SERVPRO of Roanoke Rapids

What SERVPRO of Roanoke Rapids does

SERVPRO of Roanoke Rapids is an independently owned and operated franchise of Servpro Franchisor, LLC, headquartered at 1106 Roanoke Avenue in Roanoke Rapids, North Carolina, with a reported headcount of around 10 employees. The franchise delivers property restoration and cleaning services to residential and commercial customers across a defined multi-county service area in northeastern North Carolina, including Roanoke Rapids, Ahoskie, Murfreesboro, Enfield, Woodland, Warrenton, Halifax, Littleton, and Rich Square. Core offerings span water damage restoration, fire and smoke damage restoration, mold remediation, storm and disaster response, construction/rebuild, commercial services, general cleaning (carpet, upholstery, ceilings/floors/walls, drapes/blinds), and specialty cleaning (biohazard/crime scene, virus/pathogen, sewage, document restoration, odor removal, vandalism). All services are delivered on-site with 24/7 emergency response capability, and the franchise coordinates directly with insurance carriers on claims-driven work.

The technical foundation is the SERVPRO franchise system: technicians and office staff are certified and trained to SERVPRO corporate and IICRC (Institute of Inspection Cleaning and Restoration Certification) standards, and the franchise deploys specialized equipment for water extraction, structural drying, fire/smoke remediation, mold containment, and contents/document restoration. Owners Stephen C. and Crystal J. Phillips, who have a construction background, are active in the local community and emphasize prevention awareness and end-to-end restoration through in-house construction capability. The company maintains a 4.8-star Google rating based on 82 reviews.

The business model is project-based professional services: each engagement is scoped and quoted on its own terms, with no public tiered pricing or subscription structure. Revenue is generated per restoration or cleaning project from a long tail of residential and commercial customers, acquired primarily through the SERVPRO national brand, Google search/online reputation, community involvement, and insurance-industry referrals. There is no disclosed revenue figure, no institutional or private equity ownership, no M&A activity, and no disclosed funding history for this franchise entity.

Name

SERVPRO of Roanoke Rapids

Legal name

SERVPRO of Roanoke Rapids

Website

https://servproroanokerapids.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

SERVPRO of Roanoke Rapids is an independently owned SERVPRO franchise in Roanoke Rapids, North Carolina, providing 24/7 water, fire, mold, storm, and specialty cleaning restoration services to residential and commercial customers across northeastern North Carolina.

Ownership category

akta.pro rank

Product category

Restoration and Cleaning Services

NAICS

Remediation Services (56291), Waste Management and Remediation Services (562), Remediation Services (562910)

SIC

Services-Miscellaneous Repair Services (7600), Sanitary Services (4950)

akta.pro primary industry

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)

akta.pro secondary industries

Contents & Personal Property Restoration (Pack-Out, Cleaning, Storage) (HSAPAOAF), Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim) (HSAPAOAI), Emergency Response & Disaster Recovery (Water Intrusion/Mold/Contamination) (BPALALAI), Water, Sanitation & Hygiene (WASH) Emergency Services (BPAGAAAE)

Keywords

• Water damage restoration
• Fire damage restoration
• Mold remediation services
• Disaster restoration services
• Commercial cleaning services

Headquarters

HQ city

Roanoke Rapids

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Restoration and Cleaning Services: Revenue is generated through providing restoration and cleaning services on a per-project basis. Services include water damage, fire damage, mold remediation, storm damage, construction, commercial services, and specialty cleaning. Pricing is quote-based based on scope of work required for each job.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

SERVPRO of Roanoke Rapids is a locally owned restoration and cleaning services franchise that provides emergency disaster response, water/fire/storm damage restoration, mold remediation, construction rebuild, and specialty cleaning services for residential and commercial properties. Services are delivered 24/7 by IICRC-certified technicians across northeastern North Carolina, with pricing determined on a project-by-project basis.

Product overview

SERVPRO of Roanoke Rapids is a locally-owned restoration and cleaning services franchise providing emergency disaster response and recovery services. The company operates as a unified service offering centered around property restoration, combining Water Damage Restoration, Fire Damage Restoration, Mold Remediation, Storm/Disaster Restoration, and Construction Services as its core capabilities. These core services are supported by Specialty Cleaning Services (including biohazard cleanup, virus/pathogen cleaning, odor removal, and document restoration) and General Cleaning Services (carpet/upholstery, ceiling/floor/wall cleaning, drapes/blinds). Additional services include Roof Tarp & Board-Up and Sewage Cleanup. All services are available 24/7 for both residential and commercial properties in the Roanoke Rapids, NC service area.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm/Disaster Restoration
• Construction Services
• Commercial Services
• General Cleaning Services
• Specialty Cleaning Services
• Roof Tarp & Board-Up Services
• Sewage Cleanup
• 24/7 Emergency Response

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• SERVPRO Franchise SystemcoreStrategic or Co-development PartnerSERVPRO of Roanoke Rapids operates as an independently owned and operated franchise of Servpro Franchisor, LLC. The franchise provides the local franchise owner with brand recognition, training programs, operational systems, equipment access, marketing materials, and ongoing corporate support. Owners Stephen and Crystal Phillips operate under the SERVPRO brand standards and guidelines.

Scale indicators1 record

Recent moves1 record

Expansion highlights5 records

Direct peers

• AdvantaClean: Franchise network specializing in mold remediation, water damage, air duct cleaning, and moisture control. Particularly comparable on the mold and specialty cleaning services this SERVPRO franchise offers.
• Paul Davis Restoration: National franchise network providing residential and commercial restoration services for water, fire, mold, and storm damage. Directly comparable service portfolio and franchise model, competing for the same insurance and consumer restoration work.
• Rainbow International Restoration: Neighborly brand franchise offering residential and commercial restoration and cleaning services. Comparable franchise model, insurance relationships, and service offerings.
• Restoration 1: National water, fire, and mold restoration franchise serving both residential and commercial customers. Comparable service catalog, franchise business model, and insurance industry partnerships.
• PuroClean: Franchise-based property damage restoration company serving residential and commercial clients with water, fire, mold, and biohazard services. Comparable franchise structure and service mix.
• 1-800-BOARDUP: Emergency board-up and property securing service provider. Directly comparable emergency mitigation and site stabilization offering that SERVPRO of Roanoke Rapids also provides.
• ServiceMaster Restore: National restoration franchise offering water, fire, smoke, and mold remediation plus reconstruction. Same target customer base (residential/commercial) and insurance-driven revenue model.
• SERVPRO Industries (franchisor and other franchisees): The franchisor and network of SERVPRO franchisees. These are the most direct peers as they operate under the same brand, systems, training, and service menu in different geographic territories, including restoration, cleaning, and construction.
• Coit Cleaning & Restoration: Cleaning and restoration franchise offering carpet cleaning, water damage restoration, and specialty cleaning. Comparable service overlap especially in general cleaning and specialty cleaning categories.

Broad incumbents

• BMS CAT: Larger national disaster restoration and commercial reconstruction provider. Competes for larger commercial and catastrophe-level jobs in overlapping geographies, but operates at significantly greater scale as a broader incumbent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/servpro-of-roanoke-rapids

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SERVPRO of Roanoke Rapids