What Ops-Factor does

Ops Factor B.V. is a Dutch specialist in ergonomic operator environments for 24/7 mission-critical operations, headquartered in Zwolle, Netherlands. The company designs, builds, and integrates complete control rooms and remote control desks (RCDs) used by operators in process industry, ports, logistics, maritime, energy utilities, heavy construction equipment, and simulator environments. Each deployment combines custom ergonomic furniture, biodynamic lighting, videowalls, signal distribution, KVM extension and switching, networking, and control interfaces into a single plug-and-play system, validated through in-house Factory Acceptance Tests and Site Acceptance Tests before on-site commissioning.

The company's portfolio spans two hardware product lines (Control Rooms and Remote Control Desks) and four service pillars (System Integration, Consultancy & Ergonomics, Service & Maintenance under 24/7 SLAs, and OPS Academy training). It sells via direct enterprise field sales on a quote-based, multi-year contract model, with a demo room in Zwolle serving as a regional showroom. Notable proprietary assets include TerminalQuest TQ®, a trademarked interactive serious game used to help client teams define their automation and collaboration vision, and an internal Custom Configuration Tool for rapid prototyping of remote control desks. Ops Factor operates as a spin-off of Metagro and a member of the Dubbeldam Industries group, drawing on 30+ years of combined expertise and an integrated design-engineering-production chain.

Named enterprise customers include Siemens (global OEM supplier of Remote Control Desks), Liebherr (crane automation RCDs), Danone (high-care food production control room), James Hardie (multi-site European KVM and AV roll-out), Sonelgaz (three videowalls in Algeria), Ghana National Electricity Distribution Authority (national grid videowall integrated with Hitachi Energy SCADA), and Seafar (autonomous shipping remote tele-operator desk). Additional reference logos include Shell, BP, Rabobank, Vopak, and Yokogawa. The company is privately held, with no external institutional investment disclosed, and is run by Managing Director Paul Schiphorst, Sales & Business Development lead Age Jellema, and Technical Director Elio Rodriguez.

Name

Ops-Factor

Legal name

Ops Factor B.V.

Website

https://ops-factor.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

Ops Factor B.V. designs and integrates ergonomic control rooms and remote operator desks for 24/7 mission-critical operations across process industry, ports, maritime, energy, and heavy machinery OEMs, combining ergonomic furniture, AV/IT systems, and proprietary training tools into plug-and-play deployments.

Ownership category

akta.pro rank

Product category

Control Room & Operator Environment Solutions

NAICS

Instruments and Related Products Manufacturing for Measuring, Displaying, and Controlling Industrial Process Variables (334513), Automatic Environmental Control Manufacturing for Residential, Commercial, and Appliance Use (334512), Other Measuring and Controlling Device Manufacturing (334519), Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Electronic and Precision Equipment Repair and Maintenance (81121)

SIC

Industrial Instruments For Measurement, Display, And Control (3823), Measuring & Controlling Devices, Nec (3829), Services-Computer Integrated Systems Design (7373), Auto Controls For Regulating Residential & Comml Environments (3822), Construction Machinery & Equip (3531)

akta.pro primary industry

Control Room HMI/Visualization, Alarm & Event Management (EUADAEAJ)

akta.pro secondary industries

Control Room, Human Factors & Operator Support Systems (HMI, Alarms, Procedures) (EUAKADAK), Ergonomics & Musculoskeletal Risk Assessments (EUAHAGAH), Industrial Edge Control & IIoT Gateways (Edge PLCs, Data Acquisition, MQTT/OPC UA) (IMAGABAI)

Keywords

• Control room solutions
• Ergonomic operator environments
• Remote control desks
• Mission-critical operations
• AV and IT integration

Headquarters

HQ city

Zwolle

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Control Room Solutions: Design, build and integrate complete operator environments including ergonomic furniture, lighting, and videowalls for 24/7 control room operations. Revenue generated from complete turnkey control room projects.
2. Remote Control Desks: Custom-designed operator workstations for cranes, ships, and simulators. Revenue from design, engineering, manufacturing and delivery of ergonomic remote control desks with plug-and-play installation.
3. System Integration: Integration of AV and IT components including videowalls, KVM systems, networks and control interfaces. Professional services for configuration, testing and commissioning of integrated systems.
4. Service & Maintenance Contracts: 24/7 support services through Service Level Agreements (SLAs) with remote monitoring, preventive maintenance, and on-site interventions. Parts management and repair services for system continuity.
5. Ops Academy Training: Training programs, e-learning modules and practical training for operators, technicians and engineers through the OPS Academy online learning platform. Includes design tools, operator training modules, technical documentation and customer-specific portals.
6. Consultancy & Ergonomics: Advisory services for organizations renewing, optimizing or validating control rooms and operator environments. Includes ergonomic analysis, human factors assessment, design validation and TerminalQuest TQ workshops.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels7 records

Core offering

Ops-Factor designs, builds and integrates complete ergonomic operator environments for 24/7 mission-critical operations. The company delivers turnkey control rooms and remote control desks combining ergonomic furniture, videowalls, AV/IT integration, KVM systems, biodynamic lighting and control interfaces, supported by consultancy, system integration, 24/7 service-level-agreement maintenance, and the OPS Academy training platform.

Product overview

Ops Factor offers a unified portfolio of control room and remote operator environment solutions, centered on two core product lines: Control Rooms and Remote Control Desks (RCD). These are supported by four service pillars: System Integration (AV & IT integration with partners like Datapath, G&D, Black Box, and Leyard), Consultancy & Ergonomics (human factors analysis and design validation), Service & Maintenance (24/7 SLA-based support), and OPS Academy (operator training platform). A notable proprietary tool is TerminalQuest TQ®, an interactive serious game for organizational visioning. The complete offering spans from ergonomic furniture and videowalls to plug-and-play desks and training, delivered as fully integrated, tested systems.

Differentiator

Problem solved

Functional benefit

Brands

• TerminalQuest TQ®: An interactive serious game developed by Ops Factor that enables teams to explore their vision on automation and collaboration, resulting in a concrete action plan for organizational development.
• Ops Academy

Products and services

• Control Rooms
• Remote Control Desks (RCD)
• System Integration
• Consultancy & Ergonomics
• Service & Maintenance
• OPS Academy

Quantifiable outcome

• Operators experience reduced fatigue and improved concentration through ergonomic optimization
• +3 more outcomes

Named customers12 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and flagship.

• DatapathcoreTechnology or IntegrationTechnology partner for video wall controllers and KVM switching solutions. Ops Factor works brand-independently and builds solutions around proven partners like Datapath for signal distribution and system control in mission-critical environments.
• G&D (Guntermann & Drunck)coreTechnology or IntegrationTechnology partner for KVM (keyboard-video-mouse) extension and switching solutions. Integrated into Ops Factor's control room solutions for reliable operator system access.
• Black BoxcoreTechnology or IntegrationTechnology partner for AV/IT infrastructure solutions including signal distribution and networking components used in integrated control room deployments.
• LeyardcoreTechnology or IntegrationTechnology partner for display solutions and videowall hardware. Provides display technology for control room video wall installations.
• MetagroflagshipStrategic or Co-development PartnerParent company and specialist partner providing 30+ years of expertise in control room design. Ops Factor is a dedicated spin-off of Metagro, combining technology and craftsmanship in operator environments. Also provides mobile control rooms through partnership for challenging environments like offshore operations.
• Dubbeldam IndustriesflagshipStrategic or Co-development PartnerParent company group that Ops Factor belongs to, bringing together companies that combine technology and craftsmanship. Enables Ops Factor to integrate design, engineering and production in one strong chain.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• ABB: ABB delivers industrial automation and control room / SCADA solutions to process and utility customers globally. It competes for the same large control-room and grid-modernization deals Ops Factor targets, such as Sonelgaz and Ghana.
• Yokogawa: Yokogawa supplies DCS and control room solutions for process industries; it is named as an Ops Factor customer logo and competes for the same process-industry operator-environment business.
• Barco: Barco is a large incumbent in control room video walls, networked visualization, and operator workspace solutions. Ops Factor competes with Barco's control-room offering while complementing its video wall hardware in some deployments.
• Mitsubishi Electric: Mitsubishi Electric provides SCADA/HMI and industrial automation solutions targeting energy and process customers, competing for control-room build projects similar to Ops Factor's portfolio.
• Honeywell: Honeywell's Experion and control room portfolio serve process industry, energy, and utilities customers with integrated HMI, SCADA, and operator environment offerings that overlap with Ops Factor's process-industry and energy segments.
• Siemens: Siemens both buys from Ops Factor (RCOS for cranes) and offers competing industrial automation, control room, and operator HMI solutions, making it a partial competitor as well as a customer channel.

Direct peers

• eyevis (a Leyard company): eyevis, now part of Leyard, supplies video walls and control room visualization solutions. Ops Factor uses Leyard as a display partner and serves the same end customers needing ergonomic videowall-driven control environments.
• Mauell (Pepperl+Fuchs): Mauell, now part of Pepperl+Fuchs, historically specializes in control room consoles and operator workstations — the same niche Ops Factor targets. It is the closest direct comparator in operator-environment furniture and integration, notably given Ops Factor's MD previously led Mauell BV.
• Christ Electronic Systems: Christ Electronic Systems designs and builds industrial control room monitors, console workstations, and KVM-integrated operator desks for 24/7 mission-critical environments, overlapping directly with Ops Factor's Control Rooms and Remote Control Desks product lines.

Others

• Datapath: Datapath supplies video wall controllers and KVM switching technology used by Ops Factor as a core integration partner. It is an enabling technology provider in the same control-room value chain rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ops-factor

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ops-Factor