SELECT SERVICE LIMITED

What SELECT SERVICE LIMITED does

Select Service Telecommunications Ltd is a UK-based, privately held micro-enterprise specializing in the supply, repair, refurbishment, and recycling of business telecommunications equipment. Founded over 20 years ago and operating from a single site in Hoddesdon (just outside London), the company serves a heterogeneous customer base spanning small and medium-sized businesses, large public limited companies, local government bodies, and the NHS. Its core differentiator is its status as one of the UK's only independent repair centres for legacy Siemens ISDX and Realitis systems, supported by engineering staff with multi-decade tenure on those platforms. The company explicitly disclaims any partnership or affiliation with the OEMs it services (Avaya, Cisco, Mitel, Nortel, Siemens).

The company's product portfolio comprises new, used, and refurbished IP phones, DECT cordless handsets and base stations, wireless IP phones, and accessories sourced from brands including Avaya/Nortel, Cisco, Siemens/Unify, Mitel, Panasonic, Yealink, Poly, Ascom, and Ubiquiti. Recent additions include Microsoft Teams Edition USB and IP phones, a vape detector line, and a telecare product category. Beyond hardware resale, the company offers professional repair and refurbishment services, system maintenance and installation with assigned engineers, and WEEE-compliant disposal and recycling. Refurbished A-Grade units price from approximately £32 (entry-level Panasonic) to £210 (Mitel 6930), with new equipment reaching £315, and exclude VAT.

The business operates a sales-led, direct-to-buyer model with no intermediaries, distributing through an e-commerce storefront and a phone-based sales team. Headcount is reported at six employees, and no revenue, funding, ownership, or leadership-team information is publicly disclosed. The company is registered with UK Companies House under company number 0406190 and trades under the name Select Service Telecommunications.

Name

SELECT SERVICE LIMITED

Legal name

Select Service Telecommunications Ltd

Website

https://selectservice.co.uk

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Select Service Telecommunications Ltd is a UK-based, privately held micro-enterprise specializing in the supply, repair, refurbishment, and recycling of business telephone equipment from brands including Avaya, Cisco, Mitel, Nortel, Siemens, Yealink, and Panasonic, serving SMBs, large PLCs, local government, and the NHS.

Ownership category

akta.pro rank

Product category

Telecommunications Equipment and Repair Services

NAICS

Electronics and Appliance Retailers (4492)

SIC

Wholesale-Computers & Peripheral Equipment & Software (5045)

akta.pro primary industry

Parts, Components, Refurbished & Reverse Logistics (Electronics) Distribution (CRAOACAK)

akta.pro secondary industries

Electronics & Tech Recommerce (Refurbished Devices) (CRAFAGAC), Spare Parts & Replacement Components Retail (Batteries, Screens, Chargers) (CRACAJAG), Consumer Device Repair Services (Phones, Tablets, PCs) (CRACAJAA)

Keywords

• Telecommunications equipment supply
• Telephony repair services
• Refurbished IP phones
• Business telecom maintenance
• WEEE recycling services

Headquarters

HQ city

Hoddesdon

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Equipment Sales: Sale of new, used, and refurbished telecommunications parts and phones from major manufacturers including Avaya, Cisco, Mitel, Nortel, Siemens, Panasonic, Yealink, Poly, Ascom, and Ubiquiti. Products include IP phones, DECT cordless systems, wireless phones, and accessories. All equipment supplied with full guarantee.
2. Repair and Refurbishment Services: Professional repair and refurbishment services for telecommunications equipment including ISDX, Realitis, Hipath systems and equipment from Avaya, Cisco, Mitel, and Nortel manufacturers.
3. Maintenance Services: System support and installation services with skilled engineers assigned to businesses to maintain telephony systems.
4. Recycling Services: Business telecoms disposal and recycling service in accordance with the European Waste Electrical and Electronic Equipment Directive (WEEE) to help maximise value of returns while reducing costs and liabilities.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Select Service Telecommunications Ltd sells new, used, and refurbished business telecommunications equipment including IP phones, DECT cordless phone systems, wireless IP phones, and accessories from brands such as Avaya, Cisco, Mitel, Nortel, Siemens, Panasonic, Yealink, Poly, Ascom, and Ubiquiti. It also operates as one of the UK's only independent repair and refurbishment centres for legacy Siemens ISDX and Realitis systems, and provides system maintenance, installation, and WEEE-compliant recycling services for business customers across the UK.

Product overview

Select Service Telecommunications LTD is a UK-based specialist in the supply and repair of telecommunications equipment, primarily serving businesses ranging from small enterprises to local government, NHS, and large PLCs. The company offers a portfolio of refurbished and new IP phones, DECT cordless systems, and related telecommunications hardware from brands including Yealink, Cisco, Mitel, Panasonic, Avaya/Nortel, Siemens/Unify, Poly, Ascom, and Ubiquiti. Products are sold through an online store with categories covering VoIP phones, DECT systems, and telecare equipment, alongside repair, refurbishment, and maintenance services. The company also provides recycling services compliant with the European WEEE Directive.

Differentiator

Problem solved

Functional benefit

Products and services

• Panasonic IP Phones (Refurbished A-Grade) Refurbished A-Grade Panasonic business IP phones (KX-NT551, KX-NT553, KX-NT630) for UK business customers seeking cost-effective, guaranteed telephony endpoints with entry-level to advanced feature sets.
• Mitel IP Phones Mitel IP phones (6920, 6930, 6940) available new or refurbished A-Grade for SIP-based business communications, ranging from standard desk phones to executive-level handsets.
• Yealink IP Phones (including Microsoft Teams Edition) Yealink business IP phones including Teams Edition (MP50 USB phone, MP52, MP54, MP56 IP phones) and SIP models (T42S, T46S, T46U, T48U, T54W, T57W) for unified communications and SIP-based business telephony, available new or refurbished A-Grade.
• Yealink T48U Advanced SIP Desk Phone Executive-level new Yealink T48U SIP desk phone with 7 inch color touchscreen, Optima HD Voice, Acoustic Shield, Smart Noise Filtering, and up to 16 SIP lines for business customers.
• Yealink DECT Handsets, Base Stations and Cordless Phone Systems Yealink DECT cordless telephony products including the W56H handset (2.4 inch color display, 30 hours talk time), W70B base station (up to 10 handsets, 10 SIP accounts, PoE), and W73P cordless phone system (up to 10 SIP accounts, 20 simultaneous calls, 35 hours talk time) for businesses needing wireless telephony coverage.
• Cisco IP Phones Cisco IP phones including the rugged Wireless IP Phone 8821 (IP67, military-standard 810G, Bluetooth 4.0, removable batteries), and desk models 7821-K9, 7841, and 8851-K9 (Bluetooth, USB, Gigabit Ethernet with PoE, expansion module support), supplied refurbished A-Grade for UK businesses.
• Avaya / Nortel IP Phones and Equipment Avaya and Nortel branded IP phones, parts, and accessories supplied and supported for UK business customers requiring legacy and current Avaya/Nortel endpoints.
• Siemens / Unify IP Phones and Systems Siemens and Unify branded IP phones, parts, and legacy systems (ISDX, Realitis DX, Hipath DX) supplied and supported for UK business customers.
• Poly Telephony Equipment Poly manufactured business telephony products (headsets, IP phones, and accessories) supplied new, used, or refurbished A-Grade to UK business customers.
• Ascom Telephony Equipment Ascom manufactured business telephony products and accessories supplied to UK business customers with full guarantees.
• Ubiquiti Equipment Ubiquiti branded business telephony and networking equipment supplied to UK business customers.
• Repair and Refurbishment Services Professional repair and refurbishment services for legacy Siemens ISDX, Realitis DX, and Hipath DX systems alongside Avaya, Cisco, Mitel, and Nortel equipment, including reconditioned spares and phones, delivered by one of the UK's only independent ISDX and Realitis repair centres with over 20 years of Siemens experience.
• System Maintenance and Installation Services System support, maintenance, and installation services for business telephony systems, with a highly skilled engineer assigned to each business to learn their system and usage requirements.
• DECT and WiFi Repair Services Specialist repair services for DECT cordless handsets, base stations, and WiFi-enabled business telephony equipment.
• WEEE-Compliant Telecoms Recycling and Disposal Service Specialist business telecoms disposal and recycling service tailored to each customer's needs, operated in accordance with the European Waste Electrical and Electronic Equipment Directive (WEEE), helping to maximise the value of returns while reducing customer costs and liabilities.
• Vape Detectors Vape detector products offered via the Select Service online storefront for UK business and institutional customers such as schools and workplaces.

Quantifiable outcome

• All equipment supplied fully guaranteed regardless of condition

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Nimans (Westcoast): Large UK distributor of business communications equipment now part of Westcoast. Competes with Select Service across the same product categories but at significantly greater scale and with broader portfolio.
• Cisco: Global OEM of IP phones (including the 7800/8800 series that Select Service refurbishes). Operates in the same end-customer conversations at much greater scale through authorized channels.
• Avaya: OEM of business telephony systems including legacy Nortel-era IP phones that form a meaningful slice of Select Service's refurbishment and repair book. Direct strategic counterpart for long-tail installed-base support.
• Mitel: Global manufacturer of business communications platforms and IP phones (e.g., 6900 series stocked by Select Service). Competes for the same enterprise telephony refresh budgets at substantially greater scale.
• Yealink: Global manufacturer of SIP phones, DECT handsets, and Teams/Zoom room systems. Select Service resells and refurbishes Yealink hardware; Yealink itself is the upstream OEM whose pricing and product roadmap drive Select's economics.

Direct peers

• Comms Express: UK retailer/distributor of new and refurbished business telephone systems, IP phones, and cabling from multiple OEMs. Competes head-on with Select Service across SMB and enterprise telephony hardware.
• ProVu Communications: UK-based distributor specializing in SIP/VoIP business phones, DECT, and conferencing hardware from vendors including Yealink, Snom, and Sangoma. Most direct like-for-like competitor to Select Service's UK business phone supply and refurbishment motion.
• Midshire Communications: UK business telecoms provider offering supply, installation, and maintenance of phone systems. Directly comparable services mix to Select Service's supply, maintenance, and repair offering.
• 4Gon Solutions: UK distributor of business telephony, networking, and refurbished telecom equipment. Overlaps with Select Service on multi-vendor IP/DECT phone supply to UK resellers and end customers.
• The HBP Group: UK distributor of converged communications hardware covering Yealink, Poly, and other major brands. Comparable in product mix and channel model to Select Service's distribution arm.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/select-service-limited

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SELECT SERVICE LIMITED