SERVPRO of Kennett Square/Oxford

What SERVPRO of Kennett Square/Oxford does

SERVPRO of Kennett Square/Oxford is a locally owned and operated franchise of the SERVPRO franchise system, based at 220 Old Baltimore Pike in Nottingham, Pennsylvania. Founded in 2004 and family-operated by the Hughes family, the franchise provides 24/7 emergency restoration and cleaning services to residential and commercial customers across roughly 15 communities in Chester County, PA, including Kennett Square, Oxford, Coatesville, West Chester, and West Grove. The company is part of a national network of 2,400+ SERVPRO franchises that has operated since 1967.

The company's core service portfolio is organized around four restoration verticals (water damage, fire damage, mold remediation, and storm/disaster recovery), supported by in-house construction and rebuild services and two cleaning modules: general cleaning (carpet/upholstery, ceilings/walls/floors, drapes/blinds) and specialty cleaning (air duct/HVAC, biohazard, virus/pathogen, packout/contents, document restoration, odor removal, and vandalism). The underlying technical competency is IICRC-certified restoration techniques and SERVPRO proprietary cleaning formulations.

The revenue model is project-based, professional services billed per engagement, with revenue generated from emergency restoration jobs, cleaning projects, and construction rebuilds. Pricing is quote-based, varying by project scope and severity, with much of the residential and commercial work processed through insurance claims (carrier-facilitated). Go-to-market is direct-to-consumer driven by 24/7 phone availability, Google Business presence (4.7 rating from 90 reviews), insurance referrals, and community-level partnership with local fire departments. The franchise reports 11 employees, with the Hughes family holding the President, Director of Administration, and Construction Manager roles.

Name

SERVPRO of Kennett Square/Oxford

Legal name

SERVPRO of Kennett Square/Oxford

Website

https://servprokennettsquareoxford.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

SERVPRO of Kennett Square/Oxford is a family-owned SERVPRO franchise in Nottingham, Pennsylvania, providing 24/7 emergency water, fire, mold, and storm restoration, plus cleaning and construction rebuild services, to residential and commercial customers across Chester County, PA.

Ownership category

akta.pro rank

Product category

Disaster Restoration and Cleaning Services

NAICS

Remediation Services (56291), Remediation and Other Waste Management Services (5629), Remediation Services (562910), Waste Management and Remediation Services (562)

SIC

Services-Miscellaneous Repair Services (7600), Sanitary Services (4950), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)

akta.pro secondary industries

Fire/Smoke Damage Cleaning & Sanitization (HSAEAHAN), Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim) (HSAPAOAI), Emergency Response & Disaster Recovery (Water Intrusion/Mold/Contamination) (BPALALAI), Contents & Personal Property Restoration (Pack-Out, Cleaning, Storage) (HSAPAOAF)

Keywords

• Water damage restoration
• Fire damage restoration
• Mold remediation services
• Storm disaster recovery
• Specialty cleaning services

Headquarters

HQ city

Nottingham

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Emergency Restoration Services: One-time project-based revenue from water damage, fire damage, storm damage, and mold remediation services. Services initiated through emergency calls and insurance claims.
2. Cleaning Services: General and specialty cleaning services including carpet/upholstery, air duct/HVAC, biohazard cleanup, and odor removal. Project-based billing.
3. Construction/Rebuild Services: Full-service construction for restoration projects including kitchen/bathroom remodels, floor replacements, and structural repairs. Follows disaster restoration work.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

SERVPRO of Kennett Square/Oxford provides 24/7 emergency restoration services for water, fire, mold, and storm damage to residential and commercial properties in Chester County, Pennsylvania. The franchise also offers general and specialty cleaning services (carpet, HVAC air ducts, biohazard, odor removal) and full construction/rebuild services to restore properties to pre-loss condition.

Product overview

SERVPRO of Kennett Square/Oxford is a locally-owned franchise offering a comprehensive suite of restoration and cleaning services. The core portfolio centers on emergency damage restoration (water, fire, storm/disaster, and mold remediation) supported by construction and rebuilding services. Cleaning services are delivered through two integrated modules: General Cleaning (carpet/upholstery, surfaces, window treatments) and Specialty Cleaning (air duct/HVAC, biohazard, pathogen, contents restoration, odors, graffiti). The company provides 24/7 emergency response and works with insurance providers to restore properties to pre-loss condition.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Damage Restoration Emergency water extraction, drying, and structural restoration services for residential and commercial properties affected by flooding, leaks, or water intrusions. Available 24/7 through the franchise's emergency response.
• Fire Damage Restoration Smoke and soot cleanup, fire damage repair, and full property restoration services for structures damaged by fire incidents.
• Mold Remediation Identification, containment, removal, and prevention services for mold growth in residential and commercial properties.
• Storm/Disaster Recovery Emergency response and restoration services for properties damaged by severe weather, hurricanes, tornadoes, and natural disasters, including roof tarping and board-up.
• Construction Services General contracting and reconstruction services including roof tarping, board-up, and full rebuilding of damaged structures following restoration work.
• Commercial Services Business-focused restoration and cleaning solutions including large loss recovery, emergency ready planning, and industry-specific services for commercial properties.
• General Cleaning Services Routine and deep cleaning services for residential and commercial properties including carpet/upholstery cleaning, ceiling/floor/wall cleaning, and drapes/blinds cleaning.
• Specialty Cleaning Services Advanced cleaning services including air duct/HVAC cleaning, biohazard/crime scene cleanup, sewage cleanup, virus/pathogen cleaning, packout and contents restoration, document restoration, odor removal, and vandalism/graffiti cleanup.

Quantifiable outcome

• Rated #1 in restoration category for 10 consecutive years
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Local Fire Departments (Chester County, PA)minorOthersOngoing community support relationship with local fire departments. Includes annual shredding events to raise funds for station operations, donations of water cases especially during heat waves, sponsorship of fire company events, and guidance/assistance for residents after fire damage incidents.

Scale indicators4 records

Recent moves5 records

Expansion highlights3 records

Emerging players

• All Dry Services: Faster-growing restoration franchise with focus on water damage, mold, and biohazard cleanup. Represents a more recent competitive entrant pursuing similar insurance-channel relationships and emergency-response positioning.
• Stanley Steemer: Best known for carpet cleaning but also offers water damage restoration and tile/grout cleaning. Partial overlap with the cleaning and restoration segments, particularly in residential carpet/upholstery and water extraction services.

Direct peers

• Paul Davis Restoration: National franchise network offering nearly identical emergency restoration services (water, fire, mold, storm) and reconstruction. Directly competes for the same residential and commercial insurance-referred work in the Mid-Atlantic.
• PuroClean: National franchise system providing property damage restoration, mold remediation, and biohazard cleanup with similar emergency response and insurance-relationship model. Competes head-to-head for residential and commercial restoration jobs.
• Rainbow Restoration: Neighborly brand operating a franchise network offering water, fire, and mold restoration services. Closely overlapping service portfolio, target customer (residential and commercial property owners), and insurance-channel go-to-market.
• SERVPRO of West Chester / Broomall: Adjacent SERVPRO franchise serving overlapping Chester and Delaware County, PA territories. Directly comparable in service mix (water/fire/mold/storm restoration and rebuild), customer base, and franchise operating model, competing for the same insurance-channel jobs in the same geography.

Broad incumbents

• BELFOR Property Restoration: Largest global property restoration company with broad commercial and large-loss capabilities. Often serves as the national/preferred-vendor partner for insurance carriers, competing with local SERVPRO franchises on commercial and catastrophic loss assignments.
• ServiceMaster Restore: Established national restoration brand offering water, fire, smoke, and mold restoration under the ServiceMaster umbrella. Competes for the same insurance-referred residential and commercial restoration work, with broader corporate backing.

Others

• Servpro Industries (Franchisor): The franchisor entity that owns the SERVPRO brand and system standards. Not a direct competitor but the governing counterparty that sets brand standards, royalty terms, and national marketing strategy affecting this franchise's economics.

Regional players

• COIT Cleaning and Restoration Services: Multi-service cleaning and restoration franchise offering carpet cleaning, air duct cleaning, and water/fire damage restoration. Overlaps with the cleaning services module (general and specialty cleaning) rather than core mitigation/rebuild work.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/servpro-of-kennett-square-oxford

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SERVPRO of Kennett Square/Oxford