Retail Solutions New Zealand

What Retail Solutions New Zealand does

Retail Solutions New Zealand (legally Tan Retail Realty Limited) is a boutique specialist retail property leasing and management agency founded in 1997 by Tom Jeffries and headquartered at Shed 20, Princes Wharf, Auckland. The company serves a dual-sided market: it represents retail tenants seeking space across New Zealand's shopping centres and key strip locations, and it represents landlords and shopping centre owners seeking quality tenants and optimised tenancy mixes. Its three service lines are Specialist Retail Leasing Agency (commission-based tenant and landlord representation), Property Management (currently including South City Shopping Centre in Christchurch, which it took over in May 2024), and Tenancy Support (store rollouts, lease negotiations, portfolio management, and market intelligence).

The firm operates with approximately 9–11 staff and has no proprietary technology platform, software product, or digital distribution channel. Its competitive position is built on relationships cultivated over nearly three decades and on the senior background of its directors, who have previously held roles at Westfield NZ, AMP Capital Shopping Centres, Dexus, QIC, Kiwi Property, CBRE, and Marks and Spencer (UK). Named tenant clients include Cotton On, JD Sport, Kathmandu, Skechers, Ripcurl, Swanndri, Bargain Chemist, Platypus, Rockshop, and Stirling Sports, alongside landlord mandates including South City Shopping Centre.

Revenue is generated through three streams: transaction commissions on leasing deals (both tenant- and landlord-side), ongoing property and centre management fees, and advisory/professional services fees for tenancy support work. Pricing is not publicly disclosed and is negotiated on a per-transaction or retainer basis. The firm is licensed under the Real Estate Agents Act 2008, operates exclusively within New Zealand, and is independently owned with no identified external investors or parent company.

Name

Retail Solutions New Zealand

Legal name

Tan Retail Realty Limited

Website

https://retailsolutions.co.nz

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1–10 employees

Short description

Retail Solutions New Zealand is a boutique specialist retail property leasing and management agency, founded in 1997 and headquartered in Auckland, serving retail tenants, landlords, and shopping centre owners across New Zealand.

Ownership category

akta.pro rank

Product category

Retail Real Estate Services

akta.pro primary industry

Retail Brokerage (BPAJABAB)

akta.pro secondary industries

Retail Property Management (BPAJAGAB), Retail Tenant Representation (BPAJALAB)

Keywords

• Retail leasing services
• Retail property management
• Shopping centre leasing
• Tenant representation
• Retail real estate agency

Headquarters

HQ city

Auckland

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Leasing Agency Services: Commission-based fees from successful lease transactions for both landlord and tenant clients. The company acts as an intermediary representing property owners seeking tenants and retailers seeking retail space.
2. Property Management Services: Ongoing property management fees for managing shopping centres and retail developments. Currently managing South City Shopping Centre in Christchurch.
3. Tenancy Support Services: Advisory and support services including store rollouts, lease negotiations, and portfolio management for retail clients.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Retail Solutions New Zealand is a specialist retail property leasing and management agency that brokers retail leases between landlords and tenants, manages shopping centres such as South City Shopping Centre in Christchurch, and provides tenancy support services including store rollouts, lease negotiations, and portfolio management. The firm works with a full range of retailers from individual operators to national and international chains across New Zealand, leveraging the directors' relationships with key decision-makers in local, national and international retail property networks.

Product overview

Retail Solutions New Zealand operates as a single integrated offering combining Property Management, Specialist Retail Leasing Agency, and Tenancy Support services. The company manages retail properties including South City Shopping Centre in Christchurch while providing leasing agency services that connect retailers with retail spaces across New Zealand. The three service lines work collaboratively to serve both landlords and tenants throughout the retail property lifecycle.

Differentiator

Problem solved

Functional benefit

Products and services

• Property Management Specialised property management services for larger-scale retail developments and shopping complexes, with current portfolio including South City Shopping Centre at 555 Colombo Street, Christchurch (anchored by JB HiFi, Chemist Warehouse, Cotton On Mega and Reduced to Clear, with 550 free parking spaces). Targeted at shopping centre owners and developers.
• Specialist Retail Leasing Agency Client-focused retail leasing services using an integrated collaborative approach to represent tenants and landlords through to project completion. Targets retail tenants (from individual operators to national and international chains) and landlords/developers seeking quality tenants for retail properties and shopping centres.
• Tenancy Support Comprehensive tenancy support services including market intelligence on the New Zealand retail environment, store rollouts, lease negotiations and portfolio management. Targeted at retail clients needing market-led results for their property strategies.

Named customers12 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Regional players

• McGees Property: Australian specialist retail and commercial property agency with retail leasing and shopping centre management practices. Closely comparable specialist retail focus, but operates in Australia rather than NZ so does not directly compete geographically.

Direct peers

• Fitzroys: Melbourne-based specialist retail property agency focused exclusively on retail leasing, sales, and management. The most direct functional peer — same exclusive retail focus, similar boutique scale, and similar tenant-mix and shopping centre advisory services.

Others

• Property Council New Zealand: Industry body representing NZ property owners, developers, and advisers. Not a direct competitor, but a peer ecosystem participant — engagement with Property Council NZ is typical for retail property advisory firms seeking policy influence and industry visibility.

Broad incumbents

• Colliers International New Zealand: Major global CRE services firm with a dedicated NZ retail leasing team. Competes for the same tenant and landlord mandates as Retail Solutions but operates across multiple asset classes and geographies with substantially more resources.
• Knight Frank New Zealand: Global CRE firm with NZ retail agency and shopping centre advisory services. Comparable in retail tenant and landlord representation; broader geographic and asset-class coverage makes it a typical competitor for higher-value mandates.
• Harcourts New Zealand: Large New Zealand real estate group with commercial and retail leasing divisions. Competes for retail tenant representation and landlord mandates; broader focus across residential and commercial real estate.
• Bayleys Real Estate: Major New Zealand-headquartered real estate firm with active retail leasing and shopping centre sales teams. Directly competes for retail mandates and tenant representation in NZ, though Bayleys operates across residential, commercial, and rural as well.
• CBRE New Zealand: Global commercial real estate services firm with a NZ retail leasing practice. Compares as a broad incumbent — overlaps in retail tenant representation and landlord advisory but also covers office, industrial, and capital markets at significantly greater scale.
• Savills New Zealand: Global CRE firm with NZ retail leasing capability. Competes for retail mandates and provides shopping centre and high-street advisory, though operates as part of a broader diversified global platform.
• JLL New Zealand: Global CRE services firm with NZ retail leasing and shopping centre advisory capability. Comparable in retail tenant representation and landlord services but offers far broader service portfolio including capital markets, valuations, and project management.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/retailsolutionsnz

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Retail Solutions New Zealand