What SERVIDIS does

SERVIDIS (legal name: Servidis, société coopérative à finalité sociale) is a Wallonia-based social cooperative founded in 2011 that delivers domestic household services through Belgium's regulated titre-services voucher framework. The company operates two titre-services agencies in Dison and Limbourg plus three ironing centers in Aubel, Thimister, and Limbourg, serving approximately 300 residential customers with a team of 60+ staff across cleaning, ironing, grocery shopping, and meal preparation. As an approved Entreprise d'Insertion sociale, Servidis reinvests all profits into employment maintenance, mandatory annual staff training, and service quality improvement.

The company has no proprietary technology stack; its operational backbone is a multi-site physical footprint of agencies and ironing centers, complemented by a website (relauched September 2025 with intelligent search and dynamic scheduling) and direct phone/email registration. Customers transact via Pluxee (formerly Sodexo) titre-service vouchers at €10.40 per hour, with effective post-tax cost of approximately €9.40/hour; starting 2026, clients also contribute €1/hour to safeguard employment.

Servidis's revenue model is a single transaction-fee stream tied to hours of service delivered, with pricing set by Belgian government regulation rather than market forces. Go-to-market is direct-to-consumer through the website, physical agency offices, Facebook, and word-of-mouth in the Walloon region. The customer base is entirely individual households — no enterprise contracts — and the company is independently member-owned with no external investors, parent, or funding rounds disclosed.

Name

SERVIDIS

Legal name

Servidis, société coopérative à finalité sociale

Website

https://servidis.be

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

SERVIDIS is a Belgian social cooperative founded in 2011 that delivers subsidized domestic cleaning, ironing, grocery shopping, and meal-preparation services via the regulated titre-services voucher system, operating two agencies and three ironing centers across Wallonia for roughly 300 residential households.

Ownership category

akta.pro rank

Product category

Domestic Services

NAICS

Individual and Family Services (6241), Vocational Rehabilitation Services (6243)

SIC

Services-Social Services (8300), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Employment & Job Readiness Support Services (BPAGAEAJ)

Keywords

• Domestic cleaning services
• Home ironing services
• Titre-services vouchers
• Household help services
• Meal preparation assistance

Headquarters

HQ city

Hannut

HQ country

Belgium

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Titre-Services Vouchers: Servidis generates revenue through the Belgian titre-services voucher system. Customers purchase Pluxee vouchers at €10.40 per hour of service, with tax deductions bringing the effective cost to approximately €9.40/hour. Since 2026, clients also contribute €1 per hour worked.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Servidis is a Belgian social-purpose cooperative that delivers subsidized domestic services through the title-services (titre-services) voucher system. It assigns trained domestic workers to private households for home cleaning, ironing (both at home and through drop-off ironing centers), small-scale grocery shopping, and meal preparation assistance. Services are paid via Pluxee vouchers at €10.40 per hour (effective cost ~€9.40 after tax deduction, plus a €1/hour client participation since 2026), and the company reinvests all profits into employment and service quality.

Product overview

SERVIDIS is a social cooperative (Société coopérative à finalité sociale) founded in 2011 offering home services through the Belgian titre-service voucher system. The company operates two titre-service agencies (Dison and Limbourg) and three ironing centers (Aubel, Thimister, and Limbourg) serving approximately 300 users with a team of 60+ employees. The portfolio consists of five core services: home cleaning (nettoyage), ironing (repassage) both at home and via drop-off centers, grocery shopping (courses ménagères), and meal preparation assistance (préparation des repas). Services are paid using Pluxee titre-service vouchers at 10.40€ per hour, with customers receiving annual tax attestations for deductions. The company reinvests all profits into employment maintenance and service quality improvement, including mandatory annual staff training.

Differentiator

Problem solved

Functional benefit

Products and services

• Titres-services (Title-services voucher home services) Subsidized domestic services package paid through the Belgian titre-services voucher system (Pluxee). Customers purchase vouchers at €10.40 per hour of service (effective cost approximately €9.40 after tax deduction, plus €1/hour client participation since 2026) and redeem them for qualified cleaning staff at the customer's home. Targets individual residential households in Wallonia.
• Nettoyage (Home Cleaning Services) Professional home cleaning services including dusting, floor care, window cleaning, and bathroom maintenance performed by qualified cleaning assistants at customers' residences. Delivered through the titre-services voucher system.
• Repassage (In-Home Ironing Services) Ironing and linen folding services delivered at customer homes by assigned domestic workers, with professional finishing that leaves clothes ready to wear. Delivered through the titre-services voucher system.
• Courses ménagères (Grocery Shopping Assistance) Small-scale grocery shopping services within walking distance of customers' homes, helping with daily household needs. Delivered through the titre-services voucher system.
• Préparation des repas (Meal Preparation Assistance) Assistance with preparation of simple meals at the customer's home. Delivered through the titre-services voucher system by assigned domestic workers.
• Centrales de repassage (Ironing Centers — drop-off service) Professional ironing drop-off service at three physical locations: Thimister Clermont (Rue des Waides 13, Zoning des Plénesses), Aubel (Rue de Battice 111), and Limbourg (Pl. L. d'Andrimont 23). Offers a 48-hour turnaround, professional equipment, and flexible return options (folded, on hangers, or in protective covers). Open Monday to Friday. Targets individual residential customers.

Quantifiable outcome

• Nearly 300 active users with growing demand

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

One partnership is on record.

• Pluxee (formerly Sodexo)coreOthersPluxee is the Belgian government-authorized issuer of titre-services vouchers. Servidis customers purchase Pluxee vouchers to pay for services. The vouchers provide tax benefits for users and enable the social enterprise model.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Centre Services: French home services franchise offering cleaning, ironing, and household help to individuals. Directly comparable service mix and customer base to Servidis. Operates through franchise agencies similar to Servidis's agency structure.
• Domidom: French network providing home help services (cleaning, errands, meal preparation) to individuals and dependent persons. Comparable to Servidis in service offerings and target customers. Has a social-purpose orientation and franchise structure analogous to Servidis's cooperative model.
• Maison & Services: French home services franchise network offering cleaning, ironing, and household assistance to individuals. Directly comparable to Servidis in service portfolio, voucher-based demand model (similar programs in France), and target customers. Operates a franchise model whereas Servidis operates as a single cooperative.
• All4home: French home services provider focused on household cleaning, ironing, and family support. Comparable to Servidis in service category and consumer target. Smaller scale than O2 but similar operational profile.
• O2 Care Services: Leading French home services franchise providing cleaning, ironing, childcare, and household support. Comparable to Servidis in offering domestic aide services to private households, with strong brand presence and multi-service bundling. Operates across France with a more developed branch network than Servidis.

Regional players

• Solutis: Belgian domestic services provider offering cleaning and home help via titre-services. Direct regional peer to Servidis within the Belgian Wallonia/Flanders market, competing for the same customer base under the same voucher system.

Others

• Pluxee (formerly Sodexo BRS): Authorized issuer of titre-services vouchers in Belgium and Servidis's core payment partner. While not a direct competitor, Pluxee is an ecosystem participant whose voucher infrastructure enables Servidis's revenue model and could be considered an enabling partner.

Broad incumbents

• Adecco Belgium: Large multinational staffing and workforce solutions provider with Belgian operations including domestic aide services. Broader incumbent compared to Servidis's specialized cooperative model, but offers overlapping services for households seeking flexible domestic help.

Market position

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/p/Servidis-61557435617509
• LinkedInlinkedin.com/company/servidis

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SERVIDIS