Secom srl - Chiamata Infermieri

What Secom srl - Chiamata Infermieri does

Secom srl is an Italian private limited company headquartered in Ferrara (Via O. Respighi, 1/3) that designs, manufactures, and supports integrated hospital communication systems entirely in-house in Italy. Its product line centers on the i•Call nurse call system for traditional wiring and the newer i•Call Net IP-based touchscreen platform running on PoE infrastructure, complemented by the Care/ComCare wandering-patient control system (with UHF TX75I and TX75P wristbands and the VIBBY auto-fall wristband), Lux configurable bed headboards for inpatient, resuscitation, and intensive-care rooms, TVision multimedia hospital TVs, EN60601-1/VDE0834-compliant electromedical relays, wireless nurse-call add-ons, and the FLEX mobile software platform that records and visualizes events across all Secom systems.

Underlying technology is a mix of PoE IP networking, UHF radio for wireless peripherals and wandering detection, double-insulated electronics designed to medical electrical-equipment standards, and an internally developed software stack on smartphones/tablets and backend supervision. The firm holds ISO 9001:2015 certification from TÜV SÜD Italia (granted September 2024) covering design, manufacturing, and after-sales assistance, and claims registered trademarks for i•Call, ComVision, and FLEX.

Revenue is generated through project-based B2B sales to Italian healthcare operators — hospitals, nursing homes (RSA), and private clinics — typically via quote-based bespoke deployments that bundle hardware, design, installation, and post-sale service, with FLEX providing a recurring software component and multi-brand repair extending the relationship beyond initial commissioning. The company markets via a multilingual website (IT/EN/DE), LinkedIn, Facebook, Exposanità trade-show participation, and direct sales supported by installation partners such as Ranzato Impianti. Founded circa 1984 (the firm reports 30+ years of specialization and cites a 40-year quality track record), Secom serves roughly 250 healthcare facilities, 1,500+ departments, 40,000+ installed bed positions, and 8,000+ hospital TVs across Italy, operating with approximately 11 listed employees and no outside funding or M&A activity on record.

Name

Secom srl - Chiamata Infermieri

Legal name

Secom srl

Website

https://secomsrl.net

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

Secom srl is an Italian Ferrara-based specialist that designs, manufactures, and supports made-in-Italy hospital communication systems — i•Call nurse call, i•Call Net IP, Care wandering control, Lux bed headboards, TVision multimedia TVs, and FLEX mobile software — selling project-based to Italian hospitals, nursing homes, and private clinics.

Ownership category

akta.pro rank

Product category

Hospital Communication Systems

NAICS

Ambulatory Health Care Services (621)

SIC

Electromedical & Electrotherapeutic Apparatus (3845), Surgical & Medical Instruments & Apparatus (3841)

akta.pro primary industry

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

akta.pro secondary industry

Nurse Triage & Clinical Call-Center Teletriage Platforms (HLALAJAC)

Keywords

• Nurse call systems
• Hospital communication systems
• Patient monitoring systems
• Bed headboards
• Healthcare facility equipment

Headquarters

HQ city

Ferrara

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Nurse Call Systems Hardware: Sale of wired and wireless nurse call systems including call units, terminals, touch screen communication terminals, and associated equipment. Revenue is generated through project-based equipment sales to healthcare facilities.
2. Bed Headboards and Medical Fixtures: Sale of Lux bed headboards and lighting systems for hospitals, clinics, and nursing homes. Customizable products designed for specific facility requirements.
3. TVision Multimedia Systems: Multimedia TV systems and monitors for patient entertainment and information. Can be offered in free or pay-per-view versions with prepaid card functionality.
4. Professional Services: Design, installation, and post-sale assistance services. The company provides custom project development, system installation, and dismantling of old systems. Technical assistance is available including multi-brand repair services.
5. Software Platform (FLEX): Mobile software platform for event management and recording, deployed on healthcare staff smartphones/tablets. Includes web-based data consultation and analytics.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Secom srl designs, manufactures, and provides post-sale assistance for integrated hospital communication systems, with the i•Call and i•Call Net nurse call systems as the core platform offerings. The portfolio also includes the Care/ComCare disoriented patient monitoring system, the Flex mobile software platform for staff event management, Lux bed headboards for inpatient rooms, TVision multimedia hospital TV systems, electromedical relays, and wireless nurse call add-ons — all engineered, built, and supported in Italy for hospitals, nursing homes (RSA), and private clinics.

Product overview

Secom srl designs, manufactures, and provides post-sale assistance for integrated hospital communication systems. The product portfolio centers around the i•Call® and i•Call Net nurse call systems as the core platform offerings, complemented by the Care disoriented patient monitoring system (ComCare platform), Flex mobile device software platform, Lux bed headboards, TVision multimedia TV systems, electromedical relays, and wireless nurse call add-ons. The i•Call Net represents the IP-based evolution using PoE infrastructure, while the Care system integrates wireless wristbands (TX75I, TX75P, VIBBY) for patient monitoring. Flex provides mobile device integration for event management across all Secom systems. With over 40,000 beds installed across 250 facilities in 30 years, the products are designed, manufactured, and supported entirely in Italy.

Differentiator

Problem solved

Functional benefit

Brands

• i•Call: Nurse call system designed for hospitals and nursing homes, available in IP technology and traditional versions.
• i•Call Net
• Lux
• Flex
• TVision
• Care
• ComCare
• VIBBY

Products and services

• i•Call Nurse Call System

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

One partnership is on record.

• Ranzato ImpianticoreImplementation/ SI/ Consulting Partner · 2 May 2024Installation partner for Secom nurse call systems. Ranzato Impianti installed the i-Call nurse call system for the intensive care unit at AULSS 1 Dolomiti Ospedale di Feltre. This partnership enables Secom to deliver complete turnkey installations to healthcare facilities through qualified installation companies.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Urmet: Urmet is an Italian building communication, intercom, and access-control vendor with healthcare and care-home product lines. It is a regional peer based in Italy with overlapping customer segments in hospitals and residential care facilities.
• Comelit Group: Comelit is an Italian-based vendor of video door entry, access control, and building communication systems with presence in residential and care settings. It is a regional peer with adjacent product lines serving Italian healthcare and residential-care customers.

Broad incumbents

• Legrand: Legrand is a global electrical and digital building infrastructure provider with healthcare-focused communication systems. It overlaps with Secom's Lux bed headboard range and broader hospital-grade electrical/communication offerings.
• Hillrom (Baxter International): Hillrom, now part of Baxter, offers a broad portfolio of hospital smart beds, nurse call, and patient monitoring systems. It is a broader incumbent whose nurse call and connectivity offerings overlap with Secom's hospital and ICU product lines.

Direct peers

• Securitas Healthcare (formerly Stanley Healthcare): Securitas Healthcare provides wander management, real-time location services (RTLS), and clinical communication solutions for hospitals and senior living. It directly competes with Secom's Care/ComCare wandering-patient platform and broader hospital communication stack.
• Ackermann (Honeywell): Ackermann, part of Honeywell, has been a long-standing European supplier of nurse call systems for hospitals and care homes. Its clino and Ackermann product families directly compete with Secom's wired and wireless nurse call solutions across Europe.
• Ascom: Ascom (Switzerland) is a global vendor of nurse call systems, clinical communication, and mobile workflow solutions for hospitals and care homes. Its Telligence and Digistat platforms overlap directly with Secom's i•Call Net and FLEX offerings.
• Tunstall Healthcare: Tunstall is a UK/European-headquartered provider of telecare, telehealth, and nurse call solutions for housing, care homes, and hospitals. It competes with Secom in the nursing-home and residential-care segments, particularly with disoriented-patient monitoring.
• Jeron Electronic Systems (ALC Health): Jeron is a US-based specialist in nurse call and workflow communication systems for hospitals and senior living. Its Provider and Pro-Alert lines directly overlap with Secom's i•Call wired and wireless nurse call products.
• Rauland (Ametek): Rauland, a division of Ametek, is one of the largest and most established nurse call and hospital communication system vendors in North America and globally. It directly competes with Secom's i•Call and i•Call Net product lines for hospital and long-term care contracts.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/secom-chiamata-infermieri

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Secom srl - Chiamata Infermieri