Sorella (M) Sdn Bhd
Sorella (M) Sdn Bhd is a Malaysian premium lingerie retailer that sells bras, panties, shapewear, and sleepwear to women in Malaysia through its Shopify-powered e-commerce site, over 50 Sorella and Felancy physical boutiques nationwide, and Shopee and Lazada marketplaces, operating under the Sing Chye Heng investment group.
- Company typePrivate
- Founded-
- HeadquartersSubang Jaya, Selangor, Malaysia
- Headcount11–50
- GTM typeB2C
- OfferingHardware or Manufacturing
What Sorella (M) Sdn Bhd does
Sorella (M) Sdn Bhd is a Malaysian private limited company (registration 168994-P) that operates the Sorella premium lingerie brand, headquartered in Bandar Sunway, Petaling Jaya, Selangor. The company is a wholly owned subsidiary of Sing Chye Heng Investment Holdings Private Limited, a Singapore-headquartered diversified intimate apparel group founded in 1975 that also owns Pierre Cardin Lingerie MY, Young Hearts, and Felancy. Sorella sells bras, panties, plus-size lingerie, girdles, contemporary wear, nightwear, and loungewear to women in Malaysia, supported by an omnichannel distribution model that combines direct-to-consumer e-commerce (sorella.com.my, built on Shopify and integrated with IPay88 payments and DHL fulfillment) with over 50 physical Sorella and Felancy boutiques across Malaysia's Central, Southern, Northern, East Coast, Sabah, and Sarawak regions, plus listings on Shopee and Lazada. Order pricing is in Malaysian Ringgit, with bras typically priced around RM59 at sale (down from RM119.90 full price), RM10 delivery fees, and promotional discounts up to 73% during sales events; Buy-Now-Pay-Later via Hoolah/ShopBack PayLater is also available at checkout.
The business runs on a single direct-sales revenue model across one-time product purchases, with no subscription or licensing streams. Marketing is executed through Instagram, Facebook, email newsletters, SMS campaigns, the Sorella Squad community blog (including #SorellaWithLove CSR content), and a customer referral program. The company is PDPA-compliant under Malaysian data protection law, ships only within Malaysia, and reports a corporate headcount of 13 personnel, which is highly lean relative to the 50+ boutique footprint and likely reflects a structure where retail staff and boutique operations are managed through the parent group or partner/franchise arrangements rather than carried directly on Sorella Malaysia's books. The company has no disclosed external funding, no M&A activity, no recorded leadership changes, and no verifiable revenue figures.
Sorella (M) Sdn Bhd firmographics
Firmographics- Name
- Sorella (M) Sdn Bhd
- Legal name
- Sorella (M) Sdn Bhd
- Website
- https://sorella.com.my
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Sorella (M) Sdn Bhd is a Malaysian premium lingerie retailer that sells bras, panties, shapewear, and sleepwear to women in Malaysia through its Shopify-powered e-commerce site, over 50 Sorella and Felancy physical boutiques nationwide, and Shopee and Lazada marketplaces, operating under the Sing Chye Heng investment group.
- Ownership category
- akta.pro rank
Sorella (M) Sdn Bhd industry classification
Industry- Product category
- Women's Lingerie & Intimate Apparel
- NAICS
- Clothing and Clothing Accessories Retailers (45811)
- SIC
- Retail-Women's Clothing Stores (5621), Women's, Misses', Children's & Infants' Undergarments (2340)
- akta.pro primary industry
- Intimates, Lingerie, Swimwear & Sleepwear Brands (CRAAAAAF)
- akta.pro secondary industries
- Intimates, Lingerie & Sleepwear Retail (CRAAABAF), Bras & Bralettes (CRAAAIAA), Panties & Briefs (CRAAAIAB), Sleepwear & Nightwear (Pajamas, Nightgowns) (CRAAAIAE)
Keywords
Where Sorella (M) Sdn Bhd is headquartered
LocationHeadquarters
- HQ city
- Subang Jaya, Selangor
- HQ country
- Malaysia
- HQ region
- Asia
Offices1 record
Markets served
Sorella (M) Sdn Bhd business model
Business model- GTM type
- B2C
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Operations, Marketing or Sales, Personnel, Technology or R&D
Revenue model
- Direct Product Sales (E-commerce): Online sales through sorella.com.my website featuring bras, panties, nightwear, girdles, and contemporary wear with promotional discounts up to 73% during sales events
- Physical Retail Boutiques: Revenue from brick-and-mortar Sorella Boutiques and Felancy Boutiques located in shopping malls across Malaysia
- Marketplace Sales: Sales through third-party platforms including Shopee and Lazada
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Bras - Standard pricing at RM59.00 |
| Unit Pricing | Pay-as-you-go | Delivery fee: RM10 per order |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Sorella (M) Sdn Bhd product offering
Product offeringCore offering
Sorella designs, sources, and sells premium women's lingerie and intimate apparel — including bras (padded, wired, wireless, full cup, demi, sports), panties, girdles/shapewear, contemporary wear, and nightwear — and distributes them to Malaysian consumers through an owned e-commerce storefront, 50+ physical Sorella and Felancy boutiques, and Shopee/Lazada marketplace listings.
Product overview
Sorella is a premium Malaysian lingerie brand operating as an e-commerce platform and physical boutique retail chain. The product portfolio centers on core offerings of bras (featuring padded, wired, wireless, demi, full cup, deep V, extra coverage, and sports bra styles) and panties (mini, midi, maxi, boxshorts, and packaging panty varieties). Supporting categories include plus size lingerie, girdles/shapewear, contemporary wear, nightwear/sleepwear, and the Light As A Breeze loungewear collection. The brand also maintains a Sorella Squad community platform for CSR activities and customer engagement, alongside a referral program for loyalty rewards. Products are available through the Shopify-powered online store with delivery via DHL within Malaysia, and through numerous physical boutique locations across Malaysia.
Differentiator
Problem solved
Functional benefit
Products and services
- Bras
Companies that use Sorella (M) Sdn Bhd
Customer profileSegments2 records
Ideal customer profiles2 records
Sorella (M) Sdn Bhd technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature1 record
Sorella (M) Sdn Bhd partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered minor and core.
- SEGI College KLminorCollaboration for International Women's Day 2021 sponsorship where Sorella contributed vouchers as gifts for participants.
- Shopee and LazadaminorThird-party marketplace platforms where Sorella products are sold alongside the owned e-commerce website.
- Sing Chye Heng Investment Holdings Private LimitedcoreParent company and holding entity that owns Sorella along with other international lingerie brands including Pierre Cardin Lingerie MY, Young Hearts, and Felancy. Founded in 1975, it is one of the leading innovators in Singapore's intimate apparel industry.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Sorella (M) Sdn Bhd competitors and assessment
Company assessmentDirect peers
- Felancy: Felancy is Sorella's sister brand under the same parent Sing Chye Heng Investment Holdings, operating physical boutiques across Malaysia. It sells directly comparable bras, panties, and intimate apparel to overlapping Malaysian women customers.
- Triumph Lingerie: Triumph is a global premium lingerie brand with extensive retail and wholesale presence across Asia. It competes directly with Sorella in bras, panties, and shapewear targeting women who prioritize fit, comfort, and quality.
- Wacoal: Wacoal is a leading Japanese premium lingerie brand with deep presence across Southeast Asia, including Malaysia. Like Sorella, it competes on fit, support, and quality across bras, panties, and shapewear targeting women seeking premium intimate apparel.
- Victoria's Secret: Victoria's Secret is a global premium lingerie brand operating retail stores and e-commerce in Malaysia and across Southeast Asia. It competes with Sorella across bras, panties, and sleepwear targeting women seeking branded intimate apparel.
- Etam: Etam is a French lingerie and intimate apparel brand with established retail networks across Asia. It overlaps with Sorella in core bras and panties, mid-premium positioning, and store-based distribution.
Broad incumbents
- H&M Lingerie: H&M offers a fast-fashion lingerie and sleepwear line including wireless and sports bras. It overlaps with Sorella in affordable everyday intimates, but operates as a broad-line apparel retailer rather than a lingerie specialist.
- Marks & Spencer (Lingerie): Marks & Spencer is a UK-based broad-line retailer with a well-known lingerie sub-line offering bras, panties, and sleepwear in Asian markets. It competes with Sorella on quality intimates but as part of a much broader apparel and home assortment.
- Uniqlo (Lingerie/Sleepwear): Uniqlo is a global fast-fashion basics retailer with a growing intimates and loungewear line. It competes with Sorella in wireless bras, sleepwear, and everyday basics, but operates across a far broader apparel portfolio.
Regional players
- Lovable: Lovable is an Asian intimate apparel brand with presence in Southeast Asia focused on everyday bras, panties, and sleepwear. It is comparable to Sorella as a regional lingerie retailer targeting similar everyday intimates customers.
Emerging players
- Aerie: Aerie is a US intimates and loungewear brand from American Eagle Outfitters known for inclusive sizing and body-positive positioning. It targets a similar premium-casual customer overlap with Sorella but distributes primarily online and through American Eagle stores.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Sorella (M) Sdn Bhd social profiles
Digital presenceSorella (M) Sdn Bhd compliance and trust
Trust signalCompliance1 record
Sorella (M) Sdn Bhd financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sorella (M) Sdn Bhd leadership team
Management profileNumber of profiles
Sorella (M) Sdn Bhd funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sorella (M) Sdn Bhd M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sorella (M) Sdn Bhd
What does Sorella (M) Sdn Bhd do?
Sorella designs, sources, and sells premium women's lingerie and intimate apparel — including bras (padded, wired, wireless, full cup, demi, sports), panties, girdles/shapewear, contemporary wear, and nightwear — and distributes them to Malaysian consumers through an owned e-commerce storefront, 50+ physical Sorella and Felancy boutiques, and Shopee/Lazada marketplace listings.
Is Sorella (M) Sdn Bhd a public or private company?
Sorella (M) Sdn Bhd is a private company. It is classified as corporate owned and is currently operating.
When was Sorella (M) Sdn Bhd founded?
Sorella (M) Sdn Bhd was founded in -1. It employs 11 to 50 people.
Where is Sorella (M) Sdn Bhd based?
Sorella (M) Sdn Bhd is headquartered in Subang Jaya, Selangor, Malaysia, in the Asia region.
How does Sorella (M) Sdn Bhd make money?
Three revenue lines are on record. Direct Product Sales (E-commerce) is the primary driver. The others are physical Retail Boutiques and marketplace Sales.
Who are Sorella (M) Sdn Bhd's main competitors?
Direct peers on record are Felancy, Triumph Lingerie, Wacoal, Victoria's Secret and Etam. Broad incumbents are H&M Lingerie, Marks & Spencer (Lingerie) and Uniqlo (Lingerie/Sleepwear). Lovable is listed as a regional player. Aerie is listed as an emerging player.
Does Sorella (M) Sdn Bhd have an API?
No public API is recorded for Sorella (M) Sdn Bhd.
What industry is Sorella (M) Sdn Bhd in?
Sorella (M) Sdn Bhd's product category is Women's Lingerie & Intimate Apparel. Its primary akta.pro industry code is CRAAAAAF, Intimates, Lingerie, Swimwear & Sleepwear Brands, with a secondary code of CRAAABAF, Intimates, Lingerie & Sleepwear Retail. Its NAICS code is 45811 and its SIC code is 5621.