Phönix Soziale Dienste
Phönix Soziale Dienste is a Berlin-based non-profit gGmbH delivering Personal Assistance and Supported Independent Living services to adults with disabilities across Berlin and Brandenburg, funded through Germany's SGB IX Eingliederungshilfe and operated by 200+ qualified staff.
- Company typePrivate
- Founded1987
- HeadquartersBerlin-Spandau, Germany
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Phönix Soziale Dienste does
Phönix Soziale Dienste is a Berlin-based, non-profit social services provider (gemeinnützige GmbH) founded in 1987 and reorganized into its current legal form in 1995. The organization delivers two core services: Persönliche Assistenz (Personal Assistance), which provides in-home and accompanying support ranging from a few hours per day to 24/7 assistance for adults with physical, neurological, or other disabilities; and Betreutes Einzelwohnen (Supported Independent Living / BEW), which delivers several hours per week of socio-pedagogical counseling and accompaniment aimed at self-determined living and societal participation. Operations span Berlin and the surrounding Brandenburg region and are coordinated through a systematic Case Management methodology with dedicated Case Managers.
The company employs 200+ qualified staff including social workers, nurses, psychologists, Heilpädagogik professionals, and health managers, with compensation structured under documented collective-bargaining wage grades (EG5 for Persönliche Assistenz at €17.77-€21.62/hour, EG10 for BEW at €23.60-€33.51/hour, plus shift allowances). Services are funded under Germany's SGB IX Eingliederungshilfe framework through coordination with municipal payers — Sozialamt, Pflegekassen, and Krankenkassen — meaning clients access services as a social-insurance entitlement rather than via private payment. The managing shareholder is Andreas Wolter, with Katrin Schollmeyer as the primary contact for prospective-client consultation meetings.
Phönix distributes services via a direct-to-consumer model with no proprietary technology platform: lead generation relies on organic social media (Facebook, Instagram, YouTube), the Berl[in]klusiv blog, Stepstone job listings, and free in-person, phone, or video consultation meetings. The organization carries no patents, certifications, or technology integrations in the input data, and operates with no funding rounds, external investors, subsidiaries, or M&A activity — consistent with its charitable, mission-driven structure.
Phönix Soziale Dienste firmographics
Firmographics- Name
- Phönix Soziale Dienste
- Legal name
- PHÖNIX – Soziale Dienste – gGmbH
- Website
- https://phoenix-soziale-dienste.de
- Company type
- Private
- Founded year
- 1987
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Phönix Soziale Dienste is a Berlin-based non-profit gGmbH delivering Personal Assistance and Supported Independent Living services to adults with disabilities across Berlin and Brandenburg, funded through Germany's SGB IX Eingliederungshilfe and operated by 200+ qualified staff.
- Ownership category
- akta.pro rank
Phönix Soziale Dienste industry classification
Industry- Product category
- Disability Social Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Other Individual and Family Services (624190), Vocational Rehabilitation Services (6243)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Disability Services & Independent Living Support (BPAGAEAG)
- akta.pro secondary industries
- Disability Services & Independent Living Support (BPAGACAG), Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)
Keywords
Where Phönix Soziale Dienste is headquartered
LocationHeadquarters
- HQ city
- Berlin-Spandau
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
Phönix Soziale Dienste business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Eingliederungshilfe (Integration Assistance) - SGB IX: Personal Assistance is a benefit under the Eingliederungshilfe (integration assistance) according to SGB IX (German Social Code Book IX). People entitled to this have a legal right to these services funded through the social welfare system rather than paying privately.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Betreutes Einzelwohnen staff compensation (Entgeltgruppe 10) |
| Subscription | Monthly | Persönliche Assistenz staff compensation (Entgeltgruppe 5) |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels6 records
Phönix Soziale Dienste product offering
Product offeringCore offering
Phönix Soziale Dienste provides two core services to people with disabilities and chronic illnesses across Berlin: Persönliche Assistenz (Personal Assistance) delivers in-home and accompanying support covering mobility, body care, household tasks, communication, and leisure for several hours per day up to round-the-clock; Betreutes Einzelwohnen (Supported Independent Living / BEW) provides weekly socio-pedagogical counseling and accompaniment focused on self-determined life management. Both services are funded through the German social security system under Eingliederungshilfe per SGB IX and coordinated through dedicated Case Managers.
Product overview
Phönix Soziale Dienste is a non-profit social services provider offering two core services: Persönliche Assistenz (Personal Assistance) and Betreutes Einzelwohnen (Supported Independent Living/BEW). Persönliche Assistenz provides around-the-clock or part-day support for people with disabilities to manage daily activities independently in their chosen environment. Betreutes Einzelwohnen offers weekly socio-pedagogical counseling and accompaniment for several hours per week, helping individuals achieve self-determined living and social participation. Both services operate across Berlin, with the company serving over 200 employees supporting clients in their own homes or chosen environments.
Differentiator
Problem solved
Functional benefit
Products and services
- Persönliche Assistenz (Personal Assistance) In-home and accompanying support service for people with disabilities in Berlin, covering mobility, body care, household tasks, communication with important persons, and leisure activities. Available from several hours per day up to round-the-clock depending on individual need, funded through Eingliederungshilfe under SGB IX.
- Betreutes Einzelwohnen (Supported Independent Living / BEW) Ambulatory socio-pedagogical support service providing several hours per week of counseling and accompaniment for adults with disabilities and chronic illnesses in Berlin. Focuses on self-determined life management and societal participation, with delivery through regular meetings at clients' homes or at Phönix offices.
Companies that use Phönix Soziale Dienste
Customer profileNamed customers4 records
Segments2 records
Ideal customer profiles2 records
Phönix Soziale Dienste technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Phönix Soziale Dienste partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core, supporting and minor.
- Care insurance funds (Pflegekassen)coreCoordination of care services with nursing care insurance providers for funding and service delivery.
- Health insurance (Krankenversicherung)coreCoordination of health services and medical care with health insurance providers.
- Social welfare office (Sozialamt)coreCoordination of social assistance services with municipal social welfare offices for funding and service delivery.
- Legal guardians (gesetzliche Betreuer:innen)supportingCoordination with legal guardians of clients who require such support.
- Other ambulatory servicessupportingCoordination with other ambulatory care and support services to provide comprehensive client care.
- Host Europe GmbHminorWebsite hosting provider for phoenix-soziale-dienste.de
Scale indicators2 records
Recent moves8 records
Expansion highlights4 records
Phönix Soziale Dienste competitors and assessment
Company assessmentBroad incumbents
- Bundesvereinigung Lebenshilfe: National umbrella association for disability services in Germany, with local member organizations across all federal states. Comparable as a non-profit operating under SGB IX with similar Personal Assistance and supported living offerings.
- Malteser Berlin: Berlin branch of the national Malteser Hilfsdienst, providing ambulatory care, personal assistance, and disability support services. Comparable as a non-profit funded through similar social insurance channels.
- AWO Berlin: Workers' welfare association operating disability services, personal assistance, and supported living programs in Berlin. Comparable as a competing non-profit provider drawing on the same SGB IX reimbursement framework.
- Caritas Berlin: Large Catholic-affiliated social services umbrella providing disability support, care, and social assistance across Berlin. Comparable as a non-profit competing for the same SGB IX-funded clients but with a much broader service portfolio.
- Diakonie Berlin-Brandenburg: Protestant welfare association offering personal assistance, supported living, and disability services in the Berlin-Brandenburg region. Directly comparable geography and target population, with broader scope across additional welfare categories.
Regional players
- MENCAP (UK): UK-based national charity providing supported living, personal assistance, and advocacy for people with learning disabilities. Comparable as a non-profit disability services organization with similar mission and service lines, but operating under UK rather than German social insurance frameworks.
Direct peers
- Lebenshilfe Berlin: Berlin-based member of the national Lebenshilfe federation providing disability services including personal assistance, supported living, and family support. Highly comparable as a non-profit serving the same SGB IX-funded population in the same Berlin geography.
Emerging players
- Specialisterne Deutschland: German arm of the international Specialisterne network focused on employment integration for people on the autism spectrum. Comparable as a disability-services non-profit in Germany but with a narrower vocational/specialty focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
Phönix Soziale Dienste social profiles
Digital presencePhönix Soziale Dienste financial estimates
Financial estimateRevenue estimate
Valuation estimate
Phönix Soziale Dienste leadership team
Management profileNumber of profiles
Profiles2 records
Phönix Soziale Dienste funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Phönix Soziale Dienste M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Phönix Soziale Dienste
What does Phönix Soziale Dienste do?
Phönix Soziale Dienste provides two core services to people with disabilities and chronic illnesses across Berlin: Persönliche Assistenz (Personal Assistance) delivers in-home and accompanying support covering mobility, body care, household tasks, communication, and leisure for several hours per day up to round-the-clock; Betreutes Einzelwohnen (Supported Independent Living / BEW) provides weekly socio-pedagogical counseling and accompaniment focused on self-determined life management. Both services are funded through the German social security system under Eingliederungshilfe per SGB IX and coordinated through dedicated Case Managers.
Is Phönix Soziale Dienste a public or private company?
Phönix Soziale Dienste is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Phönix Soziale Dienste founded?
Phönix Soziale Dienste was founded in 1987. It employs 1 to 10 people.
Where is Phönix Soziale Dienste based?
Phönix Soziale Dienste is headquartered in Berlin-Spandau, Germany, in the Europe region.
How does Phönix Soziale Dienste make money?
One revenue line is on record: eingliederungshilfe (Integration Assistance) - SGB IX.
Who are Phönix Soziale Dienste's main competitors?
Broad incumbents on record are Bundesvereinigung Lebenshilfe, Malteser Berlin, AWO Berlin, Caritas Berlin and Diakonie Berlin-Brandenburg. MENCAP (UK) is listed as a regional player. Lebenshilfe Berlin is listed as a direct peer. Specialisterne Deutschland is listed as an emerging player.
Does Phönix Soziale Dienste have an API?
No public API is recorded for Phönix Soziale Dienste.
What industry is Phönix Soziale Dienste in?
Phönix Soziale Dienste's product category is Disability Social Services. Its primary akta.pro industry code is BPAGAEAG, Disability Services & Independent Living Support, with a secondary code of BPAGACAG, Disability Services & Independent Living Support. Its NAICS code is 62412 and its SIC code is 8300.