ProTen Services - Contractors & Surveyors

What ProTen Services - Contractors & Surveyors does

ProTen Services is a UK specialist property preservation contractor operating as a trading name of Preservation Treatments Limited (private limited company, United Kingdom), headquartered in Leigh on Sea, Essex with 15 regional branches across South East, South West, North, East Midlands, and West Midlands. The firm delivers damp proofing (chemical DPC injection, cementitious tanking), timber treatment and repair (including a proprietary Timber Resin Splice epoxy method for dry rot, wet rot, and woodworm), structural and basement waterproofing (cavity drainage membranes, sump and pump systems, Type C waterproofing compliant with BS8102:2009), structural masonry repair (Helifix wall ties, crack stitching, lateral restraints, Cintec reinforcement), condensation control, and radon mitigation. Proprietary branded products ThermoKote (masonry protection cream) and Thermability Pro (façade waterproof treatment) extend the service catalogue into distributed products.

The company generates revenue through professional-services engagements: diagnostic surveys priced as standalone reports, followed by onsite contract works delivered by regionally based CSRT and CSSW qualified surveyors and contract management staff, with long-term treatment guarantees. Pricing is quote-based per project rather than subscription or ARR. The go-to-market motion is enterprise field sales via the branch network, supplemented by content marketing, SEO, customer referrals, the Property Care Association directory, and architect/builder channel partnerships. Customer segments span residential homeowners (primary, long-tail), commercial and public sector clients (primary), and historical/heritage properties (specialty vertical). Notable enterprise logos include Kier, University of Kent, Big Yellow Storage Company, Wiltshire School, Lincolnshire Wedding Venue, public sector council, and Central London property developers.

Competitive positioning is supported by a dense stack of accreditations (PCA, CHAS, ISO 9001, TrustMark, Constructionline, UKAS, NHBC approved, CSCS), approved-contractor status with Helifix, Delta Membranes, Sika, Cintec, Flexcrete, Triton Systems, and ADD Waterproofing, and a 2024 National Home Improvement Council award for Best Brownfield/Recycled Building Project. The 23-person team is led by Operations Director Tony Rafferty with named regional surveyors across multiple branches. Ownership is private and independent with no disclosed parent company, PE sponsor, or outside investors.

Name

ProTen Services - Contractors & Surveyors

Legal name

Preservation Treatments Limited

Website

https://protenservices.co.uk

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

ProTen Services is a UK specialist property preservation contractor delivering damp proofing, timber treatment, basement waterproofing, condensation control, and structural repair through 15 regional branches and CSRT/CSSW qualified surveyors, serving residential, commercial, and public sector clients across England.

Ownership category

akta.pro rank

Product category

Property Preservation Services

NAICS

Services to Buildings and Dwellings (5617)

SIC

General Bldg Contractors - Residential Bldgs (1520)

akta.pro primary industry

Wood Surface Repair & Refinishing (Sanding, Staining, Varnish Touch-ups) (HSAGABAL)

akta.pro secondary industry

Stone Sealing, Impregnation & Stain Protection (HSAEAOAB)

Keywords

• Damp proofing services
• Timber treatment repairs
• Structural waterproofing
• Property preservation contractors
• Basement waterproofing

Headquarters

HQ city

Leigh on Sea, Essex

HQ country

United Kingdom

HQ region

Europe

Offices15 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Property Preservation Services: Survey and inspection services followed by onsite contract works for damp proofing, timber treatment, structural repairs, waterproofing, and condensation control with long-term guarantees
2. Survey Services: Range of surveys for domestic and commercial clients including damp surveys, timber surveys, structural surveys, and pre-purchase surveys

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

ProTen Services is a specialist UK property preservation contractor and surveyor that diagnoses and treats damp, timber decay, structural and basement waterproofing defects, condensation, radon and masonry deterioration in residential, commercial and heritage properties. The company delivers end-to-end service from CSRT/CSSW-qualified surveyor diagnosis and inspection reports through onsite contract works (chemical DPC injection, cavity drainage membranes, timber resin splice repairs, Helifix crack stitching, Cintec anchoring, concrete repair) to long-term treatment guarantees, and also distributes two proprietary branded products, ThermoKote and Thermability Pro.

Product overview

ProTen Services operates as a specialist property preservation company offering a comprehensive suite of property preservation services rather than a traditional software product. Their core service portfolio spans damp proofing (rising damp, penetrating damp, condensation), timber treatment and repair (dry rot, wet rot, woodworm), structural and basement waterproofing, structural masonry repair (wall ties, crack stitching), radon mitigation, and property surveys. They offer proprietary treatment products including ThermoKote (masonry protection cream) and Thermability Pro (façade treatment), while also serving as approved contractors for third-party manufacturers including Helifix, Delta Membranes, Flexcrete, Triton Systems, Sika, and Wetherby. The company operates through a national network of locally-based CSRT and CSSW qualified surveyors providing diagnostic surveys, onsite contract works, and long-term treatment guarantees.

Differentiator

Problem solved

Functional benefit

Brands

• ThermoKote: Thermokote is a masonry protection cream that limits absorption of rainwater into porous building materials while allowing passage of water vapor, allowing walls to breathe. Also provides thermal insulation properties.
• Thermability Pro

Products and services

• Damp Proofing Services

Quantifiable outcome

• Long-term guarantees provided on completed works
• +1 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• HelifixcoreTechnology or IntegrationHelifix approved contractors providing structural repair solutions including wall ties, crack stitching, lateral restraints and HeliBar stainless steel reinforcing bars for concrete repair applications
• Delta MembranescoreTechnology or IntegrationApproved designers and installers of Delta cavity drain systems and waterproofing membranes including the Delta MS 500 Fire Retardant Cavity Drain System
• Triton SystemscoreTechnology or IntegrationProduct supplier for waterproofing solutions including cementitious coatings and waterproof membranes for below ground structures
• FlexcretecoreTechnology or IntegrationProduct supplier for cementitious repair mortars including Flexcrete Bridging Agent and Flexcrete Monolite for concrete repair applications
• SikacoreTechnology or IntegrationProduct supplier for waterproofing solutions including Koster NB1 cementitious coating, Sikatop Armatec primer, and Sika Monotop repair mortars
• CinteccoreTechnology or IntegrationCintec Anchor contractors providing reinforcement and anchoring solutions using steel sections in mesh fabric sleeves with cementitious grout injection
• ADD WaterproofingcoreTechnology or IntegrationCombined waterproofing and radon control system providing integrated protection for below ground structures per BS8102:2009 requirements
• BRE Trust (Building Research Establishment)minorStrategic or Co-development PartnerPartner in BRE Flood Resilient Repair Home project demonstrating construction methods for flood resilience in below ground structures
• AXA InsuranceminorOthersPartner in BRE Flood Resilient Repair Home project focusing on flood resilient building techniques
• Property Care AssociationcoreOthersIndustry membership and training body supporting professional development and standards in property preservation

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Richardson & Starling: Long-established UK property preservation contractor specialising in damp and timber treatment, timber repairs and structural waterproofing. Closely comparable to ProTen in service mix, CSRT/CSSW surveyor credentials and long-term guarantee offering.
• Wise Property Care: Specialist property preservation contractor (formerly Wise Basement Systems) covering damp proofing, timber treatment, basement waterproofing and structural repairs across the UK. Comparable service portfolio and CSRT/CSSW surveyor qualifications to ProTen.
• Timberwise: UK timber preservation and damp proofing specialist offering rising damp treatment, dry/wet rot remediation, woodworm treatment and basement waterproofing. Direct peer to ProTen with overlapping surveyor-based diagnosis and long-term guarantee model.
• Peter Cox Property Preservation: UK-wide specialist property preservation company offering damp proofing, timber treatment, basement waterproofing and structural repair services. Direct competitor to ProTen across the same residential and commercial segments with a similar surveyor-led model.
• Woodworm & Dry Rot Solutions: UK specialist contractor focused on woodworm, dry rot and wet rot treatment, timber repairs and associated damp proofing. Overlapping service lines with ProTen's timber treatment and repair offering.

Broad incumbents

• Rentokil Initial: Global pest control and hygiene services group that has historically been involved in property preservation treatments. A much larger incumbent that operates broadly in building-related services rather than specialising in ProTen's preservation niche.

Others

• Newton Waterproofing: UK specialist supplier of structural waterproofing systems, including cavity drain membranes, sump pumps and tanking products. Competes with Delta Membranes and Triton as a product ecosystem that ProTen and its direct peers either install or could install.
• Safeguard Europe: UK manufacturer and supplier of damp proofing products (DPC injection creams, masonry protection systems). Operates upstream to specialist preservation contractors like ProTen, providing many of the chemical treatment products used in damp proofing work.
• Sika AG: Global construction chemicals manufacturer whose waterproofing and concrete repair products (Sikatop, Monotop, Sika systems) are installed by ProTen. Sika is a key supplier partner and shapes the technical standards in the segment ProTen operates in.
• Delta Membranes: UK manufacturer of cavity drain waterproofing membranes and related systems, including the Delta MS 500 Fire Retardant Cavity Drain System. ProTen is a Delta Approved Designer and Installer, making Delta a core supplier and adjacent participant in the basement waterproofing market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ProTenServices
• LinkedInlinkedin.com/company/proten-services

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ProTen Services - Contractors & Surveyors