Pacific Home Warranty Insurance Services

Name

Pacific Home Warranty Insurance Services

Legal name

Pacific Home Warranty

Website

https://pacificwarranty.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Pacific Home Warranty Insurance Services is a Canadian provider of new home warranty programs and complementary insurance products (Course of Construction, Vacancy, CGL, personal home/auto), serving home builders, homeowners, and third-party agents across British Columbia, Alberta, Saskatchewan, and Manitoba from its Langley, BC headquarters.

Ownership category

akta.pro rank

Product category

Home Warranty Insurance

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Home Warranty / Residential Service Contracts (Systems & Appliances) (FSAJALAG)

akta.pro secondary industry

Homeowners Insurance (FSAJACAA)

Keywords

• New home warranty
• Builder insurance programs
• Course of construction insurance
• Commercial general liability
• Residential warranty coverage

Headquarters

HQ city

Langley

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Others

Revenue model

1. New Home Warranty Programs: Warranty programs for new home construction covering defects and structural issues in BC, AB, SK, and MB provinces.
2. Insurance Products: Insurance offerings including Course of Construction, Vacancy Policies, Commercial General Liability, and personal home/auto insurance.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Pacific Home Warranty provides statutory new home warranty coverage to residential builders in British Columbia, Alberta, Saskatchewan, and Manitoba, protecting homeowners against construction defects and structural issues. The company complements this core warranty offering with related insurance products including Course of Construction, Vacancy Policies, Commercial General Liability, and personal home and auto insurance for builder and homeowner needs.

Product overview

Pacific Home Warranty Insurance Services offers New Home Warranty programs and insurance products across British Columbia, Alberta, Saskatchewan, and Manitoba. The company provides warranty coverage for new home construction along with business and personal insurance products.

Differentiator

Problem solved

Functional benefit

Products and services

• New Home Warranty Programs Statutory new home warranty coverage for residential builders protecting homeowners against construction defects and structural issues in new homes across BC, AB, SK, and MB. Builders enroll as members and register homes for coverage.
• Course of Construction Insurance Insurance coverage designed for builders to protect against risks during the construction phase of new residential builds.
• Vacancy Policies Insurance coverage protecting against risks associated with vacant residential properties during the construction-to-occupancy transition period.
• Commercial General Liability Insurance Commercial general liability insurance covering builders and related businesses for third-party injury and property damage claims arising from construction operations.
• Personal Home and Auto Insurance Personal home and auto insurance products for individual homeowners, offered alongside new home warranty as a bundled protection package.
• Warranty Verification Service Online self-serve tool that allows homeowners to verify whether their property is covered by a Pacific Home Warranty policy.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered minor.

• HAVAN (Home Builders Association Vancouver)minorChannel Partner/ Reseller/ DistributorPartnership with the Home Builders Association Vancouver for builder referrals and industry collaboration. Displayed as logo partner on Progressive website.
• BILD (Building Industry and Land Development)minorChannel Partner/ Reseller/ DistributorAssociation partnership for building industry representation and builder membership referrals.
• BBB (Better Business Bureau)minorOthersAccreditation and trust badge displayed on website to build consumer confidence in warranty and insurance services.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Others

• HUB International: Large North American insurance brokerage distributing commercial, construction, and personal lines — competes with Pacific for the same builder and agent distribution relationships in Western Canada.
• Homeowner Protection Office (BC Government): BC provincial regulator overseeing new home warranty provider licensing and consumer protection. Not a competitor but the governing body whose requirements shape Pacific's regulatory moat in British Columbia.

Direct peers

• Progressive Home Warranty: Alberta-based sister warranty provider sharing the same joint website (progwar.com), identical product set, and overlapping builder-association partnerships. Effectively a co-branded counterpart serving AB builders while Pacific serves BC and other Western provinces.
• National Home Warranty (NHW): BC-licensed new home warranty provider serving the same builder and homeowner customers in overlapping Western Canadian markets with structurally similar provincial warranty products.

Broad incumbents

• Travelers Canada: Large national P&C carrier underwriting warranty, builders risk, and commercial liability products in Canada — directly competes with Pacific's Course of Construction and CGL offerings through greater scale and reinsurance capacity.
• Assurant Canada: Global warranty and protection-plan provider with Canadian operations in extended warranties and service contracts — competes in adjacent warranty categories and has the scale to enter provincial new-home warranty markets.
• Aviva Canada: Major Canadian P&C carrier providing home, auto, and commercial coverage that overlaps with Pacific's personal lines and builders insurance portfolio in Western Canada.
• Wawanesa Insurance: Canadian mutual insurer with strong Western Canadian roots offering home and auto policies that overlap with Pacific's personal lines and home warranty-adjacent products in BC, AB, SK, and MB.
• Intact Financial Corporation: Canada's largest P&C insurer offering homeowners, commercial, and construction-related coverage across all provinces Pacific operates in, with materially greater pricing flexibility and broker reach.

Regional players

• First American Home Warranty: US-focused home warranty provider with a comparable new-home and existing-home warranty model. Operates in a different geography but uses the same underwriting, agent-distribution, and builder-partnership playbook.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/pacifichomewarranty
• Instagraminstagram.com/pacificwarranty

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pacific Home Warranty Insurance Services