People Service Centre

What People Service Centre does

People Service Centre is a Hong Kong-based non-profit charitable organization registered in 2002, operating community services across five districts in Kowloon. The organization serves low-income families, the elderly, children with Special Educational Needs (SEN), and other vulnerable community members through a diversified portfolio of programs. Its core operational programs include the Food Friend Action food rescue initiative, which collects surplus food from approximately 22 markets and 80 bakeries for redistribution; SEN support services; time banking programs; nutrition clinics; and community education. These services are delivered through a small staff team supplemented by volunteers and partner organizations.

The organization's service model blends direct material aid (food rescue) with longer-term social support (SEN, elderly services, time banking). The food rescue program operates a logistics network connecting commercial food donors to community beneficiaries, while the newer SEN and time banking programs build reciprocal community support structures. The nutrition clinics add a health-focused service layer. Together, these programs reflect a portfolio that has expanded beyond immediate food poverty relief into broader social welfare delivery.

People Service Centre's revenue model is characteristic of a Hong Kong subvented NGO, combining government subvention from the Social Welfare Department (achieved April 2023), Community Chest member agency allocations (since 2022), foundation grants, corporate donations, and individual giving. The 2022-2023 institutional funding milestones represent a shift from a primarily grant-funded model toward a more stable mixed-income structure with government backing. As a registered charitable organization, it is governed by Hong Kong's regulatory framework for non-profits and community service providers.

Name

People Service Centre

Legal name

People Service Centre Limited

Website

https://pschk.org

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

People Service Centre is a Hong Kong non-profit charitable organization operating since 2002 that delivers community services including food rescue, SEN support, time banking, nutrition clinics, and elderly programs across five Kowloon districts, serving low-income families and vulnerable community members.

Ownership category

akta.pro rank

Product category

Community Social Services (Non-profit)

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Community Food Services (62421), Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Community-Based Senior Centers with Adult Day Services (HLADAIAJ), Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK)

Keywords

• Community social services
• Food rescue redistribution
• After-school care
• Elderly care services
• Community mutual aid

Headquarters

HQ city

Kowloon, Hong Kong

HQ country

Hong Kong SAR China

HQ region

Asia

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Others

Revenue model

1. Public Donations: Individual donations via FPS (Faster Payment System), PayMe, cheque, and bank transfer. Donations above HK$100 are tax-deductible.
2. Foundation and NGO Grants: Project-based funding from organizations including Oxfam Hong Kong, Environment and Conservation Fund, Community Investment and Inclusion Fund, Hysan Foundation, Chow Tai Fook Charity Fund, HSBC Community Partnership Program, Simon K.Y. Lee Foundation Children's Fund.
3. Government Subvention: Subvented services from Social Welfare Department including Sweet Heart After School Care Centre and Partnership Fund for the Disadvantaged. Became officially subvented organization in April 2023.
4. Service Experience Fees: Fees charged for experience tours such as wet market food recycling tours (HK$2,200-HK$3,000 per group) and subdivided unit guided tours (HK$2,700 per group).

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

People Service Centre is a registered charitable organization delivering community social services in Hong Kong's Kowloon districts. It runs food rescue and redistribution through its Food Friend Action program, children and family support services including after-school care and SEN development, elderly services spanning end-of-life planning and dementia-friendly community work, and community mutual aid plus public education programs on poverty and environmental sustainability.

Product overview

People Service Centre operates as a charitable NGO offering a portfolio of community service programs organized into four core service areas: Food Friend Action (food rescue and redistribution), Children & Family Support Services, Elderly Services, and Community Mutual Aid & Public Education. The organization runs multiple sub-programs including after-school care centres, nutrition clinics, SEN support programs, dementia-friendly community initiatives, time banking schemes, and experiential learning activities. Most programs are funded by government agencies (Social Welfare Department, Community Chest), charitable foundations (Oxfam, Simon K.Y. Lee Foundation), or corporate sponsors, with services concentrated in Sham Shui Po and neighboring Kowloon districts.

Differentiator

Problem solved

Functional benefit

Products and services

• Food Friend Action (糧友行動) Food rescue and redistribution programme collecting surplus food from 22 wet markets and approximately 80 bakeries across 5 districts (Sham Shui Po, Wong Tai Sin, Kowloon City, Tuen Mun, and Yau Tsim Mong), serving 12 distribution points to deliver food to low-income families and elderly.
• Children & Family Support Services Integrated child and family support services for grassroots families in Kowloon, including childcare, nutrition programmes, SEN development, after-school care, and parental support, delivered through dedicated service points.
• Sweet Heart After School Care Centre for Pre-primary Children (心寶學前兒童課餘託管中心) Subvented after-school care service for pre-primary children aged 3-6 in Lai On Estate, Sham Shui Po, with sliding-scale bi-weekly fees (full-fee waiving HK$0; half-fee waiving HK$125-250; 25% fee waiving HK$187.5-375; full fee HK$250-500 for 2-4 hour sessions).
• Community Mobile Nutrition Clinic Pilot Project (社區流動營養診所試驗計劃) Mobile nutrition support programme providing one-on-one dietitian consultations, food assistance, and nutrition education for low-income families with children aged 3-11 in Sham Shui Po, in collaboration with the Hong Kong Community Dietitians Association and CUHK.
• Hoi Lai Children Development Centre (海麗兒童發展中心) Centre supporting children with Special Educational Needs (SEN) from Primary 1 to 6 and their caregivers, providing homework guidance, training groups, and parent support services, funded by the Partnership Fund for the Disadvantaged.
• Healthy Diet Smart Babies 2023 (有營寶寶新「煮」意2023) Nutrition support programme for families with infants aged 0-2, providing postnatal nutrition education, mental health support, and peer mentoring services for under-resourced postnatal women.
• Star Movers (牽動星者) — SEN Children Caregiver Support Program Support programme for caregivers of children with Special Educational Needs, providing confidence training, homework guidance, mental health support, respite services, and community support networks.
• Elderly Services (長者服務) Integrated elderly services covering end-of-life planning, community care, dementia-friendly initiatives, and mutual aid programmes for elderly residents of Sham Shui Po and surrounding districts.
• Community Chest Worry Free Project (公益金生命無憂計劃) Hospice/end-of-life service focused on life dignity and autonomy for elderly, providing life education, end-of-life planning, and funeral arrangement support, funded by the Community Chest of Hong Kong.
• Networking for Elderly Friendly Community (編織長者友善社區) Dementia-friendly community programme using a House Captain scheme and Time Bank concept to support elderly residents with dementia or mild cognitive impairment and their caregivers across multiple Kowloon estates.
• Sham Shui Po Sham Sum Fook Time Bank Project (深水埗深心福時間銀行計劃) Time banking initiative allowing elderly members to exchange volunteer service hours for home care support, professional services, or courses, operating in Sham Shui Po.
• Community Mutual Aid & Public Education (社區互助及公眾教育) Community empowerment and public education services covering poverty awareness, food networks, and environmental initiatives, including a Food Friends Tsz Wan Shan Community Food Network Project.
• Poverty Commons (窮・達人) Community Education Program Poverty awareness programme using a Human Library approach, community surveys, and experiential learning to foster empathy and advocacy for disadvantaged groups, funded by Oxfam Hong Kong.
• All for Food Collection Program (為食總動員) Regular food collection initiative inviting residential estates, organizations, companies, and schools to set up food donation boxes that are distributed to needy families.
• Wet Market Food Recycling Experience Tour (街市剩食回收體驗團) Experience-based educational activity allowing participants to collect surplus food from wet markets and distribute to grassroots families, priced at HK$2,200-HK$3,000 per group for schools and organizations.
• Subdivided Unit Tours and Visits (劏房探訪及導遊活動) Community tours led by trained subdivided unit residents to help visitors understand living conditions and promote social awareness, priced at HK$2,700 per group for parent-child experience tours.

Quantifiable outcome

• Food recovery from 22 wet markets and 80 bakeries across 5 districts, serving 12 distribution points
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• Hong Kong Council of Social Service (香港社會服務聯會)coreOthersMember organization since 2007, providing networking, advocacy, and professional development support for social service agencies in Hong Kong.
• Community Chest of Hong Kong (香港公益金)coreOthersMember Agency since 2022. Receives funding support for Community Chest Worry Free Project providing end-of-life planning services for elderly.
• Hong Kong Community Dietitians Association (香港社區營養師協會)coreStrategic or Co-development PartnerCo-organizer of nutrition programs including Community Mobile Nutrition Clinic and Healthy Diet Smart Babies. Provides professional dietitian services and nutrition education.
• Jockey Club School of Public Health and Primary Care, Chinese University of Hong KongminorStrategic or Co-development PartnerResearch collaborator for Community Mobile Nutrition Clinic, conducting professional research on nutrition issues among under-resourced children.
• Hong Kong Health Education and Promotion Foundation (香港健康促進及教育協會)minorStrategic or Co-development PartnerCollaborator on Healthy Diet Smart Babies program, collecting and analyzing health data of under-resourced postpartum women and infants.
• Centre for Health Education and Health Promotion, CUHKminorStrategic or Co-development PartnerAcademic partner collecting and analyzing health data of under-resourced postpartum women and infants.
• Hong Kong Housing Society (香港房屋協會)coreStrategic or Co-development PartnerCo-organizer with Hong Kong Housing Society for Green at Lok Man and Green at Ka Wai environmental programs in public housing estates.
• Blessing Community Action Platform (仁人友福行動平台)minorStrategic or Co-development PartnerCollaborating organization for Sham Shui Po Time Bank project, jointly recruiting staff and implementing community-based time banking services.

Scale indicators7 records

Recent moves12 records

Expansion highlights4 records

Direct peers

• St. James' Settlement: One of Hong Kong's largest multi-service NGOs, St. James' Settlement delivers community, elderly, family, and youth services across the territory, including food assistance and subvented programs — closely overlapping with PSC's service portfolio in Kowloon.
• Food Grace (惜食): Hong Kong food rescue and redistribution organization collecting surplus food and redistributing to under-resourced communities — directly overlapping with People Service Centre's Food Friend Action wet-market and bakery collection model.
• Feeding Hong Kong: Hong Kong food rescue charity that collects surplus food from manufacturers, retailers, and bakeries and redistributes to partner charities — directly comparable to Food Friend Action's surplus-food recovery model.
• Hong Kong Federation of Youth Groups: Major Hong Kong youth and family services NGO operating subvented children, youth, and family programs across districts — overlapping PSC's Children & Family Support Services and SEN caregiver programs.
• Po Leung Kuk: One of Hong Kong's oldest charitable organizations, operating social welfare, education, and community services including elderly care and child services — directly comparable to PSC's subvented after-school care and elderly portfolio.
• Caritas Hong Kong: Hong Kong's largest Catholic charitable organization providing social welfare, elderly, family, and community services, with subvented service units and food援助 programs structurally analogous to People Service Centre's offerings.
• Yang Memorial Methodist Social Service: Methodist-affiliated Hong Kong NGO delivering elderly, family, youth, and community services in Kowloon with subvented programs, directly comparable to PSC's elderly, children, and family support service lines.
• Hong Kong Christian Service: Large Christian-affiliated Hong Kong social welfare agency providing elderly, family, children, and community services with multiple subvented units — comparable to PSC in scope and funding model.
• Senior Citizen Home Safety Association: Hong Kong NGO dedicated to elderly services including personal emergency response, health support, and community programs — directly comparable to People Service Centre's Elderly Services (Worry Free end-of-life, dementia-friendly community, time banking).

Broad incumbents

• Tung Wah Group of Hospitals: One of Hong Kong's largest charitable organizations operating hospitals, elderly homes, community services, schools, and food programs — a broad incumbent whose elderly and community service lines overlap with PSC but operates at much greater scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights8 records

Customer concentration

• YouTubeyoutube.com/@peopleservicecentre2753
• Facebookfacebook.com/pschk
• LinkedInlinkedin.com/company/pschk
• Instagraminstagram.com/food_friend_action

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about People Service Centre