Parramatta Women's Shelter

What Parramatta Women's Shelter does

Parramatta Women's Shelter Inc is a registered Australian charity and Public Benevolent Institution (ABN 71 841 699 780, DGR1 status) established in 2019 that delivers crisis accommodation and outreach support to women and children experiencing domestic and family violence and/or homelessness in the Greater Western Sydney region. Its core operating product is a 24/7 staffed shelter providing short-term safe accommodation together with personal case management covering health, mental health, legal, education, employment, and financial-literacy assistance, delivered by a Shelter Manager, caseworkers, and volunteers under a board-governed structure. Since opening on Christmas Eve 2019 the organisation has assisted over 250 women and children, and supplements shelter operations with the 'Walk the Talk' Respectful Relationships education program in schools and corporates.

The business model is donation-driven rather than commercial: services are free at the point of use, and approximately 100% of donated funds are directed to staff and client support. Revenue is raised via one-off, monthly and annual online donations (with structured tiers of $10/$20/$50/$100), bank transfers, an annual Christmas Appeal, and corporate sponsorships — Francom being the first-ever Gold Sponsor — alongside partnerships with Cumberland Council, Rotary, Share the Dignity, Soroptimist, and Sisters of Mercy. The shelter operates as a member of the Women's Community Shelters social franchise network, which provides framework, peer support, and shared resources. The underlying technology footprint is minimal: a WordPress-based public website, online donation forms, email channels (contact@, sheltermanager@, donations@), and standard digital fundraising tooling — there is no proprietary software product, API, app, or AI/ML capability disclosed. The physical shelter address is kept confidential for client safety, with PO Box 3368, Redfern NSW 2016 as the published mailing address; headcount is approximately 12, with a board of senior cross-sector executives providing governance.

Name

Parramatta Women's Shelter

Legal name

Parramatta Women's Shelter Inc

Website

https://parrawomensshelter.org.au

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Parramatta Women's Shelter is a Sydney-based non-profit delivering 24/7 crisis accommodation and case management to women and children escaping domestic violence and homelessness, funded by donations and community partnerships under the Women's Community Shelters network.

Ownership category

akta.pro rank

Product category

Crisis Accommodation and Domestic Violence Support Services

NAICS

Temporary Shelters (624221), Community Housing Services (62422), Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

Keywords

• Crisis accommodation services
• Domestic violence support
• Homelessness services
• Women's shelter
• Community outreach programs

Headquarters

HQ city

Redfern

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations: The organization receives donations from individuals and organizations. Almost 100% of donated funds go directly to supporting staff and clients with accommodation, education, employment, and legal assistance. Donations of $2 and above are tax deductible.
2. Sponsorships and Corporate Partnerships: Corporate sponsors provide financial and in-kind support through a social franchise model. Supporters include Gold sponsors, corporate partners, and community organizations that share the vision for ending domestic and family violence.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Parramatta Women's Shelter provides crisis accommodation and outreach support for women and children experiencing domestic violence and homelessness in the Greater Western Sydney region. The shelter offers 24/7 professional personal case management, safety planning, and specialised support services, and runs community education programs such as the Walk the Talk verbal self-defence program. Service operations are sustained through donations, sponsorships, and volunteer support.

Product overview

Parramatta Women's Shelter operates as a single, unified service offering crisis accommodation and outreach support for women and children escaping domestic and family violence and homelessness. The core service includes around-the-clock accommodation with personal case management covering health, mental health, legal, education, employment, and financial literacy assistance. The organization runs the Walk the Talk program—a Respectful Relationships education initiative for schools and corporates—and manages donation processing services including an annual Christmas Appeal. The shelter is a member of the Women's Community Shelters network.

Differentiator

Problem solved

Functional benefit

Brands

• Walk the Talk: A pioneering 'Respectful Relationships' program run for schools and corporates. The schools program equips students with knowledge about healthy relationships, consent and relationship abuse, empowering them to take action by adopting their local women's shelter.

Products and services

• Crisis Accommodation and Outreach Support Free, 24/7 crisis accommodation and outreach support for women and children experiencing domestic violence and homelessness in the Greater Western Sydney region, including the only service in the area with the capacity to accept families of all sizes at any time.
• Personal Case Management and Safety Planning Professional case management delivered by qualified Personal Case Managers to women and children accessing the shelter, focused on safety planning, health, legal, and housing pathways, and tailored individual support plans.
• Walk the Talk - Verbal Self Defence Program Community education program delivered by the shelter in schools and corporate settings, providing verbal self-defence training to empower participants and raise awareness of women's safety.
• Donation Processing and Fundraising Support Donation infrastructure accepting one-off donations, regular giving, corporate sponsorships, and specific appeals such as the Christmas Appeal to support the shelter's annual operations.

Quantifiable outcome

• Assisted over 250 women and children escaping domestic and family violence and homelessness

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• Women's Community ShelterscoreStrategic or Co-development Partner · 1 January 2019Parramatta Women's Shelter is a proud member of the Women's Community Shelters network. This social franchise model provides framework, support, and shared resources for community-led shelters across Australia.
• Rotary ClubcoreGTM or Marketing PartnerCommunity service organization providing support and partnerships for the shelter's programs and fundraising efforts.
• Cumberland CouncilcoreGTM or Marketing PartnerLocal government partner that donated 45 decommissioned mobile phones to help domestic violence victims avoid perpetrators tracking them. Active in supporting victim safety initiatives.
• Sister of MercycoreGTM or Marketing PartnerCommunity organization providing ongoing support and partnership to the shelter's mission.
• Share the DignitycoreGTM or Marketing PartnerOrganization supporting women experiencing domestic violence through donations and advocacy.
• SoroptimistminorGTM or Marketing PartnerWomen's organization providing community support for the shelter.
• Nagle CollegeminorGTM or Marketing PartnerSchool partner participating in Walk the Talk respectful relationships program.
• Santa SabinaminorGTM or Marketing PartnerSchool partner participating in Walk the Talk respectful relationships program.
• Catherine McAuleyminorGTM or Marketing PartnerSchool partner participating in Walk the Talk respectful relationships program.
• Tara SchoolminorGTM or Marketing PartnerSchool partner participating in Walk the Talk respectful relationships program.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Women's Safety NSW: Peak NSW body for women's domestic violence services, supporting a network of specialist women's refuges and shelters across NSW. Directly comparable as a sector umbrella serving the same client population and funding ecosystem as Parramatta Women's Shelter.
• Women's Community Shelters: Parent social franchise network of community-led women's shelters across NSW/QLD. Parramatta Women's Shelter is a member of this network, sharing its community-led shelter model, branding, and operational framework, making it the most directly comparable organization.

Broad incumbents

• Mission Australia: One of Australia's largest homelessness and community services providers, operating crisis accommodation, outreach, and family-violence programs nationally. Comparable as a broad incumbent in the same sector, though far larger and more diversified than PWS.
• The Salvation Army Australia: Large national faith-based provider of crisis accommodation, family violence services, and homelessness outreach. Comparable as a broad incumbent offering overlapping shelter and DV services across Australia.
• YWCA Australia: National nonprofit delivering women's housing, crisis accommodation, and gender-equality programs across Australia. Comparable as a larger, more diversified operator of women's shelters and homelessness services at national scale.
• St Vincent de Paul Society NSW: National community welfare organization providing accommodation, crisis support, and assistance to people experiencing homelessness and domestic violence. Comparable as a broad incumbent in crisis and community housing support across Australia.
• Domestic Violence NSW: Statewide peak body representing specialist domestic and family violence services in NSW. Comparable as a broader, more established player coordinating advocacy, policy, and sector capacity building around the same client population Parramatta Women's Shelter serves.

Regional players

• Launch Housing: Major Melbourne-based homelessness and housing organization providing crisis and transitional accommodation including for women fleeing violence. Comparable in service model (crisis accommodation plus support) but operates primarily in Victoria rather than NSW.
• Rosie Refuge Foundation: Community-led women's refuge in Brisbane providing crisis accommodation for women and children fleeing domestic violence. Comparable in community-led women's shelter model, but serves Queensland rather than NSW.

Emerging players

• WIRE Women's Information Support and Employment Housing Inc: Victoria-based specialist information, support, and referral service for women, including on housing and family violence. Comparable as a women-focused support service, though operating as an information/referral line rather than a shelter operator.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/parrawomensshelter

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Parramatta Women's Shelter