What Retail Solutions Ltd does

Retail Solutions Ltd is a privately held Irish technology company founded in 1995 and headquartered in Tuam, County Galway. The company specializes in Electronic Point of Sale (EPOS) systems for the retail sector, serving over 2,000 businesses across six countries, with an operating footprint spanning Ireland and the United Kingdom. Its customer base covers convenience stores, supermarkets, forecourts, off-licences, pharmacies, coffee shops, and general retail, and includes enterprise accounts such as BWG Foods, H2 Group (12 Spar service stations), and the Care Plus pharmacy network alongside long-tenured SMB customers.

The company's core offering is a unified EPOS platform combining proprietary software with compatible third-party hardware (tills, cash drawers, barcode scanners, thermal printers, and card readers). The platform is modular, with interconnected components including Back Office for store-level administration, Head Office for multi-site management, RS Dashboard for mobile real-time sales data, Retail Solutions Mobile for shop-floor operations, and eCommerce Integration. Additional product lines include Electronic Shelf Labels (ESELs), Self-Scan Checkouts delivered through an NCR partnership, Loyalty Programs, and a complete hardware package. Professional services cover consultancy, project management, engineering deployment, onboarding, training, and ongoing technical support.

Retail Solutions generates revenue through a combination of hardware sales, recurring software and subscription services, and professional services under multi-year subscription contracts. Pricing is quote-based and not publicly disclosed; prospective customers submit enquiries through the company's website. The go-to-market combines direct enterprise field sales with dedicated project management for larger accounts and a website-driven self-serve motion for SMB customers, supported by content marketing, an active blog, and social media presence across LinkedIn, Facebook, Twitter, Instagram, and YouTube. The company employs approximately 80 people, has no disclosed external funding, and has been operating for over 25 years.

Name

Retail Solutions Ltd

Legal name

Retail Solutions Ltd

Website

https://retailsolutions.ie

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

Retail Solutions Ltd is a privately held Irish EPOS software and hardware vendor, founded in 1995 and headquartered in Galway, serving over 2,000 retail businesses across six countries with modular point-of-sale, back-office, multi-site, and self-checkout solutions.

Ownership category

akta.pro rank

Product category

Retail POS Systems / EPOS Software

SIC

Retail-Computer & Computer Software Stores (5734)

akta.pro primary industry

Retail ERP (Merchandising, POS Back Office) (HDAEAEAD)

akta.pro secondary industries

Electronic Shelf Labels (ESL) & Shelf-Edge Hardware (HDACAKAJ), Customer-Facing Displays & Digital Signage for Checkout (HDACAKAF)

Keywords

• EPOS point of sale
• Retail management software
• Electronic shelf labels
• Self checkout systems
• POS hardware solutions

Headquarters

HQ city

Tuam, Galway

HQ country

Ireland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. EPOS Hardware Sales: Sale of complete EPOS till packages including tills, cash drawers, barcode scanners, thermal printers, card readers, and compatible third-party hardware.
2. Software/Subscription Services: Ongoing software development, cloud connectivity, and system updates for EPOS, Back Office, Head Office, and Dashboard applications.
3. Professional Services: Consultancy, project management, engineer services, onboarding & training, and technical support services provided throughout customer lifecycle.
4. Self-Checkout Solutions: Self-scan checkout systems and integration services, with NCR partnership for technology provision.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Retail Solutions Ltd is an Irish EPOS specialist that develops, sells, and supports a complete retail technology stack: in-store EPOS software (RS Touch), back-office and head-office management software, reporting/analytics (RS Dashboard), mobile applications, electronic shelf labels, self-scan checkouts, loyalty and eCommerce integration modules, paired with EPOS hardware (tills, barcode scanners, receipt printers) and wraparound professional services including consultancy, project management, training, and ongoing support.

Product overview

Retail Solutions Ltd offers a unified EPOS (Electronic Point of Sale) platform as its core product, complemented by a suite of modular add-ons and integrated solutions. The flagship EPOS system serves as the central platform managing sales, inventory, CRM, and reporting, with the following interconnected modules: eCommerce Integration connects physical and online channels; Electronic Shelf Labels enables automated in-store pricing; Self Scan Checkouts provides customer self-service; and Loyalty Program tracks and rewards customers. Additional modules include Back Office for store-level administration, Head Office for multi-site management, RS Dashboard for mobile real-time data access, and Retail Solutions Mobile for shop floor operations. The company also offers dedicated Hardware packages and services including Consultancy, Project Management, Engineer Services, Onboarding & Training, Technical Support, and Ongoing Software Development.

Differentiator

Problem solved

Functional benefit

Brands

• RS Dashboard: A real-time sales data mobile application delivering store analytics to retailers via Android and iOS devices.
• RS Accounts
• RS Touch

Products and services

• RS Touch EPOS System In-store Electronic Point of Sale (EPOS) software used by retail staff to process sales, transactions, and till operations across convenience, grocery, pharmacy, off-licence, and specialty retail stores.
• EPOS Hardware Retail point-of-sale hardware including tills, barcode scanners, and receipt printers, sold as part of the company's EPOS solutions to retail operators.
• Electronic Shelf Labels (ESL) Electronic shelf edge labelling system that allows retailers to update pricing and product information digitally across the store.
• Self Scan Checkouts Self-service checkout solution delivered in partnership with NCR, enabling shoppers to scan and pay for items without cashier assistance.
• Loyalty Program Customer loyalty programme functionality that integrates with the EPOS system to support retailer loyalty schemes and customer retention.
• eCommerce Integration Integration layer that connects Retail Solutions' EPOS with retailers' eCommerce platforms to unify online and in-store stock, pricing, and orders.
• Back Office Back-office retail management software for store-level administration, stock control, and reporting, complementing the in-store RS Touch EPOS.
• Head Office Centralised head-office management software that gives multi-site retailers consolidated visibility, control, and administration across all their stores.
• RS Dashboard Reporting and analytics dashboard providing retailers with performance, sales, and operational insights drawn from the EPOS, Back Office, and Head Office systems.
• Retail Solutions Mobile Mobile application that extends Retail Solutions' EPOS and management software to mobile devices, enabling on-the-go access for retail operators and managers.
• Professional Services Wraparound professional services including consultancy, project management, training, and ongoing support for retailers deploying and operating Retail Solutions' EPOS, software, and hardware.

Quantifiable outcome

• Over 2,000 businesses rely on Retail Solutions for their EPOS needs
• +2 more outcomes

Named customers8 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

One partnership is on record.

• NCRcoreTechnology or IntegrationNCR is Retail Solutions' self-checkout partner and are described as global leaders in self-checkout technology. The partnership enables Retail Solutions to offer self-scan checkout solutions to their retail customers, integrating NCR's technology with Retail Solutions' EPOS ecosystem.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Toast: Cloud-native POS platform primarily for restaurants but expanding into retail-adjacent SMB segments. Comparable technology stack (cloud POS with hardware, software, payments) though weighted toward hospitality rather than grocery/forecourt.
• NCR Voyix: Global enterprise POS and self-checkout provider and Retail Solutions' self-checkout partner. Overlaps on retail POS, self-checkout, and hardware, but serves enterprise customers across much larger geographies and product breadth.
• Clover (Fiserv): POS and payments platform from Fiserv, sold through bank and ISO channels. Comparable SMB retail EPOS offering with strong payments integration, broader distribution, and significantly more R&D scale.
• Shopify POS: Omnichannel retail POS extension of Shopify's commerce platform. Comparable on eCommerce integration and multi-site retail management, with much larger ecosystem and international footprint.
• Square (Block): Integrated payments + POS platform serving SMB retailers across multiple geographies. Competes at the lower end of Retail Solutions' market with a software-first, hardware-light model that pressures pricing.
• Zettle (PayPal): PayPal-owned POS and payments solution targeting SMB merchants across Europe. Comparable bundled hardware/software/payments model with stronger financial backing and broader European reach.

Regional players

• SumUp: European-focused payments and POS provider serving micro and SMB merchants across the continent. Comparable in targeting small-format European retail with integrated hardware and software, though lighter on enterprise multi-site functionality.

Direct peers

• EPOS Now: UK-headquartered cloud POS provider serving SMB retail and hospitality with hardware-plus-software bundles. Closest comparable in geography (UK/Ireland market) and product (bundled EPOS with hardware, software, and payments) to Retail Solutions.
• Vend (Lightspeed Retail): Cloud retail POS acquired by Lightspeed, focused on specialty and multi-store retailers. Highly comparable offering — retail EPOS with inventory, eCommerce, and multi-site management — directly overlapping Retail Solutions' core modules.
• Lightspeed Commerce: Cloud-based POS and commerce platform serving independent retailers and restaurants across multiple verticals including grocery, convenience, and specialty retail. Competes head-on with Retail Solutions in retail EPOS, with broader geographic reach and more capital.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/retailsolns
• YouTubeyoutube.com/channel/UCQkN3Sgj64k0vLgCF0Df9gg
• Facebookfacebook.com/RetailSolutionsLtd
• LinkedInlinkedin.com/company/retailsolutions-ltd
• Instagraminstagram.com/retailsolutions_ie

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Retail Solutions Ltd