Shelter WA
Shelter WA is the peak body for housing and homelessness in Western Australia, representing 140 member organisations and delivering advocacy, policy reform, research, and sector capacity-building services to government, community housing providers, and homelessness services.
- Company typePrivate
- Founded-
- HeadquartersPerth, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Shelter WA does
Shelter WA is the recognised peak body for housing and homelessness in Western Australia, operating since 1979 from a headquarters in Perth (Suite 2, Level 12, 256 Adelaide Terrace, Septimus Roe Square). The organisation does not deliver accommodation services directly; instead it convenes and represents 140 member organisations spanning community housing providers, specialist homelessness services, and related sector bodies. Its core products and services are advocacy outputs and sector resources rather than technology: a Knowledge Hub of research, statistics and policy positions; the Supportive Landlord Services Framework; the Building Tenancy Skills research and training stream; a Rent Setting Calculator; the Members Hub member portal; Homelessness Week events; the STREET to STREET lived-experience art program; and election-cycle policy platforms such as State Election Platform 2025. Underlying technology is limited to standard SaaS tooling (Salesforce, Mailchimp, SurveyMonkey, Humanitix, Google Analytics) with no proprietary technology products developed or sold.
Shelter WA is an ACNC-registered non-profit charity (ABN 43 436 576 540) operating as a member-based organisation governed by a Board. Its revenue model is diversified across four streams: federal and state government grants and project funding (notably the Australian Government Department of Social Services and the WA Department of Communities); membership fees from 140 member organisations; project and philanthropic grants (including Lotterywest and the Sisters of St John of God); and donations from the public plus event sponsorships. Pricing is not applicable to its core advocacy services, which are delivered free to members, government and the public.
Its go-to-market is community-led: direct engagement with member organisations, WA Government Ministers and departments (notably the Department of Communities on the All Paths Lead to a Home 10-Year Strategy), local government, the WA Alliance to End Homelessness, and the Australian Alliance to End Homelessness. Marketing channels combine owned media (website, Mailchimp newsletter, Facebook, Instagram, LinkedIn, YouTube), earned media (media releases), and events such as Homelessness Week. The organisation's leadership transitioned from former CEO Michelle Mackenzie to current CEO Kath Snell, and operates with a lean team of 26 staff.
Shelter WA firmographics
Firmographics- Name
- Shelter WA
- Legal name
- Shelter WA
- Website
- https://shelterwa.org.au
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Shelter WA is the peak body for housing and homelessness in Western Australia, representing 140 member organisations and delivering advocacy, policy reform, research, and sector capacity-building services to government, community housing providers, and homelessness services.
- Ownership category
- akta.pro rank
Shelter WA industry classification
Industry- Product category
- Housing and Homelessness Advocacy
- NAICS
- Community Housing Services (62422), Emergency and Other Relief Services (624230), Other Community Housing Services (624229)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)
- akta.pro secondary industries
- Housing Assistance & Homeless Services (BPAGAEAB), Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)
Keywords
Where Shelter WA is headquartered
LocationHeadquarters
- HQ city
- Perth
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Shelter WA business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Government Grants and Funding: Shelter WA receives government funding from various levels to support its operations, advocacy work, and specific projects. Funding sources include the Australian Government Department of Social Services for programs like the Building Tenancy Skills initiative.
- Membership Fees: With 140 member organisations, Shelter WA charges membership fees to community housing organisations and homelessness services that form its core constituency.
- Project Grants and Philanthropic Funding: Shelter WA receives project-specific funding from organisations like Lotterywest for initiatives such as the Infection Control Program and various capacity-building projects.
- Donations: The organisation accepts donations from the public to support its advocacy and awareness work.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Shelter WA product offering
Product offeringCore offering
Shelter WA is Western Australia's peak body for housing and homelessness, delivering evidence-based policy advocacy, sector representation, research, and capacity-building support to its 140 member organisations across the community housing and homelessness sectors. The organisation does not provide accommodation; instead it coordinates policy submissions, produces research and frameworks such as the Supportive Landlord Services Framework, runs annual awareness campaigns like Homelessness Week, and operates member resources including the Knowledge Hub and Rent Setting Calculator.
Product overview
Shelter WA is Western Australia's peak body for housing and homelessness, providing advocacy, policy reform, and sector support services rather than direct accommodation. The organization offers a unified suite of knowledge-sharing and capacity-building resources including the Knowledge Hub (research, reports, statistics, webinars), the Supportive Landlord Services Framework (guidance for community housing providers), Building Tenancy Skills resources, the Rent Setting Calculator tool, and the Members Hub portal. The organization also coordinates advocacy programs including Homelessness Week events, the STREET to STREET art initiative, and State Election Platforms. Shelter WA does not provide accommodation services directly; those seeking housing are directed to Emergency & Affordable Accommodation resources.
Differentiator
Problem solved
Functional benefit
Products and services
- Knowledge Hub A central resource hub providing access to latest statistics and factsheets, research and reports, resources, webinars, housing case studies, lived experience stories, rental affordability index, and local government homelessness knowledge hub for the community housing and homelessness sector.
- Supportive Landlord Services Framework A comprehensive framework describing the range of activities and strategies for community housing providers acting as supportive landlords, providing guidance, tools, and best practice approaches for tenant wellbeing and tenancy sustainment.
- Building Tenancy Skills Research and resources focused on sustaining tenancies, including tenancy legal resource kits, experiences of people with disability finding a home, Noongar cultural frameworks, and tenancy support training.
- Homelessness Week Annual national week of events to raise awareness of homelessness, featuring launches, symposia, workshops, lived experience walks, art exhibitions, and sector updates to drive action toward ending homelessness.
- STREET to STREET Art Program A 400-piece sculptural installation created during a 16-week Artist-in-Residency program giving voice to people with lived experience of housing insecurity and homelessness through community-based arts participation.
- State Election Platform Policy platform developed for state elections outlining advocacy priorities for housing and homelessness reform.
Quantifiable outcome
- 9,000+ West Australians experiencing homelessness each night
- +2 more outcomes
Companies that use Shelter WA
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles3 records
Shelter WA technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Shelter WA partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and minor.
- WA Alliance to End HomelessnesscoreKey strategic partner in ending homelessness in Western Australia. Joint submission to the Homelessness Inquiry and collaborative work on the All Paths Lead to a Home strategy. Shelter WA works closely with this alliance on sector-wide advocacy and initiatives.
- Department of Communities (WA)corePrimary government partner for housing and homelessness in Western Australia. Shelter WA works with the Department on policy development, strategy implementation including the 10-Year Homelessness Strategy, and sector coordination.
- Department of Local Government, Sport and Cultural IndustriesminorGovernment department that supported the STREET to STREET art project through funding, collaborating on community-based arts initiatives that give voice to people with lived experience of homelessness.
- St Pat's Community Support Centre (Fremantle)minorHomelessness engagement hub that participated in Shelter WA's Artist-in-Residency program for the STREET to STREET project, collaborating on community arts initiatives.
- Ruah Community ServicescoreMajor homelessness services provider in WA. Shelter WA collaborates on initiatives including the Zero Project, No Wrong Door co-design, and Homelessness Week events. Ruah is the service provider for the City of Perth Safe Night Space.
- Uniting WAminorHomelessness services provider and partner in Shelter WA initiatives including Homelessness Week 2022 sponsorship and collaborative advocacy work.
- Australian Alliance to End HomelessnesscoreNational alliance working with state alliances including Shelter WA to end homelessness. David Pearson serves as Executive Officer, providing leadership on Housing First approaches and coordinated homelessness response.
- Community Housing Organisations (CHOs)coreAs the representative body with 140 CHO members, Shelter WA works collaboratively with community housing providers on policy, advocacy, capacity building, and sector development initiatives.
- City of PerthminorLocal government partner supporting Shelter WA initiatives including Homelessness Week and collaborative work on the Rough Sleeper Plan and Housing First approach for the city centre.
- WACOSS (WA Council of Social Service)corePeak council of social service organisations in WA. Shelter WA collaborates on sector issues, budget advocacy, and shared policy positions on poverty and housing issues.
- Centre for Social Impact UWAminorAcademic partner conducting research into homelessness services funding on behalf of Shelter WA for the Homelessness Inquiry submission.
- Noongar Mia MiaminorAboriginal Community Housing Organisation and partner in the ACHO Capacity Building Project. The only Aboriginal-owned and operated Community Housing Provider in the Perth Metropolitan Area.
- Housing ChoicescoreCommunity housing provider delivering the successful supported landlord model that Shelter WA advocates for, and partnered with government on the 100-home pilot for people sleeping rough.
- Make Renting Fair AllianceminorAlliance that Shelter WA is part of, welcoming rental reform announcements and advocating for tenant rights in Western Australia.
- Unlock Housing CoalitionminorCoalition of over 30 service providers led by Shelter WA that advocated for a four-year co-investment package to address the housing crisis in Western Australia.
Scale indicators8 records
Recent moves1 record
Expansion highlights5 records
Shelter WA competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key highlights6 records
Customer concentration
Shelter WA social profiles
Digital presenceShelter WA compliance and trust
Trust signalCompliance1 record
Shelter WA financial estimates
Financial estimateRevenue estimate
Valuation estimate
Shelter WA leadership team
Management profileNumber of profiles
Profiles3 records
Shelter WA funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Shelter WA M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Shelter WA
What does Shelter WA do?
Shelter WA is Western Australia's peak body for housing and homelessness, delivering evidence-based policy advocacy, sector representation, research, and capacity-building support to its 140 member organisations across the community housing and homelessness sectors. The organisation does not provide accommodation; instead it coordinates policy submissions, produces research and frameworks such as the Supportive Landlord Services Framework, runs annual awareness campaigns like Homelessness Week, and operates member resources including the Knowledge Hub and Rent Setting Calculator.
Is Shelter WA a public or private company?
Shelter WA is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Shelter WA founded?
Shelter WA was founded in -1. It employs 11 to 50 people.
Where is Shelter WA based?
Shelter WA is headquartered in Perth, Australia, in the Oceania region.
How does Shelter WA make money?
Four revenue lines are on record. Government Grants and Funding is the primary driver. The others are membership Fees, project Grants and Philanthropic Funding and donations.
Does Shelter WA have an API?
No public API is recorded for Shelter WA.
What industry is Shelter WA in?
Shelter WA's product category is Housing and Homelessness Advocacy. Its primary akta.pro industry code is BPAGALAC, Affordable Housing & Community Development (Housing, Community Land Trusts), with a secondary code of BPAGAEAB, Housing Assistance & Homeless Services. Its NAICS code is 62422 and its SIC code is 8300.