What Qare does

Qare is a French teleconsultation platform founded in 2017 and headquartered in Paris that connects patients with a network of more than 2,500 physicians registered with the Conseil National de l'Ordre des Médecins, spanning 50+ medical specialties including general medicine, pediatrics, gynecology, dermatology, and psychiatry. The platform operates via web (qare.fr) and native iOS/Android applications, offering video consultations with or without appointment 7 days per week from 6am to 1am, and delivers electronic prescriptions and medical documents with QR codes for pharmacy scanning. Data is hosted by a certified HADS (Hébergeur Agréé Données de Santé) provider, and the company is officially approved by the French Ministry of Health as a Société de téléconsultation agréée.

Revenue is generated primarily through teleconsultation fees following the French healthcare reimbursement framework: Assurance Maladie reimburses 70% of the standard Sector 1 tariff (typically €30 for general practitioners) within the coordinated care pathway, with the patient's ticket modérateur covered by complementary insurers via tiers payant integration. Qare earns a platform/service fee on each consultation and may apply an optional €9 non-refundable service fee for certain consultations covering logistics and rapid-access options. The go-to-market motion is direct-to-consumer (self-serve registration via web/app), supplemented by institutional partnerships with EHPAD nursing homes and universities.

The product portfolio extends beyond core teleconsultation into two vertical programs, Qare Mind (mental health support for anxiety and depression) and Qare Shape (weight management), and the company holds a subsidiary (Centres de santé Access Santé) indicating hybrid in-person care ambitions. Qare operates in close alignment with HealthHero France under shared CEO Sylvie Nhansana, with stated ambitions to build a pan-European teleconsultation platform and integrate AI to support medical professionals. The company has raised approximately $29M across two Kamet-led rounds and currently employs 101-250 staff.

Name

Qare

Legal name

Qare

Website

https://qare.fr

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

101–250 employees

Short description

Qare is a French Ministry of Health-approved teleconsultation platform founded in 2017 that connects patients with 2,500+ registered physicians across 50+ specialties via video consultations. Services include electronic prescriptions, Assurance Maladie reimbursement integration, tiers payant cashless access, and direct consumer onboarding 7 days per week.

Ownership category

akta.pro rank

Product category

Telemedicine / Telehealth Services

NAICS

Offices of Physicians (6211), Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Urgent Care & On-Demand Virtual Visits (HLALAAAB)

akta.pro secondary industries

Acute Episodic Care Telehealth Platforms (non-emergent conditions) (HLALAJAI), 24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA), Payer-Integrated Tele-Urgent Care Platforms (HLALAJAG)

Keywords

• Teleconsultation services
• Video medical consultations
• Online healthcare platform
• Remote physician consultations
• Digital health services

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Teleconsultation Fees (Assurance Maladie Reimbursement): Qare generates revenue by facilitating teleconsultations between patients and physicians. Consultations follow the French healthcare reimbursement system: Assurance Maladie reimburses 70% of the conventional tariff for Sector 1 doctors (30€ for general practitioners), with the remaining 30% (ticket modérateur) covered by supplementary health insurance when applicable. The company earns a platform/service fee from participating physicians.
2. Optional Service Fees: An optional 9€ non-refundable service fee (marked with a badge) may apply for certain consultations, covering logistics and organizational costs for rapid medical access when available. This does not guarantee priority access.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Qare operates a French teleconsultation platform that enables patients to conduct video medical consultations with physicians across 50+ specialties. The platform is accessible 7 days per week from 6h to 1h via web (qare.fr) and mobile apps, with over 2,500 registered physicians facilitating more than 10 million cumulative consultations. Specialized programs include Qare Mind for mental health support and Qare Shape for weight management, with integrated Assurance Maladie reimbursement and tiers payant options for cashless consultations.

Product overview

Qare operates as a unified teleconsultation platform offering video-based medical consultations with a network of over 2,500 doctors across more than 50 specialties. The platform is available 7 days a week from 6h to midnight via web and mobile applications. Qare includes specialized programs: Qare Mind for mental health support (anxiety and depression) and Qare Shape for weight management. The service supports with-or-without-appointment consultations, offers electronic prescriptions and medical certificates, and provides tiered pricing including sector 1 conventional rates and third-party payment (tiers payant) options for eligible patients.

Differentiator

Problem solved

Functional benefit

Brands

• Qare Mind: Mental health support program for anxiety and depression
• Qare Shape

Products and services

• Qare Teleconsultation Platform Video teleconsultation platform enabling patients to consult with over 2,500 physicians across 50+ medical specialties, available 7 days a week from 6h to 1h via web and mobile apps. Includes electronic prescriptions, medical certificates, and integrated Assurance Maladie reimbursement.
• Qare Mind Specialized mental health support program offering patients targeted psychological care for anxiety and depression through the Qare teleconsultation platform with expert guidance.
• Qare Shape Expert and personalized weight management program designed for sustainable weight loss after yo-yo dieting cycles, providing ongoing support and coaching through the Qare platform.

Quantifiable outcome

• 97% patient satisfaction rate
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and major.

• HealthHero FrancecoreStrategic or Co-development PartnerQare operates as part of HealthHero France, the French subsidiary of the European digital health company HealthHero. This relationship positions Qare as part of a pan-European teleconsultation expansion strategy under CEO Sylvie Nhansana's leadership.
• Assurance Maladie (French National Health Insurance)coreStrategic or Co-development PartnerQare is integrated with the French national health insurance system (Assurance Maladie), enabling reimbursable teleconsultations at standard Sector 1 tariffs. Consultations follow the coordinated care pathway (parcours de soins coordonnés) for optimal reimbursement rates of 70%.
• French Ministry of HealthcoreStrategic or Co-development PartnerQare is officially approved and licensed as a teleconsultation platform by the French Ministry of Health (Société de téléconsultation agréée par le Ministère de la Santé). All physicians on the platform are registered with the Conseil National de l'Ordre des médecins.
• Complementary Health Insurers (Mutuelles)majorStrategic or Co-development PartnerQare integrates with supplementary health insurance providers (mutuelles) to offer tiers payant (cashless) services. Patients with eligible supplementary insurance pay nothing upfront when seeing physicians who practice tiers payant.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Tessan: Tessan operates teleconsultation booths in French pharmacies, combining physical distribution with virtual care. While narrower in scope, it competes for the same French patient teleconsultation demand with a complementary channel strategy.

Direct peers

• Livi (by Kry): Livi is a European direct-to-consumer teleconsultation app operating in France with public reimbursement integration. It is the closest direct peer to Qare on the consumer teleconsultation model and competes for the same patient and physician pools.
• HealthHero: HealthHero is Qare's sister European digital health company under shared CEO Sylvie Nhansana. Operating across multiple European countries, it is both the parent-adjacent peer and the natural vehicle for Qare's pan-European expansion thesis.
• Medadom: Medadom is a French teleconsultation provider focused on pharmacy-connected booths and direct consumer visits. It overlaps with Qare on the French DTC teleconsultation market with a complementary physical-point-of-care distribution angle.
• Hellocare: Hellocare is a French teleconsultation platform serving both patients and healthcare facilities. It is a direct competitor on the French DTC and B2B teleconsultation market that Qare addresses.
• Maiia (by Cegedim): Maiia is a French teleconsultation and patient management platform owned by Cegedim. It targets the same French DTC teleconsultation market as Qare and competes directly on physician onboarding and consumer adoption.

Broad incumbents

• Babylon Health: Babylon Health is a global AI-enabled telehealth platform operating across multiple countries. It is comparable to Qare on virtual primary care delivery, AI integration, and consumer-direct GTM, though with a different geographic footprint and capital history.
• Doctolib: Doctolib is France's dominant healthtech platform combining appointment booking with teleconsultation. It competes with Qare for the same French consumer telehealth demand and has a larger physician relationship footprint, making it the most consequential incumbent peer.
• Teladoc Health: Teladoc is a global public telehealth leader offering virtual care across multiple specialties. While US-anchored, its virtual care business model and multi-specialty telehealth delivery are directly comparable to Qare's core offering.
• Alan: Alan is a French digital health insurance company with an integrated telehealth offering for its members. While primarily an insurer, Alan offers competing virtual care services and could disrupt Qare via payer-bundled telehealth access.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/_Qare_
• Facebookfacebook.com/Qare.fr
• LinkedInlinkedin.com/company/qare-fr

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Qare