Uniting WA
Uniting WA is a Perth-based non-profit community services organization delivering homelessness support, children and family services, NDIS disability services, mental health programs, foster care, and financial counselling across Perth metro and the Great Southern region. It operates the Tranby Engagement Hub and serves as a registered NDIS and Tier 2 Community Housing provider.
- Company typePrivate
- Founded2021
- HeadquartersPerth, Australia
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Uniting WA does
Uniting WA is a Perth-based non-profit community services organization affiliated with the Uniting Church Western Australia, operating across homelessness support, mental health and disability services, children and families services, financial wellbeing, foster care, and community housing. The organization serves vulnerable populations including people experiencing homelessness, children and families in crisis, people with disability or mental health challenges, and individuals facing financial hardship, primarily across the Perth metropolitan area and the Great Southern region (Albany). Its flagship asset is the Tranby Engagement Hub, Perth's only 365-day-a-year crisis support centre, which recorded 97,849 presentations in 2024-2025 and serves up to 300-400 people daily with meals, showers, laundry, and wrap-around services including medical, legal, counselling, and advocacy access.
The service portfolio is delivered through five physical locations and includes registered NDIS support with 170,216 service hours delivered in 2024-2025, Supported Independent Living accommodation, Tier 2 Community Housing (497 tenancies), Out of Home Care, the Moorditj Yorga culturally safe program for First Nations women, and The Together Program pilot supporting mothers experiencing homelessness. The organization holds regulated registrations as an NDIS provider and Tier 2 Community Housing provider, and operates without any proprietary technology platform, relying instead on trauma-informed, person-centered service delivery.
The revenue model is hybrid and multi-streamed. Core community services are provided free to eligible clients, funded through federal and state government contracts (Department of Social Services, National Disability Advocacy Program, WA State Government for housing projects), individual and corporate donations, and charitable grants from foundations including Lotterywest, Stan Perron Charitable Foundation, and Minderoo Foundation. Earned revenue is generated through commercial programs including the Recipe for Change team building experience ($2,150 per group) and corporate volunteering sessions ($500 per team). NDIS-billable services and multi-year housing development contracts provide additional structured revenue. The organization operates as part of the broader Uniting Church Western Australia network with its own Board and Executive team.
Uniting WA firmographics
Firmographics- Name
- Uniting WA
- Legal name
- UnitingCare West (trading as Uniting WA)
- Website
- https://unitingwa.org.au
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Uniting WA is a Perth-based non-profit community services organization delivering homelessness support, children and family services, NDIS disability services, mental health programs, foster care, and financial counselling across Perth metro and the Great Southern region. It operates the Tranby Engagement Hub and serves as a registered NDIS and Tier 2 Community Housing provider.
- Ownership category
- akta.pro rank
Uniting WA industry classification
Industry- Product category
- Community Social Services
- NAICS
- Community Housing Services (62422), Emergency and Other Relief Services (62423), Individual and Family Services (6241), Child and Youth Services (62411)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Housing Assistance & Homeless Services (BPAGAEAB)
- akta.pro secondary industries
- Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Mental Health & Crisis Support Services (BPAGAEAH), Mental Health & Crisis Support Services (BPAGACAD)
Keywords
Where Uniting WA is headquartered
LocationHeadquarters
- HQ city
- Perth
- HQ country
- Australia
- HQ region
- Oceania
Offices5 records
Markets served
Uniting WA business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- Government Funding and Grants: Funded by federal and state government departments including the Department of Social Services for Emergency Relief and the National Disability Advocacy Program for disability services. Also receives funding from WA State Government for housing projects.
- Donations and Charitable Contributions: Individual donations, corporate sponsorships, and bequests from supporters. Services include one-time donations, recurring contributions, and legacy gifts through Wills.
- Team Building Programs: Recipe for Change team building experience at $2,150 per group; Corporate volunteering at $500 per team. These programs generate revenue while advancing mission.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Recipe for Change team building experience |
| Unit Pricing | Pay-as-you-go | Corporate team volunteering session |
| Other | Multi-year contract | Housing developments |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels7 records
Uniting WA product offering
Product offeringCore offering
Uniting WA delivers trauma-informed community services across Western Australia, with the Tranby Engagement Hub providing 365-day-a-year crisis support for adults experiencing homelessness. The portfolio spans Children & Families Services (parenting, therapeutic, FDV support, Out of Home Care), Mental Health & Disability Support (NDIS registered provider, SIL homes, disability advocacy, recovery programs), Financial Wellbeing Services (counselling, emergency relief, gambling counselling, coaching), Foster Care (full-time, respite, group), and Homelessness & Housing Services (crisis accommodation, transitional housing, Independent Living Program), supported by government contracts, donations, NDIS fees, and corporate partnerships.
Product overview
Uniting WA is a community services organization offering a portfolio of interconnected social support services. The core service architecture includes Tranby Engagement Hub (365-day crisis support for homelessness), Children & Families Services (therapeutic, parenting, FDV support, Out of Home Care), Mental Health & Disability Support (NDIS services, advocacy, recovery programs), Financial Wellbeing Services (counselling, emergency relief, coaching), Foster Care Services (full-time, respite, group care), and Homelessness & Housing Services (crisis accommodation, transitional housing, ILP). Programs like The Together Program and housing projects such as Wyn Carr House address specific emerging needs. The organization operates as a registered NDIS provider and Tier 2 Community Housing provider, with services delivered across Perth metro and Great Southern regions.
Differentiator
Problem solved
Functional benefit
Products and services
- Tranby Engagement Hub Perth's only 365-day-a-year crisis support centre for adults experiencing homelessness, providing meals, showers, laundry, internet, mail services, one-to-one support, and access to medical, legal, counselling, and advocacy services.
- Children & Families Services Therapeutic and support services for children and families including parenting support, therapeutic services, family and domestic violence support, escaping violence payment, and Out of Home Care.
- Mental Health & Disability Support NDIS support services, disability advocacy, and recovery-focused mental health programs delivered across Perth-metro and Great Southern regions.
- Financial Wellbeing Services Counselling, education, emergency relief, financial coaching, and gambling-specific financial counselling to help people through financial crisis and plan for a more secure future.
- Foster Care Services Full-time, part-time (respite), and group foster care services providing therapeutic, trauma-informed and culturally safe care for children and young people who cannot live in their own homes.
- Homelessness & Housing Services Crisis and urgent support, referral-only supported housing including crisis accommodation (Koort Boodja), transitional accommodation, reintegration services, and Independent Living Program (ILP) for people with mental illness.
- Out of Home Care (OOHC) Therapeutic, trauma-informed and culturally safe Out of Home Care services providing nurturing environments for children and young people who cannot stay in their own homes.
- NDIS SIL Homes Supported Independent Living accommodation options across Perth and Albany for people with NDIS funding, offering shared home environments in 3-4 bedroom properties (including Riverton and Spearwood Houses developed with WA State Government).
- Emergency Relief (ER) Immediate support for people facing financial crisis to cover costs like rent, utilities, bond payments, school supplies, bills, car registrations, and food.
- Moorditj Yorga (Strong Women) Program Culturally safe support services for First Nations women experiencing or at risk of family and domestic violence, including safety planning, counselling, case management, and group yarning sessions.
- Recipe for Change Team building experience at Tranby Engagement Hub ($2,150 per group of 10-20 people) where teams learn about homelessness, hear from lived experience advocates, and cook meals for service users.
- The Together Program (TTP) Collaboration between Uniting WA and Homeless Healthcare that supports mothers facing homelessness to retain custody of their child aged 0-3 with stable housing and wrap-around support.
- Wyn Carr House Purpose-built transitional housing facility for older women, identified as one of the fastest-growing cohorts experiencing homelessness in Australia. Developed with pro bono support from Cox Architects.
- Disability Advocacy (Your Say) Free, confidential advocacy service promoting and protecting the rights of people with disability and those experiencing mental health challenges, funded through the National Disability Advocacy Program.
Quantifiable outcome
- 332% increase in client debt waived through Financial Wellbeing services since 2023/24
- +2 more outcomes
Companies that use Uniting WA
Customer profileNamed customers4 records
Segments6 records
Ideal customer profiles6 records
Uniting WA technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Uniting WA partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and minor.
- Minderoo FoundationcoreSupporting The Together Program, a low-barrier service that empowers mothers facing homelessness to build a stable life for their family unit by providing resources and support to retain custody of their children.
- Cox ArchitectscoreProvided pro bono architectural expertise on projects such as Wyn Carr, helping create spaces that offer dignity, safety, and connection for those who need them most.
- AGIG (Australian Gas Infrastructure Group)coreProud supporter through generous donations and hands-on volunteering at the Tranby Engagement Hub, helping deliver critical support to people experiencing homelessness.
- Homeless HealthcarecoreCollaborating on The Together Program (TTP), a pilot initiative supporting mothers facing homelessness to retain custody of their children aged 0-3 years.
- Services AustraliacoreCommunity Partnership Pilot - first of its kind in WA - assisting people experiencing homelessness through collaboration.
- Rio TintominorCorporate partner that has participated in Recipe for Change team building experience at Tranby Engagement Hub.
- City of StirlingminorCorporate team volunteering at Tranby Engagement Hub.
- AccentureminorCorporate partner participating in Recipe for Change team building experience.
- Minter EllisonminorCorporate partner collaborating with Uniting WA for community impact.
- CBREminorCorporate partner supporting Uniting WA's community initiatives.
- RPSminorCorporate partner supporting community initiatives.
- HLB Mann JuddminorCorporate partner supporting community initiatives.
- JLLminorCorporate partner supporting community initiatives.
- ARUPminorCorporate partner supporting community initiatives.
- Bendigo Bank Community Bank BayswaterminorCommunity partner supporting local initiatives.
Scale indicators16 records
Recent moves10 records
Expansion highlights6 records
Uniting WA competitors and assessment
Company assessmentDirect peers
- Ruah Community Services: WA-based community services nonprofit specializing in homelessness, housing, mental health, and family domestic violence support. Direct peer with overlapping service lines and similar Perth-centric footprint.
- Uniting (NSW.ACT): Sister Uniting Church social services organization operating across NSW and ACT, delivering comparable homelessness, housing, family, and disability services at larger scale. Most directly comparable given shared Uniting Church heritage and service model.
- Centrecare: WA-based nonprofit delivering family, relationship, mental health, and community support services including financial counselling. Direct overlap in family services, mental health, and financial wellbeing offerings.
- Anglicare WA: Western Australia-based community services nonprofit providing emergency relief, housing, family services, mental health, and financial counselling — directly overlapping Uniting WA's service portfolio in the same geography.
- Relationships Australia WA: WA nonprofit providing family and relationship services, counselling, mental health, and community programs. Comparable in family services, therapeutic interventions, and community-based delivery model.
- St Vincent de Paul Society WA: Faith-based nonprofit providing emergency relief, financial assistance, housing support, and family services across WA. Overlaps directly with Uniting WA's emergency relief, financial wellbeing, and homelessness programs.
Broad incumbents
- Salvation Army Western Australia: Major international nonprofit operating crisis accommodation, emergency relief, family services, and community support across WA. Directly comparable in homelessness and family services delivery, with substantially larger global resources.
- Mission Australia: National nonprofit delivering homelessness services, housing, family and community programs with significant WA presence. Comparable mission and service lines but operates at much larger, national scale.
Regional players
- Communicare: WA-focused community services nonprofit delivering family, youth, mental health, and multicultural services. Comparable service mix and WA-only geographic footprint, with a stronger emphasis on culturally diverse communities.
Emerging players
- Wungening Aboriginal Corporation: WA Aboriginal community-controlled organization providing homelessness, family, and cultural support services for Aboriginal and Torres Strait Islander peoples. Comparable in homelessness and family services for vulnerable populations, with a First Nations focus overlapping Uniting WA's Better Together strategy.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Uniting WA social profiles
Digital presenceUniting WA financial estimates
Financial estimateRevenue estimate
Valuation estimate
Uniting WA leadership team
Management profileNumber of profiles
Profiles5 records
Uniting WA funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Uniting WA M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Uniting WA
What does Uniting WA do?
Uniting WA delivers trauma-informed community services across Western Australia, with the Tranby Engagement Hub providing 365-day-a-year crisis support for adults experiencing homelessness. The portfolio spans Children & Families Services (parenting, therapeutic, FDV support, Out of Home Care), Mental Health & Disability Support (NDIS registered provider, SIL homes, disability advocacy, recovery programs), Financial Wellbeing Services (counselling, emergency relief, gambling counselling, coaching), Foster Care (full-time, respite, group), and Homelessness & Housing Services (crisis accommodation, transitional housing, Independent Living Program), supported by government contracts, donations, NDIS fees, and corporate partnerships.
Is Uniting WA a public or private company?
Uniting WA is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Uniting WA founded?
Uniting WA was founded in 2021. It employs 101 to 250 people.
Where is Uniting WA based?
Uniting WA is headquartered in Perth, Australia, in the Oceania region.
How does Uniting WA make money?
Three revenue lines are on record. Government Funding and Grants are the primary driver. The others are donations and Charitable Contributions and team Building Programs.
Who are Uniting WA's main competitors?
Direct peers on record are Ruah Community Services, Uniting (NSW.ACT), Centrecare, Anglicare WA, Relationships Australia WA and St Vincent de Paul Society WA. Broad incumbents are Salvation Army Western Australia and Mission Australia. Communicare is listed as a regional player. Wungening Aboriginal Corporation is listed as an emerging player.
Does Uniting WA have an API?
No public API is recorded for Uniting WA.
What industry is Uniting WA in?
Uniting WA's product category is Community Social Services. Its primary akta.pro industry code is BPAGAEAB, Housing Assistance & Homeless Services, with a secondary code of BPAIANAC, Homelessness Prevention, Shelter & Supportive Housing Services. Its NAICS code is 62422 and its SIC code is 8300.