Excess Baggage Group
Excess Baggage Group is a UK private company operating 70+ retail stores at airports and rail stations across the UK, Europe, the Middle East, and Canada, providing left-luggage storage, international baggage shipping, bag wrapping, parcel delivery, and lost-property services to airline and rail travelers.
- Company typePrivate
- Founded1991
- HeadquartersHayes, United Kingdom
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Excess Baggage Group does
Excess Baggage Group Ltd is a UK-based private limited company that operates a multi-service baggage and travel assistance platform serving airline and rail passengers. Founded in 1991 and headquartered in Hayes, Middlesex, the company runs more than 70 airport and rail station stores across the UK, continental Europe, the Middle East, and Canada, including dedicated outlets at London Heathrow (all terminals), Gatwick, Stansted, Paris CDG, Brussels, Madrid, Barcelona, Geneva, Budapest, Dublin, Helsinki, Jeddah, Dammam, Abu Dhabi, Doha, and Toronto Pearson, plus 16 UK mainline rail stations under a Network Rail partnership.
The company's service portfolio spans nine revenue streams: left-luggage/baggage storage, door-to-door and in-store international baggage shipping, secure tamperproof bag wrapping, same-day London-Heathrow luggage transfer, in-store parcel delivery via international couriers, multi-brand luggage and travel-accessories retail, a Post & Fly service for non-permitted/confiscated items, self-service luggage weighing (£1 per bag), and lost-property handling via LostProperty.org. Underlying technology consists of bag tracking with barcoding and X-ray screening for stored items, 24-hour CCTV surveillance, tamperproof recyclable wrapping film, and an online pre-booking system with QR confirmation that operates across multiple branded websites (Left-Baggage.co.uk, BagWrap.com, TransferBags.com, PostandFly.com, RapidParcel.com, LostProperty.org, BagWeigh.com).
The business model is direct-to-consumer transaction-fee based, with customers paying per service at point of use either pre-booked online or walk-in. Distribution combines physical retail at transport hubs with a network of dedicated partner pages on host airport and rail operator websites. Excess Baggage Group manages more than 50,000 luggage shipments per year across 220 territories and countries, with no disclosed parent company, no external funding, and no disclosed revenue or headcount figures.
Excess Baggage Group firmographics
Firmographics- Name
- Excess Baggage Group
- Legal name
- Excess Baggage Group Ltd
- Website
- https://excess-baggage.com
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Excess Baggage Group is a UK private company operating 70+ retail stores at airports and rail stations across the UK, Europe, the Middle East, and Canada, providing left-luggage storage, international baggage shipping, bag wrapping, parcel delivery, and lost-property services to airline and rail travelers.
- Ownership category
- akta.pro rank
Excess Baggage Group industry classification
Industry- Product category
- Airport and rail station baggage services
- NAICS
- Warehousing and Storage (493), Couriers and Express Delivery Services (49211), Freight Transportation Arrangement (488510), Luggage and Leather Goods Retailers (45832)
- SIC
- Airports, Flying Fields & Airport Terminal Services (4581), Arrangement Of Transportation Of Freight & Cargo (4731), Public Warehousing & Storage (4220)
- akta.pro primary industry
- Baggage Services (Porters, Wrapping, Storage, Lost & Found) (THABALAG)
- akta.pro secondary industries
- Baggage Handling, Storage & Passenger Logistics (TLAHAEAD), High-Value & Secure Cargo Forwarding (Valuables/Armored) (TLACAJAF)
Keywords
Where Excess Baggage Group is headquartered
LocationHeadquarters
- HQ city
- Hayes
- HQ country
- United Kingdom
- HQ region
- Europe
Offices23 records
Markets served
Excess Baggage Group business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D
Revenue model
- Left Luggage / Baggage Storage: Charges for short-term and long-term luggage storage at airports and rail stations. Pay online in advance or on-the-day when collecting.
- Baggage Shipping Services: International and domestic baggage delivery services from airports and residences using courier, air freight, sea freight, and road courier options
- Bag Wrap Services: Tamperproof luggage wrapping service for security and hygiene protection
- Parcel Delivery Services: In-store parcel drop-off and delivery using international couriers, with tracking and SMS/email notifications
- Luggage & Travel Accessories Retail: Multi-brand luggage and travel accessories sold in-store at airport and rail station locations
- London Luggage Transfer: Same-day luggage delivery to/from Heathrow Airport from city hotels, offices, and rail stations
- Non-Permitted Item Return Service: Post & Fly service for returning confiscated items at airport security to passengers
- Baggage Weighing Service: Self-service luggage weighing scales at airports to help travelers avoid excess baggage charges
- Lost Property Services: Lost and found item return services for rail stations and airports
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Baggage Weighing |
| Unit Pricing | Pay-as-you-go | Group Storage Discount |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Excess Baggage Group product offering
Product offeringCore offering
Excess Baggage Group operates 70+ physical retail stores at airports and rail stations, providing short-term and long-term left luggage storage (24-hour CCTV, X-ray screened, barcoded), international and door-to-door baggage shipping via courier/air/sea/road freight, secure tamperproof bag wrap, same-day London-Heathrow luggage transfers, parcel delivery via international couriers, lost property item return, confiscated item return (Post & Fly), self-service luggage weighing, and retail sales of multi-brand luggage and travel accessories. Customers can pre-book online or walk in.
Product overview
Excess Baggage Group operates a multi-service baggage and passenger assistance platform consisting of core services (baggage storage, shipping, and transfer), retail operations (luggage sales and accessories), and ancillary travel services. The core offering spans over 70 airport and rail station locations worldwide, providing door-to-door and in-store baggage shipping via multiple freight methods (air, sea, road), secure left luggage storage with security screening, protective bag wrapping, same-day luggage transfers via TransferBags.com, parcel delivery through international couriers, and lost property services via LostProperty.org. Retail operations include multi-brand luggage shops and the Shop & Collect duty-free service. Additional services encompass confiscated item returns (Post & Fly), luggage weighing scales, and airport concierge services.
Differentiator
Problem solved
Functional benefit
Brands
- Left-Baggage.co.uk: Online booking platform for left luggage and baggage storage services at airports and rail stations.
- BagWrap.com
- TransferBags.com
- PostandFly.com
- RapidParcel.com
- LostProperty.org
- BagWeigh.com
Products and services
- Left Luggage / Baggage Storage Short-term and long-term baggage storage at airports and rail stations with 24-hour CCTV surveillance and x-ray screening, for travelers needing to leave bags for hours, days, or weeks while they explore a city or await onward travel.
- Door-to-Door Baggage Delivery International baggage shipping service that collects luggage from the customer's residence and delivers it to any worldwide destination via air freight, sea freight, or road courier, for travelers seeking hassle-free unaccompanied baggage transport.
- In-Store International Baggage Shipping In-store baggage shipping for overweight or excess luggage at any of the group's airport or rail station locations, with delivery to any global destination, for travelers seeking to avoid excess baggage airline fees.
- London Luggage Transfer (TransferBags.com) Same-day luggage transfer service between London Heathrow Airport and central London hotels, offices, or rail stations, for business or leisure travelers who need bags moved separately from their journey.
- Secure & Hygienic Bag Wrap Protective luggage wrapping service using tamper-proof, 100% recyclable commercial strength plastic film that deters pilfering, guards against dampness, and protects luggage from physical damage and germs.
- In-Store Parcel Delivery Parcel and document delivery service using international courier partners, with online tracking and SMS/email notifications, for travelers needing to send smaller items from an airport or rail station.
- Post & Fly (Non-Permitted Item Return Service) Service for recovering confiscated or prohibited items from airport security, available for collection at the airport on return or delivery to home or office address, offered at London Stansted and Manchester Airports.
- Lost Property & Item Return Service Lost property handling service for many mainline UK rail stations as well as London Gatwick, London Stansted, and Manchester Airports, registering and reuniting lost items with their owners through LostProperty.org.
- Weigh Scales Self-service luggage weighing stations at airports charging £1 per bag, helping travelers avoid excess baggage airline charges before check-in.
- Airport Concierge Services Tourist information, attraction ticket sales, coach tickets, travel SIM cards, and WIFI device rental offered at airport locations for travelers seeking on-arrival travel services.
- Shop & Collect Duty-free shopping service that allows purchases before departure with collection from the left luggage store on return, available at London Gatwick, Heathrow, and Stansted airports.
- Multi-brand Luggage & Travel Accessories Shop Retail stores at airport and rail station locations selling luggage and travel accessories from multi-brand ranges including Briggs & Riley, Victorinox, Kipling, Fjällräven, The North Face, and Eastpak.
Companies that use Excess Baggage Group
Customer profileSegments4 records
Ideal customer profiles3 records
Excess Baggage Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Excess Baggage Group partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- Network RailcorePartnership with Network Rail for lost property services and baggage handling at mainline UK rail stations including Euston, King's Cross, Liverpool Street, Paddington, Victoria and others
- Southern RailminorCollaboration with Southern Rail for lost property services at rail stations
- London Heathrow AirportcoreOperating retail baggage service outlets at all Heathrow terminals (2, 3, 4 & 5) with dedicated partner page on heathrow.com
- London Gatwick AirportcoreOperating retail baggage service outlets at North and South Terminals with dedicated partner page on gatwickairport.com
- London Stansted AirportcoreOperating retail baggage service outlets with dedicated partner page on stanstedairport.com
- International Courier PartnerscorePartnership with world renowned courier partners for parcel delivery services including tracking and SMS/email notifications
- Paris AéroportcoreOperating at Paris Charles de Gaulle (Terminals 1, 2B, 2C, 2D, 2E & 3) and Paris Orly (Terminals 1, 3 & 4) with dedicated partner page
- Brussels AirportminorOperating Bag Wrap service at Brussels Airport Departures Hall with dedicated partner page
- Geneva AirportminorOperating Bag Wrap service at Geneva Airport with dedicated partner page
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Excess Baggage Group competitors and assessment
Company assessmentDirect peers
- Send My Bag: Send My Bag is a UK-based international luggage and sports-equipment shipping service with door-to-door delivery to 200+ countries. It is a direct peer to Excess Baggage's baggage shipping product, competing on price and online UX.
- Radical Storage: Radical Storage (formerly Stashpoint) operates a global luggage storage network via partner shops and hotels near transport hubs. It directly overlaps with Excess Baggage's storage product and competes on price, location density, and digital convenience.
- LuggageHero: LuggageHero is an app-based luggage storage network operating in major cities and transport hubs, partnering with local businesses to store bags by the hour or day. It competes head-to-head with Excess Baggage's airport and rail-station storage offering.
- Nannybag: Nannybag is a French-headquartered luggage storage marketplace with thousands of partner locations across Europe. It competes directly with Excess Baggage in France, Spain, and the UK for storage at airports and rail stations.
- Bounce: Bounce is a digital-first luggage storage marketplace that partners with local shops, cafés, and hotels to offer short-term bag storage in 100+ countries. It directly competes with Excess Baggage's core left-luggage service but uses an asset-light, app-driven model rather than airport concessions.
- Airportr: Airportr is a UK airport luggage transfer and check-in service that collects bags from travellers' homes or hotels and delivers them directly to the airport. It overlaps with Excess Baggage's TransferBags London-Heathrow service and the door-to-door shipping line.
- Luggage Free: Luggage Free provides door-to-door international luggage and sports-equipment shipping in the US and globally, with a similar model to Excess Baggage's residence-collection baggage delivery. It is a direct peer on the shipping side of the business.
Emerging players
- StowEasy: StowEasy is an emerging luggage storage network operating at select US airports and hotels. It is comparable in offering (short-term storage at transit hubs) but at a smaller scale and with a more US-centric footprint.
Others
- Excess International Movers: Excess International Movers is a related/sister brand within the Excess family offering international removals, corporate moving, and storage services. It is thematically and operationally adjacent, sharing an audience of travellers needing luggage and goods shipping.
Broad incumbents
- DHL Express: DHL Express is a global integrator offering time-definite international shipping of parcels and personal items. As a broad incumbent, it overlaps with Excess Baggage's international baggage shipping and parcel delivery streams, providing comparable pricing benchmarks.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Excess Baggage Group social profiles
Digital presenceExcess Baggage Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Excess Baggage Group leadership team
Management profileNumber of profiles
Excess Baggage Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Excess Baggage Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Excess Baggage Group
What does Excess Baggage Group do?
Excess Baggage Group operates 70+ physical retail stores at airports and rail stations, providing short-term and long-term left luggage storage (24-hour CCTV, X-ray screened, barcoded), international and door-to-door baggage shipping via courier/air/sea/road freight, secure tamperproof bag wrap, same-day London-Heathrow luggage transfers, parcel delivery via international couriers, lost property item return, confiscated item return (Post & Fly), self-service luggage weighing, and retail sales of multi-brand luggage and travel accessories. Customers can pre-book online or walk in.
Is Excess Baggage Group a public or private company?
Excess Baggage Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Excess Baggage Group founded?
Excess Baggage Group was founded in 1991. It employs 101 to 250 people.
Where is Excess Baggage Group based?
Excess Baggage Group is headquartered in Hayes, United Kingdom, in the Europe region.
How does Excess Baggage Group make money?
Nine revenue lines are on record. Left Luggage / Baggage Storage is the primary driver. The others are baggage Shipping Services, bag Wrap Services, parcel Delivery Services, luggage & Travel Accessories Retail, london Luggage Transfer, non-Permitted Item Return Service, baggage Weighing Service and lost Property Services.
Who are Excess Baggage Group's main competitors?
Direct peers on record are Send My Bag, Radical Storage, LuggageHero, Nannybag, Bounce, Airportr and Luggage Free. StowEasy is listed as an emerging player. Excess International Movers is listed as an others. DHL Express is listed as a broad incumbent.
Does Excess Baggage Group have an API?
No public API is recorded for Excess Baggage Group.
What industry is Excess Baggage Group in?
Excess Baggage Group's product category is Airport and rail station baggage services. Its primary akta.pro industry code is THABALAG, Baggage Services (Porters, Wrapping, Storage, Lost & Found), with a secondary code of TLAHAEAD, Baggage Handling, Storage & Passenger Logistics. Its NAICS code is 493 and its SIC code is 4581.