What Phantom RH does

Phantom RH (legal entity: Phantom RH Corporation, SASU) is a Paris-based professional training and recruitment firm founded in 2023 by Gilles T. Nguyen, operating from its headquarters at 25 Rue du 4 Septembre (75002) and a training academy at 28 Cours Albert 1er (75008). The company designs and delivers bespoke POEI/POEC-format training programs of 280 to 400 hours across four verticals — Retail, Hospitality, IT and Fonctions Supports — plus an additional Formation Courtier en Immobilier (IOBSP) program for regulated real estate brokerage. Programs blend 70% practical content with classroom, e-learning and on-site immersion (two days per week at partner sites), and are aligned to Qualiopi quality standards with financing routed through France Travail and OPCO.

Under its sub-brand Labo de Recrutement, Phantom RH layers four HR professional-services lines: recruitment leveraging an exclusive network of 25,000 professionals and partnerships with leading schools, personalized interview coaching, Bilan de Compétences career assessments, and HR consulting covering recruitment strategy, talent management and organizational design. The firm employs five people across named functions (administrative/logistics coordination, recruitment and pedagogy, pedagogical engineering, communications) and reports operational metrics of 100% attendance, 98% satisfaction and 76% program success (January 2025). Named enterprise anchors include Galeries Lafayette (retail and hospitality immersion) and Brand Sisters (luxury retail).

The business model is a professional-services model in which candidate-facing training is publicly financed via France Travail/OPCO and free to registered job seekers, while enterprise clients pay quote-based fees for bespoke POEI/POEC academies and HR services. Pricing is not publicly disclosed; contracts are typically multi-year for intra-company programs. Distribution relies on France Travail referrals, direct enterprise outreach, and inbound inquiries via the Webflow-hosted website, with brand presence on LinkedIn and Instagram. The company is bootstrapped (€1,000 share capital, no external investors) and operates exclusively in the Île-de-France region.

Name

Phantom RH

Legal name

Phantom RH Corporation

Website

https://phantomrh.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Phantom RH is a Paris-based professional training and recruitment firm founded in 2023 that designs bespoke 280–400h POEI/POEC programs across retail, hospitality, IT, support functions and real estate, supported by recruitment, coaching, skills-assessment and HR consulting services for enterprise clients and job seekers.

Ownership category

akta.pro rank

Product category

Professional Training and Recruitment Services

NAICS

Professional and Management Development Training (611430), Professional and Management Development Training (61143), Professional, Scientific, and Technical Services (54)

SIC

Services-Educational Services (8200), Services-Employment Agencies (7361), Services-Management Consulting Services (8742)

akta.pro primary industry

Training Delivery Providers (In-Person, Virtual, Train-the-Trainer) (BPACANAM)

akta.pro secondary industries

Career Assessment & Skills Profiling (Assessments for Transition) (BPACAOAG), Interviewing & Selection Skills (Behavioral, Technical, Assessment Centers) (EDAAAKAD)

Keywords

• Professional training programs
• Recruitment services
• Talent identification
• Career coaching
• HR consulting

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Professional Training Services: Phantom RH generates revenue primarily through intensive professional training programs designed for job seekers and companies. Training programs are primarily free for registered job seekers (funded through France Travail and OPCO), with costs covered by public financing mechanisms. For companies, training is delivered as bespoke intra-company programs under POEI/POEC frameworks.
2. Recruitment and Talent Identification: The company earns fees for identifying and selecting qualified candidates for employer clients through its exclusive network of 25,000 professionals and strategic school partnerships.
3. Coaching Services: Personalized interview coaching services that help candidates prepare for job interviews through realistic simulations, storytelling optimization, and presentation coaching.
4. Skills Assessment (Bilan de Compétences): Career assessment services helping individuals clarify professional aspirations, analyze current competencies, and define transition strategies for career changes.
5. HR Consulting: Advisory services for enterprises covering recruitment strategy, talent management, HR process optimization, organizational design, and change management.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Phantom RH designs and delivers intensive professional training programs (POEI/POEC, 280–400 hours) in retail, hospitality, recruitment consulting, and real estate brokerage, paired with a comprehensive suite of HR services including talent recruitment, personalized interview coaching, skills assessment (Bilan de Compétences), and HR consulting. Training is delivered through a blended methodology combining in-person, distance learning, e-learning, and on-site field immersion, and is offered either free to job seekers (funded via France Travail and OPCO) or as bespoke intra-company programs for enterprises.

Product overview

Phantom RH is a human resources services company offering a portfolio of professional training programs and HR services. The core offerings include four specialized training programs (Formation Retail, Formation Hospitality, Formation Consultant en Recrutement, and Formation Courtier en Immobilier) focused on practical, immersive learning with 2 days per week field immersion. These are complemented by four core HR services: Recruitment (talent identification and selection), Coaching (interview preparation), Bilan de Compétences (skills assessment), and HR Consulting (strategic HR solutions). The training programs follow a POEI (Préparation Opérationnelle à l'Emploi Individuelle) format aligned with France Travail requirements, combining 70% practical exercises with 30% theoretical content delivered in a blended learning format of presential, e-learning, and on-site training.

Differentiator

Problem solved

Functional benefit

Brands

• Labo de Recrutement: Recruitment lab that selects, orients and supports candidates for career launch, job seekers returning to employment, and professional retraining.

Products and services

• Formation Retail Intensive retail training program covering sales techniques, client relationship management, brand knowledge, objection handling, and customer loyalty, with 2 days per week on-site immersion. Targets aspiring Conseiller(ère) de Vente, Responsable Adjoint, and Directeur(trice) candidates.
• Formation Hospitality Hospitality fundamentals program teaching hotel and restaurant service skills, including table preparation, order handling, food safety, customer communication, wine basics, and bar service over 300 hours. Targets Commis de salle, Runner, and Employé(e) de café / Limonadier profiles.
• Formation Consultant en Recrutement Recruitment consultant training covering job offer creation, candidate sourcing, telephone interviewing, selection criteria, time management, and professional presentation over 9 modules with 2 days per week field immersion. Targets RH, Consultant(e), and Chargé(e) de recrutement roles.
• Formation Courtier en Immobilier (IOBSP) Real estate broker qualification program covering sales processes, financing solutions, IOBSP regulatory compliance, prospecting, negotiation, and client relationship management over 300-400 hours with blended learning approach. Targets Courtier en immobilier / IOBSP candidates.
• Recrutement (Recruitment) Talent identification and selection service leveraging an exclusive network of 25,000 professionals, partnerships with leading schools, and internal candidate pools. Includes rigorous qualification and matching processes aligned to enterprise client needs.
• Coaching Personalized interview preparation including realistic interview simulations, storytelling development, presentation optimization, dynamic posture training, and preparation for difficult questions.
• Bilan de Compétences Skills assessment service to clarify career aspirations, analyze current competencies, define professional projects, and develop concrete transition strategies for career changers.
• Conseil en Ressources Humaines (HR Consulting) HR consulting services covering recruitment strategies, talent management, process optimization, customized training design, organizational structuring, and change management support.

Quantifiable outcome

• 100% attendance rate across training programs
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• France TravailcoreStrategic or Co-development PartnerPhantom RH collaborates closely with France Travail (national employment agency) for job seeker referrals, training financing, and POEI/POEC program administration. France Travail provides candidate referrals and additional training allowances for eligible participants.
• Leading Schools (Partnerships with schools of excellence)coreStrategic or Co-development PartnerPhantom RH maintains partnerships with leading schools to source qualified candidates for training programs and enhance recruitment capabilities through school networks.
• Galeries LafayettecoreStrategic or Co-development PartnerStrategic partner providing retail training venues and hospitality immersion sites. Galeries Lafayette hosts Phantom RH trainees for hands-on field experience in premium retail and hospitality environments.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Crit Intérim: Major French staffing group with integrated recruitment, training, and workforce development services. Comparable in recruitment and training delivery, though Crit operates at much larger scale with broader geographic coverage than Phantom RH.
• AFPA: France's leading national professional training organization offering Qualiopi-certified programs across dozens of sectors. Comparable as a major training delivery provider, though AFPA operates nationwide public training centers versus Phantom RH's boutique POEI/POEC model.
• ManpowerGroup France: Major global staffing and workforce solutions provider operating extensively in France. Comparable as a broad incumbent offering recruitment, training, and workforce reskilling services across many sectors with far greater scale than Phantom RH.
• Adecco France: One of France's largest staffing and HR services firms with broad recruitment, training, and career transition offerings. Directly comparable in core recruitment and training delivery, though at substantially larger scale and broader sector coverage than Phantom RH.

Direct peers

• Walter Learning: French online training provider focused on professional certification and reskilling programs. Comparable as a Qualiopi-certified training delivery provider targeting career changers, though Walter Learning uses a primarily digital model versus Phantom RH's blended in-person immersion approach.
• RH Partners: French HR consulting and recruitment firm specializing in talent acquisition and HR advisory. Comparable to Phantom RH's consulting and recruitment services, serving similar mid-market enterprise clients with bespoke HR solutions.
• DLSI: French staffing and recruitment group with dedicated training divisions for workforce reskilling. Comparable in the recruitment-plus-training integrated model, though DLSI operates across more sectors and regions than Phantom RH's focused Paris offering.
• Alixio: French HR transformation and talent management consultancy offering recruitment, outplacement, and organizational consulting. Comparable to Phantom RH's HR consulting and coaching offerings for enterprise clients navigating workforce changes.

Emerging players

• OpenClassrooms: French online education platform offering diploma-recognized training programs in tech, business, and management. Comparable in the career reskilling and professional training space, though OpenClassrooms operates at significantly larger scale with a tech-focused curriculum.
• École 42: France-based tuition-free software engineering school with innovative peer-to-peer pedagogy. Comparable in offering free, intensive professional training with strong employment outcomes, though 42 specializes exclusively in IT/software versus Phantom RH's broader sector coverage.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/phantom-rh
• Instagraminstagram.com/phantom.rh

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Phantom RH