What Gemeente Raalte does

Gemeente Raalte is a Dutch municipality (gemeente) located in the Salland region of Overijssel province, Netherlands, serving approximately 19,890 residents across nine villages: Raalte, Heino, Heeten, Luttenberg, Mariënheem, Lierderholthuis, Laag Zuthem, Broekland, and Nieuw Heeten. The entity is a public government body under Dutch administrative law, governed by a 25-member elected municipal council (gemeenteraad), a college of mayor and aldermen, and headed by Mayor Rob Zuidema. The most recent council elections were held on 18 March 2026 and the new council was installed on 1 April 2026, with political representation distributed across seven parties (BurgerBelangen 7 seats, CDA 5, Gemeentebelangen 4, VVD 4, BBB 2, PRO Raalte 2, D66 1).

The municipality's service offering centers on a digital services portal (raalte.nl) integrated with a physical municipal office at Zwolsestraat 16, Raalte. Core functional products include an appointment-based citizen service system with guaranteed 5-minute handling time, a public-space meldingensysteem (issue reporting system), secure confidential messaging via ZIVVER for communications involving BSN numbers and medical data, an Inwonersinitiatieven subsidy program (up to €5,000 covering 50% of project costs), a Burgerinitiatief agenda mechanism (requiring 100+ resident signatures), and a Rekenkamer independent audit function. The technology stack is conventional web infrastructure augmented with third-party integrations: ReadSpeaker for accessibility text-to-speech, Pagefreezer for web archiving from 2014 onward, Notubiz for live council meeting streaming, petities.nl for digital petitions, and ZIVVER for secure email. Service categories span civil registry, housing development, environmental sustainability (aardgasvrij by 2050), social support (Wmo and Youth care), waste management (via ROVA), economic development, spatial planning, and democratic governance. The municipality reports 386 employees and achieved a €4.1 million positive fiscal result for 2025.

Gemeente Raalte does not operate on a commercial revenue model. It is funded through municipal taxes and levies (including property tax/OZ and sewage fees), allocations from the central Dutch government tied to statutory municipal responsibilities (social services, education, infrastructure), and transaction-based fees for specific administrative services such as passports, ID cards, driver's licenses, and permits. The customer base comprises residents (primary segment), local businesses requiring permits and economic development support, visitors and tourists, and the municipal council itself as a governance body. GTM motion is direct-to-citizen via multi-channel delivery with no pricing-based competition.

Name

Gemeente Raalte

Legal name

Gemeente Raalte

Website

https://raalte.nl

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

Gemeente Raalte is a Dutch municipality in Overijssel serving approximately 19,890 residents across nine villages. It delivers administrative, housing, sustainability, social welfare, and democratic governance services through digital and in-person channels, funded by taxes and central government allocations.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925)

SIC

Services-Management Services (8741)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Local Transportation, Parking & Mobility Administration (BPAIACAM)

Keywords

• Municipal government services
• Public administration
• Civil registry services
• Housing development programs
• Sustainability and climate programs

Headquarters

HQ city

Raalte

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal Taxes and Levies: Revenue from local taxes including property taxes (OZ), sewage fees, and various municipal levies collected from residents and businesses
2. Central Government Funding: Allocations from national government based on municipal tasks and responsibilities including social services, education, and infrastructure
3. Service Fees: Fees for specific services such as permits, certificates, and administrative services provided to residents

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Gemeente Raalte delivers public municipal services to residents and businesses within its jurisdiction, including civil registry (birth, marriage, death), official document issuance (passport, ID card, driver's license), housing development, sustainability and energy transition programs, social welfare support (Wmo and Youth care), waste management, permits, and democratic participation mechanisms. Services are accessible through an integrated digital portal (raalte.nl), the physical municipal office with appointment booking, and a multi-channel contact center. The municipality also facilitates community engagement through citizen initiatives, petitions, and a 25-member elected council providing oversight.

Product overview

Gemeente Raalte operates as a municipal government providing comprehensive digital and in-person citizen services. The offering consists of a unified digital services portal integrated with physical municipal office services. The digital platform enables residents to access services including appointment booking, report submissions, permit applications, housing development information, sustainability programs, and council participation. Key integrated products include the Meldingensysteem for public issue reporting, Inwonersinitiatieven for community project subsidies, Burgerinitiatief for citizen agenda proposals, the Gemeenteraad Diensten for democratic participation, Woningbouw programs for housing development, Duurzaamheid services for climate initiatives, Rekenkamer research services, and secure ZIVVER messaging for confidential communications. The municipality serves approximately 19,890 residents across nine villages including Raalte, Heino, Heeten, Luttenberg, Mariënheem, and others.

Differentiator

Problem solved

Functional benefit

Products and services

• Digitale Dienstverlening (Digital Services Portal)
• Gemeentehuis Contactdiensten (Municipal Office Services)
• Meldingensysteem (Public Issue Reporting System)
• Inwonersinitiatieven (Citizen Initiatives Subsidy Program)
• Burgerinitiatief (Citizen Initiative Agenda Process)

Quantifiable outcome

• Nearly 300 new homes completed or under construction in 2025
• +5 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability2 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Rekenkamer RaaltecoreOthersIndependent audit body supporting the municipal council with research on goal achievement, costs, efficiency, and effectiveness of municipal operations. Conducts annual research plan based on submitted topics and council priorities.
• Griffie (Raadsgriffie)coreOthersClerical office supporting the municipal council, preparing and documenting meetings, facilitating information flow between council members, and providing advisory support. Serves as liaison between council and residents.
• ZIVVERcoreTechnology or IntegrationSecure email communication platform used for sending confidential information including BSN numbers, customer data, and medical information. Provides encrypted messaging with SMS or email verification for secure access.
• ROVAminorOthersRegional waste management organization. Manages waste collection schedules and provides the afvalkalender (waste calendar) for residents to know collection days.
• WijZ WelzijnminorStrategic or Co-development PartnerSocial welfare organization providing support to residents. Contact point for assistance with resident initiative project plans. Available at 038-8515700.
• Basisscholen and Middelbare ScholenminorStrategic or Co-development PartnerEducational institutions partnered with the municipality for local democracy education programs including school visits to municipal offices, debate sessions in council chambers, and civics education initiatives.
• Zichtstal PleegsteminorStrategic or Co-development PartnerAgricultural business visited by municipal council during rural area work sessions. Demonstrates innovative techniques for sustainable rural development including bio-digester technology.
• Lochtenberg MelkveebedrijfminorStrategic or Co-development PartnerModern dairy farm demonstrating integration of energy transition, animal welfare, and meadow bird management. Served as example during council field visit to rural areas.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Gemeente Amsterdam: Largest Dutch municipality (~900,000 residents) operating under the same statutory framework with significantly broader resources and programs. Comparable at the policy and operational level but operates at a fundamentally different scale.
• Gemeente Almere: Larger Dutch municipality (~220,000 residents) operating under the same Dutch municipal framework. Comparable in service portfolio but at substantially greater scale, with much larger housing and infrastructure programs.

Direct peers

• Gemeente Dalfsen: Neighboring Overijssel municipality of similar size (~28,000 residents) operating under the same statutory framework. Directly comparable in service delivery model, housing programs, and rural-municipal operating dynamics.
• Gemeente Hengelo: Overijssel municipality of similar profile (~81,000 residents) offering comparable municipal services under the same legal framework. Directly comparable in service categories and Overijssel-specific policy context.
• Gemeente Deventer: Neighboring Overijssel municipality offering the same municipal services portfolio (housing, sustainability, social support, civic services) to a larger population (~100,000). Directly comparable in mandate, regulatory framework, and service offerings.
• Gemeente Hellendoorn: Adjacent Overijssel municipality of similar profile serving ~36,000 residents across multiple villages. Directly comparable in rural-overijssel service delivery, housing development programs, and economic structure.
• Gemeente Zwolle: Provincial capital of Overijssel performing identical municipal functions at a larger scale (~130,000 residents). Comparable in service categories, governance structure, and policy priorities including housing and sustainability.
• Gemeente Olst-Wijhe: Small neighboring municipality (~18,000 residents) in Overijssel offering the same municipal service portfolio under identical Dutch administrative law. Closely comparable in scale, tax base, and operating structure.

Others

• ROVA: Regional waste management organization partnering with Gemeente Raalte on the afvalkalender (waste calendar) and waste collection. Comparable as a municipal service-delivery partner providing adjacent infrastructure services.
• VNG (Vereniging van Nederlandse Gemeenten): Dutch national association representing all 342 municipalities. Provides policy coordination, advocacy, and shared services to Gemeente Raalte and its peers. Comparable as an ecosystem/industry-body participant rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/gemeente-raalte

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Raalte