What 瑞欧威尔(上海)智能科技有限公司 does

瑞欧威尔(上海)智能科技有限公司, operating under the RealWear and moziware brands, designs and sells ruggedized, voice-controlled AR head-mounted computers for industrial frontline workers. The hardware platform spans multiple product lines — the original HMT-1 (2018), its intrinsically safe HMT-1Z1 variant (the only globally certified ATEX Zone 1 / CSA Class 1 Division 1 head-mounted computer), the modular Navigator 500 series and 2023 Navigator 520 flagship, and the lighter moziware cımō model introduced in 2021. The devices combine Android-based edge compute, 48MP cameras, FLIR thermal modules, four-microphone noise-cancellation arrays, IP66/MIL-STD-810G ruggedization, and proprietary hinges with voice-first interaction across 12 languages. The software stack includes the proprietary RW-Expert remote guidance system, Moziware Capture data collection, E-manual maintenance platform, EHS safety system, FaceID, and joint integrations with Microsoft Teams, TeamViewer, Cisco Webex, AMA XpertEye, SAP, PTC, and Honeywell Movilizer.

The company operates a multi-channel enterprise go-to-market: direct field sales targeting Fortune 500 and Chinese state-owned industrial enterprises, supplemented by channel partners, system integrators, and co-sell relationships with Microsoft, Honeywell, China Unicom, China Mobile, China Telecom, and NTT. Revenue derives from hardware sales (head-mounted computers and accessories including thermal modules, explosion-proof phones, helmets, batteries, and 4G/5G dongles), software licenses and subscriptions, accessories, and professional services/implementation. Pricing is quote-based with multi-year enterprise contracts; no public list pricing is disclosed.

The company was founded in 2018 by Dr. Li Bo (Carnegie Mellon PhD in electrical and computer engineering; former GE Global Research senior researcher, Johnson Controls China R&D head, 3M Greater China chief strategy officer) and is co-led with President Sanjay Jhawar. It has raised over $100M across a 2019 angel round ($9M) and 2019 Series B ($80M) from Teradyne, Qualcomm, Bosch Ventures, Kopin, and JPMorgan. The company reports serving 1,300+ enterprise customers globally, including Ford, BMW, Mercedes-Benz, Volkswagen, Volvo, Honeywell, Shell, CNPC, CNOOC, Sinopec, State Grid, Yili, Colgate-Palmolive, KPMG, Global Foundries, Vestas, Ørsted, and Medtronic.

Name

瑞欧威尔(上海)智能科技有限公司

Legal name

瑞欧威尔（苏州）智能科技有限公司

Website

https://realwear.com.cn

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

瑞欧威尔(上海)智能科技有限公司 (RealWear/moziware) designs ruggedized voice-controlled AR head-mounted computers for industrial frontline workers, with globally unique ATEX Zone 1 intrinsically safe models serving automotive, oil & gas, manufacturing, energy, and healthcare enterprises.

Ownership category

akta.pro rank

Product category

Industrial AR Wearables / Head-Mounted Computers

NAICS

Computer and Peripheral Equipment Manufacturing (33411)

SIC

Electronic Computers (3571)

akta.pro primary industry

Wearable Computers (Industrial Smart Glasses/Wrist/Arm-Mount) (HDACALAH)

Keywords

• Industrial AR wearables
• Head-mounted computers
• Explosion-proof computing
• Remote expert guidance
• Ruggedized enterprise devices

Headquarters

HQ city

上海市, 上海市

HQ country

China

HQ region

Asia

Offices8 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Technology or R&D, Supply Chain, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Hardware Sales — Head-Mounted Computers: Sale of industrial AR head-mounted computers including HMT-1, HMT-1Z1 (intrinsically safe/explosion-proof), Navigator 500, Navigator 520, and moziware cımō product lines. Hardware is the primary revenue driver with enterprise B2B sales motion.
2. Software Licenses and Subscriptions: Software solutions including RW-Expert remote expert guidance system, Moziware Connect multi-terminal software, E-manual digital after-sales platform, EHS safety management system, FaceID face recognition, and data capture systems. Software can be sold as licenses, subscriptions, or bundled with hardware.
3. Accessories and Consumables: Wide range of accessories including workbands, helmet mounts, magnetic helmet mounts, modular headbands, safety helmet clips, USB chargers, 4G/5G dongles, 4G data card transceivers, waterproof bags, tool bags, multi-functional belts, three-proof power banks, cable packages, hard cases for fire rescue, fire rescue helmets FTK-B/B, and portable video borescopes.
4. Professional Services and Implementation: Solution deployment, system integration, and customized development services for enterprise clients. Partners with system integrators and implementation partners for large-scale deployments.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

RealWear designs, manufactures and sells ruggedized, voice-controlled AR head-mounted computers (HMT-1, HMT-1Z1, Navigator 500/520, moziware cımō, MZ1000E) plus a companion software suite (RW-Expert remote expert guidance, Moziware Capture data collection, EHS safety management, moziware FaceID, MoziConnect, E-manual) for industrial frontline workers in manufacturing, automotive, oil & gas, energy, healthcare and other hazardous enterprise environments. Hardware is the primary revenue driver, complemented by software subscriptions/licenses and accessories, sold via direct enterprise field sales, channel partners, and system integrators.

Product overview

瑞欧威尔(RealWear/moziware) is an industrial AR hardware and software company offering a modular product portfolio centered on ruggedized, hands-free head-mounted computers and a suite of complementary software solutions and accessories. The core hardware family comprises three generations: the original HMT-1 (2018), its intrinsically safe explosion-proof variant HMT-1Z1, the Navigator 500 series (2020) with modular design and 4800MP camera, and the Navigator 520 flagship (2023). Under the moziware sub-brand, the lightweight moziware cımō AR head-mounted computer targets broader industrial adoption. The 2023 autumn launch expanded the portfolio with the MZ1000E explosion-proof model, Smart-watch intelligent interaction module, mōzıware Connect multi-terminal software, and E-manual digital maintenance platform. On the software side, the portfolio is anchored by proprietary solutions — RW-Expert remote expert guidance system, moziware Capture intelligent data capture, EHS safety management, and moziware FaceID AI face recognition — alongside joint solutions with Microsoft Teams and TeamViewer. The Navigator 500 series is designed modularly, with hot-swappable accessories including a thermal camera module (FLIR Lepton 3.5). A comprehensive range of accessories covers helmets, headbands, carrying cases, power banks, 4G/5G connectivity, USB charging, and specialized tools. The ecosystem is positioned as a 'complete solution' combining hardware, software, and accessories for industrial digital transformation.

Differentiator

Problem solved

Functional benefit

Products and services

• HMT-1 Head-Mounted Computer First-generation ruggedized Android-based hands-free head-mounted computer for industrial environments. Features full voice control, 4-microphone noise cancellation, 7-inch equivalent heads-up display, IP66 waterproof/dustproof, 2m drop-proof, -20°C to +50°C operating range. For industrial frontline workers in manufacturing, automotive, energy, oil & gas, and other sectors.
• HMT-1Z1 Intrinsically Safe (Explosion-Proof) Head-Mounted Computer Intrinsically safe explosion-proof variant of the HMT-1, globally unique with ATEX Zone 1 and CSA Class 1 Division 1 certification, also PCEC and IECEx certified. Designed for petroleum, gas, chemical and other hazardous industrial environments where flammable gases or dusts are present.
• RealWear Navigator 500 Head-Mounted Computer Next-generation modular industrial AR head-mounted computer with 48MP dual-mode camera (standard + telephoto), enhanced low-light performance, modular accessory design allowing camera swap, whole-shift hot-swappable battery, and enterprise-grade security. Supports remote expert collaboration, digital workflows, IoT data visualization, and training video capture.
• RealWear Navigator 520 Head-Mounted Computer Flagship model of the Navigator 500 series with upgraded display, 48MP camera, all-day battery hot-swapping, and full voice control / AR-assisted reality. Delivers hands-free remote collaboration, digital workflow standardization, and IoT data visualization for frontline workers.
• moziware cımō Lightweight AR Head-Mounted Computer Lightweight AR head-mounted computer under the moziware sub-brand with full hands-free voice control, industrial noise cancellation, fingerprint encryption, and ruggedized industrial design. Designed for hands-busy industrial workers across automotive, manufacturing, petrochemical, energy, food/beverage, and healthcare sectors.
• MZ1000E Lightweight Explosion-Proof Head-Mounted Computer Lightweight explosion-proof head-mounted computer launched as part of the 2023 autumn new product release, with intrinsic-safety certification for hazardous industrial environments and a compact ruggedized design.
• RW-Expert 瑞云专家指导系统 (Remote Expert Guidance System) Proprietary remote expert guidance system developed by RealWear enabling real-time first-person video communication between on-site workers wearing HMT-1/cımō and remote engineers. Supports multi-party video conferencing, hands-free operation, AR annotation, and document sharing.
• Microsoft Teams on RealWear Joint solution with Microsoft bringing hands-free Microsoft Teams collaboration to HMT-1, HMT-1Z1, and Navigator series. Voice-controlled video calls with first-person viewpoint sharing, document push (Office 365), AR annotation, and remote expert guidance.
• moziware Capture Intelligent Data Capture System No-code intelligent data capture and inspection workflow software enabling integration with Excel and common form systems, automated form parsing, work order dispatch to devices, voice-driven data entry by frontline workers, real-time result feedback, and automatic data export.
• EHS Safety Production Management System Safety production management solution for Environment, Health, and Safety (EHS) compliance. Web-based template import, work order dispatch to devices, inspection scheduling, QR-code check-in, multi-mode data collection (photo, voice, voice-to-text), hazard rectification tracking, and automated reporting.
• moziware FaceID AI Face Recognition System AI face recognition and verification application running entirely offline on the head-mounted computer. Supports face detection/matching against user-managed databases, stranger detection, face gate/access control, regional intrusion alerts, and crowd density monitoring. Recognition accuracy ≥99%, face detection rate ≥99%, operating in -20 to 60°C environments.
• TeamViewer-RealWear Joint Remote Assistance Solution Joint remote assistance solution combining TeamViewer Pilot with RealWear HMT-1 for AR-based remote expert guidance with hands-free operation, enabling remote maintenance and operations support.
• MoziConnect Multi-Terminal Interaction Software Multi-terminal interaction software launched in the 2023 autumn release. Enables cross-device connectivity and data sharing between RealWear head-mounted computers and other smart terminals in the industrial IoT ecosystem.
• E-manual Digital After-Sales Maintenance Platform Digital after-sales maintenance platform launched in 2023 providing digital documentation, maintenance workflow guidance, and remote support for field service teams using head-mounted computers.
• Thermal Camera Module (FLIR Lepton 3.5) for Navigator 500 Series Thermal imaging accessory module for the Navigator 500 series. FLIR Lepton 3.5 thermal sensor, 160x120 resolution, 57° FOV, -20 to 400°C object temperature range, IP66 / ATEX Zone 1 / CSA C1-D1 certified. Provides first-person thermal vision for early detection of equipment overheating and anomalies in industrial inspections.

Quantifiable outcome

• Reduce equipment downtime by up to 75% through remote expert collaboration
• +10 more outcomes

Named customers30 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability9 records

Feature8 records

Partnerships

14 partnerships are on record, tiered core and major.

• MicrosoftcoreStrategic or Co-development PartnerCo-developed Microsoft Teams on RealWear solution (announced March 2020). RealWear head-mounted computers integrate Microsoft Teams for hands-free video conferencing and remote collaboration. Microsoft CEO Satya Nadella featured RealWear in Microsoft Inspire 2020 keynote, stating the partnership would help over 2 billion frontline workers globally. Teams integration enables remote expert guidance, document sharing, and real-time video collaboration from anywhere.
• 中国联通 (China Unicom)coreStrategic or Co-development PartnerMember of China Unicom 5G Application Innovation Alliance. Won 'Best 5G AR Partner Award' in June 2020. Multiple joint 5G+AR deployments including smart city management (Shanghai Pudong), power grid inspection (Liaoning), 5G+ medical first-aid, Guangqi Honda 4S shop remote maintenance. 2019: launched 'Smart and Precise City Management' solution at China Unicom Partners Conference. 2019: signed as Qinghai Unicom industrial internet partner.
• TeamViewercoreTechnology or IntegrationPartnership for TeamViewer Pilot AR remote guidance solution integration with RealWear HMT-1. Enables technicians to receive hands-free, high-efficiency remote expert guidance. TeamViewer Pilot uses AR augmented reality technology seamlessly integrated with RealWear head-mounted computers for remote operations and maintenance.
• AMA (XpertEye)majorTechnology or IntegrationPartnership for AMA XpertEye Essential remote collaboration solution, branded as '开机即用' (instant-on) industrial AR digital collaboration for cımō. Enables remote expert guidance, multi-party video, and AR annotations. Used by KPMG for remote inventory audit and by Konica Minolta for after-sales service.
• Microsoft SurfacecoreStrategic or Co-development PartnerJoint intelligent terminal solution combining RealWear head-mounted computers with Microsoft Surface Hub and Surface tablets. Microsoft COO praised the solution. Enables remote expert to view first-person perspective from HMT while using Surface for documentation and guidance, deployed in Honeywell Texas factory and petrochemical plants.
• Honeywell (霍尼韦尔)coreStrategic or Co-development PartnerConnected Factory partnership using RealWear HMT-1Z1 with Honeywell Movilizer cloud platform for workflow solutions in hazardous industrial environments. Shell and Honeywell deployed head-mounted computers in 12 countries. RealWear provided real-time data transmission and remote assistance as part of Honeywell's connected factory initiative.
• 阿里云 (Alibaba Cloud)majorStrategic or Co-development PartnerJoint AR remote intelligent operations and maintenance solution for Henan Highway (河南高速). Deployed the 'Divine Craftsman No. 1' (神匠一号) smart maintenance system winning the 'Internet+ Transportation' Innovation and Entrepreneurship Competition second prize. AR platform for vehicle recognition, remote repair guidance, and paperless operations.
• NTTmajorGTM or Marketing PartnerNTT uses RealWear head-mounted computers in its 'Hybrid Workplace Solutions' offering. Supports voice-activated meetings, AR annotation for remote collaboration, IoT connectivity, and indoor navigation. Part of NTT's broader remote work and digital workplace services.
• 中国移动通信集团 (China Mobile)majorStrategic or Co-development Partner5G partnership with China Mobile Huzhou branch for 5G+ cloud-edge fusion smart manufacturing at Jiuli Special Materials (久立特材) 5G smart factory. 5G+AR remote monitoring for seamless steel tube production and export quality assurance.
• 腾讯 (Tencent)majorGTM or Marketing PartnerTencent Cloud + RealWear joint 'Enterprise Work Resumption Smart Solution' launched February 2020 during COVID-19. Enabled enterprises to resume operations with remote collaboration capabilities.
• 思科/Cisco (Webex Teams)coreTechnology or IntegrationCisco Webex Teams integration with RealWear for remote collaboration. Ford Motor and Jinan Second Machine Tool used Webex Teams on RealWear for cross-border remote factory acceptance during COVID-19 pandemic.
• 瑞云 (Render Cloud)majorTechnology or IntegrationRW-Expert (瑞云专家) remote expert guidance system developed by RealWear. Real-time multi-party video communication, AR annotation, document sharing, and hands-free operation for industrial field workers.
• 中国联通5G应用创新联盟 (China Unicom 5G Application Innovation Alliance)majorStrategic or Co-development PartnerRealWear is a member of the China Unicom 5G Application Innovation Alliance, collaborating with other members to develop 5G+AR products and application scenarios across energy, chemical, medical and other sectors.
• 霍尼韦尔 (Honeywell) — AdditionalcoreStrategic or Co-development PartnerHoneywell's Skills Insight wearable device platform uses RealWear HMT-1Z1 as the hardware foundation. Honeywell互联工厂 (Connected Factory) initiative deployed in 12 countries including with Shell.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Vuzix Corporation: Vuzix builds industrial and enterprise smart glasses (M-series, Shield) targeting logistics, manufacturing, and field service — directly overlapping with RealWear's core industrial wearable offering and customer base, including similar enterprise sales motion.
• Rokid: Rokid is a leading Chinese AR glasses company with industrial offerings (Rokid Glass 2, Max) targeting manufacturing, energy, and automotive — a regional peer competing head-to-head for the same Chinese industrial accounts as RealWear.

Broad incumbents

• Magic Leap: Magic Leap develops enterprise spatial computing headsets targeting healthcare, manufacturing, and defense — a broader incumbent whose industrial push overlaps with RealWear's enterprise AR focus while competing from a stronger consumer/developer position.
• Microsoft HoloLens: Microsoft's HoloLens 2 and industrial editions target enterprise mixed reality use cases including remote assistance, training, and visualization, overlapping with RealWear's industrial AR scope while serving a broader consumer-and-enterprise customer base.
• Epson Moverio: Epson's Moverio line of industrial smart glasses targets field service, manufacturing, and drone applications — an established incumbent in the same category as RealWear, though without explosion-proof certification and focused more on prosumer/enterprise.
• Google Glass Enterprise: Google's enterprise smart glasses program (Glass Enterprise Edition) targeted industrial and field service workers with similar AR-assisted reality use cases — a broader incumbent reference point in the industrial wearables category, though product availability has fluctuated.

Emerging players

• XREAL (formerly Nreal): XREAL (formerly Nreal) is a Chinese AR glasses maker whose consumer-focused Air/Air 2 Ultra line is increasingly expanding into enterprise and industrial applications — an emerging regional player in the broader AR wearables market adjacent to RealWear.
• ThirdEye Gen: ThirdEye Gen produces enterprise AR/MR smart glasses (X2, X3) targeting field service, manufacturing, and healthcare — an emerging player with partial product and customer overlap to RealWear's industrial use cases.
• Iristick: Belgium-based Iristick builds industrial smart glasses for remote assistance and quality inspection in manufacturing, oil & gas, and healthcare — a niche European competitor addressing the same frontline-worker use cases as RealWear with a smaller scale.

Others

• TeamViewer: TeamViewer is both a current technology partner (TeamViewer Pilot integrated with RealWear HMT-1) and an indirect competitor via its Frontline / PilotAR software platform for AR-assisted remote assistance — an ecosystem peer whose software stack overlaps RealWear's value proposition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/%E7%91%9E%E6%AC%A7%E5%A8%81%E5%B0%94-%E4%B8%8A%E6%B5%B7-%E6%99%BA%E8%83%BD%E7%A7%91%E6%8A%80%E6%9C%89%E9%99%90%E5%85%AC%E5%8F%B8

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 瑞欧威尔(上海)智能科技有限公司