Sietom Sp. z o.o.
Sietom Sp. z o.o. is a Polish VAR and systems integrator (founded 1992, Gdańsk) specializing in DocuWare-based document management, RFID/Auto-ID asset tracking, and managed print services for enterprise and mid-market clients across financial services, manufacturing, retail, healthcare, and public administration.
- Company typePrivate
- Founded-
- HeadquartersGdańsk, Poland
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Sietom Sp. z o.o. does
Sietom Sp. z o.o. is a Polish value-added reseller (VAR) and systems integrator founded in 1992 and headquartered in Gdańsk (Rakietowa 22), with a regional office in Katowice serving southern Poland. The company specializes in electronic document management, RFID/Auto-ID identification systems, and managed print services, serving enterprise and mid-market clients across eight documented verticals: financial services and banking, manufacturing, retail and distribution, healthcare and non-profits, automotive dealerships, hospitality, public administration, and transport/logistics.
The technology stack is anchored by DocuWare as the primary document management system (DMS) platform, available in cloud and on-premise deployments, with integrations into ERP systems and accounting software such as QuickBooks. Sietom layers proprietary technology on top, including SIETOM INVENTORY (RFID-based fixed asset management system) and ICOK (Internet Customer Center), an online customer portal. Identification solutions span RFID gates, BLE beacons, RTLS (real-time location systems), and Pick-2-Light warehouse systems, sourced from partners including Zebra, Newland AIDC, CipherLab, and HID Global. AI capability is delivered through DocuWare's IDP module (94%+ recognition accuracy on invoice data extraction) — there is no evidence of proprietary AI development.
Sietom's revenue model combines professional services (DocuWare implementation, RFID solution design), hardware sales (printers, computers, RFID readers, scanners from HP, Lexmark, Brother, Sharp, Xerox, Lenovo, Zebra), and managed services (print infrastructure, technical support). Pricing is quote-based and not publicly disclosed. Distribution relies on direct enterprise field sales, the Katowice regional branch, and certified partner channels. Top-tier vendor certifications include Lexmark Diamond Partner 2026, Lenovo Platinum Partner 2026, and HP Amplify Impact 3-star Partner.
Sietom Sp. z o.o. firmographics
Firmographics- Name
- Sietom Sp. z o.o.
- Legal name
- Sietom sp. z o.o.
- Website
- https://sietom.pl
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Sietom Sp. z o.o. is a Polish VAR and systems integrator (founded 1992, Gdańsk) specializing in DocuWare-based document management, RFID/Auto-ID asset tracking, and managed print services for enterprise and mid-market clients across financial services, manufacturing, retail, healthcare, and public administration.
- Ownership category
- akta.pro rank
Sietom Sp. z o.o. industry classification
Industry- Product category
- Enterprise Document Management Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Computer & Office Equipment (3570)
- akta.pro primary industry
- E-Signature & Digital Transaction Management (DTM) (HDAEAGAF)
- akta.pro secondary industries
- iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), Asset & Space Management Services (CMMS/Asset Tagging/Space Planning/Moves-Adds-Changes) (IMAIAAAL)
Keywords
Where Sietom Sp. z o.o. is headquartered
LocationHeadquarters
- HQ city
- Gdańsk
- HQ country
- Poland
- HQ region
- Europe
Offices2 records
Markets served
Sietom Sp. z o.o. business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales
Revenue model
- Document Management Systems (DMS): Implementation, licensing, and ongoing support of DocuWare-based document management systems including cloud and on-premise deployments, electronic document processing, workflow automation, and digital archiving solutions.
- Hardware Sales and Integration: Sale and integration of printing equipment (HP, Lexmark, Brother, Sharp, Xerox), computers and laptops (Lenovo), RFID readers, scanners, and Auto-ID hardware from vendors including Zebra, CipherLab, Newland, and HID Global.
- Print Management Services: Managed print services, print infrastructure optimization, printer maintenance and repair, and consumables supply for enterprise clients.
- RFID/Auto-ID Solutions: Custom RFID system design, implementation, and support including tags, readers, software integration, and ongoing technical assistance for inventory management and asset tracking applications.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
Sietom Sp. z o.o. product offering
Product offeringCore offering
Sietom sells, integrates, and supports enterprise document management solutions built on the DocuWare platform, alongside proprietary RFID-based fixed asset tracking (SIETOM INVENTORY) and a broader Auto-ID portfolio (RFID gates, RTLS, BLE, Pick-2-Light). The company also operates as a value-added reseller (VAR) and managed services provider for printing hardware (Lexmark, Brother, HP, Sharp, Xerox), IT hardware (Lenovo laptops), and complementary office automation solutions, with technical support delivered through regional offices in Gdańsk and Katowice.
Product overview
Sietom Sp. z o.o. is a Polish IT solutions provider specializing in document management and identification technologies. The company operates a platform-plus-services model centered around DocuWare (electronic document management/DMS) and proprietary identification systems (RFID, RTLS, Bluetooth). The core offering consists of: (1) Electronic Documents/DocuWare platform for document processing, cloud storage, and workflow automation; (2) SIETOM INVENTORY for fixed asset management using RFID; (3) Identification technologies including RFID gates, BLE beacons, and RTLS systems; (4) Print management and IT hardware (computers, laptops, printers) sales and service. The portfolio is unified through the DocuWare ecosystem for document handling while identification systems operate as integrated hardware solutions supported by dedicated software platforms.
Differentiator
Problem solved
Functional benefit
Brands
- ICOK: Internetowe centrum klienta (Internet Customer Center) - online customer portal for client services
- Sietom Inventory
- Sietom Innovation Day
Products and services
- DocuWare Electronic Document Management Enterprise document management and workflow automation platform (DocuWare) enabling electronic document processing, intelligent indexing, cloud and on-premise storage, and integration with ERP/accounting systems. Targeted at organizations seeking to digitize paper-based processes, automate workflows, and achieve regulatory compliance.
- SIETOM INVENTORY Proprietary RFID-based fixed asset inventory management system enabling automated identification, real-time asset visibility, and inventory counts in offices, government institutions, and enterprises.
- RFID/Auto-ID Identification Systems Radio-frequency identification and tracking solutions including RFID gates, tags, readers, RTLS for real-time location, BLE beacons, and Pick-2-Light warehouse systems, integrating Auto-ID hardware from Zebra, CipherLab, Newland, and HID Global for asset tracking, inventory control, and warehouse optimization in industrial environments.
- Print Management Services Managed print services including printer rental, maintenance, supply management, and cloud printing solutions, including print infrastructure optimization and consumables supply for enterprise clients across Poland.
- Printer Hardware Sales Sale of business and industrial printers from Lexmark, Brother, Sharp, Xerox, Zebra, and HP, including color and monochrome A3 multifunction devices, label printers, mobile thermal printers, and semi-industrial devices.
- Computer and Laptop Hardware Sales Sale of Lenovo business computers and laptops, including ThinkPad series E, L, P, T, X1, and X9 notebooks with Copilot+ PC capabilities for work, learning, and professional use.
- IT and Document Audit Services Document and IT infrastructure audit services analyzing current document handling, print infrastructure, and IT processes to identify optimization opportunities and recommend technology solutions.
- Office Equipment Service and Technical Support Technical support, maintenance, and repair services for office printing and scanning equipment including HP, Brother, Lexmark, Xerox, Sharp, Zebra, and other supported devices, delivered through Sietom's regional offices in Gdańsk and Katowice.
Quantifiable outcome
- Reduces document processing time significantly
- +8 more outcomes
Companies that use Sietom Sp. z o.o.
Customer profileNamed customers8 records
Segments8 records
Ideal customer profiles5 records
Sietom Sp. z o.o. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability4 records
Feature4 records
Sietom Sp. z o.o. partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core, flagship and minor.
- Newland AIDCcoreNewland AIDC technology partner presenting barcode scanners, Auto-ID devices, AI-powered DPM code readers with OCR capabilities, and industrial tablets. Local Polish technical support and service available.
- Koncept-L S.A.coreTechnology partner hosting Auto-ID and RFID solutions meeting focused on technologies supporting logistics and production operations.
- Zebra TechnologiescoreComprehensive RFID and Auto-ID solutions provider for logistics, warehouses, and manufacturing. Featured at partner technology meeting hosted by Koncept-L.
- HID GlobalcoreProvider of specialized RFID tags for demanding work environments. Featured alongside CipherLab RK96 and RS36 RFID terminals at partner technology meeting.
- CipherLabcoreMobile computing and barcode scanning partner presenting RK96 and RS36 RFID terminals at partner technology event.
- TD SynnexcoreMajor technology distributor and channel partner listed among Sietom's technology partner ecosystem.
- LenovocoreLenovo Platinum Partner status awarded for 2026 recognizing Sietom's expert product knowledge, strong customer focus, and successful joint initiatives. Sietom offers Lenovo Copilot+ PC devices including ThinkPad series E, L, P, T, X1, and X9 notebooks.
- LexmarkflagshipLexmark Diamond Partner certification (2026) represents Sietom's highest vendor partnership tier. Sietom implements Lexmark A3 color and monochrome printing solutions including the CX961SE, CX962SE, and CX9655 series. The partnership enables managed print services and enterprise print infrastructure deployments.
- HPcoreHP Amplify Impact 3-star Partner certification recognizing Sietom's commitment to sustainable business practices. Partnership covers HP business computing and printing solutions.
- BrotherBrother product partner offering label printers (TD series with touchscreen), mobile thermal printers (PJ series), semi-industrial 6-inch printers, and 5-year warranty on label printers. Newland AIDC also featured in joint training sessions.
- DocuWareflagshipDocuWare is Sietom's primary DMS platform partner for electronic document management, workflow automation, and cloud-based document solutions. Sietom implements DocuWare Cloud and on-premise solutions across diverse industries.
- SharpminorSharp document solutions partner offering multifunction printing devices.
- SamsungminorSamsung technology partner for displays and business solutions.
- XeroxminorXerox document solutions partner for printing and document management.
- OKIminorOKI printing solutions partner for business printers and multifunction devices.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Sietom Sp. z o.o. competitors and assessment
Company assessmentBroad incumbents
- Konica Minolta Business Solutions Poland: Polish subsidiary of global Konica Minolta, offering managed print services, document management, and IT services directly competing with Sietom's core DMS and print management offerings across enterprise accounts.
- Ricoh Polska: Polish arm of Ricoh providing document management systems, managed print services, and workflow automation; competes for the same enterprise customers and operates with substantially larger scale and global delivery capacity.
- Xerox Polska: Polish operations of Xerox providing managed print services, document workflow solutions, and content management platforms; competes directly with Sietom's print infrastructure and DocuWare-based DMS business.
- Hyland Software: Global enterprise content management and document management platform vendor; competes at the platform level against DocuWare (Sietom's primary partner), shaping the partnership economics Sietom depends on.
Regional players
- Capgemini Polska: Polish delivery center of global Capgemini providing digital transformation, enterprise application, and managed services; competes for large Polish enterprise and public-sector IT contracts that Sietom also targets.
- NTT Data Poland: Polish operations of NTT Data delivering enterprise IT services, document/digital workflows, and systems integration; comparable in addressing Polish enterprise and regulated-industry transformation projects.
Direct peers
- Koncept-L S.A. Polish Auto-ID and RFID technology distributor and integrator hosting joint events with Sietom; operates in the same RFID/Auto-ID distribution and integration space across Poland and CEE.
- Sygnity: Polish IT services and solutions provider delivering document management, ERP, and IT outsourcing to enterprise and public-sector clients; comparable to Sietom in scale, customer focus, and service portfolio.
- Comarch: Major Polish IT solutions company delivering ERP, document management, and IoT/asset tracking software to enterprises; overlaps with Sietom in DMS deployments and RFID/Auto-ID implementations.
- Asseco Poland: Largest Polish IT integrator offering enterprise software, document/ERP solutions, and IT services; directly competes with Sietom for enterprise IT contracts in banking, public sector, and manufacturing verticals.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Sietom Sp. z o.o. social profiles
Digital presenceSietom Sp. z o.o. compliance and trust
Trust signalCompliance3 records
Sietom Sp. z o.o. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sietom Sp. z o.o. leadership team
Management profileNumber of profiles
Profiles2 records
Sietom Sp. z o.o. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sietom Sp. z o.o. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sietom Sp. z o.o.
What does Sietom Sp. z o.o. do?
Sietom sells, integrates, and supports enterprise document management solutions built on the DocuWare platform, alongside proprietary RFID-based fixed asset tracking (SIETOM INVENTORY) and a broader Auto-ID portfolio (RFID gates, RTLS, BLE, Pick-2-Light). The company also operates as a value-added reseller (VAR) and managed services provider for printing hardware (Lexmark, Brother, HP, Sharp, Xerox), IT hardware (Lenovo laptops), and complementary office automation solutions, with technical support delivered through regional offices in Gdańsk and Katowice.
Is Sietom Sp. z o.o. a public or private company?
Sietom Sp. z o.o. is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Sietom Sp. z o.o. founded?
Sietom Sp. z o.o. was founded in -1. It employs 51 to 100 people.
Where is Sietom Sp. z o.o. based?
Sietom Sp. z o.o. is headquartered in Gdańsk, Poland, in the Europe region.
How does Sietom Sp. z o.o. make money?
Four revenue lines are on record. Document Management Systems (DMS) is the primary driver. The others are hardware Sales and Integration, print Management Services and RFID/Auto-ID Solutions.
Who are Sietom Sp. z o.o.'s main competitors?
Broad incumbents on record are Konica Minolta Business Solutions Poland, Ricoh Polska, Xerox Polska and Hyland Software. Regional players are Capgemini Polska and NTT Data Poland. Direct peers are Koncept-L S.A., Sygnity, Comarch and Asseco Poland.
Does Sietom Sp. z o.o. have an API?
No public API is recorded for Sietom Sp. z o.o..
What industry is Sietom Sp. z o.o. in?
Sietom Sp. z o.o.'s product category is Enterprise Document Management Services. Its primary akta.pro industry code is HDAEAGAF, E-Signature & Digital Transaction Management (DTM), with a secondary code of HDAEAHAG, iBPMS (Intelligent BPM Suites) & Process Automation Suites. Its NAICS code is 54151 and its SIC code is 7373.