SAcommunity

What SAcommunity does

SAcommunity is the South Australian community information directory operated under the nonprofit Connecting Up Australia and integrated with the South Australian Government portal (sa.gov.au). It enables South Australian residents to discover government, non-government, and community services, and to connect with volunteering opportunities across the state. The directory organizes more than 70,000 service listings into a hierarchical thesaurus covering 26+ major subject areas, including accommodation, health, education, welfare, employment, finance, law and justice, recreation, and communication, with subcategories and counts visible on the site. Geographic search spans 60+ South Australian councils (APY Lands, Adelaide, Adelaide Hills, and others), allowing residents and case workers to localize results by local government area.

The platform is built as a public-facing website on Drupal CMS using the Zen theme, structured around a thesaurus-based taxonomy that drives category browsing, A-Z organization listings, and per-category RSS feeds. Listings carry contact details, addresses, hours, eligibility information, and service descriptions, and are maintained via a volunteer and council-contributor workflow. SAcommunity also operates a Council Partners program through which 60+ local councils gain access to statistics and reporting on community services, and a parallel events directory and blog publish sector news. Distribution is amplified through the integrated sa.gov.au government portal and the council partner channel, plus social profiles on Facebook, Instagram, LinkedIn, Twitter/X, and YouTube, and a monthly newsletter. The site is published under a Creative Commons Attribution 3.0 Australia Licence.

SAcommunity operates as a non-profit community service rather than a commercial venture, and the platform is free to end users with no pricing or subscription model disclosed. Revenue mechanics are not published; funding and operations appear to flow through Connecting Up Australia and government/council partnership arrangements. With 9 employees and a single product (the SA Directory of Community Services), the organization is a small, stable operator whose strategic posture emphasizes institutional partnerships, broad public accessibility, and volunteer-driven content maintenance over commercial monetization.

Name

SAcommunity

Legal name

SAcommunity

Website

https://sacommunity.org

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

SAcommunity is South Australia's nonprofit community information directory, operated under Connecting Up Australia and integrated with the SA Government portal. It helps residents discover 70,000+ government, non-government, and community services and connect with volunteering opportunities across 60+ council areas.

Ownership category

akta.pro rank

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Distribution channels3 records

Marketing channels10 records

Core offering

SAcommunity operates a free, web-based community information directory that allows South Australians to find government, non-government, and community services by category, location (council area), or service type. The directory contains 70,000+ listings organized into a hierarchical thesaurus covering 26+ subject areas, and also enables users to connect with volunteering opportunities. The platform is operated by nonprofit Connecting Up Australia in partnership with the South Australian Government and 60+ local councils, and is publicly licensed under Creative Commons Attribution 3.0 Australia.

Product overview

SAcommunity operates as a single, unified community information directory service rather than a platform-plus-modules architecture. The SA Directory of Community Services is the core product, providing a searchable database of community services across South Australia organized into multiple service categories. Users can browse by location (selecting from all South Australian councils) or by service type to find relevant community organizations, government services, and non-profit resources with their contact details and addresses.

Differentiator

Problem solved

Functional benefit

Products and services

• SA Directory of Community Services

Quantifiable outcome

• Over 70,000+ community service listings across 26+ major categories
• +1 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Connecting Up AustraliacoreStrategic or Co-development PartnerConnecting Up Australia is the parent organization operating SAcommunity. Connecting Up is a nonprofit organization focused on providing technology and information services to the community sector in Australia.
• South Australian Government (sa.gov.au)coreStrategic or Co-development PartnerSAcommunity is integrated with the South Australian Government portal (sa.gov.au), with links provided for Topics, Volunteering, Services, About SA, and Directories. Government logos are displayed on the SAcommunity website.
• South Australian Councils (Council Partners Program)coreStrategic or Co-development PartnerOver 60 South Australian local councils partner with SAcommunity through the Council Partners program. Councils use the directory to provide residents with community service information and access council statistics and reporting.
• GovHackminorGTM or Marketing PartnerSAcommunity participates in GovHack, an Australian government hackathon event, suggesting collaboration on open data and civic technology initiatives.

Recent moves5 records

Expansion highlights3 records

Direct peers

• AskIzzy: AskIzzy is a national Australian online directory connecting people in need with social services such as housing, food, healthcare, and legal aid. It is the most direct comparable to SAcommunity, operating a similar searchable community-services directory model but at a national scale and backed by Infoxchange — the same parent organization (Connecting Up Australia) that operates SAcommunity.

Regional players

• My Community Directory: My Community Directory is Victoria's statewide community services directory, providing categorized listings of health, welfare, education, and recreation services organized by local government area. It mirrors SAcommunity's state-level thesaurus-based directory model in a different Australian jurisdiction, making it the closest geographic peer.
• OnePlace Community Directory (Queensland): OnePlace is a Queensland-based community services information directory connecting residents with family, health, disability, and community support services across the state. It is structurally analogous to SAcommunity, serving a different Australian jurisdiction with a comparable categorized directory and government partnership model.

Others

• Infoxchange: Infoxchange is the parent technology-for-good nonprofit that operates Connecting Up Australia — the operator of SAcommunity — and AskIzzy. It is directly comparable as the institutional backbone of SAcommunity's technology platform, governance, and nonprofit funding model.

Emerging players

• Healthdirect Service Finder: Healthdirect is a national government-funded health information and service directory providing listings of GPs, allied health, hospitals, and health support services across Australia. It overlaps with SAcommunity's health listings category (7,991 health and disability entries) and competes for health-focused service discovery traffic.

Broad incumbents

• Service Finder (Department of Social Services): Service Finder is the Australian Federal Government's national directory of community services, helping users locate support across housing, health, family, and disability services. It operates at a national government scale with significantly more resources than SAcommunity, making it the closest broad incumbent comparable.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UChWu8ibmiuJ8d0OPSjCoIjQ?view_as=public
• Facebookfacebook.com/SAcommunity-332359757260026
• LinkedInlinkedin.com/company/sacommunity
• Instagraminstagram.com/supportsacommunity

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SAcommunity