Rimedia Srl

What Rimedia Srl does

Rimedia Srl is an Italian alternative dispute resolution organization headquartered in Pisa (Via Fiorentina 214/C), accredited by the Italian Ministry of Justice as mediation organism #297 on 11 May 2011 under D.Lgs. 28/2010. The firm provides civil and commercial mediation services—both mandatory (condizione di procedibilità) and voluntary—across virtually all dispute categories regulated in Italy, including condominium, real rights, inheritance, leases, banking, insurance, medical liability, defamation, franchising, and supply contracts. Rimedia also operates consumer conciliation (ADR) accredited by ARERA (water sector), the Ministry of Economic Development, and the European Commission for cross-border ODR disputes, plus a dedicated banking mass mediation service via mediazionimassive.it.

The underlying technology stack combines a proprietary "Concilia Sfera" case management platform (credential-based client access to mediation files and procedure status) with Microsoft Teams for online mediation sessions following the 28 February 2023 reform that enabled telematic proceedings with digital signature and SPID authentication. The organization's territorial reach spans all Italian regions through its direct Pisa headquarters, distributed mediator network, and 50+ reciprocity agreements with peer mediation organisms (e.g., ADR Aequitas, ME.CO., InMedio, Conciliare Conviene, Reconcilia). Rimedia additionally runs accredited mediator training (80-hour initial course plus 18-hour biennial updates), positioning it as both a service provider and a supply-side credentialing body within the Italian ADR ecosystem.

Revenue is generated almost entirely through transaction-based mediation fees set by a published tariffario regulated under D.M. 150/2023 and approved by the Ministry of Justice, with fee categories scaling by dispute value (secretarial, first meeting, continuation, and agreement success fees). Mandatory and delegated mediations receive a 20% reduction; voluntary mediations carry a 20% premium. The firm serves a fragmented mix of individuals, condominiums, SMBs, and larger enterprises (B2C and B2B), acquired through attorney and court referrals, professional networks, organic web presence, and direct outreach. Rimedia is a privately-held, founder-managed Italian Srl with no disclosed institutional investors, funding rounds, or parent company.

Name

Rimedia Srl

Legal name

Rimedia S.r.l.

Website

https://rimediasrl.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Rimedia Srl is an Italian Ministry of Justice-accredited civil and commercial mediation organization providing alternative dispute resolution services across all Italian regions, serving individuals, businesses, condominiums, and legal professionals through in-person and Microsoft Teams-based proceedings.

Ownership category

akta.pro rank

Product category

Alternative Dispute Resolution / Civil and Commercial Mediation

NAICS

Legal Services (5411), Other Legal Services (54119)

SIC

Services-Legal Services (8111)

akta.pro primary industry

Litigation & Dispute Resolution (BPAHAAAB)

akta.pro secondary industry

Specialty & Problem-Solving Courts (Drug, Mental Health, Veterans, Family) (BPAIAFAG)

Keywords

• Civil mediation services
• Commercial mediation services
• Alternative dispute resolution
• Consumer conciliation services
• Banking mediation services

Headquarters

HQ city

Pisa

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Mediation Procedure Fees: Rimedia generates revenue through structured fees for mediation procedures. Fees are determined by dispute value and split into categories: secretarial fees, first meeting fees, continuation fees, and agreement fees. Fees are fixed and published in their tariffario per D.M. 150/2023. Services apply to both mandatory and voluntary civil/commercial mediation.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Rimedia Srl is an accredited Italian civil and commercial mediation organization that provides in-person and online mediation services across all Italian regions for both mandatory and voluntary dispute resolution under d.lgs. 28/2010. The firm runs a proprietary case management platform (Concilia Sfera) and supports online mediation sessions via Microsoft Teams. Supplementary offerings include consumer conciliation (ADR), banking mass mediation, and accredited mediator training programs.

Product overview

Rimedia Srl operates as a unified civil and commercial mediation service provider built around its core Mediation Platform. The primary offering is in-person and online Civil and Commercial Mediation conducted at offices across all Italian regions, supplemented by the Concilia Sfera internal management platform for case file access, Consumer ADR services (Conciliazione Consumo) accredited with multiple authorities, Banking Mass Mediation, and Mediator Training programs. The company serves as a single integrated organization offering end-to-end mediation services from intake through final agreement.

Differentiator

Problem solved

Functional benefit

Products and services

• Civil and Commercial Mediation (Mediazione Civile e Commerciale) Core mediation service for civil and commercial disputes, conducted in-person at territorial offices or online via Microsoft Teams. Covers both mandatory (condizione di procedibilità) and voluntary mediation across all Italian regions.
• Consumer Conciliation (Conciliazione Consumo - ADR) Alternative dispute resolution service for consumer disputes, accredited with the Ministry of Economic Development, ARERA for the water sector, and the European Commission for cross-border disputes.
• Banking Mass Mediation (Mediazione Bancaria)

Quantifiable outcome

• Maximum 3-month mediation procedure (extendable by 3 months by mutual agreement)
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature2 records

Partnerships

39 partnerships are on record, tiered core and minor.

• 101 MediatoricoreStrategic or Co-development PartnerReciprocity agreement between mediation organisms allowing cases to be handled across organizations based on territorial competence.
• Academia ADRcoreStrategic or Co-development PartnerReciprocity agreement for territorial mediation coverage.
• Bee OrangeminorStrategic or Co-development PartnerReciprocity agreement between mediation organisms.
• AccademiADR Società Benefit SrlcoreStrategic or Co-development PartnerReciprocity agreement and venue directory for territorial mediation.
• Accorda e ConciliaminorStrategic or Co-development PartnerReciprocity agreement for mediation coverage.
• ADR AequitascoreStrategic or Co-development PartnerReciprocity agreement with venue list and specific protocols for Brindisi location.
• ADR IntesacoreStrategic or Co-development PartnerReciprocity agreement with specific protocols for Larino and Vasto locations.
• ADR Pro Gest ItaliaminorStrategic or Co-development PartnerReciprocity agreement with venue directory.
• Arbi-MediaminorStrategic or Co-development PartnerReciprocity agreement between mediation organisms.
• Associazione Culturale Additional ResolutionminorStrategic or Co-development PartnerReciprocity agreement for mediation coverage.
• AsconnetminorStrategic or Co-development PartnerReciprocity agreement for territorial mediation.
• Camera di Mediazione NazionalecoreStrategic or Co-development PartnerReciprocity agreement for national mediation coverage.
• Concilia ConsumatoriminorStrategic or Co-development PartnerReciprocity agreement for consumer mediation coverage.
• Concordia et IusminorStrategic or Co-development PartnerReciprocity agreement for mediation coverage.
• Conciliare ConvieneminorStrategic or Co-development PartnerReciprocity agreement with venue directory.
• Concordia MediazioniminorStrategic or Co-development PartnerReciprocity agreement for mediation coverage.
• ConcormediacoreStrategic or Co-development PartnerReciprocity agreement with venue directory.
• Dolomiti ConciliazioniminorStrategic or Co-development PartnerReciprocity agreement for northern Italy coverage.
• DPL Mediazione e CominorStrategic or Co-development PartnerReciprocity agreement for mediation coverage.
• Immediata ADRminorStrategic or Co-development PartnerReciprocity agreement for mediation coverage.
• Icaf ADR SrlminorStrategic or Co-development PartnerReciprocity agreement with venue directory.
• InMediocoreStrategic or Co-development PartnerReciprocity agreement for mediation coverage.
• IsmedminorStrategic or Co-development PartnerReciprocity agreement for mediation coverage.
• Italia ConciliaminorStrategic or Co-development PartnerReciprocity agreement for mediation coverage.
• Leone A.D.R. SrlsminorStrategic or Co-development PartnerReciprocity agreement for mediation coverage.
• Media LawminorStrategic or Co-development PartnerReciprocity agreement for mediation coverage.
• Media VirtusminorStrategic or Co-development PartnerReciprocity agreement for mediation coverage.
• ME.CO.coreStrategic or Co-development PartnerReciprocity agreement with venue directory.
• MedyaprominorStrategic or Co-development PartnerReciprocity agreement for mediation coverage.
• Morris L. Ghezzi ADR S.r.l.minorStrategic or Co-development PartnerReciprocity agreement for mediation coverage.
• MPRomaminorStrategic or Co-development PartnerReciprocity agreement for mediation coverage.
• NewmediationminorStrategic or Co-development PartnerReciprocity agreement for mediation coverage.
• Omnia ConciliacoreStrategic or Co-development PartnerReciprocity agreement with venue directory.
• Orizzonti ADRminorStrategic or Co-development PartnerReciprocity agreement for mediation coverage.
• Primavera ForenseminorStrategic or Co-development PartnerReciprocity agreement for mediation coverage.
• Pro ConciliaminorStrategic or Co-development PartnerReciprocity agreement for mediation coverage.
• Reconcilia ADR soc. coop. a r.l.coreStrategic or Co-development PartnerReciprocity agreement with venue directory.
• ResolutiaminorStrategic or Co-development PartnerReciprocity agreement for mediation coverage.
• SPMCminorStrategic or Co-development PartnerReciprocity agreement for mediation coverage.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• JAMS: Largest private alternative dispute resolution provider in the United States, offering mediation, arbitration, and ADR services globally. While not a direct Italian competitor, JAMS represents the type of scaled, technology-enabled ADR incumbent Rimedia could aspire to evolve into as it builds the Concilia Sfera platform.
• Centre for Effective Dispute Resolution (CEDR): UK-based leading ADR organization providing mediation, conflict management, and training services across Europe. CEDR represents a broader incumbent in the same mediation and ADR category, useful as a benchmark for how Rimedia's training and accreditation programs could scale beyond Italy.

Direct peers

• Resolutia: Italian mediation organism offering civil and commercial mediation services. A Minor reciprocity partner of Rimedia, Resolutia competes in the same mandatory mediation pool with comparable territorial coverage and accreditation profile.
• InMedio: Accredited Italian mediation organism providing civil mediation, consumer conciliation, and training services. Listed as a Core reciprocity partner of Rimedia, InMedio operates in the same regulatory framework and serves overlapping customer segments across Italy.
• ADR Intesa: Italian accredited mediation organism offering civil and commercial mediation services across multiple regions. Rimedia has an active reciprocity agreement with ADR Intesa for territorial coverage in Larino and Vasto locations, making it a directly comparable peer serving the same Italian mandatory mediation market.
• Camera di Mediazione Nazionale: Italian accredited mediation body offering civil and commercial mediation nationwide. Designated as a Core reciprocity partner of Rimedia, it competes for the same pool of mandatory mediation cases under d.lgs. 28/2010.
• Conciliare Conviene: Italian mediation organism accredited by the Ministry of Justice. Listed as a Minor reciprocity partner of Rimedia with a venue directory, it competes in the same Italian mediation market on comparable fee structures.
• Omnia Concilia: Italian accredited mediation body providing civil mediation services. Listed as a Core reciprocity partner of Rimedia, Omnia Concilia competes head-to-head for mandatory mediation case flow across Italian regions.
• AccademiADR Società Benefit Srl: Italian accredited mediation organism with a 'Società Benefit' structure, offering mediation, training, and venue services. A Core reciprocity partner of Rimedia, it overlaps on core mediation services while differentiating on its benefit-corporation status.

Regional players

• ADR Center: Italy-based ADR and mediation organization with a pan-European orientation, offering civil, commercial, and consumer mediation. While operating in the same category as Rimedia, ADR Center has a stronger cross-border and consumer focus, making it a relevant regional peer for benchmarking expansion strategies.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/rimediasrl

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rimedia Srl