Općina Novo Sarajevo / Municipality Novo Sarajevo

What Općina Novo Sarajevo / Municipality Novo Sarajevo does

Općina Novo Sarajevo is a local government municipality within the Canton of Sarajevo in the Federation of Bosnia and Herzegovina, administering public services, local governance, and community development for the Novo Sarajevo district of the city. The municipality operates under a Municipal Council (Općinsko vijeće) led by Municipal Mayor (Općinska načelnica) Benjamina Karić, with a 33-employee administration headquartered at Zmaja od Bosne 55, Sarajevo. It serves approximately 67,244 registered voters (per the 2024 Local Elections), delivering services through a physical counter hall, neighborhood-level Mjesne zajednice offices, mobile teams for electoral and outreach purposes, and a set of online portals, achieving a 41% voter turnout (27,572 citizens voting by 19:00) in the 2024 elections.

The municipality's service platform comprises the eVijece electronic council system for online council participation, an eRegistration portal for administrative submissions, a Questions and Initiatives portal for civic engagement, a GIS platform powered by ArcGIS Hub for civil protection and spatial data, and the JU Internacionalni centar igre, kulture, umjetnosti i mladih (ICIKUM) cultural and youth institution. It also operates a Business Directory (Privrednici) cataloging local SMEs supported through the Active Employment Policy and Self-Employment Incentive Program, and participates in EU-funded regional programmes including the UNDP-implemented ReLOaD2 (participatory democracy and civil society engagement) and the Interreg IPA ADRION SmartMobAir smart-mobility pilot. Core technology is explicitly characterized in source data as "Not applicable - government municipal entity" — these are standalone municipal service platforms rather than an integrated product suite.

Revenue is not commercially generated; the municipality operates on an annual budget funded through local taxes, fees, and transfers from higher levels of government, with no commercial pricing model applicable. Strategic funding flows derive from the European Union (ReLOaD2), UNDP (implementation), the Sarajevo Canton Ministry of Culture and Sports (joint capital projects including the KM 5.7+ million Grbavica Stadium South Stand reconstruction with FK Željezničar), the Federal Ministry for Veterans and Disabled Issues (KM 143,104 Central Monument co-financing), and various cantonal construction institutes. Customer segments span all citizens (primary), young people (Strategy for Youth 2022-2027), local entrepreneurs and SMEs (Active Employment Policy), and civil society organizations (ReLOaD2 grant recipients).

Name

Općina Novo Sarajevo / Municipality Novo Sarajevo

Legal name

Općina Novo Sarajevo

Website

https://novosarajevo.ba

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Općina Novo Sarajevo is a local government municipality in Sarajevo, Bosnia and Herzegovina, administering public services, local governance, and community programs for approximately 67,244 residents through a 33-employee administration led by Mayor Benjamina Karić.

Ownership category

akta.pro rank

Headquarters

HQ city

Sarajevo

HQ country

Bosnia & Herzegovina

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Municipal Budget: The municipality operates on an annual municipal budget funded primarily through local taxes, fees, and transfers from higher levels of government. The budget supports all municipal operations, services, and capital projects.

Distribution channels4 records

Marketing channels5 records

Core offering

Općina Novo Sarajevo is a local government municipality that delivers public administration services, civic participation mechanisms, local infrastructure development, and community programs to the residents of Novo Sarajevo. Its core offerings include digital municipal service portals (eVijece, eRegistration, Questions and Initiatives), public procurement and budget transparency, and support for local businesses, youth, and civil society through targeted programs and EU-funded partnerships.

Product overview

Općina Novo Sarajevo operates a municipal government website (novosarajevo.ba) that serves as a digital portal for local governance and citizen services. The digital offerings include the eVijece (electronic council) system for online participation in municipal council sessions, an eRegistration system (ereg.novosarajevo.ba), a Questions and Initiatives portal (pitanja-inicijative.novosarajevo.ba), a GIS platform for civil protection (ArcGIS Hub), a budget transparency portal, and public procurement/jobs/opportunities listings. These are standalone municipal service platforms rather than an integrated product suite. The municipality also supports local businesses through a business directory under its Active Employment Policy program and participates in regional smart mobility initiatives such as SMARTMOBAIR.

Differentiator

Problem solved

Functional benefit

Products and services

• eVijece (Electronic Council System) A digital municipal council system that enables online access to council session materials and broadcasts for citizens of Novo Sarajevo.
• eRegistration Portal An electronic registration portal that allows citizens to manage administrative processes and submissions with the Novo Sarajevo municipality.
• Questions and Initiatives Portal A digital portal that enables citizens to submit questions and civic initiatives to the municipal government of Novo Sarajevo.
• GIS Platform (ArcGIS Hub) A geographic information system platform powered by ArcGIS Hub used for civil protection, emergency management, and spatial data visualization by the municipality.
• ReLOaD2 Programme (Regional Local Democracy) A UNDP-implemented EU-funded regional programme that strengthens participatory democracy and civil society engagement in Novo Sarajevo, including youth dialogue mechanisms and civil society project funding.
• SMARTMOBAIR (Smart Mobility Pilot) A smart mobility project under the Interreg IPA ADRION Programme that promotes intelligent transport systems to reduce traffic congestion and air pollution, with a pilot action in Novo Sarajevo focusing on micro-mobility e-vehicles.
• Business Directory (Privrednici) A directory of local businesses supported through the municipality's Active Employment Policy and Self-Employment Incentive Program, showcasing companies across sectors including IT, food, translation, real estate, and creative industries.

Quantifiable outcome

• 67,244 registered voters served through municipal electoral administration
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered flagship, core and minor.

• Interreg IPA ADRION ProgrammeflagshipStrategic or Co-development Partner · 1 October 2024SmartMobAir project under Interreg IPA ADRION 2021-2027 aims to promote smart mobility solutions to reduce traffic congestion and air pollution. Općina Novo Sarajevo is one of 6 selected pilot territories, implementing micromobility e-vehicle monitoring with 16 partners across the Adriatic-Ionian region.
• United Nations Development Programme (UNDP)coreImplementation/ SI/ Consulting Partner · 1 January 2021UNDP implements the ReLOaD2 program in partnership with municipalities, providing technical assistance, capacity building, and grant administration support for civil society and youth engagement initiatives.
• Ministry of Culture and Sports of Sarajevo CantonflagshipStrategic or Co-development PartnerJointly funds and oversees major infrastructure projects including the South Stand reconstruction of Grbavica Stadium. Additional KM 1 million secured for unforeseen works on the KM 5.7+ million project.
• Zavod za izgradnju Kantona Sarajevo (Sarajevo Canton Construction Institute)flagshipImplementation/ SI/ Consulting PartnerTechnical implementing partner for infrastructure projects, responsible for project management and coordination of the Grbavica Stadium South Stand reconstruction.
• FK ŽeljezničarflagshipStrategic or Co-development PartnerFootball club partner in stadium reconstruction project, contributing to UEFA standard compliance and ensuring stadium facilities meet modern requirements for approximately 5,000 fans.
• JU Internacionalni centar igre, kulture, umjetnosti i mladih Novo Sarajevo (ICI KUM)coreStrategic or Co-development PartnerMunicipal institution hosting cultural events, youth programs, and the documentary film premiere 'Sons of the Death Service' and 'Seagull' theater performances.
• TestOpsminorChannel Partner/ Reseller/ DistributorIT software testing services business supported through the Active Employment Policy and Self-Employment Support Program.
• Various Supported EntrepreneursminorChannel Partner/ Reseller/ DistributorSmall businesses supported through the municipality's self-employment incentive program, including bakeries, translation agencies, food processing, real estate services, restaurants, marketing firms, crafts, fashion brands, and beauty services.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Grad Mostar: Major Herzegovina city with municipal governance, citizen engagement, and EU-aligned program participation analogous to Novo Sarajevo, but operating in a different entity (with its own cantonal structure) and a non-overlapping territory.
• Grad Banja Luka: Largest city in Republika Srpska entity with parallel municipal governance, infrastructure delivery, and citizen service functions, but operating under a different entity-level administration and therefore not in the same funding or competition territory.

Direct peers

• Općina Vogošća: Adjacent Sarajevo Canton municipality of similar suburban character with identical statutory powers over local governance, planning, and citizen services. Comparable mandate and funding structure.
• Općina Ilidža: Sarajevo Canton municipality with the same municipal mandate including local economic development, infrastructure delivery, and citizen engagement programs funded through canton, federation, and EU sources.
• Općina Stari Grad Sarajevo: Historic-center Sarajevo Canton municipality with identical legal mandate, council structure, and capital-project delivery role. Directly comparable on mandate, scale band, and canton-level funding flows.
• Općina Novi Grad Sarajevo: Largest Sarajevo Canton municipality with the same executive-legislative municipal structure, similar EU/UNDP program participation, and comparable urban citizen service responsibilities. Closest peer by mandate and operating model.
• Općina Centar Sarajevo: Neighboring municipality within Sarajevo Canton performing the identical set of local governance, citizen services, and capital-project functions for an adjacent urban population. Most directly comparable peer given shared canton, scale, and statutory mandate.

Broad incumbents

• Grad Sarajevo (City of Sarajevo): The overarching City of Sarajevo administration operating one administrative tier above the municipal level with broader portfolio authority over the constituent Općine including Novo Sarajevo. Functions overlap on planning, infrastructure, and citizen services but at greater scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@opcinanovosarajevo8806
• Facebookfacebook.com/opcina.novo.sarajevo.ba
• Instagraminstagram.com/opcinanovosarajevo
• LinkedInlinkedin.com/company/op%C4%87ina-novo-sarajevo-municipality-novo-sarajevo

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Općina Novo Sarajevo / Municipality Novo Sarajevo