PcMatix
- Company typePrivate
- Founded2008
- HeadquartersChicago, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
PcMatix firmographics
Firmographics- Name
- PcMatix
- Legal name
- PcMatix Inc.
- Website
- https://pcmatix.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Where PcMatix is headquartered
LocationHeadquarters
- HQ city
- Chicago
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
PcMatix business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Computer Repair Services: One-time service fees for computer diagnosis, repair, virus removal, data recovery, network setup, and maintenance. Services are priced per job with free over-the-phone estimates offered.
- Training and Consultation: Hourly or session-based technical guidance and support for home users and business owners needing practical computer knowledge and support.
- Data Backup Services: Backup planning services to help clients prevent data loss before it becomes permanent.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Free Quote - No obligation estimate |
| Unit Pricing | Pay-as-you-go | Standard Repair Service |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels3 records
PcMatix product offering
Product offeringCore offering
PcMatix is a Chicago-based computer repair and IT support company that diagnoses, fixes, and maintains personal computers and small office networks for residential and small business customers in the Chicagoland area. Its core offerings include computer diagnosis and repair, data recovery, virus and spyware removal, network setup and maintenance, training and consultation, and data backup planning, delivered via phone, on-site visits, and remote request scheduling with free estimates and a 90-day hardware repair warranty.
Product overview
PcMatix is a Chicago-based computer repair company offering a comprehensive suite of IT support services for residential and business customers in Chicagoland. The core service portfolio includes Computer Diagnosis and Repair, Data Recovery, Virus and Spyware Removal, Network Setup & Maintenance, Training and Consultation, and Data Backup. These services are delivered through a personalized, customer-first approach with free phone estimates and a 90-day warranty on hardware repairs. The company operates on a referral and word-of-mouth model, providing affordable and tailored support to individual home users and small business owners.
Differentiator
Problem solved
Functional benefit
Products and services
- Computer Diagnosis and Repair Comprehensive computer diagnosis and repair services for hardware and software issues affecting homes and small businesses, available via phone, on-site visits, and remote request scheduling in Chicagoland.
- Data Recovery Secure and quick recovery services for damaged, failing, or inaccessible devices, helping residential and small business customers retrieve valuable data.
- Virus and Spyware Removal Expert removal of adware, spyware, and computer viruses that slow down or compromise systems, targeting home users and small businesses in Chicagoland.
- Network Setup & Maintenance Configuration and administration of networks for homes and offices, including ongoing maintenance support for residential and small business customers.
- Training and Consultation Practical guidance and training support to help home users and business owners keep pace with the PC world, hardware upgrades, and everyday computer use.
- Data Backup Reliable backup planning services designed to help residential and small business clients prevent permanent loss of important data.
Quantifiable outcome
- 5023+ computer setups and repairs completed
- +3 more outcomes
Companies that use PcMatix
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles2 records
PcMatix technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
PcMatix partnerships and signals
Strategic signalScale indicators5 records
Recent moves4 records
Expansion highlights3 records
PcMatix competitors and assessment
Company assessmentBroad incumbents
- Geek Squad (Best Buy): Best Buy's in-store and in-home tech support arm offering computer setup, repair, data recovery, virus removal, and network configuration. Overlaps with nearly every PcMatix service but operates as part of a much larger retailer footprint.
- Office Depot / OfficeMax Tech Services: Retail chain offering in-store computer repair, data backup/recovery, virus removal, and network setup as part of broader office services. Comparable service line but embedded within a national retail chain rather than an independent local operator.
- Staples Tech Services: Retailer-operated tech support offering PC diagnostics, repairs, virus removal, data transfer, and network setup in stores or on-site. Same adjacent service categories as PcMatix, though bundled with national retail.
Regional players
- Micro Center Service Center: Major U.S. computer retailer with in-store and mail-in repair services including diagnostics, virus removal, data recovery, and upgrades. Comparable service menu, primarily serves walk-in retail customers in metro markets where stores are present.
Direct peers
- uBreakiFix (Asurion): National chain specializing in same-day repairs for smartphones, tablets, computers, and game consoles with a franchise model. Most directly comparable to PcMatix's residential and SMB computer repair offering, but at vastly greater scale.
- Nerds On Call: Independent computer repair and IT support franchise with on-site service for homes and small businesses; closely mirrors PcMatix's personalized, owner-operated local repair positioning.
- NerdsToGo: Franchise-based computer repair and IT services provider targeting small businesses and residential customers with on-site support. Highly comparable business model and target market to PcMatix.
- HelloTech: On-demand in-home and remote tech support service for home users and small businesses covering computer repair, network setup, virus removal, and smart home installation. Closely comparable service catalog and customer segment.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
PcMatix social profiles
Digital presencePcMatix financial estimates
Financial estimateRevenue estimate
Valuation estimate
PcMatix leadership team
Management profileNumber of profiles
Profiles2 records
PcMatix funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PcMatix M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PcMatix
What does PcMatix do?
PcMatix is a Chicago-based computer repair and IT support company that diagnoses, fixes, and maintains personal computers and small office networks for residential and small business customers in the Chicagoland area. Its core offerings include computer diagnosis and repair, data recovery, virus and spyware removal, network setup and maintenance, training and consultation, and data backup planning, delivered via phone, on-site visits, and remote request scheduling with free estimates and a 90-day hardware repair warranty.
Is PcMatix a public or private company?
PcMatix is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was PcMatix founded?
PcMatix was founded in 2008. It employs 1 to 10 people.
Where is PcMatix based?
PcMatix is headquartered in Chicago, United States, in the North America region.
How does PcMatix make money?
Three revenue lines are on record. Computer Repair Services are the primary driver. The others are training and Consultation and data Backup Services.
Who are PcMatix's main competitors?
Broad incumbents on record are Geek Squad (Best Buy), Office Depot / OfficeMax Tech Services and Staples Tech Services. Micro Center Service Center is listed as a regional player. Direct peers are uBreakiFix (Asurion), Nerds On Call, NerdsToGo and HelloTech.
Does PcMatix have an API?
No public API is recorded for PcMatix.