SKARTIO AI Cloud

What SKARTIO AI Cloud does

SKARTIO AI Cloud Private Limited is an India-based, privately held multi-platform SaaS company founded in 2015 and headquartered in Thiruvananthapuram, with an additional authorized partner office in Hyderabad. It sells two integrated products: Planet (a headless commerce cloud for B2C and D2C e-commerce) and Discovery (a business cloud covering CRM/ERP, marketing automation, analytics, and process automation), targeted primarily at SMBs in India with some enterprise applicability. The platform integrates payment processing (Razorpay), identity (Google OAuth), a Theme Store marketplace, and a SKARTIO Community, and is delivered through a tiered Partner Program (Developer, Reseller, Consultant) and a tiered Customer Success Plan overlay.

The business model is a freemium-plus-subscription SaaS pricing structure with an entry point of approximately ₹1,000/month, augmented by higher-tier subscriptions, professional services, digital marketing services, and partner-channel revenue. The company claims 500+ businesses on its primary homepage (a separate digital marketing page references 9,000+ businesses across 140 countries, but the homepage figure is treated as more authoritative). Underlying technology is a headless commerce architecture with AI-assisted features in marketing campaign management, customer behavior analytics, process automation, and personalization/recommendations. Go-to-market combines direct sales with a structured partner ecosystem and a Hyderabad authorized partner office to broaden SMB reach.

Operationally, SKARTIO shows no disclosed external funding, no disclosed revenue, no disclosed headcount, and no acquisitions or divestitures in the available data; an investor portal at skartio.com/apps/investor indicates preparation for a future capital raise. The company continues to publish product and partner content into early 2026, suggesting active iteration on the existing platform rather than a pivot or contraction.

Name

SKARTIO AI Cloud

Legal name

SKARTIO AI Cloud Private Limited

Website

https://skartio.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

SKARTIO AI Cloud is an India-based, privately held multi-platform SaaS provider founded in 2015, offering Planet (headless commerce cloud) and Discovery (business cloud) integrated with CRM/ERP, marketing automation, and a Theme Store, serving primarily SMBs via subscriptions and a tiered partner program.

Ownership category

akta.pro rank

Product category

Commerce Cloud Platform

NAICS

Software Publishers (5132), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741)

akta.pro primary industry

B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ)

Keywords

• Ecommerce platform
• Headless commerce
• Online store builder
• Marketplace management
• Business process automation

Headquarters

HQ city

Thiruvananthapuram

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations, Others

Revenue model

1. Subscription Plans: Subscription-based pricing for platform access with different tiers. Starting price at ₹1000/month. Includes freemium trial option.
2. Professional Services: Technology services including software development, integration, maintenance, mobile services, and web applications. Also includes business services like training, consulting, marketing, design, and finance management.
3. Transaction Fees: Transaction-based fees on payment processing through integrated payment gateways like Razorpay
4. Theme Store: Pre-built theme marketplace for e-commerce and business websites, some themes offered free
5. Digital Marketing Services: Performance marketing, brand marketing, PPC advertising, SEO optimization, social media marketing, and affiliate marketing services

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels9 records

Core offering

SKARTIO AI Cloud operates a cloud-based SaaS platform with two main offerings: Planet (Commerce Cloud), an enterprise e-commerce platform supporting B2C, B2B2C, and B2B models with built-in modules for storefront management, catalog, campaigns, analytics, logistics, finance, and operations; and Discovery (Business Cloud), a unified business management platform for small businesses combining website, CRM, ERP, and marketing tools. The company also offers consulting, professional services, digital marketing, customer success plans, and a Theme Store for pre-designed website templates.

Product overview

SKARTIO AI Cloud is a multi-platform SaaS company offering two distinct core platforms: Planet (Commerce Cloud) for enterprise e-commerce operations supporting B2C, B2B2C, B2B, and D2C business models, and Discovery (Business Cloud) for small business management combining website management, CRM, ERP, and business tools. Both platforms are built on a unified architecture with built-in modules. Planet includes eight integrated modules: Experience Manager (storefront customization), Catalog Manager (product catalog management), Campaign Manager (AI-driven marketing), Analytics Manager (real-time reporting), Logistic Manager (order fulfillment and shipping), Finance Manager (billing and multi-currency tracking), and Operation Manager (inventory and workflow automation). Discovery platform encompasses modules for Customer IO, Lead IO, Financing Management, SupportIO, BlogIO, CareerIO, Contact Management, and Campaign Management. Beyond the core platforms, SKARTIO's portfolio includes a Theme Store with pre-built website templates, E-commerce and Technology Consulting services, Professional Services, Digital Marketing (PPC, SEO, social media, affiliate), Customer Success Plans, a Partner Program, and the SKARTIO Community. The platform is marketed as an AI-powered cloud solution with capabilities spanning predictive analytics, process automation, and AI-driven personalization.

Differentiator

Problem solved

Functional benefit

Products and services

• Planet (Commerce Cloud)
• Discovery (Business Cloud)
• Theme Store
• E-commerce Consulting
• Technology Consulting
• Professional Services
• Digital Marketing
• Customer Success Plans

Quantifiable outcome

• Build e-commerce store in 5 minutes or less
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability5 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core and regional.

• Developer PartnerscoreTechnology or IntegrationDeveloper partners collaborate with SKARTIO team to create high-quality websites and applications for clients. Access to tools and resources for delivering cutting-edge solutions. Partner tier levels: Registered, Silver, Gold, Platinum.
• Reseller PartnerscoreChannel Partner/ Reseller/ DistributorReseller partners offer SKARTIO products and services to their clients while earning commission on each sale. Benefit from brand reputation, marketing and sales support. Tier levels: Registered, Silver, Gold, Platinum.
• Consultant PartnerscoreImplementation/ SI/ Consulting PartnerConsultant partners leverage SKARTIO expertise and knowledge to provide clients with best solutions. Access to consultant team for developing strategies and plans. Tier levels: Registered, Silver, Gold, Platinum.
• SKARTIO Partner PortalcoreGTM or Marketing PartnerPartner portal provides tools, templates, collateral, and training materials. Includes marketing and sales support with access to dedicated support team. Training and certification programs for latest technologies and best practices.
• ASSURED ASSIST SOLUTIONS Pvt LtdregionalChannel Partner/ Reseller/ DistributorAuthorized Partner Office in Hyderabad, Telangana, India. Provides localized sales and support services for SKARTIO platform in the Indian market.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• WooCommerce: WooCommerce is the leading open-source e-commerce plugin for WordPress, popular with SMBs globally. Directly comparable on SMB e-commerce functionality and self-serve setup, though WooCommerce is open-source/self-hosted versus SKARTIO's cloud SaaS delivery model.
• Squarespace: Squarespace provides a design-led website builder with commerce capabilities for SMBs and creators. Directly comparable on no-code storefront creation, template-driven design, and the same SMB/freelancer target segment SKARTIO serves via Discovery.
• Dukaan: Dukaan is an Indian e-commerce SaaS platform enabling SMBs to set up online stores quickly with no coding. Directly comparable as a domestic peer targeting the same Indian SMB merchant segment with similar drag-and-drop simplicity and 5-minute setup value proposition.
• BigCommerce: BigCommerce is a headless commerce SaaS platform targeting mid-market and enterprise merchants. Directly comparable on composable/headless architecture and B2B/B2C support, and competes with SKARTIO's Planet platform for enterprise deals requiring API-first customization.
• Shopify: Shopify is the dominant global e-commerce SaaS platform serving SMBs through enterprise with Shopify Plus. Directly comparable on product offering (storefront builder, payments, marketing tools) and SMB target customer, though Shopify operates at vastly larger scale with a more mature app ecosystem.
• Wix: Wix offers a no-code website builder with integrated e-commerce, targeting SMBs with drag-and-drop simplicity. Directly comparable on ease-of-use GTM, freemium onboarding, and SMB merchant base that overlaps with SKARTIO's primary customer segment.

Broad incumbents

• Salesforce Commerce Cloud: Salesforce Commerce Cloud is an enterprise e-commerce platform within the broader Salesforce CRM ecosystem. Comparable as an enterprise commerce incumbent with composable capabilities, B2B/B2C support, and AI personalization that overlaps with SKARTIO's Planet and Discovery modules.
• Magento (Adobe Commerce): Adobe Commerce (formerly Magento) is an enterprise e-commerce platform offering both open-source and SaaS deployments. Comparable as an enterprise commerce incumbent with headless/composable architecture that SKARTIO's Planet platform directly competes with for mid-market and enterprise wins.

Regional players

• Shopmatic: Shopmatic is a Singapore-headquartered e-commerce SaaS platform serving SMBs across India and Southeast Asia. Regionally comparable on SMB merchant targeting and India market presence, with overlapping product capabilities though a different geographic stronghold.
• Instamojo: Instamojo is an Indian SMB platform offering online store builder, payment gateway, and business tools for small merchants. Regionally comparable on the India SMB segment and integrated payments + storefront approach, though more focused on payments than full commerce platform depth.

Market position

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCsPR9jRXrRtQZXLhlH-4dFw
• LinkedInlinkedin.com/company/skartioaicloud

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SKARTIO AI Cloud