NORTHWEST PROFESSIONAL SERVICES INC.

What NORTHWEST PROFESSIONAL SERVICES INC. does

RestoreWell (formerly Northwest Professional Services Inc.) is a privately held restoration and specialty cleaning services provider operating in Northwest Washington since 1974. Headquartered in Lynden, WA, the company serves residential property owners and commercial businesses across Whatcom and Skagit County through direct field service delivery. Its service portfolio spans 24/7 emergency restoration (water damage mitigation, fire and smoke cleanup, sewage backup, storm damage, mold remediation), biohazard and trauma cleanup (crime scene and hoarding), specialty interior cleaning (carpet, duct, tile, upholstery, hard floor, air quality), exterior services (pressure washing, roof/gutter cleaning, window washing, holiday lighting installation), and plumbing services delivered via tiered plans (Basic $99, Standard $199, Premium $299).

The business operates as a traditional local services company with a labor-intensive, on-site delivery model. Technology footprint is minimal: the company uses Jobber as its customer portal for scheduling and work requests, maintains a marketing website (restorepnw.com) with quote-request functionality, and operates social media profiles on Facebook, Instagram, LinkedIn, and Google. No proprietary software, no AI/ML components, and no disclosed integrations or API infrastructure were identified. The company employs licensed and insured field technicians dispatched on a quote-based, per-job pricing model, with financing options offered for restoration jobs.

Revenue mechanics are project-based for restoration/cleaning and subscription-like for plumbing service plans. Customer acquisition relies on direct response marketing (website forms, phone/SMS, 24/7 emergency dispatch), local SEO/content marketing via blog, and social proof through Google reviews and testimonials. In 2025, new leadership rebranded the company to RestoreWell, signaling a strategic emphasis on expanded service offerings, innovation, and customer care while maintaining the 50+ year legacy brand. No institutional investment, parent company, or external funding has been disclosed.

Name

NORTHWEST PROFESSIONAL SERVICES INC.

Legal name

RestoreWell

Website

https://npsclean.com

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

11–50 employees

Short description

RestoreWell (formerly Northwest Professional Services Inc.) is a Lynden, WA-based restoration and specialty cleaning services company serving residential and commercial customers across Whatcom and Skagit County in Northwest Washington since 1974. It offers 24/7 emergency restoration, biohazard cleanup, and cleaning services.

Ownership category

akta.pro rank

Product category

Property Restoration and Cleaning Services

NAICS

Remediation Services (562910), Repair and Maintenance (811), Remediation and Other Waste Management Services (5629)

SIC

Services-Miscellaneous Repair Services (7600), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)

akta.pro secondary industries

Smoke, Soot & Odor Remediation (HSAPAOAD), Emergency Sewer Line Backup & Cleanup (HSAOAMAC), Insurance Claims Estimation, Documentation & Managed Repair (HSAPAOAL)

Keywords

• Restoration services
• Water damage cleanup
• Fire damage restoration
• Mold remediation
• Specialty cleaning

Headquarters

HQ city

Lynden

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Restoration and Cleaning Services: One-time service fees for restoration (water damage, fire damage, mold remediation, biohazard cleanup, sewage backup, storm damage) and specialty cleaning services (carpet, duct, tile, upholstery, exterior cleaning). Services are priced per job with financing options available for customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

RestoreWell delivers on-site restoration and cleaning services for residential and commercial properties in Northwest Washington, with 24/7 emergency response. Core offerings include water damage mitigation and restoration, fire and smoke cleanup, sewage backup cleanup, storm damage restoration, mold remediation, biohazard and trauma cleanup, specialty interior cleaning (carpet, rug, tile and grout, upholstery, hard floors, duct and dryer vent, air quality), and exterior services (pressure washing, roof and gutter cleaning, window cleaning, holiday lighting), supplemented by plumbing service plans.

Product overview

RestoreWell (formerly Northwest Professional Services Inc.) offers a unified portfolio of restoration and cleaning services for residential and commercial properties in Northwest Washington. The core offering centers on 24/7 emergency restoration services including water damage mitigation/restoration, fire and smoke cleanup, sewage backup cleanup, storm damage restoration, and mold remediation. This is complemented by specialized biohazard and trauma cleanup services, a comprehensive specialty cleaning division (carpet, rug, upholstery, tile & grout, hard floor, duct & dryer vent cleaning, air quality), exterior cleaning services (pressure washing, roof & gutter cleaning, window cleaning, holiday lighting), and plumbing services. All services are delivered by licensed and insured technicians with over 50 years of local experience.

Differentiator

Problem solved

Functional benefit

Products and services

• Restoration Services 24/7 emergency support covering water damage mitigation and restoration, fire and smoke damage cleanup, sewage backup cleanup, storm damage restoration, and mold remediation for residential and commercial properties in Whatcom and Skagit County.
• Biohazard and Trauma Cleanup Discreet, compassionate cleanup for crime and trauma scenes and hoarding and biohazard situations, handled with confidentiality for residential and commercial clients.
• Specialty Cleaning Interior cleaning services including carpet and rug cleaning, tile and grout cleaning, upholstery and furniture cleaning, hard floor care, duct and dryer vent cleaning, and air quality and odor treatment for homes and businesses.
• Exterior Services Exterior property care including pressure washing, roof and gutter cleaning, window cleaning, and professional holiday lighting installation for residential and commercial properties.
• Plumbing Services Plumbing services featuring fast response time, licensed and insured technicians, upfront pricing, and 24/7 emergency availability, structured through tiered plans (Basic $99, Standard $199, Premium $299).

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• BELFOR Property Restoration: BELFOR is a global leader in property restoration and disaster recovery, serving commercial and residential customers with fire, water, and storm damage services. RestoreWell competes for similar emergency restoration jobs at a smaller, more local scale.
• ServPro Industries: ServPro is the largest national franchise network for water, fire, and mold restoration, with thousands of franchise locations. RestoreWell competes in the same restoration category against ServPro's regional franchisees, particularly for insurance-driven restoration work.

Direct peers

• PuroClean: PuroClean is a national franchise system providing water, fire, mold, and biohazard restoration services for residential and commercial properties. RestoreWell's biohazard/trauma cleanup and water/fire restoration offerings overlap directly with PuroClean's franchise services.
• Rainbow International Restoration: Rainbow International is a Neighborly company franchise network providing water, fire, and mold restoration along with carpet and upholstery cleaning. RestoreWell offers the same restoration-plus-cleaning combination and targets the same residential insurance-funded customers.
• Paul Davis Restoration: Paul Davis operates a North American franchise network offering water, fire, and mold damage restoration along with remodeling services. RestoreWell offers a nearly identical service portfolio (restoration + specialty cleaning + remodeling-adjacent services) and competes in the same homeowner insurance-funded market.
• 1-800 WATER DAMAGE: 1-800 WATER DAMAGE is a franchise network focused exclusively on water damage restoration, mitigation, and mold remediation. RestoreWell's core restoration services (water mitigation, mold, fire/smoke) compete with this franchise in the same homeowner insurance-funded market.

Emerging players

• Roto-Rooter: Roto-Rooter is a national plumbing and drain cleaning service that overlaps with RestoreWell's plumbing and sewage backup cleanup offerings. The overlap is partial — Roto-Rooter specializes in plumbing while RestoreWell offers it alongside restoration — but they compete for the same emergency plumbing/drain customers.
• Stanley Steemer: Stanley Steemer is a national carpet, upholstery, and tile cleaning franchise with overlapping specialty cleaning services. RestoreWell's specialty cleaning division competes with Stanley Steemer in the residential deep-clean segment.
• COIT Cleaning & Restoration Services: COIT offers carpet, upholstery, drapery, and tile cleaning with restoration services. RestoreWell's specialty cleaning division overlaps with COIT's residential cleaning offerings, though COIT lacks RestoreWell's full emergency restoration scope.

Regional players

• Mr. Restore (local restoration contractor): Local and regional restoration contractors in the Pacific Northwest — non-franchised, locally owned firms similar to RestoreWell — are direct competitive peers in the Whatcom and Skagit County market, often competing for the same insurance-referred work and emergency restoration leads.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/NPSclean
• LinkedInlinkedin.com/company/northwest-professional-services-inc.
• Instagraminstagram.com/restorewellpnw

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NORTHWEST PROFESSIONAL SERVICES INC.