What Pontchartrain Hotel does

The Pontchartrain Hotel is a historic, 106-room boutique-luxury property founded in 1927 and located in New Orleans' Garden District on the St. Charles streetcar line. It is operated by Aparium Hotel Group and serves a mix of leisure travelers, couples, group/event clients (weddings, corporate meetings, social gatherings), and literary-tourism visitors drawn to the property's documented Tennessee Williams heritage. The hotel monetizes through nightly room revenue, four on-site food and beverage outlets, dedicated event venues, valet parking, pet fees, and bundled stay packages such as romance and seasonal offers. Beyond the four walls, the brand operates a Shopify-based merchandise store that opens a direct-to-consumer retail channel for branded goods. Underlying technology is conventional hospitality infrastructure (SynXis for booking/reservations, Shopify for retail) with no disclosed AI/ML components. Recent capital actions include the 2016 major renovation that repositioned the property for the boutique-luxury segment and a partnership with Franco's Gym that extended the amenity offering without capital outlay.

Name

Pontchartrain Hotel

Legal name

The Pontchartrain Hotel

Website

https://pontchartrainhotel.com

Company type

Private

Founded year

1927

Operating status

Operating

Headcount range

11–50 employees

Short description

The Pontchartrain Hotel is a 106-key, 1927-founded boutique-luxury property in New Orleans' Garden District, operated by Aparium Hotel Group. It serves leisure travelers, couples, and group/event clients via rooms, four F&B outlets, event venues, bundled packages, and a Shopify merchandise store.

Ownership category

akta.pro rank

Product category

Boutique Hotel Hospitality

NAICS

Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Historic & Heritage Full-Service Hotels (THAGAAAG)

akta.pro secondary industries

Hotel & Resort Restaurants (THAFACAH), Lounge Bars & Hotel Bars (THAFAEAI)

Keywords

• Boutique hotel accommodations
• Historic hotel lodging
• Hotel food and beverage
• Event venue rentals
• Extended stay suites

Headquarters

HQ city

New Orleans

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Hotel Room Accommodations: The primary revenue stream comes from overnight guest accommodations across 106 rooms and suites, including standard rooms (Clio King, Erato Double, Euterpe Deluxe Queen), family suites (Thalia Family Suite), and luxury suites (Calliope King Suite, Polyhymnia Two-Room Suite, Melpomene Two Bedroom Suite). Revenue is generated through nightly rates with seasonal and event-based pricing variations.
2. Food & Beverage Operations: Four distinct dining venues generate food and beverage revenue: Jack Rose restaurant (dinner Wed-Sun), Hot Tin rooftop bar (drinks daily 2pm-12am/2am), Bayou Bar (lunch/dinner with live jazz Tue-Sat), and Silver Whistle Cafe (breakfast daily 7am-11am). Room service is unavailable but carryout orders from restaurants can be delivered to rooms.
3. Meeting & Event Space Rental: The hotel generates revenue from renting its curated collection of intimate venue spaces for meetings, private dinners, weddings, and small celebrations. Venues include The Parlor, Hot Tin (rooftop), Bayou Bar, and Silver Whistle Cafe for events. Event inquiries are handled via email to the sales team.
4. Valet Parking: Valet parking is available at $55 plus tax per night with 24-hour in-and-out access. This is a mandatory fee for guests with vehicles as there is no self-parking option.
5. Destination Amenity Fee: Daily fee included in stay covering complimentary guestroom coffee, Hi-Speed Wi-Fi throughout the hotel, local calls, digital newspaper and e-books, bottled water at check-in, and daily access to Franco's gym on Magazine Street.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

The Pontchartrain Hotel is a 106-room historic full-service boutique hotel in New Orleans' Garden District that sells overnight accommodations across eight room categories (standard rooms, family suites, and luxury suites), four on-site food and beverage venues, and curated meeting and event spaces. The property operates as a destination experience combining lodging with multiple dining, bar, and event offerings under one historic 1927 building managed by Aparium Hotel Group.

Product overview

Pontchartrain Hotel is a historic 1927 hotel in New Orleans' Garden District offering 106 rooms including standard rooms, suites, and family accommodations. The property operates four distinct dining and beverage outlets: Jack Rose restaurant (fine dining with Italian, French, Spanish influences), Hot Tin rooftop bar (panoramic views, craft cocktails), Bayou Bar (tavern-style with live jazz), and Silver Whistle Café (breakfast and coffee). The hotel also features meeting and event venues including The Parlor and intimate meeting spaces. Room amenities include Le Labo toiletries, private bars, complimentary WiFi, and access to partner gym facilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Clio King Room Oversized hotel room with a King size bed, reading nook, desk, and flat-screen TV; en suite bathroom with Le Labo toiletries, bathrobe, alarm clock, in-room safe, and complimentary WiFi. Available to overnight guests.
• Clio King City View Room Oversized King room with views of the surrounding city and Garden District; complimentary WiFi, Le Labo amenities, plush bathrobe, working desk, and in-room electronic safe. For overnight guests seeking scenic views.
• Erato Double Room Spacious room with two Double size beds, reading nook, desk, and flat-screen TV; Le Labo products, hair dryer, bathrobe, alarm clock, in-room safe, and complimentary WiFi. For overnight guests needing double-bed accommodations.
• Euterpe Deluxe Queen Room Oversized room with two Queen size beds, sitting area with sofa, chair and desk; en suite bathroom with Le Labo products, hair dryer, bathrobe, single-use toiletries, alarm clock, and in-room safe. For overnight guests and small families.
• Thalia Family Suite Two-bedroom suite with master bedroom featuring a King size bed and adjoining second bedroom with two twin Standard beds; Le Labo toiletries, hair dryer, bathrobe, alarm clock, in-room safe, and complimentary WiFi. For families needing separate bedrooms.
• Calliope King Suite Well-appointed King suite with master bedroom (King bed, reading nook), additional living room with sofa, seating and entertainment area, and desk; en suite bathroom with Le Labo toiletries, alarm clock, and in-room safe. For overnight guests wanting suite space.
• Polyhymnia Two-Room Suite Large Double suite (617 sq ft) with master bedroom featuring two Double beds and additional living room with sofa, seating and entertainment area, and desk; Le Labo products, hair dryer, bathrobe, alarm clock, and in-room safe. For guests needing expanded living space.
• Melpomene Two Bedroom Suite Two-bedroom suite with King beds in each room and connecting bathroom; additional living room with sofa, seating and entertainment area, dining table, and wet bar; Le Labo products, hair dryer, bathrobe, alarm clock, and in-room safe. For guests wanting premium two-bedroom accommodations.
• Jack Rose Restaurant On-site fine dining restaurant offering eclectic New Orleans cuisine with Italian, French, and Spanish influences; multiple dining rooms including Jack Room, Rose Room, Mile High Pie Club, Living Room, and Rose Garden Patio. Open Wed-Sat 5pm-10pm and Sat-Sun 11am-2pm. Serves hotel guests and the public.
• Hot Tin Rooftop Bar Panoramic rooftop bar inspired by Tennessee Williams, offering 270-degree views of Downtown New Orleans and the Mississippi River; elevated cocktails, champagne, indoor and outdoor spaces. Open Sun-Thu 2pm-12am, Fri-Sat 2pm-2am. 21+ venue only. Serves hotel guests and the public.
• Bayou Bar Lively tavern-style bar featuring Creole-inspired dishes, award-winning Bayou Bar burger, extensive whiskey and beer list, and live jazz music Tue-Sat evenings. Once frequented by Truman Capote and Frank Sinatra. Open Sun-Thu 11am-11pm, Fri-Sat 11am-12am. Serves hotel guests and the public.
• Silver Whistle Café Historic Garden District gathering place serving breakfast fare with a robust coffee program in classic diner-style space; fresh baked pastries, classic American breakfast, and on-the-go bites; historic ten-seat community table. Open daily 7am-11am. Serves hotel guests and the public.
• Meeting and Event Venues Curated collection of intimate venue spaces for meetings, private dinners, weddings, and small celebrations; includes The Parlor (historic industrial shell with glamorous details), Hot Tin rooftop, Bayou Bar, and Silver Whistle Café. Customizable layouts, dedicated event support, and seamless service. Sold to event organizers, wedding planners, and corporate meeting planners.

Quantifiable outcome

• #10 Best Hotels in New Orleans by Condé Nast Traveler's 2023 Reader's Choice Awards
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

One partnership is on record.

• Franco's Gym on Magazine StreetminorStrategic or Co-development PartnerPartnership provides hotel guests with access to Franco's fitness facilities as part of the Destination Amenity Fee. Guests receive one complimentary pass per stay, with additional passes available at 50% discount ($5). This addresses the absence of an in-hotel fitness center while providing guests fitness options.

Scale indicators4 records

Recent moves2 records

Expansion highlights4 records

Direct peers

• International House Hotel: Boutique hotel in New Orleans' Warehouse/CBD area with ~130 rooms, on-site restaurant (Loa), and modern design focus; comparable scale and positioning as an independent boutique competing for design-oriented travelers.
• Hotel Monteleone: Iconic historic full-service hotel in the French Quarter of New Orleans, family-owned since 1886 with 570+ rooms, rooftop Carousel Bar, and similar literary/celebrity heritage — the closest direct competitor in historic New Orleans luxury lodging with on-site F&B venues.
• Maison de la Luz: Sister property also managed by Aparium Hotel Group in New Orleans' Warehouse District; ~67 rooms with high-design boutique positioning and curated guest experience — most directly comparable peer in operator portfolio and brand DNA.
• The Roosevelt New Orleans, A Waldorf Astoria Hotel: Historic 1893 luxury hotel on Canal Street with 504 rooms, multiple F&B outlets (Sazerac Bar, Domenica), and event spaces; comparable heritage-driven full-service positioning and award-winning reputation in the New Orleans market.
• Ace Hotel New Orleans: Design-forward boutique hotel in the Warehouse District with ~230 rooms, multiple F&B outlets, and live music programming; comparable in targeting culturally-engaged leisure travelers seeking distinctive neighborhood experiences rather than chain uniformity.
• The Saint Hotel, Autograph Collection: Boutique historic hotel in the French Quarter with ~170 rooms, rooftop bar, and modern luxury positioning under Marriott's Autograph Collection; competes directly for design-conscious leisure and group travelers in New Orleans.
• The Chloe New Orleans: Recently renovated historic boutique hotel on St. Charles Avenue in the Garden District/Uptown area with ~100 rooms and on-site restaurant; directly comparable in Garden District positioning, historic character, and room count.
• Le Pavillon Hotel: Historic 1907 boutique hotel in New Orleans' CBD with ~200 rooms, ornate lobby, and on-site restaurant; competes in the same historic full-service category targeting leisure and business travelers seeking character-rich accommodations.
• Bourbon Orleans Hotel: Historic 1817 building in the French Quarter with 220+ rooms, Roux Bistro, and Bourbon Heat nightclub; comparable boutique-style historic full-service hotel operating in New Orleans with multiple F&B revenue streams.

Broad incumbents

• The Ritz-Carlton, New Orleans: Luxury full-service hotel on Canal Street with ~527 rooms, multiple F&B venues, spa, and large-scale meeting facilities; represents the upper-tier brand standard against which the Pontchartrain competes for high-end leisure and corporate group business.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/The-Pontchartrain-Hotel-144831512250064
• Instagraminstagram.com/thepontchartrain
• LinkedInlinkedin.com/company/pontchartrain-hotel

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pontchartrain Hotel