The Osteopathic Clinic

What The Osteopathic Clinic does

Connect Health, doing business as The Osteopathic Clinic, is a privately held New Zealand allied-healthcare provider headquartered in Hamilton. Founded in 1999 (per firmographics; the company history block does not record an explicit founding date), the firm operates three physical clinic locations across the Waikato region — Raglan (32 Rangitahi Road), Hamilton North (Borman Village Medical Centre, Flagstaff), and Hamilton East (19 Bond Street). The legal entity name per the source is 'Connect Health', with sub-brands including The Run Lab and NDC/Possums. The clinic is staffed by 19 employees and delivers hands-on treatment modalities spanning osteopathy, physiotherapy, massage, rehabilitation training, nutrition, shockwave therapy, and specialty programs such as The Run Lab and NDC/Possums neurodevelopmental and maternal-infant care.

The business runs a direct-to-consumer, fee-for-service professional services model. Patients self-book through an online booking system, phone (0800 696 783), or email without requiring a GP referral, a capability enabled by ACC (Accident Compensation Corporation) accreditation, New Zealand's government-run accident insurer. The clinic processes ACC claims on behalf of patients and accepts Southern Cross Health Insurance for private coverage. Seven customer segments are targeted: Mums & Babies, Pelvic Health, Children, Later Years, Sports, Workforce, and Corporate, the last of which is served through Workplace Functional Assessments (WFA). Pricing is not publicly disclosed; patients are directed to contact the clinic directly. Marketing is largely organic via website, referral network from GPs, and word-of-mouth, with no disclosed paid-advertising or content-marketing motion.

Technically and commercially, Connect Health does not describe a proprietary technology platform, AI/ML capabilities, mobile apps, or public APIs — core delivery is delivered in person by practitioners across three sites. The firm is privately held, with no disclosed funding rounds, no identified institutional or PE/VC ownership, no M&A activity, no patents or trademarks, no published awards, and no management team data available in the source. Its primary structural assets are its ACC-accredited regulatory status, multi-disciplinary practitioner team, and multi-site regional footprint.

Name

The Osteopathic Clinic

Legal name

Connect Health

Website

https://osteopathy.net.nz

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Connect Health is a privately held New Zealand allied healthcare provider operating three clinics across the Waikato region. It delivers osteopathy, physiotherapy, massage, rehab, nutrition, and specialty programs to individual patients across all life stages, supported by ACC accreditation, Southern Cross insurance, and a small corporate WFA segment.

Ownership category

akta.pro rank

Product category

Osteopathic and Physiotherapy Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Outpatient Rehabilitation Clinics (PT/OT/SLP) (HLAFAFAG)

akta.pro secondary industry

Medical/Therapeutic Massage (Rehab/Pain Management) (HSALAEAO)

Keywords

• Osteopathic treatment
• Physiotherapy services
• Manual therapy clinic
• Musculoskeletal rehabilitation
• Sports injury therapy

Headquarters

HQ city

Raglan

HQ country

New Zealand

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Healthcare Consultation Services: Fee-for-service model for osteopathy, physiotherapy, massage, and rehabilitation services. Patients can self-fund or claim through ACC (Accident Compensation Corporation) coverage or private health insurance providers such as Southern Cross.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

The Osteopathic Clinic (legally Connect Health) is a multi-location New Zealand healthcare clinic providing hands-on osteopathy, physiotherapy, massage, rehabilitation training, and nutrition services for musculoskeletal pain, injury recovery, and wellness. It delivers in-person treatment across three Waikato-region clinics supplemented by specialty programs including running assessments (The Run Lab), NDC/Possums mother-and-baby care, and shockwave therapy.

Product overview

Connect Health is a multi-location healthcare clinic providing a unified suite of hands-on treatment services. The core clinical services include Osteopathy, Physiotherapy, Massage, and Rehab Training, supported by specialty offerings such as The Run Lab for runners, NDC/Possums treatment, and Shockwave Therapy. The clinic also offers Care Packages as bundled treatment options. For corporate clients, Workplace Functional Assessments are available. Services are delivered across multiple clinic locations (Raglan, Hamilton North, Hamilton East) with online booking access.

Differentiator

Problem solved

Functional benefit

Brands

• The Run Lab: Specialized running assessment and training service offered as part of Connect Health's service offerings.
• NDC/Possums

Products and services

• Osteopathy Hands-on osteopathic treatment for acute injuries and chronic pain, providing gentle effective treatment to reduce pain and increase mobility for individual patients of all ages.
• Physiotherapy Expert physiotherapy services to help patients recover from injuries and improve physical function.
• Massage Therapeutic massage services including sports massage for professional athletes and general wellness for individual patients.
• Rehab Training Rehabilitation training programs to assist patient recovery and healing processes, complementing hands-on treatment.
• Nutrition Nutritional advice and support as part of a holistic approach to patient health and recovery.
• The Run Lab Specialized running assessment and treatment services for athletes and runners, including run analysis and performance optimization.
• NDC/Possums NDC (Neurodevelopmental Coordination) and Possums health programs targeted at mothers and babies, which may include acupuncture as a complimentary treatment.
• Shockwave Therapy Advanced shockwave therapy treatment for pain relief and healing, available as a specialty modality at the clinic.
• Care Packages Bundled healthcare packages offering combined treatment options for comprehensive patient care.
• Workplace Functional Assessments Corporate wellness service providing workplace functional assessments, ergonomic evaluations, and return-to-work programs for employer clients.

Quantifiable outcome

• Improved sleep and pain-free nights reported by patients after treatment
• +1 more outcomes

Segments7 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• ACC (Accident Compensation Corporation)coreGTM or Marketing PartnerACC is New Zealand's government-run accident insurance scheme. Connect Health is an ACC-accredited service provider, meaning patients with accident-related injuries can receive treatment directly without a GP referral, and the clinic handles the ACC claims process on behalf of patients.
• Southern Cross Health InsuranceminorGTM or Marketing PartnerSouthern Cross is one of New Zealand's largest health insurance providers. The clinic accepts Southern Cross health insurance claims, allowing insured patients to offset treatment costs through their private health coverage.
• Osteopathic Council of New Zealand (OCNZ)coreOthersThe regulatory body for osteopaths in New Zealand. OCNZ accreditation ensures practitioners meet professional standards and are legally permitted to practice osteopathy in New Zealand.
• Osteopaths NZminorOthersProfessional association for osteopaths in New Zealand providing industry representation, professional development, and networking for members.
• Physiotherapy Board of New ZealandcoreOthersRegulatory authority for physiotherapists in New Zealand ensuring practitioner competency and professional standards.
• Massage New ZealandminorOthersProfessional association representing massage therapists in New Zealand, providing practitioner recognition and standards.
• The Osteopathic Children's FoundationminorOthersCharitable foundation supporting osteopathic care for children. The clinic's affiliation demonstrates expertise in pediatric osteopathic treatment.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• TBI Health: New Zealand physiotherapy, rehabilitation and pain-management provider operating multiple clinics — directly comparable outpatient multidisciplinary service offering and ACC contracting.
• Body in Motion: New Zealand physiotherapy and rehabilitation group offering manual therapy, sports rehab, and ACC-accredited services — directly comparable allied-health clinic model.
• Proactive Healthcare: New Zealand physiotherapy and rehabilitation clinic group with multi-location presence and ACC-accredited services — comparable outpatient allied-health delivery model.
• Active+: New Zealand allied-health provider offering physiotherapy, rehabilitation, occupational health, and massage across multiple North Island locations — directly comparable multi-disciplinary, multi-location outpatient model.
• Habit Health: One of New Zealand's largest rehabilitation and allied-health groups with physiotherapy, concussion, and vocational rehab services across multiple clinics — directly comparable outpatient rehab and multi-site operating model.
• Recore Specialist Health: New Zealand multidisciplinary specialist clinic offering physiotherapy, orthopaedic and rehab services — directly comparable multi-disciplinary outpatient care delivery.
• Axis Sports Medicine: New Zealand specialist sports medicine and physiotherapy clinic with multiple Auckland locations — comparable MSK and sports-injury outpatient service mix.

Broad incumbents

• Fyzical Therapy & Balance Centers: International physiotherapy and rehab franchise network operating across the US and globally; not a direct NZ competitor but a broad incumbent whose franchise model represents a potential scale pathway or competitive threat to independent multi-site clinics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/the-osteopathic-clinic

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Osteopathic Clinic