What The HBP Group does

The HBP Group is a privately held UK managed IT services and ERP software provider founded in 1991 and headquartered in Scunthorpe, with regional offices in Hull, Peterborough, Ashurst (Hampshire), and Truro. The group operates through wholly owned subsidiaries including HBP Systems Ltd, Kamarin Computers Ltd (acquired 2004), Jugo Systems (acquired 2020), and Applied Business Solutions (integrated 2025), targeting UK SMEs with 30-500 employees across verticals such as manufacturing, legal, charities, accountancy, retail/hospitality, and visitor attractions. Its product portfolio is built on a multi-vendor resale and implementation model rather than proprietary software development, offering Microsoft Dynamics 365 Business Central, Sage Intacct, Sage 200, Pegasus Opera 3 (including SQL SE), Advanced Exchequer, and proprietary EPOS products KCPOS and VisiSoft.

The underlying technical architecture centres on a pod-based service desk model — engineers are grouped into named pods (e.g., Sword, Omaha) aligned to a small, consistent set of customers, supported by a 360° IT Assessment framework and proprietary tools like the BIG Tech Survey. Managed IT services run on subscription per-seat pricing across three tiers (elevate Assist at £22.91/user/month, elevate Essentials at £41.67/user/month, and elevate Infinity at £66.67/user/month), with the Essentials tier including NOC and 24/7 server monitoring. Recent product additions include the Pegasus Opera 3 SQL SE Document Management module (2026) with SharePoint integration and the Opera 3 SE Data Connector (2024) enabling OData export to Power BI, Excel, and SharePoint.

The business model combines recurring managed IT subscriptions with ERP license resale and implementation services, EPOS hardware and software sales, and project-based consulting. Go-to-market is sales-led via dedicated account managers, with a free consultation and 360° IT Assessment feeding a structured pipeline. The group holds Cyber Essentials Plus certification and multiple Microsoft accreditations (Solutions Partner, Modern Workplace, Business Applications), and was named a Top 50 UK Managed Service Provider for 2026. Reported operational performance includes a 97% first-time fix rate across the service desk.

Name

The HBP Group

Legal name

The HBP Group

Website

https://thehbpgroup.co.uk

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

51–100 employees

Short description

The HBP Group is a UK-based managed IT services and ERP software provider serving SMEs (30-500 employees) across multiple verticals via wholly owned subsidiaries, reselling and supporting Microsoft, Sage, and Pegasus ERP platforms alongside proprietary EPOS products KCPOS and VisiSoft.

Ownership category

akta.pro rank

Product category

Managed IT Services & ERP Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industry

Human Capital Management (HCM) & Payroll Platforms (HDAEAEAJ)

Keywords

• Managed IT services
• ERP software support
• Cyber security services
• EPOS solutions
• Cloud migration services

Headquarters

HQ city

Scunthorpe

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring subscription-based managed IT support services including proactive support, monitoring, network management, cyber security, cloud migration, and Microsoft 365 services. Revenue is generated through tiered monthly per-user pricing packages (elevate Assist, elevate Essentials, elevate Infinity).
2. ERP Software Sales and Support: Sales and ongoing support for multiple ERP platforms including Microsoft Dynamics 365 Business Central, Sage Intacct, Sage 200, Pegasus Opera 3, and Exchequer. Revenue includes software licenses, implementation services, and ongoing support contracts.
3. EPOS Solutions: Sales and support for EPOS systems including KCPOS (retail, trade counters, hospitality) and VisiSoft (visitor attractions). Includes hardware sales and ongoing maintenance.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

The HBP Group is a UK managed IT services and ERP software provider selling tiered per-seat managed IT support packages, reselling and implementing third-party ERP platforms (Microsoft Dynamics 365 Business Central, Sage Intacct, Sage 200, Pegasus Opera 3, Advanced Exchequer), and selling its own KCPOS and VisiSoft EPOS solutions to UK SMEs with 30–500 employees.

Product overview

The HBP Group is an award-winning provider of managed IT services and ERP software reselling, operating a multi-product portfolio rather than a single unified platform. Their ERP offerings centre on four major platforms: Microsoft Dynamics 365 Business Central (cloud ERP), Sage Intacct (cloud financial management), Sage 200 (on-premise/scloud ERP), and Pegasus Opera 3 (with SQL SE variant), complemented by Advanced Exchequer (now in extended support). These are supplemented by EPOS solutions KCPOS (for retail, trade counters, hospitality) and VisiSoft (for visitor attractions), and the Pegasus CIS 5 payroll/CIS module. The managed IT services layer includes cyber security, modern workplace (Microsoft 365/Teams/SharePoint), cloud migration, and outsourced IT support. The group implements and supports these third-party products rather than developing its own software.

Differentiator

Problem solved

Functional benefit

Brands

• HBP Systems: IT Support & ERP solutions for the North & Midlands region, based from offices in Scunthorpe and Hull.
• Kamarin Computers
• Jugo Systems
• elevate Assist
• elevate Essentials
• elevate Infinity

Products and services

• Managed IT Services Proactive support, monitoring and ongoing optimisation covering user support, network management and IT infrastructure to keep UK SME customers productive and protected. Delivered through tiered per-seat packages (elevate Assist, elevate Essentials, elevate Infinity) and a pod-based service desk.
• Cyber Security Services Advanced cyber security and protection services monitoring, defending and responding to evolving threats for UK SME clients, delivered under Cyber Essentials Plus certified practices and using partners such as Sophos and WatchGuard.
• Modern Workplace Services Services focused on implementing and optimising modern workplace technology including Microsoft 365, Teams and SharePoint for UK businesses.
• Cloud Migration Services Services helping UK businesses migrate to cloud infrastructure and cloud-based solutions.
• Outsourced IT Support Comprehensive outsourced IT support services for businesses without internal IT resource, delivered as the fully managed elevate Essentials package at £41.67 per user per month.
• Microsoft Dynamics 365 Business Central An all-in-one cloud ERP system that connects finance, operations and sales, implemented and supported by The HBP Group for growing UK businesses.
• Sage Intacct Cloud-based financial management software designed for real-time reporting, smart automation and seamless integration with wider tech stacks; implemented and supported by The HBP Group.
• Sage 200 A robust ERP and accounting platform that supports deeper reporting, multi-department control and more efficient operations; implemented and supported by The HBP Group.
• Pegasus Opera 3 A flexible ERP system for finance, stock, payroll and CRM, built to handle complex needs with customisation and scalability, with dedicated HBP support covering over 100 years of combined expertise.
• Advanced Exchequer Accounting software solution from Advanced providing financial management capabilities including purchase orders, sales ledger, purchase ledger and nominal ledger, now in extended support and supported by The HBP Group.
• KCPOS Fully integrated EPOS and back-office solution designed for retail, trade counters and hospitality, connecting stock, sales and finance for real-time control. Developed by Kamarin Computers and launched in 2006.
• VisiSoft EPOS built specifically for visitor attractions, helping manage admissions, stock, retail and catering with a single system. Developed and launched in 2020 by Jugo Systems.
• Pegasus CIS 5 Version 5.03.00 Major version release of the Pegasus CIS (Construction Industry Scheme) payroll/compliance module with expanded web applications for purchasing, plant hire, stock and timesheets, plus seven new authorisation web applications and support for Windows Server 2025.

Quantifiable outcome

• 97% of issues resolved the first time customers contact the support desk
• +2 more outcomes

Named customers3 records

Segments7 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft Solutions Partner with accreditations in Solutions Partner, Modern Workplace, and Business Applications. Provides Microsoft 365 services, Azure solutions, and Microsoft Dynamics 365 Business Central implementations.
• SagecoreTechnology or IntegrationCertified partner providing Sage Intacct and Sage 200 ERP implementations and ongoing support.
• PegasuscoreTechnology or IntegrationTrusted partner for Pegasus Opera 3 ERP solutions with dedicated support team of over 100 years combined expertise.
• AdvancedcoreTechnology or IntegrationPartner for Exchequer accounting software, now in extended support mode.
• SophoscoreTechnology or IntegrationCybersecurity partner providing advanced security solutions and protection for clients.

Scale indicators5 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• Softcat plc: UK-listed IT infrastructure reseller and managed services provider serving mid-market and enterprise customers. Highly comparable to HBP in target customer (UK SMEs/Mid-market) and IT services category, but Softcat is much larger and operates a pure IT/no-ERP model.
• Bechtle AG: European-headquartered IT system house and managed services provider operating across multiple countries. Overlaps with HBP in managed IT services and Microsoft/ERP partnerships but operates at much greater scale and geographic breadth.
• Computacenter plc: Global IT infrastructure and managed services provider. Comparable to HBP in managed IT services and enterprise IT category, but operates at enterprise scale across multiple geographies versus HBP's UK SME focus.
• Bytes Technology Group: UK-listed software and IT services business focused on enterprise software licensing, cloud, and security. Comparable to HBP in UK SME/mid-market IT services focus and software reselling, though larger and software-licensing-led rather than managed-services-led.

Direct peers

• Truststream Technology Solutions: UK-based managed IT services and cyber security provider focused on SMEs. Closely aligned with HBP in UK SME managed services and cybersecurity delivery, with similar size and regional footprint.
• Kerv Group (Kerv Technologies): UK-based managed services and cloud consultancy serving mid-market customers across infrastructure, cybersecurity, and digital workplace. Directly comparable to HBP in UK mid-market managed IT focus and growth-via-acquisition model.
• FluidOne: UK-listed provider of connected cloud solutions including managed IT, connectivity, and cybersecurity to SMEs and mid-market. Comparable to HBP in UK SME managed services focus and recurring-revenue model, slightly larger and connectivity-led.
• ANS Group: UK-based managed cloud, security, and IT services provider serving mid-market and public sector. Closely comparable to HBP in business model (managed IT + cloud transformation), customer profile (UK mid-market), and Microsoft-centric delivery.
• Mirus IT: UK-based managed IT support and cloud services provider targeting SMEs in the Midlands and wider England. Closely aligned with HBP in geography (Midlands), customer size (UK SMEs), and managed IT + Microsoft 365 focus.
• Totaal Solutions / Totaal Networking: UK-based IT managed services and support provider serving small and mid-sized businesses. Comparable to HBP in managed IT services model, SME customer base, and UK-only operations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/thehbpgroup
• LinkedInlinkedin.com/company/thehbpgroup
• Xx.com/thehbpgroup

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The HBP Group