Nova Araca

What Nova Araca does

Prefeitura Municipal de Nova Araçá is a municipal government entity serving the population of Nova Araçá, a small municipality in Rio Grande do Sul, Brazil. The administration delivers essential public services across eight secretariats: Cabinet of the Mayor, Administration and Finance, Agriculture and Environment, Social Assistance, Education and Culture, Industry/Commerce/Sports/Tourism, Public Works, and Health. Its service portfolio spans primary healthcare through the Centro de Saúde, municipal education across multiple schools (EMEI Favinho de Mel I/II, EMEI Caminhos do Saber, EMEF Olavo Bilac, EEEM Luiz Isaías Zucchetti), social assistance programs, environmental licensing, municipal solid waste collection, food safety inspection (SIM), and civil documentation services including identity card issuance.

The municipality operates a digital services platform built on Cittatec infrastructure, providing a self-service Autoatendimento portal for online tax bill generation (IPTU), business licensing (Alvará), municipal service tax (ISS), property transfer tax (ITBI), and electronic invoicing (NFS-e). The Portal da Transparência publishes procurement data and government accounts in compliance with the Lei de Acesso à Informação. The administration maintains integrations with state and federal systems including FEPAM (environmental licensing), SUSAF/RS (food safety certification), Nota Fiscal Gaúcha/SEFAZ-RS (tax invoicing), e-Social (HR/fiscal), IPERGS (public servant retirement), and PNCP/LICITACON (procurement). Tax and fee payments are processed through multiple financial institutions: Banrisul, Caixa Econômica Federal, Bradesco, Sicoob, and Sicredi.

Revenue is generated through statutory municipal taxation: IPTU (property tax with single-payment 10% discount or installment options), ISS (services tax at 5% for banking, 2% for civil construction, 3% for other services), ITBI (property transfer tax), Alvará business licensing fees, and participation in the Nota Fiscal Gaúcha state invoice program. As a public administrative entity, Nova Araçá does not report commercial revenue or operate under traditional private-sector ownership structures; it is governed by an elected mayor under municipal law and supervised by state and federal authorities.

Name

Nova Araca

Legal name

Prefeitura Municipal de Nova Araçá

Website

https://novaaraca.rs.gov.br

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Short description

Nova Araçá is a municipal government in Rio Grande do Sul, Brazil, delivering public services (healthcare, education, taxation, environmental licensing, social assistance) to local residents and businesses through a Cittatec-powered digital portal and physical offices.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Public Administration (92), Executive, Legislative, and Other General Government Support (921), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (926150)

akta.pro industry

PRIMARYBPAIACAD

Municipal Tax & Revenue Administration (Local)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIAMAK

Environmental Permitting & Impact Assessment (EIA/NEPA)

Business & Public Services/Public Sector & Government Administration/Environmental Protection & Natural Resources Administration

Keywords

• Municipal government services
• Public administration
• Digital citizen services
• Tax collection services
• Environmental licensing

Headquarters

HQ city

Nova Araçá

HQ country

Brazil

HQ region

Latin America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. IPTU (Property Tax): Annual municipal property tax collected from real estate owners in Nova Araçá, payable in installments or single payment with discount
2. ISSQN (Service Tax): Municipal services tax levied on service providers at differentiated rates: 5% for banking services, 2% for civil construction, 3% for other services. Collected from companies and autonomous professionals
3. ITBI (Property Transfer Tax): Tax on real estate transfers, processed through the Cittatec municipal system
4. Alvará Fees: Business operating license fees including Location and Operation permits. MEI exempt from first-year fee, standard fees apply thereafter
5. Nota Fiscal Gaúcha Program: State invoice lottery program where taxpayers can request NFS-e to generate credits for social programs

Pricing tiers

Distribution channels6 records

Marketing channels8 records

Core offering

Nova Araçá is a municipal government entity (Prefeitura Municipal de Nova Araçá) that delivers public administration services to residents and businesses of Nova Araçá, Rio Grande do Sul, Brazil. Core offerings include digital self-service tax bill generation and payment (IPTU, ISS, ITBI), business licensing (Alvará), environmental licensing, waste collection, primary healthcare, municipal education, social assistance, and citizen documentation services. The municipality operates a Cittatec-powered Autoatendimento portal and a Portal da Transparência for public accountability.

Product overview

Nova Araçá operates as a municipal government offering a unified platform of public administration services through its digital portal. The service portfolio centers on the Cittatec-powered Autoatendimento system which provides citizen self-service for tax payments, business licensing, and permits, complemented by transparency (Portal da Transparência), citizen information (SIC), and ombudsman (Ouvidoria) services. Core municipal services span environmental licensing, waste management, agricultural inspection (SIM), primary healthcare, and civil documentation. The government maintains integrations with state and federal systems including FEPAM for environmental permits, Nota Fiscal Gaúcha for fiscal compliance, e-Social for HR management, and IPERGS for public servant retirement, with payments processed through multiple financial institutions (Banrisul, Caixa, Bradesco, Sicoob, Sicredi).

Differentiator

Problem solved

Functional benefit

Products and services

• Portal da Transparência Government transparency portal providing public access to municipal spending, budgets, procurement, permits, environmental licenses, and official decrees for civic oversight.
• SIC - Serviço de Informações ao Cidadão Citizen information service enabling formal requests for public information not available on the municipal website, with a 20-day response timeline (extendable by 10 days) in compliance with Lei de Acesso à Informação.
• Ouvidoria Municipal Municipal ombudsman service for receiving and processing citizen complaints, suggestions, and petitions regarding public services, with a 15-day response time.
• Autoatendimento Municipal Self-service portal for issuing tax bills (IPTU), business licenses (Alvará), property transfer tax (ITBI), municipal service invoices (NFS-e), debt inquiries, and permit issuance without visiting city hall.
• Coleta de Lixo e Resíduos Urban and rural waste collection services including organic waste, solid waste, bulky items, electronic waste, construction debris, and tree pruning with scheduled pickups and environmental compliance.
• Licenciamento Ambiental Environmental licensing for agricultural activities (poultry, cattle, swine), agro-industries, urban businesses, vegetation interventions, and natural resource management with FEPAM coordination.
• Serviço de Inspeção Municipal (SIM) Municipal inspection service for animal-origin products ensuring sanitary quality, with SIM certification seal and SUSAF/RS preparation for statewide product sales.
• Carteira de Identidade (RG) Identity card issuance service at the municipal library with fee exemptions for first issuance and seniors over 65 (exempt from the R$ 86.66 state fee).
• Carteira Digital de Trabalho Digital work permit service providing CTPS Digital access, FAQs, and step-by-step guides for electronic work documentation.
• Centro de Saúde (UBS) Primary healthcare center providing general medicine, gynecology/obstetrics, cardiology, laboratory exams, and emergency ambulance services for municipal residents.
• Certidões e Alvarás Negative debt certificates (Certidão Negativa de Débitos) and business location/operation permits (Alvará) with ISS tax rates of 5% for banking, 2% for construction, and 3% for other services.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

Feature2 records

Partnerships

Six partnerships are on record, tiered minor and core.

• Festa na Colônia - CascaminorStrategic or Co-development Partner · 17 July 2026Regional traditional festival in Evangelista district of Casca municipality. Nova Araçá administration receives official invitation and participates in cultural exchange between municipalities.
• CittateccoreTechnology or IntegrationTechnology partner providing the official diary system (Diário Oficial), citizen service portal (Autoatendimento), and other digital municipal services platform for Nova Araçá municipality.
• TCE-RS (Tribunal de Contas do Estado do Rio Grande do Sul)coreOthersState audit court providing oversight of municipal accounts and public procurement. LicitaCon platform used for publishing and monitoring public bids.
• SUSAF/RS (Sistema Unificado Estadual de Sanidade Agroindustrial Familiar)coreOthersState system being integrated to allow local agro-industries to commercialize products across all Rio Grande do Sul territory.
• FEPAM (Fundação Estadual de Proteção Ambiental)coreOthersState environmental foundation for vegetation intervention permits in Mata Atlântica biome. Municipality has no delegation agreement, so interventions are sent directly to FEPAM.
• Nota Fiscal Gaúcha / Sefaz-RSminorOthersState program where taxpayers request NFS-e to generate credits supporting social programs and municipal revenue.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• TOTVS: TOTVS (including Datasul) provides enterprise ERP systems widely used by Brazilian public sector entities including municipalities for tax, HR, and procurement. Comparable in delivering back-office technology infrastructure that supports municipal government operations, though at much greater scale and breadth than Nova Araçá's Cittatec deployment.
• GOVBR: GOVBR provides government-specific software solutions for Brazilian municipalities including tax management, transparency, procurement, and human resources modules. Closely comparable to Nova Araçá's operating model in delivering integrated public administration platforms across multiple municipalities in similar geographies.
• IPM Sistemas: IPM Sistemas is a Brazilian government technology vendor serving hundreds of municipalities with tax administration, education, health, and procurement systems across multiple states. Directly comparable to Nova Araçá's Cittatec deployment in functional scope and target customer base of small-to-medium Brazilian municipalities.
• Softplan: Softplan provides public sector technology solutions including municipal management systems with broad presence in Brazilian government procurement. Comparable to Nova Araçá's operating environment in serving public administration workflows and citizen-facing digital services.
• Betha Sistemas: Betha Sistemas develops management software for Brazilian public administration, serving municipalities with accounting, tax, education, health, and procurement solutions. Comparable in providing the integrated municipal ERP components used in Nova Araçá's Cittatec-styled stack.

Others

• Cittatec: Cittatec is the core technology vendor providing Nova Araçá's official diary, citizen self-service portal, SIC, Ouvidoria, supplier management, and NFS-e modules. Included as an enabler/supplier rather than competitor, but functionally adjacent given that Cittatec's deployments drive the bulk of Nova Araçá's digital service operations.

Regional players

• Prefeitura de Casca: Prefeitura de Casca is a neighboring municipality in Rio Grande do Sul with which Nova Araçá regularly engages (Festa na Colônia partnership). Comparable as a small RS municipal administration of similar size providing the same set of public services to a similar rural population base.
• Prefeitura de Nova Prata: Nova Prata is a neighboring municipality in Rio Grande do Sul with similar regional economic characteristics around agriculture and agro-industry. Comparable as a regional municipal government peer of similar operational scale and service delivery scope.
• Prefeitura de Veranópolis: Veranópolis is a nearby Serra Gaúcha municipality in Rio Grande do Sul with similar small-municipal profile. Comparable as a regional peer providing similar public services (health, education, tax, licensing) to a small population base in the same state regulatory environment.

Emerging players

• e-Governe Sistemas: e-Governe is a Brazilian government technology vendor focused on e-government platforms for municipalities, offering transparency portals and citizen services with similar functional overlap to Nova Araçá's Cittatec-powered channels in a comparable customer segment of small Brazilian municipalities.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/nova-araca

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nova Araca