Restorx of Washington

What Restorx of Washington does

Restorx of Washington is a privately held, family-owned emergency restoration services company headquartered in Auburn, Washington, operating for over 40 years and serving Western Washington across King, Pierce, South Kitsap, and North Thurston counties. The company provides eight core service lines—water mitigation and restoration, fire mitigation, mold remediation, biohazard cleanup and disposal, death and trauma cleanup, storm damage restoration, structural reconstruction, and pack-out/content cleaning—delivered through a 24/7 emergency dispatch model with crews arriving on-site within two hours of a reported loss. Technicians are IICRC-certified and deploy specialized equipment including high-tech moisture sensors, HEPA air purifiers, ozone treatment systems, thermal fogging units, and a three-zone containment system for biohazard work.

The company operates a professional services revenue model on a project/quote basis, with most engagements initiated either directly by the property owner via a 24/7 emergency phone line or website contact form, or through insurance carrier referrals (notably USAA). Billing typically flows through insurance claims, with RESTORx working directly with adjusters on documentation and reimbursement. Customer segments include residential homeowners (primary) and commercial property owners, with no disclosed enterprise concentration. The go-to-market combines inbound digital marketing—an active blog covering water, fire, mold, and biohazard topics across 2022–2025—with organic social media presence across Facebook, Instagram, X, and LinkedIn, plus a third-party validated channel in insurance referrals. The email domain (restorxdki.com) suggests possible affiliation with the DKI restoration contractor network, though this is not explicitly confirmed in available materials.

The company holds BBB accreditation and IICRC Certified Firm status, and is described in source materials as independently owned with no disclosed parent, subsidiary, or institutional capital structure. Revenue, headcount details, and ownership specifics beyond the family-owned characterization are not publicly disclosed.

Name

Restorx of Washington

Legal name

Restorx of Washington

Website

https://restorxofwa.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

Restorx of Washington is a privately held emergency restoration services company in Auburn, WA, providing 24/7 water, fire, mold, biohazard, storm, and trauma cleanup plus reconstruction and pack-out services to residential and commercial property owners across four Western Washington counties.

Ownership category

akta.pro rank

Product category

Disaster Restoration Services

NAICS

Remediation Services (562910), Remediation and Other Waste Management Services (5629), Services to Buildings and Dwellings (5617)

SIC

Services-To Dwellings & Other Buildings (7340), Sanitary Services (4950)

akta.pro primary industry

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)

akta.pro secondary industries

Emergency Response & Disaster Recovery (Water Intrusion/Mold/Contamination) (BPALALAI), Contents & Personal Property Restoration (Pack-Out, Cleaning, Storage) (HSAPAOAF)

Keywords

• Water damage restoration
• Fire damage cleanup
• Mold remediation services
• Biohazard cleanup
• Disaster restoration services

Headquarters

HQ city

Auburn, WA - Washington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Emergency Restoration and Cleanup Services: RESTORx generates revenue through fees for professional restoration and cleanup services including water damage mitigation, fire damage restoration, mold remediation, storm damage repair, biohazard cleanup and disposal, death and trauma scene cleanup, reconstruction, and pack-out and content cleaning. Services are billed on a project basis, with many customers filing insurance claims that are paid directly to the company or reimbursed to the policyholder.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

RESTORx of Washington provides 24/7 emergency property restoration services for residential and commercial properties in western Washington. Service offerings include water mitigation and restoration, fire damage cleanup, mold remediation, biohazard cleanup and disposal, death and trauma cleanup, storm damage restoration, structural reconstruction, and pack-out and content cleaning. Services are dispatched within hours of contact and coordinated with insurance adjusters to streamline claims.

Product overview

RESTORx of Washington is a disaster restoration service company offering an integrated suite of emergency property restoration services. The core portfolio includes Water Mitigation & Restoration, Fire Mitigation, Mold Remediation, Biohazard Cleanup & Disposal, Death & Trauma Cleanup, Reconstruction & Structural Restoration, Storm Damage Restoration, and Pack-Out & Content Cleaning. These services work together to provide comprehensive disaster recovery from initial emergency response through complete property reconstruction, addressing both residential and commercial properties across Western Washington.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Crews can arrive on-site within 2 hours of reporting a loss
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• USAA (Insurance Referral Partner)coreChannel Partner/ Reseller/ DistributorUSAA refers its policyholders to RESTORx of Washington for emergency restoration services following covered water damage and other property losses. RESTORx handles the full restoration process and works with USAA adjusters on claims documentation and billing.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• PuroClean: Franchise restoration network providing water damage remediation, mold removal, fire restoration, and biohazard cleanup. Closely overlaps Restorx's service mix and insurance-channel GTM.
• ServiceMaster Restore: Long-established national restoration brand under ServiceMaster offering water, fire, and smoke damage restoration. Direct competitor on insurance-referred residential and commercial restoration jobs.
• Restoration 1: National restoration franchise offering water, fire, mold, and biohazard cleanup with strong insurance-carrier relationships. Closely comparable 24/7 emergency restoration service portfolio.
• DKI (Disaster Kleenup International): Disaster restoration franchise network whose branding appears in Restorx's email domain (restorxdki.com), suggesting possible affiliation. Direct franchise-system peer in the same restoration category.
• Paul Davis Restoration: National franchise restoration company providing water, fire, and mold damage services plus reconstruction. Closely comparable business model built on insurance relationships and emergency dispatch.
• Rainbow International: Neighborly-branded restoration franchise providing water, fire, and mold damage restoration plus contents cleaning. Directly competes in residential insurance-referred restoration.
• Servpro Industries: Franchise-based national network specializing in fire, water, mold, and commercial cleanup. Competes with Restorx in the same insurance-referred restoration category with similar 24/7 emergency response positioning.

Emerging players

• AdvantaClean: Growing franchise network specializing in water damage restoration, mold remediation, and air duct cleaning. Comparable in the narrower water/mold restoration niche.

Regional players

• COIT Restore: Regional restoration and cleaning services provider active in the Western U.S. with comparable water, fire, smoke, and mold restoration offerings and residential service orientation.

Broad incumbents

• BELFOR Property Restoration: The largest global disaster restoration firm offering water, fire, mold, storm, and reconstruction services to both residential and commercial clients. Directly comparable to Restorx's full-service offering but at vastly larger geographic and operational scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/restorxofwa
• Facebookfacebook.com/RESTORxofWA
• LinkedInlinkedin.com/company/restorxofwashington
• Instagraminstagram.com/restorxofwa

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Restorx of Washington