Novotel Phnom Penh BKK 1

What Novotel Phnom Penh BKK 1 does

Novotel Phnom Penh BKK 1 is a 4-star, 254-room managed hotel property operated under the Novotel brand of Accor, headquartered in the Boeung Keng Kang 1 business district of Phnom Penh, Cambodia. The property offers eight room categories ranging from 27 sqm Superior Rooms to 45 sqm Executive Suites, alongside five dining venues (Makila Restaurant serving Basque/Mediterranean cuisine, Above Eleven rooftop bar with Peruvian-Japanese Nikkei cuisine, Kaixo Lobby Bar, Rosemary Pool Bar, and Executive Lounge), meetings and events facilities anchored by the 272 sqm Square Ballroom and four modular meeting rooms, and wellness amenities including Bodia Spa, a 24-hour fitness center, outdoor pool, and Calm Corner meditation space. The hotel operates a Sustainable Stays program with Green Key certification, Building Management System (BMS), LED lighting, and ONiON electric tuk-tuk guest transport.

The business model is multi-revenue-stream: room revenue from 254 keys across Superior, Deluxe, Executive, and Suite categories (priced from $79 nett to $300+ per table for events); F&B revenue from five distinct venues; meetings and events revenue (up to 250 delegates); wellness services revenue from Bodia Spa and fitness; and ancillary revenue enhanced by the Accor ALL loyalty program (80+ million members) and Accor Plus membership tiers. Distribution is omnichannel: direct via all.accor.com and the hotel's own multilingual website, corporate sales team, MICE/event sales team, the ALL loyalty platform, and online travel agencies including Trip.com (recognized as Outstanding Hotel Chain Partner 2025).

Customer segments are diversified across business travelers, leisure tourists, families, corporate event planners, and long-stay guests, with dedicated packages for each (9-to-9 Weekend Getaway, Family Fun Offer, Culture Getaway, Wedding packages, Long-Stay with monthly F&B credits). The hotel targets both domestic Cambodian and international inbound visitors, including Chinese travelers (via Chinese Friendly Hotel and China Ready & Accredited certifications). As a managed property under Accor, the entity does not have separate disclosed financials, headcount, or independent funding; it operates within Accor's global infrastructure and brand standards (Brand Audit Result 2025 passed).

Name

Novotel Phnom Penh BKK 1

Legal name

Novotel Phnom Penh BKK 1

Website

https://novotelphnompenhbkk1.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Novotel Phnom Penh BKK 1 is a 254-room, 4-star managed hotel under Accor's Novotel brand in Phnom Penh's BKK1 business district, serving business, leisure, and family travelers with five dining venues, flexible event spaces, and wellness facilities, distributed through Accor's ALL loyalty platform and OTA partnerships.

Ownership category

akta.pro rank

Product category

Hotel Accommodation

NAICS

Hotels (except Casino Hotels) and Motels (721110)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Large-Scale Headquarters Convention Hotels (THAGALAH)

Keywords

• Hotel accommodation
• Meetings and events
• Food and beverage
• Wellness spa services
• Hospitality services

Headquarters

HQ city

Phnom Penh

HQ country

Cambodia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Room Revenue: The primary revenue stream from 254 guest rooms and suites across various categories (Superior, Deluxe, Executive) and the Executive Suite. Revenue is generated through nightly rates, advance booking discounts, and length-of-stay packages. Peak pricing during high-demand periods and special events.
2. Food & Beverage: Revenue from five dining venues: Makila Restaurant (Basque/French/Spanish cuisine), Above Eleven rooftop bar (Peruvian-Japanese), Kaixo Lobby Bar, Rosemary Pool Bar, and Executive Lounge. Includes à la carte dining, buffets, room service, and event catering.
3. Meetings & Events: Revenue from event spaces including The Square Ballroom (272 sqm, up to 250 delegates) and four meeting rooms. Services include venue hire, catering, audiovisual equipment, and dedicated event planning for corporate meetings, weddings, and social events.
4. Wellness Services: Revenue from Bodia Spa treatments, fitness center access, swimming pool, and wellness packages. Includes spa treatments, massage services, and health-focused dining options at Rosemary Pool Bar.
5. Loyalty Program & Partnerships: Revenue enhanced through Accor's ALL loyalty program which drives repeat bookings and premium upgrades. Partnership with Accor Plus offers exclusive member discounts, and ALL Meeting Planner program rewards corporate event bookings.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Novotel Phnom Penh BKK 1 is a 4-star hotel operating 254 guest rooms and suites across eight categories, complemented by five dining venues, flexible meeting and event spaces (up to 250 delegates), and wellness facilities including a spa, fitness center, outdoor pool, and meditation area. The hotel sells accommodation, food and beverage, meetings/events, and wellness services to leisure travelers, business travelers, families, and corporate event planners in Phnom Penh, Cambodia.

Product overview

Novotel Phnom Penh BKK 1 is a 4-star hotel in Phnom Penh, Cambodia, part of the Accor group, offering 254 guest rooms and suites across multiple categories. The product portfolio includes room accommodation (Superior Rooms in King/Twin variants with City or River View, Deluxe King, Executive Rooms King/Twin, and Executive Suite King River View), five dining venues (Makila Restaurant for Basque/Mediterranean cuisine, Above Eleven Peruvian-Japanese rooftop bar, Kaixo Lobby Bar, Rosemary Pool Bar, and Executive Lounge), flexible meetings and events spaces (The Square Ballroom at 272 sqm, four combined Meeting Rooms ABCD at 168 sqm, and individual Meeting Rooms A–D), and wellness facilities (Bodia Spa, In Balance fitness center, outdoor swimming pool, and Calm Corner wellness space). The hotel also operates a Sustainable Stays program and participates in the ALL (Accor Live Limitless) loyalty program.

Differentiator

Problem solved

Functional benefit

Brands

• Above Eleven: Peruvian-Japanese rooftop restaurant and bar located on the 28th floor of the hotel
• Makila Restaurant
• Kaixo Lobby Bar
• Rosemary Pool Bar
• Executive Lounge
• Bodia Spa
• In Balance by Novotel
• The Square Ballroom
• ONiON Electric Tuk-tuk

Products and services

• Superior Room King 27 sqm open-plan room with 1 king bed, 55-inch SMART TV, free Wi-Fi, sofa bed, city views, and connecting rooms option (up to 54 sqm combined). Located on floors 6-19. Targeted at business and leisure travelers seeking modern mid-scale accommodation.
• Superior Room Twin 27 sqm room with 2 single beds, spacious workstation, 55-inch SMART TV, and city views with abundant natural light. Located on floors 6-19. Targeted at business travelers, friends, and small groups sharing accommodation.
• Superior Room King with River View 27 sqm room with king bed and floor-to-ceiling windows offering Mekong River views. Connecting rooms available up to 54 sqm. Located on floors 6-19. Targeted at leisure travelers and couples seeking scenic river views.
• Superior Room Twin with City View 27 sqm room with 2 single beds and sweeping panoramic city views of Phnom Penh's skyline. Located on floors 6-19. Targeted at travelers who want unobstructed urban views.
• Deluxe Room King 34 sqm corner room with king bed, panoramic Phnom Penh skyline views, rain shower, and 55-inch SMART TV. Corner location offering river/city views. Targeted at guests seeking premium space and views.
• Executive Room King 27 sqm open-plan room with king bed, espresso machine, exclusive Executive Lounge access, and river/city views from high floors (20th-25th). Targeted at premium business travelers and executives.
• Executive Room Twin 27 sqm room with 2 single beds, Executive Lounge access, espresso machine, connects with Suite King for up to 75 sqm total space. Targeted at premium business travelers sharing accommodation.
• Executive Suite King, River View 45 sqm suite with king bed and single sofa bed, Mekong River views, separate living area with sofa and second TV, bathtub, espresso machine, and VIP amenities. Located on high floors (20th-25th) with Executive Lounge access. Targeted at premium guests and VIP travelers.
• Above Eleven Rooftop Bar Peruvian-Japanese Nikkei rooftop restaurant and bar on the 28th floor, offering bold flavors, signature cocktails (Pisco Sour), live music, and panoramic views of Boeung Keng Kang 1, Independence Monument, and the Mekong River. Open 17:00-01:00. Targeted at hotel guests and local diners seeking elevated nightlife and dining.
• Makila Restaurant Signature restaurant featuring Basque, French, and Spanish cuisine with live show cooking. Serves international breakfast buffet (6:30-10:00), business lunch (11:30-14:00), à la carte dinner (18:00-22:00), plus Thursday and Sunday seafood buffets. Partners with local suppliers La Plantation (spices) and La Ferme de Bassac (pork and beef). Targeted at hotel guests and local diners.
• Kaixo Lobby Bar Social hub lobby bar open daily 6:30 am to 10:00 pm, serving quick bites, tea, coffee, draft beer, mocktails, and Basque-inspired cocktails including signature creations. Transforms from daytime café to evening bar. Targeted at hotel guests for casual meetings and relaxation.
• Rosemary Pool Bar Poolside wellness bar on the 5th floor serving thirst-quenching beverages, healthy smoothies, and nutritious detox dishes. Open daily 11:00 am to 6:00 pm. Menu crafted under culinary expert and nutritionist supervision. Targeted at wellness-focused guests and pool users.
• Executive Lounge Exclusive lounge for Executive Floor guests on the 20th floor offering daily breakfast, afternoon tea (2:00-4:00 pm), evening cocktails (5:30-7:30 pm), unlimited high-speed internet, and panoramic city and Mekong River views. Open daily 11 am to 8:00 pm. Targeted at Executive Floor and Suite guests.
• The Square Ballroom 272 sqm ballroom with 5-metre ceiling height accommodating up to 250 delegates (theatre), 180 banquet guests, or 350 cocktail reception. Features a 145 sqm pre-function hall, LED screen, and technical support. Configurable into nine different setups. Targeted at corporate event planners, wedding organizers, and large conferences.
• Meeting Rooms ABCD Combined 168 sqm meeting space with folding panel doors for flexible group configurations. Accommodates up to 100 delegates (theatre/banquet), 75 (classroom), or 40 (U-shape). Equipped with state-of-the-art audio-visual technology and technical support. Targeted at mid-size corporate meetings and training sessions.
• Meeting Room A 57 sqm meeting room with private outdoor balcony, natural light, and capacity for up to 25 (theatre), 30 (banquet), or 20 (classroom). Equipped with audio-visual technology, screen, projector, and stationery. Targeted at small corporate meetings and breakout sessions.
• Meeting Room B 27 sqm flexible meeting space accommodating up to 15 delegates (theatre) or 10 guests (banquet/classroom/U-shape/V-shape). Can be combined with Meeting Room A. Equipped with audio-visual technology. Targeted at small meetings and breakout sessions.
• Meeting Room C 27 sqm flexible meeting space with floor-to-ceiling windows and river/city views. Accommodates up to 15 delegates (theatre) or 10 guests (banquet/classroom/U-shape/V-shape). Can be combined with Meeting Room D. Targeted at small meetings with scenic views.
• Meeting Room D 57 sqm meeting room with private outdoor balcony, natural light, and capacity for up to 20 (classroom), 25 (theatre), or 30 (banquet). Equipped with latest audio-visual technology. Targeted at small-to-medium corporate meetings.
• Bodia Spa On-site spa offering fine aromatic treatments with natural Cambodian herbs. Features 3 double rooms (for couples), 3 single rooms, and 1 VIP room. Open daily 10:00 am to 11:00 pm. Located near the pool and fitness area. Targeted at hotel guests and walk-in local customers seeking wellness treatments.
• In Balance by Novotel (Fitness Area) State-of-the-art gym with cardio and weight training equipment, stretching mats for yoga, fresh towels, and chilled water. Open 24 hours. Targeted at hotel guests seeking fitness amenities during their stay.
• Swimming Pool Outdoor fresh water swimming pool on the 5th floor overlooking the city of Phnom Penh. Open daily 6:00 am to 8:00 pm. Targeted at hotel guests and families seeking recreation.
• Calm Corner Wellness floor relaxation area with seating or swing with hammock, meditation zone, and fresh air breeze. Available to guests booking rooms with access to the wellness floor. Targeted at wellness-focused guests seeking meditation and relaxation.
• Privately Yours Wedding Package Exclusive weekend wedding package from USD 300 nett per table (10 persons) including 50% off food tasting, customizable private dining menu, complimentary LED screen, and event space with flexible setup options. Targeted at couples planning wedding receptions and social celebrations.

Quantifiable outcome

• Up to 25% savings with advance booking rates
• +4 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Eight partnerships are on record, tiered core, minor and strategic.

• Chef Franklin PardabecoreStrategic or Co-development PartnerChef Franklin Pardabe, formerly of La Mar (world's top 50 restaurants) and Four Seasons Hotel Doha, leads the Above Eleven culinary program. His expertise in Peruvian-Japanese Nikkei cuisine, developed under renowned chef Gastón Acurio, creates a unique dining destination at the hotel's rooftop venue.
• Gastón Acurio (La Mar Restaurant)minorStrategic or Co-development PartnerChef Pardabe's career trajectory through Gastón Acurio's restaurant group (La Mar) brings international culinary pedigree to the hotel's rooftop dining concept.
• La Plantation (Spice Supplier)coreOthersLocal Cambodian supplier providing high-quality spices for Makila Restaurant's Basque-inspired cuisine, supporting the restaurant's commitment to authentic flavors.
• La Ferme de Bassac (Meat Supplier)coreOthersLocal Cambodian farm supplying high-quality pork and beef to Makila Restaurant, ensuring fresh, locally-sourced protein for the dining venue.
• Calm (Wellness App)strategicTechnology or IntegrationPartnership with Calm meditation and wellness app provides guests with digital tools for relaxation, meditation, and better sleep. Available through Calm mini app in rooms and wellness programming.
• Bodia SpacoreStrategic or Co-development PartnerLocally renowned Bodia spa operates within the hotel offering aromatic spa treatments with natural Cambodian herbs. Features 3 double rooms, 3 single rooms, and 1 VIP treatment room.
• Trip.comcoreChannel Partner/ Reseller/ DistributorMajor online travel agency partnership recognized with Outstanding Hotel Chain Partner Award 2025 for exceptional booking performance and guest service delivery.
• Accor PluscoreChannel Partner/ Reseller/ DistributorRegional membership program distributing exclusive hotel offers including the RED HOT ROOM 50% discount to members across Asia Pacific.

Scale indicators6 records

Recent moves12 records

Expansion highlights12 records

Direct peers

• Rosewood Phnom Penh: Luxury international hotel in Phnom Penh targeting upscale business and leisure guests. Comparable rooms/F&B/MICE offering at the high end of the Phnom Penh competitive set.
• InterContinental Phnom Penh: International luxury/upscale hotel in Phnom Penh offering rooms, F&B venues, and event facilities. Competes for the same premium business, leisure, and MICE demand in the Cambodian capital.
• Hyatt Regency Phnom Penh: International full-service hotel in Phnom Penh with comparable rooms, F&B, and meetings product targeting the same business and leisure travelers as Novotel Phnom Penh BKK 1.
• Raffles Hotel Le Royal: Accor-operated historic luxury hotel in central Phnom Penh. Same parent group, same city, overlapping luxury/business and MICE customer base, directly competing for high-end transient and group bookings.
• Sofitel Phnom Penh Phokeethra: Accor-operated luxury hotel in Phnom Penh with extensive MICE facilities and multiple F&B venues. Directly comparable as an Accor-brand international hotel competing for the same business, leisure, and event demand in Phnom Penh.
• Courtyard by Marriott Phnom Penh: Marriott-affiliated select-service hotel in Phnom Penh targeting similar mid-scale business and leisure segments. Closest tier-comparable competitor within the Phnom Penh international-brand set.
• Le Méridien Phnom Penh: Marriott-affiliated upscale hotel in Phnom Penh offering full-service rooms, dining, and event facilities. Directly comparable international-brand competitor for business and leisure travelers.
• Hilton Phnom Penh: International full-service hotel in Phnom Penh with rooms, F&B, and meetings. Overlapping target market of corporate, leisure, and event customers in the same city.

Regional players

• Anantara Angkor Resort: Minor Hotels-operated upscale resort in Siem Reap. Compares as a regional Cambodia-based international-brand resort targeting inbound leisure demand, although geographically distinct from Phnom Penh.

Broad incumbents

• Novotel Bangkok Sukhumvit: Sibling Novotel property under Accor in Bangkok. Comparable brand standards, F&B/menu approach, and MICE positioning, providing a benchmark for Novotel system economics in a more mature Southeast Asia market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/novotelphnompenh

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Novotel Phnom Penh BKK 1