SOS MEDECINS GRAND PARIS

What SOS MEDECINS GRAND PARIS does

SOS Médecins Grand Paris is a French non-profit association (Association déclarée) operating as the leading regional node of the national SOS Médecins France network of 63 associations. Founded in 1966 by Dr. Marcel Lascar, the organization delivers 24/7/365 emergency and non-scheduled general medicine across four Île-de-France départements (Paris 75, Hauts-de-Seine 92, Seine-Saint-Denis 93, Val-de-Marne 94), generating its volume through a 24/7 medical call center staffed by Medical Regulation Assistants (ARM) who triage calls and dispatch either home-visit doctors, in-center consultations, teleconsultations, or referrals to SAMU. The service portfolio spans emergency home visits (Visites à domicile), in-center consultations at six medical centers (Paris 3, 13, 15, 17, 19, and Bonneuil-sur-Marne 94), nationwide teleconsultation, and specialty services under sub-brands including SOS Phlébologie, SOS Radiographie, SOS Echographie, SOS Vaccinations (yellow fever-approved), and SOS Infirmières et Sages-femmes.

The underlying platform combines a centralized call center with algorithmic call prioritization and dispatch, a website-based appointment system (sosmedecins.com), dedicated mobile apps on iOS and Android, a WhatsApp channel, and Doctolib integration for specialty bookings. Video-assisted medical regulation is delivered via a third-party subcontractor (e-sensia) under RGPD-compliant data processing. Patient data is hosted by HDS-certified providers within the EU. The technology stack is integrations-led rather than AI-native, focused on routing and accessibility rather than clinical decision support.

The business model is a regulated professional services model: all consultations, home visits, and teleconsultations are billed at French Sector 1 (conventionné secteur 1) rates and reimbursed by Assurance Maladie and supplemental health insurers, including CMU beneficiaries. Revenue is generated per act with no premium/self-pay tier. Customer segments are dominated by individual consumers (B2C), supplemented by institutional contracts with EHPAD/retirement homes and penitentiary facilities. The organization is entirely self-funded under a non-profit association structure, with no external investors, no parent company, and physicians engaged on renewable short-term contracts.

Name

SOS MEDECINS GRAND PARIS

Legal name

SOS MEDECINS ILE DE FRANCE

Website

https://sosmedecins.fr

Company type

Private

Founded year

1966

Operating status

Operating

Headcount range

11–50 employees

Short description

SOS Médecins Grand Paris is a French non-profit association providing 24/7 emergency home-visit medicine, in-center consultations, and nationwide teleconsultation across Paris and Île-de-France (75, 92, 93, 94), as part of the national SOS Médecins France network of 63 associations. Founded in 1966, it serves individual patients, nursing homes, and penitentiary institutions at regulated Sector 1 rates.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Ambulatory Health Care Services (621), Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082), Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Health & Medical Risk Management (Vaccination Guidance, Telemedicine, Medical Networks) (THACAEAF)

akta.pro secondary industries

Emergency Response, Assistance & Medical Evacuation Services (THACAEAC), Medical Assistance & Telemedicine for Travelers (THACANAE)

Keywords

• Emergency medical services
• Home medical visits
• Urgent general practice
• Teleconsultation services
• Medical call center

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Medical consultations (Sector 1 conventionné): SOS Médecins provides general medicine, emergency, and specialist consultations at its medical centers in Paris (3rd, 13th, 15th, 17th, 19th) and Bonneuil-sur-Marne (94). All consultations are provided at Sector 1 approved rates and are reimbursable by the French national health insurance (Assurance Maladie) and supplemental health insurers. Revenue is generated through per-consultation fees covered by the French social security system.
2. Home medical visits (Visites à domicile): Emergency and non-scheduled general practitioners visit patients at their homes, workplaces, or retirement homes across Paris (75), Hauts-de-Seine (92), Seine-Saint-Denis (93), and Val-de-Marne (94). Home visits are covered by Assurance Maladie at standard Sector 1 rates and are reimbursable.
3. Teleconsultation (Nationale): SOS Médecins offers teleconsultations nationwide in France, available 24/7 (doctors available 8am–2am daily). Sector 1 approved, fully reimbursable by Assurance Maladie and supplemental health insurers. Revenue is generated through standard per-consultation social security rates.
4. Specialized services (Phlebology, Radiology, Ultrasound, Vaccinations): Specialized services include SOS Phlébologie (Doppler ultrasound, phlebology consultations), SOS Radiographie (X-ray), SOS Echographie (ultrasound), and SOS Vaccinations (international travel vaccinations, including yellow fever). These are provided at Sector 1 approved rates and are reimbursable or fee-for-service.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

SOS Médecins Grand Paris delivers 24/7 emergency medical home visits, in-center general medicine and emergency consultations, and nationwide teleconsultations across the Paris metropolitan area (départements 75, 92, 93, 94). The organization supplements its core offering with specialized services including phlebology (SOS Phlébologie), X-ray (SOS Radiographie), ultrasound (SOS Echographie), international travel vaccinations including yellow fever (SOS Vaccinations), and nursing/midwifery care (SOS Infirmières et Sages-femmes). All services are provided at French Sector 1 regulated rates, reimbursable by Assurance Maladie and supplemental insurers.

Product overview

SOS MEDECINS GRAND PARIS operates as a network of emergency medical associations providing 24/7 healthcare services across the Greater Paris region (departments 75, 92, 93, 94). The organization offers a coordinated portfolio of core and specialty services including: home medical visits (Visites à domicile) as the primary emergency response service; in-person consultations (Consultations) at six medical centers across Paris and Bonneuil; national teleconsultation (Téléconsultation Nationale) for remote consultations nationwide; and specialized services including SOS Phlébologie for vascular conditions, SOS Radiographie for imaging, SOS Vaccinations for international travel medicine, and SOS Echographie for ultrasound diagnostics. All services operate under sector 1 approved rates with Social Security reimbursement. The services are interconnected through a centralized call center that directs patients to appropriate care levels.

Differentiator

Problem solved

Functional benefit

Brands

• SOS Phlébologie: Phlebology consultations and emergency services including Doppler ultrasound examinations for venous and arterial pathologies.
• SOS Radiographie
• SOS Vaccinations
• SOS Echographie
• SOS Téléconsultation

Products and services

• Home Medical Visits (Visites à domicile) 24/7 emergency medical home visit service covering Paris (75), Hauts-de-Seine (92), Seine-Saint-Denis (93), and Val-de-Marne (94). General practitioners and emergency doctors travel to patients' homes, workplaces, or retirement homes for non-scheduled urgent medical care at Sector 1 approved rates.
• Medical Center Consultations (Consultations) In-person general medicine and emergency consultations at six SOS Médecins medical centers in Paris (3rd, 13th, 15th, 17th, 19th arrondissements) and Bonneuil-sur-Marne (94). Includes continuity-of-care and permanence-of-care services at Sector 1 approved rates.
• National Teleconsultation (Téléconsultation Nationale) 24/7 teleconsultation service accessible nationwide across France via online booking. Patients consult with SOS Médecins doctors remotely, available daily from 8am to 2am. Conventionnée secteur 1, fully reimbursed by Assurance Maladie and supplemental insurers.
• SOS Phlébologie Phlebology and vascular medicine consultations with Doppler ultrasound diagnostics for venous and arterial conditions. Available 7 days a week at Paris 13 center by appointment only.
• SOS Radiographie X-ray/radiography services available at Paris 13 and Paris 17 centers. Covers a wide range of examinations including skull, spine, chest, abdomen, limbs, and skeletal imaging, available by appointment.
• SOS Vaccinations (International Vaccination Centre) International vaccination center approved for yellow fever vaccination. Provides compulsory and complementary travel vaccinations, travel health advice, and preparation consultations for international travel at the Paris 13 medical center.
• SOS Echographie Ultrasound and Doppler ultrasound examinations performed by specialist physicians. Available for adult patients and children over 5 years old at the Paris 13 and Paris 17 medical centers, scheduled by appointment.
• SOS Infirmières et Sages-femmes (Nursing and Midwifery) Liberal nursing practice and midwife services at the Paris 19 medical center. Provides medical and nursing care with appointments available by phone.
• SOS Médecins Mobile Application Patient-facing mobile app on iOS and Android that enables patients to book home visits, center consultations, and teleconsultation appointments directly from their mobile devices.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability1 record

Feature3 records

Partnerships

Six partnerships are on record, tiered core.

• Agence Régionale de Santé (ARS) Île-de-FrancecoreStrategic or Co-development PartnerSOS Médecins Grand Paris works in conjunction with the Agence Régionale de Santé (ARS) Île-de-France, the regional health authority, as part of the French public health system. The ARS coordinates healthcare provision and emergency services at the regional level.
• SAMU (Service d'Aide Médicale Urgente)coreStrategic or Co-development PartnerSOS Médecins coordinates with SAMU, France's emergency medical service. Based on triage assessment, the call center may transfer serious emergency cases directly to SAMU for ambulance dispatch, while handling non-vital emergencies with its own emergency doctors.
• Brigade des Sapeurs-Pompiers de Paris (BSPP)coreStrategic or Co-development PartnerThe Paris Fire Brigade (BSPP) works in coordination with SOS Médecins Grand Paris for emergency medical interventions in the Paris region. The two services collaborate on the ground during medical emergencies.
• Institut national de Veille Sanitaire (InVS) / Cellule interrégionale d'épidémiologie (Cire)coreStrategic or Co-development PartnerSOS Médecins Grand Paris contributes health data to national and regional epidemiological surveillance bodies (InVS and its regional branches, Cire). This data supports monitoring of seasonal epidemics (influenza, gastroenteritis, bronchiolitis, measles, asthma) and health impacts of climatic events.
• e-sensiacoreTechnology or Integratione-sensia is the technical subcontractor providing and maintaining digital tools for video-assisted medical regulation (visioconférence de régulation). This technology enables doctors to conduct remote video assessments of patients during the triage process. A formal RGPD-compliant contract governs this data processing relationship.
• SOS Médecins France (National Network of 63 Associations)coreStrategic or Co-development PartnerSOS Médecins Grand Paris is part of the SOS Médecins France national network comprising 63 associations. The network collectively handles millions of housecalls, calls, and consultations annually. The national network shares information, best practices, and likely patient data systems across associations.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Maiia (Cegedim): French teleconsultation and appointment-management platform from Cegedim. Competes with SOS Médecins on national teleconsultation and appointment booking, with strong adoption among independent physicians.
• H4D: French company operating connected teleconsultation booths ('Consult Stations') deployed in pharmacies, municipalities, and enterprises. Adjacent competitor for teleconsultation access points in the regions surrounding Paris.
• Qare: French teleconsultation platform operated by HealthHero, offering video consultations reimbursed by Assurance Maladie. Direct competitor to the SOS Téléconsultation service on a nationwide basis with a technology-led model.
• Livi (by Kry): Swedish-origin teleconsultation platform with significant French operations, offering video GP consultations reimbursed at Sector 1 rates. Competes with SOS Médecins for both patients and contracted physicians in the teleconsultation market.
• Hellocare: French teleconsultation and home-visit platform. Competes with SOS Médecins on both video consultations and, in select markets, on-demand home visits, with a more technology-led positioning.

Direct peers

• ADOM (Assistance Dépannage d'Omnipraticiens de la Région Parisienne): Paris-based emergency home-visit doctor service offering unscheduled GP visits across Île-de-France. Closest direct competitor to SOS Médecins Grand Paris in the emergency home-visit segment, with overlapping geography and similar Sector 1 billing model.
• SOS Médecins France (other regional associations): The other 62 associations within the SOS Médecins France national network (Lyon, Marseille, Toulouse, etc.). Same brand, operating model, and call-center infrastructure; a benchmark for SOS Médecins Grand Paris and a substitute for patients outside Île-de-France.

Broad incumbents

• Ramsay Santé: Largest private hospital and outpatient care group in France. Competes only broadly in the ambulatory care space (clinics, imaging, day surgery), but represents a much larger established alternative for non-emergency consultations.
• Doctolib: France's dominant health booking platform and teleconsultation provider. Competitor on the national teleconsultation side and partner (via integration) for appointment booking at SOS Médecins centers; comparable only on the digital consultation portion of the offering.

Regional players

• Filieris: Healthcare operator (formerly CANAM/ANF) running health centers and home-care services primarily in northern and eastern France with regional focus. Comparable operating model (multi-site ambulatory care + home visits) in different geographies.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SOSMEDPARIS
• YouTubeyoutube.com/user/sosmedecins
• LinkedInlinkedin.com/company/sos-medecins-grand-paris

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SOS MEDECINS GRAND PARIS