ProtecBag

What ProtecBag does

ProtecBag, legally EMBASEGURA MEXICO SA DE CV, is a Mexican physical-services company that has provided tamper-proof luggage wrapping at airport concourses since 1989. It operates 14 wrapping stations across all terminals of Cancun Airport, available daily from 3:00 AM to 10:00 PM, using stretch-film machines that apply recycled, biodegradable plastic around checked baggage to deter theft, prevent illicit-item insertion, and shield against damage and weather. The core product, Premium ChillTag, bundles this wrap with a USD 4,000 compensation guarantee, QR-coded Lost & Found tracking, and a COVID-certified sanitizer, priced at USD 499 online and higher at the airport.

The company monetizes primarily through one-time transaction fees per wrapped bag, with tiered pricing for individual, Friends Pack (2x, 10% off), and Family Pack (4x, 20% off) purchases. Complementary revenue comes from e-commerce sales of TSA-approved locks (USD 320), bubble wrap (USD 150), sanitizer sprays, and Lost & Found stickers via a Shopify storefront that ships worldwide. Digital infrastructure includes iOS and Android apps tied to a QR registration system, with worldwide item recovery executed through a DHL Express partnership. TSA-approved clear wrap enables US-bound flights to retain protection through security screening.

Go-to-market is direct-to-consumer at the airport point-of-sale, supplemented by online pre-purchase for queue-skipping and discounted rates. The primary customer segment is international air travelers passing through Cancun, with secondary segments including premium/frequent flyers, sports-equipment travelers carrying fragile or oversized items, and owners of high-value personal items seeking traceability. Marketing relies on Instagram, a travel blog, email newsletter, and earned media in Fodor's Travel, Condé Nast Traveler, and The Telegraph. Distribution remains concentrated in a single airport, and the company's headquarters and registered office are in San Pedro García, Mexico, with EMBASEGURA MEXICO SA DE CV and Protec Bag Group Limited listed as related corporate entities.

Name

ProtecBag

Legal name

EMBASEGURA MEXICO SA DE CV

Website

https://protecbag.com.mx

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

51–100 employees

Short description

ProtecBag operates 14 luggage-wrapping stations across all terminals of Cancun Airport, selling tamper-proof film wraps, Lost & Found QR tracking, and travel accessories to international air travelers since 1989.

Ownership category

akta.pro rank

Product category

Luggage Protection Services

NAICS

Packing and Crating (488991)

SIC

Unsupported Plastics Film & Sheet (3081)

akta.pro primary industry

Shrink, Stretch & Wrap Films (Pallet Wrap, Shrink Sleeves/Overwrap) (IMALABAF)

akta.pro secondary industries

Inflatable & Air Cushion Packaging (Air Pillows, Bubble Wrap Systems) (IMALAFAB), Baggage/Personal Belongings Protection Platforms (THALALAD)

Keywords

• Luggage wrapping services
• Airport baggage protection
• Travel security solutions
• Lost and found tracking
• Travel accessory retail

Headquarters

HQ city

San Pedro García

HQ country

Mexico

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Luggage Wrapping Services: One-time transaction fees for luggage wrapping at airport kiosks. Pricing varies by item size (Standard, Carry-on, XL, Special size). Online pre-purchase offers discounted rates while airport pricing is higher. Volume discounts available through Friends Pack (2x, 10% off) and Family Pack (4x, 20% off).
2. Travel Accessories Sales: Sale of complementary travel protection products including TSA-approved locks ($320), bubble wrap ($150), disinfectant sprays, and Lost & Found stickers through e-commerce and airport outlets.
3. Compensation Guarantee: Included as part of the Premium Package, the compensation guarantee provides supplementary payment to customers when airlines have already compensated for baggage loss or damage. This is a cost-recovery mechanism rather than profit center.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

ProtecBag provides an airport-based luggage wrapping service using tamper-proof recycled plastic stretch film, executed at 14 stations across all terminals of Cancun Airport. The Premium ChillTag package bundles the wrap with a compensation guarantee up to USD 4,000, Lost & Found tracking via QR code and mobile app, and COVID-certified sanitization. The company also retails complementary travel accessories (TSA locks, bubble wrap, sanitizer) through its e-commerce store.

Product overview

ProtecBag is a physical airport service provider offering luggage protection and security services primarily at Cancun Airport. The core product is the Premium ChillTag luggage wrapping service, which uses recycled plastic stretch film to protect baggage from theft, damage, weather, and tampering. The company operates 14 wrapping stations at Cancun Airport terminals. Additional products include bubble wrap for fragile items, TSA-approved locks, and a QR-code based Lost & Found tracking system with DHL Express recovery services. The company has provided baggage wrapping services since 1989 and offers a compensation guarantee of up to USD 4,000 for total loss or USD 2,000 for damage to protected baggage.

Differentiator

Problem solved

Functional benefit

Products and services

• Premium ChillTag Luggage Wrapping
• Bubble Wrap Roll
• TSA Combination Lock (Swissgear)
• Lost & Found Stickers (Seal & Trace)

Quantifiable outcome

• 23 million passengers experience luggage mishandling or theft annually
• +3 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered core, minor and supporting.

• DHL ExpresscoreStrategic or Co-development PartnerWorldwide agreement with DHL Express enabling global Lost & Found recovery services. When a customer's lost item is found, it can be recovered through DHL Express delivery services, ensuring quick and safe arrival at the customer's location anywhere in the world.
• DHLminorOthersDHL logo appears on the website footer, indicating a commercial or operational relationship at the airport.
• Copa AirlinesminorOthersCopa Airlines logo displayed on website footer, indicating co-marketing or brand association relationship.
• Cancun AirportcoreOthersPrimary operational partner providing locations for all 14 wrapping stations across Cancun Airport terminals. The company's core business depends on this airport partnership.
• CloralexsupportingTechnology or IntegrationCOVID-19 certified sanitizer spray supplier. ProtecBag uses CLORALEX Spray COVID-19 Certified for disinfecting luggage before wrapping. Product available for individual purchase at $40.
• TSA (Transportation Security Administration)coreOthersTSA-approved clear wrap system that allows wrapped bags to pass through US airport security without removing the plastic wrap. Critical for serving passengers flying to the United States.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Safe Bag: Italian publicly-listed airport luggage wrapping company operating across European and international airports. Most directly comparable global peer — same core service, airport concession model, and bundled-protection monetization.
• Luggage Wrap: US-based airport luggage wrapping service with kiosks in major US airports. Closest North American direct peer offering the same stretch-film wrapping service to international travelers.
• BagWrap: Airport luggage protection service operating across US and Latin American airports. Direct peer competing in the same stretch-film wrapping category with similar airport-concession model.
• Secure Wrap: Airline-affiliated luggage wrapping service provided at airport check-in counters. Comparable airport-based wrapping service model with airline partnerships.
• Excess Baggage Group: UK-based luggage wrapping and storage operator at multiple international airports. Directly comparable business model and even shares the administration email domain referenced in ProtecBag's contact data.
• Wrap-N-Go: US-focused airport luggage wrapping company operating at multiple US hubs. Directly comparable service offering, target customer (air travelers), and airport-kiosk GTM motion.

Emerging players

• TravelSuitcase: Emerging luggage tracking and protection startup using QR-code and IoT technology. Adjacent rather than directly competing; relevant as a future substitute for ProtecBag's QR Lost & Found feature.
• TrakDot: Luggage tracking device maker using cellular GPS. Not a wrapping service but a potential substitute technology for the Lost & Found / tracking component of ProtecBag's bundle.

Others

• DHL Express: Global logistics provider that partners with ProtecBag for worldwide Lost & Found recovery. Ecosystem partner rather than competitor; useful as a comparable for the worldwide recovery infrastructure underlying the bundle.
• Brilliant TSA Locks: TSA-approved luggage lock brand sold through retail and travel channels. Comparable as an add-on product sold alongside wrapping services but not a direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/protecbag.mx
• LinkedInlinkedin.com/company/protecbag

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ProtecBag