SCOP'IT (Grand Est)

What SCOP'IT (Grand Est) does

SCOP'IT (legal entity SCOP'IT SCOP SARL) is a French worker cooperative founded in 2018, headquartered in Mardeuil in the Grand Est region (Champagne-Ardenne). It provides business process outsourcing services to B2B clients, primarily within Grand Est, operating under a cooperative model where employees hold ownership stakes. The cooperative is affiliated with the Union Régionale des SCOP du Grand Est and reports a small variable social capital of €136,640 (SIRET 842 443 384 00024, registered in the RCS of Reims).

The company's offering comprises four service lines: administrative assistance (research, file processing, and complex dossier handling); contact center operations for reactive customer communication; Certificats d'économie d'énergie (CEE) processing, including subsidy research and energy savings certificate administration; and Comité social et économique (CSE) management for employer-side committee administration. All services are delivered through direct client engagement, supported by a basic digital presence (website, LinkedIn, YouTube), with no mobile app, public API, or proprietary platform disclosed. The company employs approximately 21 people, consistent with the staffing intensity typical of regional BPO work.

SCOP'IT generates revenue through direct B2B contracts for outsourced administrative, contact center, CEE, and CSE work; pricing is not publicly disclosed and is set via consultation. The cooperative model implies profits are shared with worker-associates rather than external shareholders, and there is no evidence of external institutional investment, M&A activity, or product launches beyond the established four-service portfolio. The business operates with a horizontal segmentation approach targeting SMB and mid-market clients in its region rather than a single vertical.

Name

SCOP'IT (Grand Est)

Legal name

SCOP'IT SCOP SARL

Website

https://scopit.net

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

SCOP'IT is a French worker cooperative in Grand Est providing business process outsourcing — administrative assistance, contact center, energy savings certificates (CEE), and CSE administration — to regional B2B clients via direct engagement.

Ownership category

akta.pro rank

Product category

Business Process Outsourcing

NAICS

Business Service Centers (56143), All Other Professional, Scientific, and Technical Services (54199)

SIC

Services-Business Services, Nec (7389), Services-Management Services (8741)

akta.pro primary industry

Professional Employer Organization (PEO) / Co-Employment Services (BPACAHAB)

Keywords

• Administrative outsourcing services
• Business process outsourcing
• Contact center services
• Energy certificate processing
• Cooperative business services

Headquarters

HQ city

Mardeuil

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Distribution channels1 record

Marketing channels3 records

Core offering

SCOP'IT is a French worker cooperative (SCOP SARL) that provides business process outsourcing services to companies in the Grand Est region. Its core offerings include administrative assistance (subsidy research, dossier processing, administrative task handling), contact center operations (reactive customer communication management), energy savings certificate (CEE) processing and subsidy research, and Social and Economic Committee (CSE) administration.

Product overview

SCOP'IT is a cooperative (SCOP SARL) offering a portfolio of four business process outsourcing services: Assistance administrative for research, subsidy applications, and administrative tasks; Centre de contact for customer communication; Certificats d'économie d'énergie (CEE) for energy certificate processing and subsidy research; and Comité social et économique (CSE) for CSE management. The company focuses on helping businesses concentrate on their core activities by handling back-office and support functions.

Differentiator

Problem solved

Functional benefit

Products and services

• Assistance administrative Administrative assistance service that handles research for subsidies, file processing and dossier instruction, and simple to complex administrative tasks for businesses, allowing clients to focus on their core commercial activity.
• Centre de contact Contact center service providing reactive and personalized customer support and communication management for businesses, handling inbound and outbound customer interactions on behalf of clients.
• Certificats d'économie d'énergie (CEE) Energy savings certificate (CEE) service that assists businesses with subsidy research and CEE dossier processing, helping clients navigate energy efficiency incentive programs.
• Comité social et économique (CSE) Social and Economic Committee (CSE) service that manages CSE-related administrative and operational requirements for businesses, handling the ongoing obligations associated with employee representative bodies in France.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Scopelec: French SCOP cooperative providing telecom and infrastructure services; structurally identical (worker cooperative) to SCOP'IT and illustrative of how SCOP-structured service firms operate and scale in France.
• Comdata Group: European BPO and customer-management firm offering multilingual contact-center and back-office services — comparable to SCOP'IT's core offerings but operating across multiple geographies.
• Outsourcia Group: French BPO/contact-center firm offering customer relationship management and back-office administrative services to B2B clients, directly overlapping with SCOP'IT's Centre de contact and Assistance administrative lines.
• Bertin BPO: France-based mid-sized BPO offering administrative outsourcing, customer relationship management, and contact-center services — closely comparable in scale and target market to SCOP'IT.

Broad incumbents

• Teleperformance: Global BPO leader of French origin; competes directly with SCOP'IT in customer contact and back-office admin, especially in the French market, but at a vastly larger scale and with technology platforms SCOP'IT lacks.
• Webhelp (now Concentrix): Large French-origin BPO and customer-experience provider that competes in the same contact-center and administrative outsourcing space as SCOP'IT, though at vastly greater scale and global footprint.
• Arvato (Bertelsmann): Global BPO subsidiary of Bertelsmann providing customer-service and back-office solutions; an incumbent offering the same categories of services SCOP'IT delivers but with global delivery and proprietary platforms.
• Majorel (now Concentrix): European-headquartered customer-experience BPO serving enterprise clients with contact-center and admin services — directly overlapping with SCOP'IT's customer-communication and dossier-processing lines.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks6 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/@SCOPIT-ly2cc
• LinkedInlinkedin.com/company/scop-it-champagne-ardenne

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SCOP'IT (Grand Est)