What Promedico does

Promedico Ltd is an Israeli supply chain services company founded in 1952 and operating as a subsidiary of Neopharm Group since 2005. The company provides end-to-end logistics and distribution services for pharmaceutical products, medical devices, cosmetics, consumer goods, nutritional supplements, and baby food, serving over 4,000 active customers across Israel including hospital pharmacies, health funds (Maccabi, Clalit), retail food chains (Shufersal, Rami Levy), universities, and B2C consumers via home delivery. With 170+ employees and 25,000+ monthly deliveries, it claims the widest customer base in Israel's pharma and consumer-goods supply chain market.

The technology stack is built around a Warehouse Management System deployed in July 2023, an AutoStore Goods-To-Person automated picking system with planned Q2 2025 launch, and temperature-controlled storage and transport across four bands (15-25°C, 2-8°C, -20°C, -70°C) with GPS-based fleet tracking and online temperature monitoring. Infrastructure includes a 12-dunam main logistics center in Emek Hefer plus a newly completed 30-meter-high distribution warehouse (occupancy from September 2024) handling 5,000+ SKUs. Regulatory credentials include GMP/GDP compliance, MIA import authorization, QP certification, ISO 9001/14001/45001/13485/27001, and a Platinum certification from the Israeli Standards Institute.

The business model is a managed-services B2B supply chain offering organized into eight integrated service lines: Import & Procurement, Storage & Picking, Distribution, Quality Assurance, Customer Relations, Pharmacy/QP Services, Value-Added Services (kit preparation, customization, subcontracting), and Credit & Collection Management. Pricing is quote-based on custom B2B service packages with multi-year contracts, and 24/7 order reception is supported through direct ERP interfaces with customers. Promedico operates only within Israel, with no disclosed international footprint or external funding rounds.

Name

Promedico

Legal name

Promedico Ltd

Website

https://promedico.co.il

Company type

Private

Founded year

1952

Operating status

Operating

Headcount range

51–100 employees

Short description

Promedico is an Israeli supply chain services company (founded 1952, Neopharm Group subsidiary) that provides temperature-controlled storage, distribution, import, QP release, and value-added services for pharma, medical devices, cosmetics, and consumer goods to 4,000+ customers across Israel.

Ownership category

akta.pro rank

Product category

Pharmaceutical Distribution & Supply Chain Services

NAICS

Refrigerated Warehousing and Storage (493120), Packaging and Labeling Services (56191)

SIC

Wholesale-Drugs, Proprietaries & Druggists' Sundries (5122), Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047)

akta.pro primary industry

Pharmaceutical & Medical Device Packaging (GMP, Tamper-Evident, Cold-Chain Packs) (TLAIAGAI)

akta.pro secondary industries

Pharma & Life Sciences Cold Chain Forwarding (GDP-Compliant) (TLACAMAD), Medical Devices & Diagnostics Temperature-Controlled Storage (TLALABAH), Cold Chain Fulfillment & Pick-Pack (E-grocery/D2C) (TLALABAL), Dispensing & Pump Systems (Pumps, Sprayers, Misters, Droppers) (IMALAJAB)

Keywords

• Pharmaceutical distribution services
• Medical device logistics
• Supply chain services
• Cold chain logistics
• Pharmaceutical warehousing

Headquarters

HQ city

Petach Tikva, Israel

HQ country

Israel

HQ region

Middle East

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Supply Chain Services: Comprehensive supply chain services including import, storage, picking, and distribution of pharmaceutical products, medical devices, consumer products, cosmetics, nutritional supplements, and baby food
2. Value-Added Services: Product customization, regulatory adjustments, kit preparation for pharmaceutical companies, and subcontracting services for pharma, cosmetics, and medical device companies
3. Credit and Collection Management: Credit management and debt collection services for corporate customers, large companies, small businesses, and private sector clients including hospitals, health funds, pharmacies, and food chains
4. Pharmaceutical Services (QP): Quality assurance and regulatory compliance services for pharmaceutical products, including import of unregistered medications (Article 29), dangerous substance management, and product adaptation

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Promedico provides end-to-end supply chain services for pharmaceutical, medical device, consumer products, cosmetics, nutritional supplements, and baby food companies in Israel. Its integrated service platform spans import and procurement, regulated storage and picking (including four temperature ranges down to -70°C), distribution to hospitals, pharmacies, food chains, health funds, universities, and private consumers, plus pharmacy/QP services, value-added services such as kit preparation and product customization, and credit and collection management. The company operates GMP/GDP-compliant facilities with advanced WMS and AutoStore automated picking, holding ISO 9001, 14001, 45001, 13485, 27001, and Platinum certification.

Product overview

Promedico is a supply chain services company offering an integrated platform of logistics and distribution services for pharma, cosmetics, medical devices, consumer products, dietary supplements, and baby food. The core offering spans eight interconnected service areas: Import & Procurement, Storage & Picking, Distribution, Quality Assurance, Customer Relations, Pharmacy/Qualified Person (QP) Services, Value-Added Services (including product customization and kit manufacturing), and Credit & Collection Management. Promedico differentiates through advanced warehouse automation (AutoStore robotic picking, WMS system), temperature-controlled storage and transport capabilities (15-25°C, 2-8°C, -20°C, -70°C), and regulatory expertise (GMP/GDP compliant, Ministry of Health authorized). The company operates within the Neopharm Group structure, serving over 4,000 active customers including hospital pharmacies, retail chains, HMOs, supermarkets, and private B2C consumers.

Differentiator

Problem solved

Functional benefit

Products and services

• Distribution Services Distribution services to all sectors including pharmacy chains, hospitals, universities, convenience stores, clinics, private B2C customers, and supermarket chains across Israel.
• Import and Procurement Services End-to-end import and procurement services for Neopharm Group companies and distribution partners, covering planning, S&OP processes, purchasing, import approvals, customs clearance, and market adaptation for pharma and health products.
• Storage and Picking Services Storage and picking services managing millions of products annually, including FEFO inventory management, full batch traceability, multi-temperature storage (15-25°C, 2-8°C, -20°C, -70°C), and returns/recall management.
• Quality Assurance System Quality assurance system ensuring all medical products and sensitive health products undergo strict supervision, monitoring, and regulatory inspections before approval, supported by ISO and GMP/GDP certifications.
• Customer Relations Services Customer relations division covering all customer interactions including B2B institutional, private business, consumers, home patients, and ERP infrastructure for business partners, with 24/7 order receiving via multiple channels.
• Pharmacy / QP Services Pharmacy department providing QP (Qualified Person) services for batch release, regulatory support, unregistered drug import (Category 29), dangerous drug management, quality complaint handling, medical preparation customization/relabeling, and vaccination control oversight.
• Value-Added Services Value-added services including product customization (including medical preparations), regulatory adaptations, on-demand kit manufacturing, subcontracting for pharma, cosmetics, and medical device companies, and special projects including student health vaccination logistics.
• Credit and Collection Management Credit and collection management handling ongoing collections from diverse customers including hospitals, health funds, pharmacies, supermarket chains, and private sector clients, including delivery documentation, invoicing, credit risk management, and bank guarantee services.

Quantifiable outcome

• Millions of products stored and picked annually from leading Israeli and international brands
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• AutoStorecoreTechnology or Integration · 1 September 2024Strategic agreement for automated picking system implementation. This Goods To Person system represents a significant upgrade to Promedico's picking capabilities for pharma, cosmetics, food, and medical device operations in B2B and B2C. Launch planned for Q2 2025.
• Leading Global Biomed CompanycoreStrategic or Co-development PartnerStrategic partnership for kit preparation services. Promedico implemented automated systems to prepare kits for a world-leading biomed company, enabling immediate and future capacity for growing activity volumes.

Scale indicators7 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• CEVA Logistics (CMA CGM): Global 3PL offering dedicated Healthcare and Consumer Goods verticals with cold-chain warehousing and distribution. Comparable end-to-end supply-chain service model, though serving multiple geographies at much larger scale.
• DHL Supply Chain Life Sciences: Global 3PL with a dedicated Life Sciences / Healthcare division offering GDP-compliant cold-chain warehousing and distribution for pharma and medical devices. Comparable as a full-spectrum pharma logistics provider, though at much larger global scale than Promedico.
• Agility Logistics (Agility Cold Chain): Middle East-headquartered global logistics provider with cold-chain storage and pharma distribution capabilities. Comparable as a regional 3PL with strong Middle East presence and pharma logistics expertise overlapping Promedico's Israeli customer base.
• UPS Healthcare (Marken): UPS Healthcare (including Marken) operates GDP-compliant cold-chain storage, distribution, and clinical trial logistics globally. Comparable in regulated pharma logistics and QP/release capabilities, with deeper international reach than Promedico.
• Kuehne+Nagel (KN PharmaChain / KN Cool & Care): World's largest sea freight forwarder with KN PharmaChain providing GDP/GMP-compliant temperature-controlled pharma logistics and warehousing. Directly comparable service portfolio (cold-chain storage, distribution, packaging, regulatory support) at global scale.
• FedEx Custom Critical: FedEx's specialized division for time- and temperature-critical shipments, including pharma and life-science logistics. Comparable in temperature-controlled transport and logistics services for healthcare customers.
• PHS Technologies (Medline Israel) / Medline Industries: Major manufacturer and distributor of medical-surgical supplies with global supply-chain operations. Comparable in medical-device and healthcare-product distribution, including warehousing, picking, and direct delivery to hospitals and clinics.

Regional players

• Super-Pharm Israel: Israel's largest pharmacy retail chain with extensive distribution operations for pharma and consumer health products. Comparable in Israel-focused pharmaceutical/consumer distribution scale, though retail-led rather than pure 3PL.

Direct peers

• Biocair: Specialist courier and logistics provider dedicated to temperature-sensitive life-science shipments with deep cold-chain expertise. Comparable in regulated pharma logistics including packaging, storage, and distribution.
• World Courier: Specialist in temperature-controlled pharmaceutical logistics and clinical trial distribution with extensive cold-chain expertise. Closely comparable in GDP-compliant storage, packaging, and time-/temperature-sensitive distribution of pharma and biotech products.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/promedico

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Promedico