PeakCare Queensland

What PeakCare Queensland does

PeakCare Queensland Inc. is a not-for-profit membership-based peak body headquartered in Brisbane, serving as Queensland's independent and impartial voice for child and family services. The organisation represents approximately 50 full member NGOs (ranging from large statewide providers such as Life Without Barriers, Act for Kids, Anglicare SEQ, and OzChild, to smaller community-controlled Aboriginal and Torres Strait Islander organisations) plus over 25 associate members, providing advocacy, policy influence, research access, governance rights, and professional development opportunities.

The organisation's core product is Hope & Healing, Queensland's state-mandated online training suite for foster carers and residential care workers, delivered via a self-paced learning management system at support.peakcare.org.au. The suite comprises Hope & Healing for Foster Care (linked to mandatory Queensland Government requirements for approved foster carers) and Hope & Healing for Residential Care (minimum qualification standards training for the residential care workforce), with advanced Masterclass modules covering Positive Behaviour Support and Child Sexual Exploitation Awareness. Beyond training, PeakCare publishes evidence-based submissions, reports, frameworks (Together for Safeguarding, Foundations of the Future Workforce Strategy), and toolkits (Safe & Sound in Queensland), and convenes sector events including Queensland Child Protection Week.

PeakCare operates a hybrid revenue model: recurring membership subscriptions ($210/year for full members, $100/year for associate members) supplemented by Queensland Government funding supporting the Hope & Healing training delivery as a state-mandated workforce capability initiative. Distribution occurs through direct member engagement, an online training platform managed by employers and care agencies, government partnership channels, and provider-led delivery. The organisation is governed by an elected member Board and currently employs 16 staff under recently appointed CEO Kelly Jebb (May 2026).

Name

PeakCare Queensland

Legal name

PeakCare Queensland Inc.

Website

https://peakcare.org.au

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

PeakCare Queensland is a Brisbane-based not-for-profit peak body representing ~50 member NGOs in child protection and out-of-home care, delivering the state-mandated Hope & Healing training suite and advocacy services to Queensland's child and family services sector.

Ownership category

akta.pro rank

Product category

Child and Family Services

NAICS

Child and Youth Services (62411), Other Individual and Family Services (624190), Individual and Family Services (6241)

SIC

Services-Social Services (8300), Services-Child Day Care Services (8351)

akta.pro primary industry

Family Resource Centers & Wraparound Support Services (EDACALAH)

akta.pro secondary industry

Behavioral Support & Positive Behavior Intervention Childcare (HSAAAIAF)

Keywords

• Child protection services
• Out-of-home care
• Trauma-informed training
• Foster care training
• Sector advocacy

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Membership Fees: Full members (organisations) pay from $210/year; Associate members pay $100/year. Membership provides access to roundtables, consultations, research, policy briefings, discounted events, and governance rights.
2. Government Funding: Hope & Healing training is proudly supported by the Queensland Government. The organisation delivers minimum qualification standards training for the residential care workforce in partnership with government.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

PeakCare Queensland is a not-for-profit peak body for child and family services that delivers the state-mandated Hope & Healing online training suite for foster carers and residential care workers, provides advocacy and policy support to its member NGOs, and publishes evidence-based resources. The organisation operates a membership program with full and associate tiers and partners with the Queensland Government to deliver minimum qualification standards training for the residential care workforce.

Product overview

PeakCare Queensland operates a unified platform of products and services centred on the Hope & Healing training program. Hope & Healing serves as the core product — Queensland's mandatory online learning and development suite for the care workforce — with two primary delivery tracks: Hope & Healing for Foster Care and Hope & Healing for Residential Care. Advanced Masterclasses build on the foundational training. Supporting products include sector publications (submissions, reports, resources), the Together for Safeguarding workforce capability framework, the Safe & Sound toolkit for missing children, and a membership program offering advocacy access and professional development discounts. The portfolio is complemented by sector events and the Foundations of the Future workforce strategy.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Hope & Healing training provides consistent statewide foundation for learning across Queensland's care workforce

Named customers12 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

13 partnerships are on record, tiered core and minor.

• Queensland GovernmentcoreStrategic or Co-development PartnerQueensland Government is a key partner supporting Hope & Healing delivery. The government funds and partners with PeakCare to deliver minimum qualification standards training for residential care workers. The training is linked to Queensland Government's mandatory training requirements for approved foster carers.
• Australian Catholic University (ACU)coreStrategic or Co-development PartnerNational two-year research partnership between Queensland Family and Child Commission, PeakCare and Australian Catholic University to develop a National Youth Mental Health Framework for Maltreatment Healing. ACU researcher Lottie Harris leads the project exploring early findings for child welfare and mental health sectors.
• Queensland Family and Child Commission (QFCC)coreStrategic or Co-development PartnerJoint research partner in the National Youth Mental Health Framework for Maltreatment Healing project. QFCC partnered with PeakCare and The Demographics Group on the Queensland Foster Carer Demographic Insights Report (June 2024).
• Department of Child SafetycoreStrategic or Co-development PartnerPartnered with PeakCare to develop the Hope & Healing for Foster Care Framework. The Department oversees mandatory training requirements for approved foster carers, linking to Hope & Healing training.
• Encompass Family and CommunityminorStrategic or Co-development PartnerPartnered with PeakCare and Department of Child Safety in developing the Hope & Healing for Foster Care Framework.
• Paul Testro ConsultingminorStrategic or Co-development PartnerPartnered with PeakCare, Department of Child Safety, and Encompass Family and Community in developing the Hope & Healing for Foster Care Framework.
• Families AustraliacoreStrategic or Co-development PartnerPeakCare is a founding member of the National Foster Care Sustainability Group established by Families Australia in 2024. The group collectively advocates for strategic federal levers to support state and territory foster care systems.
• Neighbourhood Centres Queensland (NCQ)coreStrategic or Co-development PartnerPartner in the Preventative Peaks Alliance (established 2024), a collaborative initiative among leading statewide peak bodies in Queensland addressing fragmented supports, underinvestment in early intervention, and overrepresentation of vulnerable cohorts.
• Queensland Aboriginal and Torres Strait Islander Child Protection Peak (QATSICPP)coreStrategic or Co-development PartnerPartner in the Preventative Peaks Alliance addressing early intervention and prevention across Queensland's community services.
• QSheltercoreStrategic or Co-development PartnerPartner in the Preventative Peaks Alliance focusing on housing, disability, children and family services integration.
• Queenslanders with Disability Network (QDN)coreStrategic or Co-development PartnerPartner in the Preventative Peaks Alliance bringing disability sector perspective to early intervention and prevention initiatives.
• Social Vantage AdvisoryminorStrategic or Co-development PartnerPartnered with PeakCare and Queensland Family and Child Commission to produce Together for Safeguarding: A workforce capability framework for the child and family sector.
• Project ParadigmminorStrategic or Co-development PartnerPartnered with PeakCare and Queensland Family and Child Commission to introduce Safe & Sound in Queensland toolkit for enhancing safety for young people missing from care.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• OzChild: Major national out-of-home care provider led by Dr Lisa Griffiths (who sits on PeakCare's Board). A delivery-side counterpart in the same child protection ecosystem rather than a direct competitor.
• Australian Council of Social Service (ACOSS): National peak for community services, welfare, and social policy. Operates a much broader portfolio but the same peak-body/advocacy/membership structure as PeakCare.
• Barnardos Australia: Large national child welfare NGO delivering foster care, kinship care, and post-care services. Operates in the same child protection space and is a potential national buyer of training IP.
• Life Without Barriers: One of Australia's largest out-of-home care providers and a PeakCare member. A buyer of PeakCare's Hope & Healing training rather than a comparable product offering.
• Anglicare Australia: National federation of Anglican community service agencies operating in child protection, out-of-home care, and family services. Member-driven peak structure akin to PeakCare but at national scale.

Direct peers

• Queensland Council of Social Service (QCOSS): Queensland-wide peak body for social and community services. Mirrors PeakCare's structure, membership base, and advocacy remit across a broader social services portfolio.
• CREATE Foundation: National consumer peak body for children and young people with lived experience of out-of-home care. Directly comparable as an advocacy voice for the same constituency PeakCare's training serves.
• Families Australia: National peak body for the child and family services sector. PeakCare is a founding member of Families Australia's National Foster Care Sustainability Group. Directly comparable as a sector-wide advocacy, research, and policy-influence organization.
• QATSICPP: Queensland Aboriginal and Torres Strait Islander Child Protection Peak. A co-partner with PeakCare in the Preventative Peaks Alliance. Operates the same peak-body model with a specialist cultural lens.

Others

• Key Assets Australia: International foster care and residential care provider with Australian operations. A PeakCare member and customer of Hope & Healing training; ecosystem participant rather than peer training platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/peakcare
• LinkedInlinkedin.com/company/peakcare-qld
• Instagraminstagram.com/peakcare_queensland

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PeakCare Queensland