SERVPRO of South Cabarrus County

Name

SERVPRO of South Cabarrus County

Legal name

SERVPRO of Concord

Website

https://servprosouthcabarruscounty.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

SERVPRO of South Cabarrus County is a locally owned SERVPRO franchise in Concord, NC, providing 24/7 emergency water, fire, mold, and storm damage restoration, plus cleaning, construction, and roofing services to residential and commercial customers across South Cabarrus County.

Ownership category

akta.pro rank

Product category

Property Restoration Services

NAICS

Remediation Services (562910)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)

akta.pro secondary industries

Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim) (HSAPAOAI), Contents & Personal Property Restoration (Pack-Out, Cleaning, Storage) (HSAPAOAF), Post-Disaster Reconstruction Cleaning (After Repairs) (HSAEADAI)

Keywords

• Water damage restoration
• Fire damage cleanup
• Mold remediation services
• Storm damage repair
• Commercial restoration services

Headquarters

HQ city

Concord

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Restoration Services: Revenue generated from emergency water damage restoration, fire damage restoration, mold remediation, and storm damage cleanup services for residential and commercial properties. Services include damage assessment, water extraction, drying, cleaning, sanitization, deodorization, and restoration to pre-loss condition.
2. Cleaning Services: General cleaning services including carpet/upholstery cleaning, ceiling/floor/wall cleaning, drapes/blinds cleaning, and specialty cleaning services such as air duct/HVAC cleaning, biohazard cleanup, pathogen cleaning, odor removal, vandalism cleanup, and document restoration.
3. Construction Services: Construction and reconstruction services following damage events, including roof tarping/board-up, residential and commercial construction, and repair services to restore properties to pre-loss condition.
4. Roofing Services: Roofing services including repair and restoration, often provided following storm damage events.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

SERVPRO of South Cabarrus County provides 24/7 emergency property restoration and cleaning services for residential and commercial customers in the Concord, NC area. Core offerings include water damage restoration, fire damage restoration, mold remediation, and storm damage cleanup, supported by construction rebuild, roofing, and general/specialty cleaning services. The franchise dispatches trained technicians to customer premises using specialized equipment and proprietary SERVPRO processes to restore properties to pre-loss condition.

Product overview

SERVPRO of South Cabarrus County is a locally owned and operated franchise providing restoration and cleaning services. The company offers a unified suite of services built around emergency disaster response: core restoration services (water damage, fire damage, mold remediation, storm damage) combined with construction repair capabilities and comprehensive cleaning services (general cleaning, specialty cleaning). The portfolio is structured as emergency response services supported by ancillary offerings including roofing, contents restoration, and commercial services. The company provides 24/7 emergency response with highly trained technicians and advanced restoration technology, serving residential and commercial customers in Concord, NC and surrounding areas including Harrisburg, Midland, Mt. Pleasant, Cox Mill, and Mountain Laurel.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Damage Restoration Emergency water extraction, structural drying, dehumidification, and full water damage restoration services for residential and commercial properties, including sewage backup cleanup.
• Fire Damage Restoration Fire cleanup, smoke and soot removal, sanitization, deodorization, and property restoration services following fire incidents at residential and commercial properties.
• Mold Remediation Identification, containment, removal, and remediation of mold growth in residential and commercial properties, including air filtration and sanitation of affected areas.
• Storm Damage Restoration Emergency response, cleanup, and restoration services for storm-related damage, including emergency roof tarping and board-up services for residential and commercial properties.
• Construction Services General construction, rebuild, and repair services to restore properties to pre-loss condition following water, fire, or storm damage events at residential and commercial properties.
• Roofing Services Roofing repair and replacement services including emergency roof tarping and board-up for residential and commercial properties, often following storm damage events.
• Commercial Services Commercial property restoration and cleaning services including large loss response, emergency ready planning, and industry-specific solutions tailored to minimize business interruption for commercial customers.
• General Cleaning Professional cleaning services for residential and commercial properties, including carpet and upholstery cleaning, ceiling/floor/wall cleaning, and drapes and blinds cleaning.
• Specialty Cleaning Specialized cleaning services including air duct/HVAC cleaning, biohazard and crime scene cleanup, virus/pathogen cleaning, odor removal, vandalism and graffiti restoration, and document restoration for residential and commercial customers.
• Packout & Contents Restoration Transportation of personal belongings and contents from a damaged property to a secure SERVPRO facility for cleaning, restoration, and storage until the property is restored.
• Sewage Cleanup Hazardous sewage backup cleanup and remediation services following a three-stage professional remediation process for residential and commercial properties.

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core, flagship and minor.

• Sarah Schmelzel (LPGA Tour Player)coreGTM or Marketing Partner · 15 April 2025Brand ambassador partnership with LPGA Tour player Sarah Schmelzel. Represented the United States at the 2024 Solheim Cup. Joined the SERVPRO family in early 2025.
• LPGA (Ladies Professional Golf Association)flagshipGTM or Marketing Partner · 1 February 2024SERVPRO is a valued partner and Official Cleanup and Restoration Company of the LPGA. The partnership includes tournament sponsorships and brand ambassador relationships with LPGA players.
• Tim O'Neal (PGA TOUR Champions Player)coreGTM or Marketing Partner · 1 January 2022Brand ambassador partnership with PGA TOUR Champions player Tim O'Neal. Earned Champions Tour card in 2022 after missing PGA TOUR qualifying twice by a single stroke. Partnership began in early 2022.
• PGA TOURflagshipGTM or Marketing Partner · 9 January 2020SERVPRO is the Official Cleanup and Restoration Company of the PGA TOUR and PGA TOUR Champions. The partnership includes tournament sponsorships, brand visibility at events, and the SERVPRO Hero Outpost hospitality areas for first responders and military personnel.
• Brandt Snedeker (PGA TOUR Golfer)coreGTM or Marketing Partner · 9 January 2020Brand ambassador partnership with PGA TOUR golfer Brandt Snedeker. Snedeker wears the SERVPRO logo on his golf shirt at TOUR events and makes appearances on behalf of the brand. Nine career PGA TOUR victories including the 2012 FedEx Cup and two Ryder Cup appearances.
• CHUBB ClassicminorGTM or Marketing PartnerSERVPRO is the presenting sponsor of the CHUBB Classic, the annual PGA TOUR Champions event held in Naples, Florida. The tournament is the longest-standing PGA TOUR Champions event held in one metro area since 1988.
• First Responders Children's FoundationminorOthersSERVPRO sponsors the Mulligan program during tournament pro-ams where proceeds from SERVPRO-branded balls benefit the First Responders Children's Foundation.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Stanley Steemer: Stanley Steemer is a national carpet, upholstery, and hard-surface cleaning franchise that has expanded into water damage restoration and tile/grout cleaning. It is an incumbent adjacent competitor overlapping on cleaning and water-extraction services but specializing more heavily in carpet cleaning.
• Roto-Rooter: Roto-Rooter is a national plumbing, drain, and water damage cleanup franchise. While primarily plumbing-led, its water-damage cleanup services directly overlap with SERVPRO's core water extraction and restoration line, particularly on emergency response work triggered by burst pipes and sewage backups.

Direct peers

• COIT Cleaning and Restoration Services: COIT is a multi-location restoration and specialty cleaning services provider (water, fire, mold, carpet, air duct). It overlaps with SERVPRO's restoration core plus its cleaning services line and serves similar residential and commercial customer segments.
• Paul Davis Restoration: Paul Davis Restoration is a national franchise network providing emergency restoration, reconstruction, and contents services for residential and commercial clients. It competes head-to-head with SERVPRO franchises on insurance-driven restoration work and shares the same franchise-distributed service model.
• PuroClean: PuroClean is a national franchise system specializing in property damage restoration (water, fire, mold, biohazard) for residential and commercial customers. It is a direct competitor to SERVPRO franchises with similar 24/7 emergency response, insurance claims handling, and franchise-led local service delivery.
• Rainbow Restoration (Neighborly): Rainbow Restoration is a franchise brand under Neighborly offering water, fire, and mold restoration services. It competes directly with SERVPRO in residential and commercial restoration markets via a franchise model with comparable insurance-claim-driven workflows.
• ServiceMaster Restore: ServiceMaster Restore is a national franchise system offering water, fire, and mold damage restoration services to residential and commercial customers. It is one of SERVPRO's closest direct competitors with comparable 24/7 emergency response, insurance-network positioning, and a multi-thousand-unit franchise footprint.
• Restoration 1: Restoration 1 is a national franchise network providing water, fire, mold, and storm damage restoration with similar 24/7 emergency service positioning. It competes directly with SERVPRO franchises for insurance-driven residential and commercial restoration jobs.
• SERVPRO of Charlotte: SERVPRO of Charlotte is an adjacent SERVPRO franchise operating the same brand, service menu, and franchisor systems within the broader Charlotte metro. It is the closest like-for-like comparable for benchmarking unit economics, staffing, and service mix within the same franchise system.

Others

• Servpro Industries, LLC (Franchisor): Servpro Industries, LLC is the corporate franchisor governing the SERVPRO brand, systems, and 2,400+ franchise network from Gallatin, TN. It is the parent/ecosystem entity rather than a competitor, providing training, national marketing, and brand standards to this franchisee.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/servpro-of-south-cabarrus-county

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SERVPRO of South Cabarrus County