Promise Group
Promise Group is a Warsaw-headquartered Microsoft Solutions Partner delivering cloud, data analytics, cybersecurity, modern workplace, and AI/Copilot services, plus three proprietary products (Intranet, InTouch, ProSign), to enterprises and SMBs across 10+ Central and Eastern European markets.
- Company typePrivate
- Founded-
- HeadquartersWarsaw, Poland
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Promise Group does
Promise Group (legally A.P.N. Promise S.A.) is a Warsaw-headquartered, privately held Polish joint-stock company founded in 1991 that operates as a Microsoft-centric IT services and solutions provider across Central and Eastern Europe. Its core technology stack is built entirely on the Microsoft ecosystem — Azure, Microsoft 365, Dynamics 365, Microsoft Power Platform, and Microsoft security products — over which it layers three proprietary products (APN Intranet for internal communications, InTouch for workplace collaboration, and ProSign for digital signatures) and five service verticals: Cloud Services, Data Analytics, Cybersecurity (including NIS 2 Directive compliance), Modern Work, and Microsoft Copilot/AI deployment. The firm holds five Microsoft Solutions Partner designations (Infrastructure, Data & AI, Digital & App Innovation, Modern Work, Security) plus Azure and Security specializations in Analytics, Infrastructure & Database Migration, Azure Virtual Desktop, Threat Protection, and Identity & Access Management, and was named 2025 Microsoft Country Partner of the Year for Poland and Lithuania.
The company earns revenue through four streams: project-based professional services for cloud migration, data analytics, cybersecurity, and modern workplace implementations; recurring managed services contracts on top of delivered solutions; Cloud Solution Provider (CSP) license distribution for Microsoft 365, Dynamics 365, Power Platform, and Azure subscriptions (a recurring revenue line); and training/certification programs. Pricing is custom and quote-based, typically structured as multi-year enterprise contracts with iterative pre-implementation analysis. Go-to-market combines direct enterprise field sales with a structured partner program (resellers, ISVs, implementation partners), CSP distribution, and a Training & Events channel. Promise Group serves a horizontal customer base — mid-to-large enterprises and SMBs — across at least ten localized markets (Poland, Lithuania, Ukraine, Czechia with a dedicated subsidiary APN Promise Czechia s.r.o., Baltics, Kazakhstan, Romania, Pakistan, Hungary, Germany), with named customers spanning healthcare (Medicus), IT services (Lizard, Antdata), software (Athenasoft, DreamITeam), telecommunications (Eltel), and pharmaceuticals (Bioton).
Promise Group firmographics
Firmographics- Name
- Promise Group
- Legal name
- A.P.N. Promise S.A.
- Website
- https://promisegroup.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Promise Group is a Warsaw-headquartered Microsoft Solutions Partner delivering cloud, data analytics, cybersecurity, modern workplace, and AI/Copilot services, plus three proprietary products (Intranet, InTouch, ProSign), to enterprises and SMBs across 10+ Central and Eastern European markets.
- Ownership category
- akta.pro rank
Promise Group industry classification
Industry- Product category
- IT Services and Microsoft Cloud Solutions
- NAICS
- Software Publishers (513210), Computer Systems Design Services (541512), Computer Training (61142), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Offshore Development Center (ODC) / Dedicated Team Services (BPAEAMAL)
- akta.pro secondary industry
- Corporate Learning & Training Content Development (EDAGAKAC)
Keywords
Where Promise Group is headquartered
LocationHeadquarters
- HQ city
- Warsaw
- HQ country
- Poland
- HQ region
- Europe
Offices1 record
Markets served
Promise Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Professional Services - Implementation & Consulting: Revenue generated from consulting, implementation, and project-based services including cloud migration, data analytics implementations, cybersecurity deployments, and modern workplace transformations. Projects typically follow an iterative implementation methodology with pre-implementation analysis, development, testing, and deployment phases.
- Managed Services: Ongoing managed services contracts providing continuous support, maintenance, and optimization of implemented Microsoft solutions. Delivered through dedicated partner services offerings covering cloud services, cybersecurity, data analytics, and modern work.
- Cloud Solution Provider (CSP) - License Distribution: Revenue from distributing Microsoft license agreements (Microsoft 365, Dynamics 365, Microsoft Power Platform, Azure Subscription) as an authorized CSP partner. Includes advisory services for license selection and ongoing support services.
- Training & Certification Services: Revenue from training programs, workshops, and certification preparation for customers and partners on Microsoft technologies and digital transformation methodologies.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise Implementation Projects |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Promise Group product offering
Product offeringCore offering
Promise Group is a Microsoft-focused IT services and solutions company that designs, implements, and supports cloud infrastructure, data analytics, cybersecurity, and modern workplace solutions for enterprise customers across Central and Eastern Europe. The company also distributes Microsoft licenses through its Cloud Solution Provider (CSP) status and offers three proprietary products (Intranet, InTouch, ProSign) that extend the Microsoft ecosystem. Training and events complement the core services portfolio.
Product overview
Promise Group is a Microsoft-centric technology solutions provider offering a portfolio of proprietary products and professional services. The product portfolio consists of three core proprietary solutions (Intranet, InTouch, and ProSign) complemented by five major service verticals: Cloud Services, Data Analytics, Cybersecurity, and Modern Work. The proprietary products are built on Microsoft platforms and integrate with the Microsoft 365 ecosystem, while the service offerings deliver enterprise implementations across Microsoft's technology stack including Azure, Dynamics 365, and Power Platform. The company operates as both a solutions integrator and software vendor, providing AI-powered productivity tools through Microsoft Copilot alongside traditional enterprise software deployment and managed services.
Differentiator
Problem solved
Functional benefit
Brands
- InTouch: Communication and collaboration platform product
- ProSign
- APN Intranet
Products and services
- Cloud Services Microsoft-Azure-based cloud infrastructure and migration services for enterprise IT estates, including design, deployment, and operational support of cloud workloads on Microsoft platforms.
- Data Analytics Data and analytics solutions built on Microsoft data platforms, supporting reporting, business intelligence, and analytics workloads for enterprise customers.
- Cybersecurity Security consulting and implementation services leveraging Microsoft Security solutions, supporting enterprise security posture, identity, and compliance on Microsoft platforms.
- Modern Work Microsoft 365 and Modern Work deployment, adoption, and support services enabling enterprise customers to roll out and operate modern workplace productivity and collaboration tools.
- Microsoft License Distribution (CSP) Resale and provisioning of Microsoft cloud and on-premises licenses to enterprise customers through Microsoft's Cloud Solution Provider (CSP) program.
- Intranet (Proprietary Product) Proprietary intranet product from Promise Group, designed to extend the Microsoft collaboration stack for enterprise customers.
- InTouch (Proprietary Product) Proprietary InTouch product developed and sold by Promise Group as part of its portfolio of Microsoft-aligned solutions.
- ProSign (Proprietary Product) Proprietary ProSign product developed and sold by Promise Group as part of its portfolio of Microsoft-aligned solutions.
- Training & Events Training courses and events delivered to enterprise customers and partners to support adoption of Microsoft technologies and related Promise Group solutions.
Quantifiable outcome
- Microsoft Country Partner of the Year 2025 - Poland and Lithuania
- +2 more outcomes
Companies that use Promise Group
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles1 record
Promise Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration24 records
AI capability5 records
Feature3 records
Promise Group partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcorePrimary technology partner and vendor relationship. Promise Group holds multiple Microsoft Solutions Partner designations (Infrastructure, Data, Digital, Modern Work, Security) and Azure/Security specializations (Analytics, Infrastructure & Database Migration, Azure Virtual Desktop, Threat Protection, Identity & Access Management). Operates as authorized Cloud Solution Provider (CSP) for Microsoft 365, Dynamics 365, Power Platform, and Azure subscriptions.
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
Promise Group competitors and assessment
Company assessmentDirect peers
- Avanade: Joint venture between Accenture and Microsoft, and the largest pure-play Microsoft consulting and services firm globally. Directly comparable to Promise Group as a Microsoft-focused implementation partner covering Azure, Dynamics 365, Microsoft 365, and Security, though at vastly larger scale.
- Crayon: Norwegian-headquartered IT services and software asset management firm with deep Microsoft partnership across EMEA. Comparable to Promise Group in Microsoft licensing, cloud economics, and software/services bundling, with a stronger Northern European footprint.
- QBS Technology Group: European Microsoft-focused software distributor and services partner. Comparable to Promise Group in Microsoft licensing distribution and partner enablement model, with similar mid-market European focus.
- Insight Enterprises: Global Microsoft partner providing hardware, software, and IT services including cloud solutions across Microsoft 365, Azure, and Dynamics. Comparable business model combining license distribution with implementation and managed services, though significantly larger.
- Devoteam: European IT consultancy with strong Microsoft focus (named Microsoft Partner of the Year in multiple years). Directly comparable to Promise Group in cloud transformation, security, and modern work services, with broader Western European presence.
Broad incumbents
- ALSO Group: Large European IT distribution and services group with Microsoft as a major vendor. Comparable in the Cloud Solution Provider and license distribution dimension, but operates at broader scale and across many vendors.
- Atos: European-headquartered IT services group with Microsoft partnership and cloud/security practices. Comparable in enterprise transformation and managed services, with significantly broader geographic and portfolio reach.
- Ingram Micro: Global IT distributor and Microsoft LSP/CSP partner. Comparable in license distribution and partner ecosystem scope, but operates across many vendors and at vastly larger scale.
- Capgemini: Global IT services firm with strong Microsoft alliance and European delivery centers. Comparable in transformation, cloud migration, and managed services, but at much larger scale and broader portfolio.
- Accenture: Global IT consulting firm with one of the largest Microsoft businesses (parent of Avanade). Comparable in Microsoft cloud, security, and data services delivery, but at enterprise scale and across all major hyperscalers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Promise Group social profiles
Digital presencePromise Group compliance and trust
Trust signalCompliance12 records
Promise Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Promise Group leadership team
Management profileNumber of profiles
Promise Group subsidiaries and ownership
Company hierarchySubsidiaries1 record
Promise Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Promise Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Promise Group
What does Promise Group do?
Promise Group is a Microsoft-focused IT services and solutions company that designs, implements, and supports cloud infrastructure, data analytics, cybersecurity, and modern workplace solutions for enterprise customers across Central and Eastern Europe. The company also distributes Microsoft licenses through its Cloud Solution Provider (CSP) status and offers three proprietary products (Intranet, InTouch, ProSign) that extend the Microsoft ecosystem. Training and events complement the core services portfolio.
Is Promise Group a public or private company?
Promise Group is a private company. It is classified as unknown and is currently operating.
When was Promise Group founded?
Promise Group was founded in -1. It employs 11 to 50 people.
Where is Promise Group based?
Promise Group is headquartered in Warsaw, Poland, in the Europe region.
How does Promise Group make money?
Four revenue lines are on record. Professional Services - Implementation & Consulting is the primary driver. The others are managed Services, cloud Solution Provider (CSP) - License Distribution and training & Certification Services.
Who are Promise Group's main competitors?
Direct peers on record are Avanade, Crayon, QBS Technology Group, Insight Enterprises and Devoteam. Broad incumbents are ALSO Group, Atos, Ingram Micro, Capgemini and Accenture.
Does Promise Group have an API?
No public API is recorded for Promise Group.
What industry is Promise Group in?
Promise Group's product category is IT Services and Microsoft Cloud Solutions. Its primary akta.pro industry code is BPAEAMAL, Offshore Development Center (ODC) / Dedicated Team Services, with a secondary code of EDAGAKAC, Corporate Learning & Training Content Development. Its NAICS code is 513210 and its SIC code is 7370.