket chain hosting food donation collection points at Gosforth, Byker, Benwell, and Wallsend superstores.
• MorrisonsmajorChannel Partner/ Reseller/ DistributorSupermarket chain hosting food donation collection points at Great Park, Killingworth, Cowgate, and West Denton stores.
• LidlminorChannel Partner/ Reseller/ DistributorSupermarket chain hosting food donation collection points at Lemington and Slatyford stores.
• Fans Supporting FoodbankscoreStrategic or Co-development PartnerNational network of football fans supporting foodbanks across the UK, established in 2015 by Liverpool and Everton supporters. The NUFC Fans Foodbank is part of this network.
• Food NewcastlecoreStrategic or Co-development PartnerIndependent network of food-related organisations hosted by Newcastle Foodbank, working towards a more equitable, sustainable food culture. Part of the Sustainable Food Places network.
• North East Child Poverty CommissionmajorStrategic or Co-development PartnerCoalition partner in campaigning for free school meals expansion. Newcastle Foodbank leads a coalition of foodbanks, trade unions, and anti-poverty organisations calling for policy change.
• Citizens Advice NewcastlecoreChannel Partner/ Reseller/ DistributorReferral partner that can issue foodbank vouchers to clients. Provides free, confidential, independent advice and is part of the referral network.
• ElmnetminorOthersTechnology partner providing website and digital services support.
• Castle Peak GroupminorOthersExecutive search firm exclusively retained to manage the Treasurer (Trustee) recruitment appointment.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Feeding Britain: UK anti-poverty charity working on food insecurity, holiday hunger, and welfare reform. Comparable for its combined approach of emergency food provision and systemic/policy advocacy.
• City Harvest: London food surplus redistribution charity delivering rescued food to over 200 frontline organisations. Comparable for its food-redistribution logistics model, supermarket partnerships, and donor-funded charity status.
• FareShare: The UK's largest food redistribution charity, redistributing surplus food to a network of charities and community groups. Comparable as a UK food-poverty organisation with a similar combination of logistics, corporate partnerships, and donor-funded operations.
• The Trussell Trust: The national umbrella network of foodbanks of which Newcastle Foodbank is a member. Directly comparable as it operates the same emergency food parcel model, voucher-based referral system, and parcel standards across the UK.
• Southwark Foodbank: London foodbank within the Trussell Trust network providing emergency food parcels via voucher-based referral. Comparable in operating model, scale, and charity status to Newcastle Foodbank.
• The Felix Project: London-based food surplus redistribution charity delivering food to charities, schools, and foodbanks. Comparable as a charity-led food redistribution operation with supermarket and corporate partnerships.
• Hackney Foodbank: Independent London foodbank within the Trussell Trust network. Directly comparable as a similarly sized local foodbank operating emergency food parcel distribution via multiple hubs and a volunteer-led model.
• FoodCycle: UK charity that combines surplus food with community volunteers to serve free community meals. Comparable for its focus on food poverty, volunteer-driven model, and community-based delivery model.

Emerging players

• Magic Breakfast: UK charity providing free school breakfasts to children facing food insecurity. Comparable as a complementary food-poverty organisation with a narrower school-based focus and similar donor-funded charity model.

Broad incumbents

• Independent Food Aid Network (IFAN): Umbrella network of independent food aid providers operating outside the Trussell Trust. Comparable as a UK food-bank network serving a similar beneficiary base, though operating at a national rather than city level.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/NCLFoodbank
• Facebookfacebook.com/NCLFoodbank
• Instagraminstagram.com/westendfoodbank
• LinkedInlinkedin.com/company/newcastle-west-end-food-bank

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Newcastle West End Food Bank